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1. H&M

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Emeryville, CA

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H&M

2.5 (214 reviews)
Open 10:00 am - 8:00 pm

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Dee Z.

This H&M is the bottom of the barrel compared to the other stores. This is not necessarily in terms of merchandise available but in terms of customer service. The store/floor manager always seems pissed about waking up in the am and never acknowledges the customer in passing. Her sweet demeanor seems to have rubbed off on many of the store personnel. How one can be comfortable ignoring the public who spends in their store is a mystery to me. I had a return and a purchase today. There was one cashier and a line of customers. Hakim was the lone cashier. When it was my turn, he actually made me wait additional time while he placed each of my returns on a hanger. I asked him why he was making me wait while he did this. He stated that it was a store policy to hang clothes and make the customer WAIT while performing this task. How is this possible when I'm PAYING for parking????!!!! If this is in fact the store policy, it's costing me $$$ to watch H&M employees do their FCUKN job. In addition, I informed Hakim that one sweater had animal hair on it and it was the only size on the rack. He told me that I could either buy it or receive a 10% discount and then, could not return it. When I looked at him like I was going to beat him down, he added, "So, whadda want me to do?" Ok, ring my shyt up before I catch a case. I shan't be returning to this location because the store personnel needs to either be terminated or retrained cuz they certainly miss the mark on customer service deliverables and the "I hate that I woke up this morning" attitude doesn't work for me.

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6 months ago

I really like this store. I love the merchandise. The prices are great. No stress dressing room. Men's store has no signage outside.

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13 days ago

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7 months ago

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10 months ago

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1 year ago

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4 years ago

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Review Highlights - H&M

I bought a few gift cards from H&M for my coworkers this holiday season.

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Bella Vita

Bella Vita

4.4
(33 reviews)
2.3 mi
$$$

I absolutely adored the vision that is Bella Vita…read more Walking in, I was taken in by the most amazing collection of barrettes I've ever seen. They had barrettes shaped like animals and fruit and adorable little hair claws shaped like bat wings. Bella Vita also boasted absolutely adorable pastel party decor for the girly girl at heart. The service was friendly and helpful, and I loved their overall selection of fanciful accessories. I will most definitely be back!

My wife and I got my nieces some cute Fairytale Star Double Alice Headbands ($18 each) and my wife…read moregot herself a fun Jenny Lemon's Banana Hair Claw ($24) at this store, Bella Vita, in Rockridge. This is a local boutique shop that's filled with lots of unique, high-quality apparel, accessories, and gifts for women and children. My sister, who lives in the neighborhood, has been a regular for years. She introduced my wife and me to this delightful place during our last trip to Oakland. We visited on an ordinary Monday afternoon. Owner Jennifer was the only one working at the time. She was friendly. She and my sister know each other from my sister's visits. Jennifer was also helping a couple women at the dressing rooms. The store was sizable, clean, and well organized. It had a homey, curated feel to it. I could tell a lot of thought had been put into each and every product, not only by Jennifer, but by the people who made them. If you're having trouble finding a good gift for a woman/girl, Bella Vita has many interesting and novel items to choose from. They also offer online ordering for pickup in-store or shipping to the lower 48 states. At the time of writing this review, you can subscribe to their emails for 10% off your first purchase at https://bellavitahome.com/

Photos
Bella Vita
We LOVE Oakland!
We LOVE Oakland!
Outside. Storefront. Entrance. In the old Farley's cafe space.

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Outside. Storefront. Entrance. In the old Farley's cafe space.

H&M - womenscloth - Updated July 2026

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