I was scammed by Nicole. If you're reading this, please find an actual CPA and not a CPA…read more"candidate". Nicole was hired to clean up my books for part of 2024, 25, and 26. We had a great conversation, and she seemed capable. However, the price was unclear. My business is small with minimal transactions. Nicole initially quoted $2 per transaction, but her minimum charge would be $1,000 even if I didn't have that amount of transactions. I agreed to this. I paid a $1,500 down payment on May 20th and asked Nicole not to send me surprise billing. She promised to send me a proposal, but it was delayed until I demanded that she stop working on my books as I saw no progress. I advised her that I would find another accountant to complete the job. By then, she claimed that 2024 (7 months) was complete and that I needed to pay for the work she did, even though I never signed a contract (it was never sent until after she knew she was being replaced). Nicole has billed me an additional $4,307.50 for 7 months of work that I have no documents to show that she ever did. I have since hired someone else to complete the job, but now I'm being threatened with legal action. I also read Brandi's review and wanted to give Nicole a chance, but I regret not taking the advice above.

I started business with Nicole in June of 2025 but ordered all current work be immendiantly stoped…read morein January 2026. We paid her over 5 thousand dollars, an estimated amount of 800 dollars was for an amendment that was never completed. and 4,000 of it was paid for an "Advisory packet" that I was never given a itemized receipt or invoice for any of the charges that were coming out of that retainer. She also has not sent us a W9 or provide her EIN # to us. As a small business owner this is very damaging and has raised some cause of concerns. We were guaranteed a service and did not receive what we paid for. We feel like we were scammed out of a lot of money and we will be filling a complaint with the IRS due to suspicion of fraud and Neglect.

Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

I tried this new tax service and really happy with the service, knowledge and turn around time. I…read morewould recommend them to others.

Helped me get caught back up on my taxes, and went above and beyond to help this Vet take a…read morestressful situation and turn it into a completly positive one. Don't hesitate to work with this company for your tax/acct needs if you want a truly amazing experience! THANK YOU GRAY TREE BUS. SVC!

I had an exceptional experience with Khristina, and I will continue to work with her in the future…read more She completed the work fast, answered all of my questions, and was very responsive. I would recommend her to anyone.

2nd year of using Kristina and her team for my taxes. Worth every penny, and since they saved me a…read morelot of those my appreciation is double. Thank you again you guys!

The accountant completed my business taxes adequately, but lacked enthusiasm and personal touch…read more There was a noticeable absence of interest in discussing tax planning for upcoming years. Overall, the tax service was average. Unfortunately, the follow-up communication was subpar as there has been a lack of response to multiple emails and calls.

I have been using Tax Express for several years now. There are not enough words to describe how…read morefantastic this company is. Gaelen is knowledgeable and efficient. Bentley is absolutely WONDERFUL. He goes above and beyond to communicate, understand, and advise. At the end of the day you feel more like a friend then just a client. I have referred many friends and family members to Tax Express and will continue to do so. Thank you Gaelen and Bentley for all you do. Your work ethic, punctuality and excellent communication is always appreciated.

Our family has had nothing but positive experiences working with Corina of Keen Financial Solutions…read moreover the years. Most recently, Corina helped with the financing of our second home, and we couldn't be more impressed with the service provided. From start to finish, she was incredibly knowledgeable and attentive, ensuring that we were in the best possible position to secure a great rate. Not only that, she has been a great resource for any financial questions we have including taxes, credit card debt, maintaining a budget, etc. If you're looking for a dedicated and skilled professional to handle your mortgage and financial needs, I highly recommend Corina with Keen Financial Solutions. Her commitment to finding the best solutions truly sets her apart!

If you want someone on your side who has your best interest at heart look no further. Even with…read morelife getting in the way we were still able to get my house out in my name no matter the hurdle. If you want someone who honestly has your best interest at heart look no further. I know that Im going to continue to use them, so you should too!

We've worked with Blake and Scottsdale CPAs for several years and have always had a great…read moreexperience. Blake is incredibly communicative and consistently available whenever questions come up throughout the year. I highly recommend Blake and Scottsdale CPAs. They make tax season feel straightforward and keep everything beyond that easy to navigate.

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

Hi there all concerned w/ taxes! Newly divorced w/ a 6-figure rollover settlement. Terrified of…read morehaving a 6-figure tax bill in my near future. However, I had a wonderful online meet w/ Shayne N. Loved that I could chose from different practitioners & happy that fee scale was up front. Shayne is very throrough, detail-oriented and tells it like it is. Loved especialy the "worst versus best" case scenarios - I'm prepared for both now & will retain her services

Our company has been using this firm since 2019 for our business taxes. I think they have…read moreexperienced some growth since then and have forgotten the clients that helped make them what they are today. They no longer return phone calls or emails which makes running a business even more challenging. They provide dates to submit your return info online then extend you anyways despite meeting those deadlines and expect you to pay for the extensions even though you did your part correctly. They've missed some significant deductions the past few years and are generally not very thorough. There is a serious lack of professionalism and duty to their clients. I recommend utilizing another firm that is more engaged with their clients.

Update: Jeremy Reynolds has now placed a false review on our business page in retaliation to our…read morehonest review. I have reported it to Yelp and will now be including it in our lawsuit as it is retaliatory, misleading, damaging, false as he was never our client and defamation/slander. Further defining his horrible tactics and bullying measures and lack of accountability! We hired and paid Jeremy to file an extension, prepare, and submit our taxes by the deadline. We finalized everything on time, paid our Arizona taxes in full on 10/15 as directed, and even tipped him -- trusting the job was done. Weeks later, we got hit with over $1,000 in IRS penalties, and Arizona fined us too. After calling the IRS, we learned our return wasn't filed until well after the deadline -- with zero notice. When confronted, he deflected, blamed unrelated things, and only admitted the truth after we pushed -- still without taking responsibility. It felt like he exploited our trust and tried to spin the situation to avoid owning his failure. This wasn't just a mistake. It was a complete disregard for responsibility and professionalism. Anyone who lies by omission and shifts blame shouldn't be handling anyone's taxes. We absolutely do not recommend him. Trust is everything, and he lost ours completely.

Jeremy is hands down the best tax professional I've worked with! He made the entire process smooth,…read morestress-free, and incredibly efficient. He was thorough, knowledgeable, and took the time to explain everything clearly. On top of being great at what he does, he's also just a really cool dude--friendly, down-to-earth, and easy to talk to. I truly felt like I was in good hands from start to finish. Highly recommend!