Starting off with, this location is permanently closed and is now a hot tub seller…read more But I bought a treadmill there in 2021 and bought a 5-year warranty. The phone number they gave me to FitCorp is no longer in service. Wondering if anyone out there has also purchased a service warranty from this now-defunct company and knows how I can get in touch with the service provider, if they even still exist?

No stars! RIPOFF!! They bought our used treadmill (which we originally bought from them new…read moreseveral years ago) and an elliptical in December. When they picked it up the delivery guy said he didn't have a check but they would mail us one. Several weeks later, after several unreturned calls, find out they had gone out of business, then in bankruptcy. Any outlet location we go to or call, doors are locked and calls go to voicemail. They were supposedly bought by Johnson Equipment. Went by there today and the location has a for lease sign and there's nothing but a desk inside. I guess you only need a desk and phone to steal. See attached photos.

Beautiful selection of spring colored activewear! I was amazed seeing so many bright and sporty…read morecolors. It really motivates me to work out more and buy up some nice outfits to wear. Cute caps to for keep up the sun out and look stylish

The girl behind the the counter laughed at my order and made a comment about seeing Gatorade on my…read moreorder yesterday.

I needed to get a new treadmill, and I wanted to buy one from a "real store" in case there was…read moreanything wrong with it. Johnson Fitness has a great warranty and will bring the new treadmill to your home, set it up, and haul off your old treadmill for a minimal price. I really like that this treadmill I got does NOT require any subscription to use the workouts built into the treadmill. The technicians that came to set up the treadmill were very professional and put the treadmill together in record time. They also hauled off the treadmill box trash, win! I did initially have an issue with being shocked when I would get onto the treadmill, but I eventually narrowed that down to the pair of shoes I was wearing!

From the owner: Fitness equipment, home gyms, treadmills, ellipticals, rowers, massageread more

Terrible service. They spend the entire time on their phones,with a very poor attitude, especially…read morethe girl named Mayra! acting as if they have no desire to serve or assist customers. They show zero interest in what you ask and pay attention only to their phones.

I walked in this store and could not believe it looks this way. I have not visited the Arlington…read moreAcademy in a while but this was not what I imagined. During the holidays I have seen it get a little messy but this is horrible. I know lots of company's are short on employees but GEEZ!!! And shoppers if you have contributed to this mess you should be ashamed of yourselves!!!

Diamond Fitness installed my home sauna several years ago. I recently had a difficult to diagnose…read moreissue with it that was super frustrating. The owner Pat Sparks was persistent in helping find the problem, coming by my home on his own time to figure it out and get me up and running. Thanks Pat!

As a custom home builder, we have used Diamond Fitness to provide & install saunas in our $1…read moremillion + homes. They are great to work with throughout the entire build...Pat is the greatest!! We have had zero warranty calls from customers, but if we do there is no doubt they will fix it.

The owner is rude. Just go somewhere else. People should know the kind of person they are buying…read morefrom

Okay -- I don't buy anything (yet) but they have EVERYTHING and the guy who was running the store…read morewhen I showed up (after they had closed) was perhaps one of the nicest guys I've met. Good lord. What a pleasant informed and helpful guy (Brian Smith). If I buy something it would be mostly due to that guy! Give them a try.

TRUE screwed up and wound up shipping two treadmills to me from two different distributors. They…read morewent ostrich on me and while acknowledging their error did nothing to remedy it. Busybody took care of the error by buying the extra treadmill and reselling it themselves. Thumbs down on True and their field manager for going full ostrich after their admitted mistake. Thumbs up for Busybody for correcting the problem.

I purchased a $4,000.00 tread mill and called to get status on Tuesday of last week. Jarod 'the…read moremanager' never called me back. Now, it's Saturday and I called and he still can't give me a status and was very rude. These people need a stern lesson in customer service. As the previous review said...Once the have your money, your on your own.

I ordered a bicycle online and I needed one with better back support (after having had back fusion…read moresurgery). I spoke with Dan and he suggested I come in and look at a few bicycles. He was extremely knowledgeable and understood how important this was to me. He made the exchange very easy and Jay in their shipping department was just as nice and made the return and delivery so easy. The customer service is amazing. Plus when you walk in they have an amazing inventory.

From the owner: Our Philosophy is unique in today's fast paced world, we understand that for successful results…read moreyour fitness equipment has to fit your personal needs and one size does not fit all. Our staff is experienced in the fitness industry, many of employees are former athletes and personal trainers and are committed to taking the time to help you find the right equipment so you can achieve your fitness goals. We carry top of the line, industry leading equipment. Brands we carry include: Precor, True, Octane, Spirit, Inspire, Waterrower, TRX and more. We offer treadmills, ellipticals, exercise bikes, strength equipment, barbells, dumbbells, benches and more. Most locations also carry both new and pre-owned fitness equipment.

I bought a machine from Craig. He was wonderful to deal with; very kind, knowledgeable, and…read moreresponsive. We picked up our machine and were accidentally given one box to one model and one box to another model. Craig really went above and beyond to make it right by having the correct piece delivered to my home and professionally assembled by one of his employees (who was also very nice and pleasant). I've had the machine for over a month now and it's working great with no issues. Definitely recommend this company!

I got great customer service by Eric and great work done on my two ellipticals. One was a new Life…read moreFitness elliptical and one was a old model life fitness elliptical. I am very pleased at the way they work now! I got the work done by Daniel and he knows how to find the problem in your machine. He also knows how to fix your problem on your machine.