Westside truly makes my pulse race and breathless with the beauty and design creations. The…read morepleasant staff goes above and beyond with assistance and advice. I, personally adore Julio. He has been my guy for many years and will continue to be. He has never been too busy or without a solution. Word of caution. You will want to tile or retile more than you had intended. I encourage indulging in the beauty and uniqueness of tile and stonework. Make sure your installer comes highly recommended. Shout out to Julio again! Thank you Westside Tile and stone

So this experience began well enough as the salesperson Anna Maries was very nice. She had good…read moresense of color and seemed very knowledgable, that l was until I found out the subway tile that I bought would not work with the shower pan as designed. I found this out when my contractor saw the subway tile and pointed out why (long explanation, but the water wouldn't drain). At no point during 4 appointments/visits my wife and I made, with hours spent picking out tile, were we ever asked about the type of drain or slope the shower would have, and this ultimately is what ruined everything. I called to tell Anna Marie about the issue, to which she said, she did tell us about this problem, but that we insisted on this tile. This is a lie or misremembered exchange. She then also inferred that my contractor must not be good enough to install it, again dodging accountability. I asked if we could get a store credit or do anything, to which Anna Marie said no refunds and then again said my wife and I made the mistake, not her. Now I am left with a bunch of useless tile, money wasted (which I cannot afford), and a remodel on hold. In the end, Anna Marie is nice and she understands how to put color together, but she cleary has no knowledge of what tile should go where, or at the very least neglected to mention it. Mistakes happen, but both Anna Marie and Westside Tile should at least take some accountability. Now I understand why Floor and Decor right up the street is a much better option.

Great Experience! Daniel was professional, kept promises on…read morematerials, timing, costs. Nico was an artist/installer. Had an eye for details. Josue was always helpful in every way. I highly recommend!!

Want to say thanks to Daniel and IDN for helping me on an amazing home remodel. The workmen were…read morealso professional and took the time necessary to do the job right. It was a difficult project and involved both new flooring and a large staircase, but with their knowledge and attention to detail, it came out beautifully, and I could not be happier.

great store to buy tile good prices and great staff…read more prices are fair the variety of floors in incredible you can find extra materials to finish a job so there is no need to go visit other stores

I had a bad experience with floor decor I ordered a tile and…read morethe delivery supposed to be on 18 and today's is 20 no delivery call or email I called and talked with Will and instead of apologizing he told me i called to verify you address and someone hung up the phone You made me to fill out all info from email to delivery address and then no call no email Very bad service and he should not work for costomer service since he doesn't know how to behave Hopefully I'll get on Monday and not going back anymore

Vincent is one of a kind contractor. His works during the project of conversion bathtub shower into…read morewalk-in shower were so magnificent. He was always on time and continuation of excellent works during the project. There was no any negatives for me to think of other than a lots of positive to mention. He is very nice contractor to deal with and very kind person. This is my first project with him by referral from a friend of mine. I was totally happy that he completed the project in timely manner and very satisfaction. His price is very competitive with market price and I believe a better price for better work performance. I strongly recommend anyone to try Tile By Vincent and you will not regret to deal with Vincent. Just to remind everyone that the name "Tile By Vincent" does not mean that the company just doing the tile installation. This is the contractor company doing the remodeling, home improvement Tile, anything relating to the house construction. My rating is 5+++ Howard Vu

Absolutely fantastic! Our outdoor bbq bar tile was completely destroyed! Tiles were falling off…read moreeverywhere and the grout had completely disintegrated! Vincent came over and knocked the job out in a few hours! Not only is his work quality, but he's quality! He left the place cleaner than it was before he got here! So refreshing! Vincent is very pleasant and kind human being! So much thanks and gratitude for an amazing job at a very fair price!

This business, and DANNY in particular, has been amazing!!!!! One of the only things on my 4 month…read morerenovation that was seamless. When I ordered too few stair noses, he got me the shortage quickly. When I still ran short right at the end, he went above and beyond to get me the pieces to finish the job without a delay. And did I mention I looked for floors for two months before finally finding the perfect floor at Abstract. So thrilled with the customer service of Danny and the brilliant floors.

Great business good energy would recommend to everyone. He also does a full package flooring…read morematerial (laminate, tile, vinyl etc) and can add installation or full home renovation/remodeling very great business 100% recommended to anyone looking to renovate they're home by looking for flooring material or want the full package of flooring plus installation!

Solid Prime installed a new shower and floor in our bathroom. What a pleasure it has been working…read morewith the entire team. They were always working hard from coming out to give us an estimate to the final day of installation. Their communication with us was fantastic. They knew exactly what they needed to do to complete our installation. They were clean, respectful and just all around terrific. I usually don't recommend companies to many, but I will never hesitate to give them a great recommendation. Well done Bruce and team!

Superb work, excellent communication through the entire process…read more I can't say enough how professional they are. They exceeded my expectations and will be happy to work with them again. Thank you !!

Friendly staff, great prices. They have everything from…read morelaminate to engineered flooring. Highly recommend.

Rude staff. I called to ask if they had any matching stair noses in stock and without any…read morehesitation, he said yes and to come by. I asked if they had a variety of them as well as different colors and he mentioned that there are many to choose from. He told me to bring the sample so he can match the color. I wanted to make sure of everything since we drove 40 minutes just to look at the selection. As soon as we walked in, we were approached by a man and he takes a look at the plank and says "what is this? No - you have to go to the manufacturer, we don't have anything to match that size" I had asked if we can look around to see if maybe they had any other flooring that can match the sample to possibly replace our floors. And said ok and didn't bother to help us as we searched around. With no luck, I had mentioned that we called earlier and that I wish I would have known they they had limited sizing before we drove all the way out there and he said "well you didn't tell me the size of your plank, did you?". How am I supposed to know what sizes they provide stair noses for, shouldn't they have asked me the size plank I had? He responded in such a condescending way to make it seem like I was at fault, I was so shocked by his response and service, I didn't know what to say back. It's one thing not to have something in stock, but it's another to be rude and refuse to help. Terrible experience.

Just had my shower redone and Jorge did an amazing job. He worked hard and knocked the job out in a…read moregood time frame. He does great finish work, he's a must hire for your next remodel. Very reasonable price as well.

So glad we found this company! They were very easy and efficient to communicate with to set up…read moreestimate and schedule. Got the job done quickly, and very friendly and professional. Most importantly the end result exceeded our expectations and we couldn't be happier. They installed tile on our front patio. Other companies were a bit unsure and our house painter even tried and failed. JL nailed it and it looks amazing.

I have purchased from Emser Tile before without any issues, which is why this recent experience was…read moreso disappointing. I was initially told that a specific tile I wanted was out of stock. Because of that, I ordered the same product through a third party at nearly four times the cost -- only to find out it shipped directly from Emser anyway. That was extremely frustrating and confusing. The tile I purchased directly from Emser also arrived dirty and covered with visible marks. The condition was not what I expect when buying new material, and I ultimately couldn't use any of it for my project. Although they did eventually issue a refund, the way the situation was handled left a bad impression. I was told, "We will process this to get you out of here," which felt dismissive and unnecessarily snarky. As a paying customer who didn't do anything wrong, I expected more professionalism. I appreciate that the refund was ultimately processed, but the lack of transparency and customer service during the process has changed my view of the company.

Went over there to check out some tile options for my home improved projects this morning, the…read moreshowroom is bright and clean. Kinda funny they are blasting Hispanic music at the showroom at 8am! And I mean BLASTING! It was a bit hard for me to focus, quite distracting! Anyway, the staff don't approach you unless you ask for help which I do prefer it that way. I saw some bad reviews for this place but I really don't think they don't want to service people or racist. Most of the staff I saw are actually Hispanic and very helpful once you ask them for info! Eneida who was the lady at the front is not only professional and she gets on the phone and e-mailing right away getting pricing and ETA for my order. Within 15 mins, I get pricing for 2 of the stone/tiles. And within 2 hours, I heard back from her via email (which I asked them to do instead of calling so I can keep track of the info with vendors) of the other option status. Talk about being efficient!!! Would totally recommend this place!

We hired this team for a major structural renovation--adding a loft in our high-ceiling living…read moreroom, building a wet bar underneath it, and replacing our kitchen's back door and window with a beautiful bifold door. (Note: The furniture bar cabinets and library were added later on and were not part of this contractor's project). From start to finish, the entire team was extremely professional, dedicated, and highly skilled. On the very first day we met, Nir helped design a 3D view of the project that perfectly captured exactly what we had envisioned. Throughout the build, we had a weekly walkthrough with Nir to check if we had any questions or concerns, which kept communication incredibly clear. Elba was also an excellent project coordinator who was always available to answer our questions and keep everything on track daily. The construction crew themselves were clearly very experienced and knowledgeable; they followed our approved plans meticulously and were happy to accommodate extra requests along the way. You can truly gauge the quality of their work by the fact that every single city inspector visit passed on the first try--nothing ever had to be rescheduled or redone because everything was built perfectly to plan. Additionally, all of the finishes--from the drywalling to the trim work and paint--were done with high-quality materials and top-tier craftsmanship. Overall, it was a great experience, and we highly recommend them!

Garnet: This is the second renovation I have done with…read morePreferred Builders and I am so very happy! I was first referred to Preferred Builders by my tax preparer, Happily, my first repair/remodel turned out wonderfully so I immediately started a remodel on my own home. Scope of work: remove all the carpeting in the house and install laminate plank flooring in those areas. The travertine flooring in the entry, kitchen and hallway had large craters which collected dirt and water residue after washing. I had the floor steamed, the craters filled and the whole floor resealed. I had a gasline installed in the kitchen and a new gas oven installed. I also had a complete bathroom remodel which included removing a huge jacuzzi tub and installing an elegant and safe walk in shower. For the bathroom Nir listened to my concerns and needs and then gave me two 3-D renderings of my options. Elba was fabulous and fast with permits, a purchase list and provided weekly job schedules and updates. I have now completed this remodel and I can't be happier. My Preferred Builders team was pure gold! I highly recommend Nir, Elba and Orel, the Foreman. Orel was caring and his experience was invaluable, Roman, (drywall, moldings, paint, flooring) Carlo (beautiful tile work) and Abnir were all professional, caring and kind. My remodel was reasonable and fast. I definitely recommend Preferred and I already have.