My LG OLED TV was malfunctioning and I went through Costco warranty and got placed with Jack here at H&H called them up, secured the time, he came took them about two hours to replace the motherboard and the power supply. No problems. Would recommend not a bad guy. read more

There is no rating I can apply to this business because after numerous attempts to contact them, I have given up..I should have read reviews and I usually would but they were recommended by Sharp Corporation for repairs. I'm happy now that I didn't drop my stereo off to be fixed after hearing the horror stories from other customers. I am going to contact Sharp customer service and tell them to stop recommending this business for Sharp repairs. read more

I have an LG Washing Machine that was broken and under warranty. Jack did an awesome job keeping me up to date on when my parts would arrive and fixed my machine in a timely fashion. Have been frustrated with many other repair companies and cannot say enough about H&H. Highly recommend!! read more

I wish I had been smart and read the reviews on this company before I gave them my Samsung TV. But, I brought my tv to them because Samsung recommended them. Jack will communicate with you when it comes to receiving your TV or electronics but once he has your item he disappears. First of all they have two locations listed and I picked the location closest to me which is Saint Louis Park but no one was there so I went to the 21195 Minnetonka Blvd Suite 100A Shorewood Mn 55331 store and he told me they sold the St Louis Park store but did not tell me that on the phone before I May two trips. Once I dropped off my TV I could not get a hold of him by calling because he doesn't answer ever and the voicemail box is full, he doesn't respond to texts, and he only responded to my email once I threatened to report my item stolen to the police since I could not get my item back. I even drove up to the correct location again and no one was there. Finally he responded to my threatening email and said that Samsung is suppose to update me and not him. My tv couldn't be repaired so Samsung did approve an exchange then two days later they voided my exchange warranty because Jack told them it's physically damaged. It did not have to take a month and two weeks for me to know my tv won't get repaired nor exchanged. Jack is crooked and wasted my time! This is the worst company I have ever encountered. I wish I could give this company 0 stars! read more

Does not deserve 1 star. Dropped off Sony XBR55x930 TV December 12, 2017. Paid $100 deposit. After repeated phone calls & no progress since he was testing his theory out on same series just bigger (85") he thought whatever fixes that one we can apply to my 55". Ok. I went along. Weeks go by, said he would call. No calls except ones initiated by me. Didn't do anything w/my TV. I called today March 28, 2018 & said I wanted my TV back so I can take elsewhere. He called me back at 2pm. It's going to take $500+ to fix. I know it's BS. I had 2 identical TVs with the same issue. I brought one to him & the other to a company in EP. Other company found issue in 4 business days, ordered part, picked it up this afternoon. Works. All for $185.00 H&H.....worst repair shop ever! read more

Frustrating experience - my tv has taken a month to repair and it still isn't complete. I have called probably a dozen times and spoken to a real live person twice. I am simply asking for a status update and haven't received one. I wanted to like this small, family owned business but their lacking customer service has left me wanting to pull my hair out (and very behind on my favorite tv shows). Sigh. read more

Not a good experience, multiple calls on our refrigerator with no solution to our problem. Another service company had the correct solution & parts ordered on one call. Bart read more

This place is terrible. I wouldn't send my worst enemy here. It is a son and mother family owned office where the mothers works behind the desk and hates her job and is very mean to the customers. The son can't fix a TV to save his life. Read all the reviews on the Internet and do not go here! read more

I just had a horrible experience with H & H Tv and Electronics. They did not communicate the status of a repair and placed blame on another party when I called to follow up. I would NOT reccomend working with them. read more

This was an amazingly horrible experience; no one had ever tried to pay me to remain silenced, until now. It is bad enough that it took a long time to get my device "repaired" (about five months), that their customer services was horrendous, and that these people were very dishonest , but on top of all, for Jack to try to buy my review... He tried to waive my balance as long as I did not give him a bad review (I have the audio recordings of all our conversations) When I told Jack that I was not going to give him a good review even if he waived my fee, he got angry and said, "well, if you are going to give me a bad review, then I am just going to charge you the full fee" That, my friend, is called corruption and bribery; which, by the way, is a crime. So be aware, that you might be dealing with criminals... I will, though, take full blame for this experience. I should have read all the reviews, not just the last one. And I should have not listened to my device's manufacturer whom recommended this repair shop. read more

H&H did a great job fixing my 10 year old Sceptre computer monitor. They quickly determined that the capacitors in the power supply had died and they went through two rounds of ordering capacitors for it. When I got it back, it was as good as new. I have a second identical monitor that is dying in the same way right now, and I'm taking this one in to them. Couldn't ask for more, except possibly faster turnaround; this place is so full of TVs waiting to be repaired, you can hardly walk in the store. read more

This has been the single worst experience I have had with any business. The only other experience that even comes close is MNSure, and that should tell you something, if you've ever navigated that terrain. Horrible customer service. They never call back when they say they will. I wish I had logged all the calls I have made to them over the past five months--yes, five months--to try to get answers and move things along. To be fair, it was (apparently) a very complicated repair (and is now diagnosed as basically irreparable) and he was working with Panasonic because it was under partial warranty. However, as I read all the other reviews on this place that are out there, it's difficult to believe that the fault is always "the other guy's." Based on customer service alone, I would never, ever recommend this place. read more

I had to have my Haier microwave repaired under warranty and the Haier customer service people referred me to this company for such. I called them 2 times and l left a voice mail message the first time and spoke to the receptionist the second. No response back to setup a repair appt.. Horrible customer service-Don't use this company. read more