M&G Towing ALL THE WAY! Miguel was so responsive, got the job done despite frozen bearings, was…read morepatient, had the best attitude, is professional, and polite (this goes a loooong way with me). He put the car where I wanted it (while working around landscaping!) all with a pleasant attitude. The job took longer also because of the location I needed it to be in. I was blessed to find Miguel. Can I give more than 5 stars??? His customer service skills are top notch.

I am so glad I found Miguel . He has exceptional customer service . He was quick to respond and…read moregave me back peace of mind . Appreciated your help Miguel . Thank you for everything!

The owner (?), Nassim, was absolutely incredible! Three different towing coming came to try an town…read moremy disabled car, and they all left, when they saw it, saying they couldn't do it. Nassim was able to pick it up, and tow it to my dealer. He was basically a magician, in the way the succeeded in getting my car off the ground, something no one could do. He treated it like a baby! I highly recommend him!

40 minute eta. Actual wait 2 hours. Not thrilled and caused…read morestress. Driver was proactive and positive

This was one of the best experiences ever. I was shocked. I didn't know I could feel this way about…read moregetting my car towed. I have never hired a tow company independently, because I've always had AAA. But, when it was time to lay my beloved Saab to rest and take her to the junkyard, AAA would not do it. Time was of the essence, as the City of Oakland had left an orange sticker of death on my car, telling me to move the car in three days or else they would do it for me. I had only found out about the sticker the day before and so I had very little time to scramble and make arrangements. The junkyard would have been happy to tow it for me, but couldn't do so before the deadline. So, I googled around to see if I could find a tow truck company to do it. I called Pitway and someone picked up immediately. He gave me an incredibly reasonable quote, which, happily would be covered by what the junk yard told me they'd give me for the car. Then he told me he could have a tow truck driver to me in 45 minutes. The tow truck driver was there in 30 minutes! My car had a tricky problem making it really difficult to move. It had been hit by an uninsured motorist during a high speed chase by the California Highway Patrol (I kid you not!) and it had been left with damage to the front passenger side wheel. And it was parallel parked in a tight spot. Trying to get that car coaxed onto the flat bed of the tow truck without damaging any other car in the process was an epic battle. I was riveted watching him tug and turn, twist and pull, attach this hook and that cord. We'd share moments of rueful eye contact and every now and again I'd apologize profusely. But the tow truck drive worked absolute magic. He is an expert at his craft. He managed to get that car on the tow truck without further damage to my car, the car in front, himself, or my reputation with my neighbors. All with a smile on his face. He was super patient at the destination as the process at the junk yard was, honestly, fairly nightmarish. It was a 100% amazing experience. I would recommend Pitway wholeheartedly.

Great time working with John and his crew. I had called a few tow companies and Pitway not only…read moreanswered right away but was able to get me a quote over the phone quickly. We set up a scheduled pick up for the next morning and they were early! Which was a plus. Great communication with the dispatch and driver as well.

Great service ! From beginning to end professional and most importantly efficient…read more Happy for their service when needed.

DO NOT USE THIS TOW TRUCK Company THEY ARE A SCAM. If I could give them 0 stars I would, I got…read morequoted through the phone for $150 dollars and then when the guy came he saw my situation and bump it to $275. The driver was rude and it started tire from the start. Avoid this headache and go somewhere else.

VJJA is super responsive and helpful. They responded to me with a fair price that beat the…read morecompetitors. They towed my motorcycle to the shop with no issues. Secured it quickly. Delivered it quickly. Confirmed with me that the bike arrived safe. Called the shop and they confirmed receiving the bike and all the accessories. Great experience and value!

I donated a car to charity and VJJA towing came and picked up my dad's 1995 Mitsubishi Galant that…read morehad been sitting in our garage for over ten years. The dispatcher was Cindy and she was so thoughtful and understanding. I think if it would have been any other towing company, they would have quit as soon as they saw the difficult situation. But the tow truck driver, Jose was excellent. He knew it would it take time and a lot of effort because he had to jump start the car, back it up out of the garage, maneuver it off the driveway and install all the towing components all by himself! He was so patient, professional, did not complain or gave an attitude. My mom and I were truly blessed that it was a kind person who helped us get that car out of our garage. I wish Jose all the best in life.

*Absolutely 5 Stars!*…read more Alejandro was my driver, -and was absolutely competent, patient and thorough, .. my car was stuck in a sink hole and I was very anxious. It was a precarious situation and yet he made several careful assessments in order that no glass would break, or the car was not damaged. I appreciate their focus, patience, Sincere Professionalism, and concern. I can't believe my car is fine after that! *Absolutely Recommed New World Towing!!

To be clear, I've never had their service. However, whoever was driving on Sunday, July 12, 2026…read morearound Vallejo was enough for me to leave a review. He's on the phone while driving in between lines at the freeway. Would be nervous if that person was the one handling my vehicle.

I used J&M to tow my van to the shop after its catalytic converter was stolen. They answered the…read morephone promptly, was on time to pick the van up, and had the lowest price with no hidden fees. I wasn't with the vehicle, so they sent me a picture when it was dropped it off at the shop. Hopefully I'll never need them again, but will not hesitate to call if I do! Highly recommend them!

Great service, quality and great pricing. Quick response, driver is friendly. They do all over in…read morerichmond area, hercules area. I used these guys previously and had my family & friends used these guys alot. Always before time, never late.

Super fast and friendly!…read more Jesse came thru quicker than anyone with a prompt call back and kindness. He met us at our tow site and was so nice. Support local and small biz, this is a good dude! Service was 10/10 on time, and price was the best in comparison to anyone else on the east bay. Thanks again!

Great price and excellent communication. Highly recommend this towing service! We scheduled the…read morepickup for 2 PM yesterday, and today the driver arrived exactly on time and did an excellent job.