A great company with a crew that is honest and has integrity…read more The initial diagnosis for my system didn't solve the problem so there was no charge for that part. We had to replace the whole outside unit to get the system back in excellent condition.

It may be hot and steamy outside, but it is nice and cool inside. We had been in our home a few…read moremonths, when temps started to rise and we turned on our AC. Outside temp was up in the 90s and inside it would not cool under 79. We called Flex Air on a Thursday afternoon and they came out the next day. They took their time to review all the equipment. They listened to what our needs were. They ended up giving us 4 different options to choose from on how to proceed. They showed us a side by side preview of all 4 otptions and then went into details of each one. This included two with repairs and two with full right replacements. They took their time to answer all of our questions not shying away from the positives and negatives of each option. This gave us a clear picture on how we felt we needed to move forward. They came out the following Monday to put in the new equipment. During install they were polite and friendly, again answering any questions we may have had. We have been using it a week now and everything is running great and nice and cool. We also love the new thermostat. I appreciate them being upfront with us. Again listening to what our needs were and they did not try to push some high end products with a bunch of bells and whistles that we did not need. My wife and I are very happy with service and product. Thank you So much!

Excellent service and quality. Very thorough and knowledgeable. They were also punctual.read more

As far as I m concerned, totally worthless. Two senior…read morecitizens, no ac 105 degrees. Yeah looks like blower board bad, no idea how long to get it, i ll order you one That ll be 100 bucks now Luckily i ve got a replacement board,, oh we can only put in parts if we supply it,,, Well lets just jumper blower to run continuously till parts come in Sorry we re not allowed to jury rig either,,,,so your just leaving with no relief for us,, Sorry sir but i just have to follow the rules management tells us,,,, thank you for your business That ll never happen again,,,,

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

I'm torn because this company did help. They responded quickly and came out right away, for that I…read moregave them 4 stars. I also had no issues with my tech. All this to say, on pricing alone I would give them one star. They grossly over priced the services they provide. Paid almost $600 for simply a capacitor. That is $100 part AT MOST. It's sick how companies take advantage of people who aren't knowledgeable. Do better guys.

Our a/c went out over the holiday when Dublin air was closed. Another company came out told us the…read moreproblem gave us a quote wow we just had the unit put in. They said it wasn't covered. We waited until our fantastic company opened back up. Don't you know the part was under warranty!! This company is fantastic the help has always been kind.

Dublin HVAC & Electrical installed a 4-ton central HVAC system in a 100+ year old 2-story home in…read moreEastland County that other local HVAC companies weren't comfortable doing and they did a great job! Even better, they got the job done closer to our budget than quotes we received from other companies and we weren't required to hire a separate electrician to wire the HVAC system since these guys are also licensed electricians and included all the electrical as part of the job. They had the entire job completed in less than a week, and it was a big job as the home had never had a central system and all duct work in the attic and in the crawl space had to be installed. Finally, it has been evident Dublin HVAC takes pride in their workmanship and ensuring any issues after install are addressed promptly and completely and that's so valuable as a customer. Everyone we've dealt with including Tammy, Tyler, Joey, Shane and Steven have been great and we appreciate what they've done for us, so thank you all! If Dublin HVAC & Electrical will service your area, call them and you'll likely be glad you did.

When Service Still Means Something - Bates Heating and Air Sets the Standard…read more I want to take a moment to recognize what true customer service looks like, because unfortunately it has become rare. Bates Heating and Air in Granbury proved to me that it still exists. When I called them, I was convinced my pipes had frozen and I was facing a major problem. They responded promptly and professionally. After diagnosing the issue, I was told I would likely need a new coil. Instead of just selling me the repair, they did something that speaks volumes about their integrity -- they called the distributor to check the warranty first. That one extra step saved me a significant amount of money. The unit was still covered. They then quoted a very fair labor price, explained everything clearly, and made sure we would be protected as the Texas heat approaches. They even told me if the freon ever dropped, to call them and they would come right back. No runaround. No fine print. Just confidence in their work. Today Andy and Donny arrived with the replacement coil. Within about an hour, everything was installed and running perfectly. What impressed me most wasn't just their technical skill -- it was their attitude. Professional. Respectful. Efficient. Positive. The kind of people you actually feel comfortable having in your home. What makes this even more meaningful is something they did not know: I am currently battling cancer. Yet they treated me with a level of kindness, patience, and professionalism that genuinely made a difficult time a little easier. That kind of character cannot be faked. I have been in business long enough to know the difference between companies that just do a job and companies that build trust. Bates Heating and Air is the latter. I could call twenty HVAC companies in the Granbury area and I doubt any would leave me feeling as confident and well-taken-care-of as this team did. They didn't just fix our system -- they earned a customer for life. If you want honesty, skill, fairness, and old-school customer service that still believes reputation matters, Bates Heating and Air is the company you call. This is how business should still be done.

Your technician, Robert, repaired our AC when it was completely out and 100 degrees outside…read more Robert was very courteous, traced down the problem expertly, and replaced the defective part; all in a short time. We were very impressed by his efficiency, knowledge and ability. We will definitely be using Bates Heating and Air again based on the very satisfactory service that Robert gave us.

Had an issue at 8:00pm and left them a text via their Google listing. It auto-replied that they…read morewould contact me the next business day. The next morning at 8:30am I got a text from the office. They set up my service call for that morning at 9:00 and told me cost to inspect and determine what needed to be done. The Technician, Josh, showed up right on time and was here for about an hour inspecting and ruling out issues that I was concerned about. In the end all I was charged was the inspection fee and now I have both piece of mind and a pathway of what I need to do. Very happy with my experience because finding a trustworthy HAVC company can be very hard. Honest and true to their word; I highly recommend.

We had Ryan Nelson come out and service our AC unit at our business. We have several in the…read morebuilding and he was able to replace thermostats and get them all up and running smoothly. They have never ran better. He did such a good job that we had him come service our house unit as well. This thing is old OLD. He was able to get it woking for us and told us what we need to do to upgrade soon. And to keep this thing running until we can afford that. A+++ we will always call Ryan for our needs.

Excellent work & customer service!! They go over & beyond to save you money, show up on time and…read moreprovide professional service. I am always impressed with the technicians & empathy they have for you on a hot summer day & your a/c just went out. They do everything they can to be there ASAP! Highly recommend. They never try to sell you services or equipment you don't need.

Wacey O'Bryan did an excellent job! Diagnosed and replaced part in no time flat. Super fast,…read morereasonable pricing, and friendly service. Highly recommended.

They made time to fit us in between jobs and really helped us out. They do good work and they're…read morefriendly helpful people.

These guys did an amazing job. Shortly after closing on our house, the AC went out, which led to…read morethe discovery that the house still had the original 1940s knob and tube wiring throughout the entire house which had been spliced (not to code) to new wire for the added AC and appliances all run to the tiny 100amp service panel. I was 5 months pregnant at the time and being pregnant in the Texas summertime with no AC is a big NO. We called Choate after we'd received an outrageous bid from another outfit, and Walter came out the next day to check everything out. He gave us a very reasonable quote not just to rewire our house, but to also run power to our shop and update the service panel to 200amps. Walter also made sure to come out before they were able to start the work to ensure that we had at least a functioning AC so I would be comfortable. Then the work began and it was discovered that our home was built to be bulletproof lol shiplap everywhere, layers of siding, firebreaks galore, unexpected 2x4s in the walls in random places. Our house put up a fight. Andy and Amon worked their butts off to get this job not just finished but adding things like more lighting in the bathroom and laundry area to exterior porch outlets to make our lives more convenient and comfortable. I cant say enough how much we appreciate all of the hard work and hours these guys put in to make our home better all while remaining kind, courteous (despite the many challenges) and patient with our 4 crazy dogs. Choate electric will be the only guys we call for any electrical or AC needs that we have in the future.

Great knowledgeable crew! I recommend for all your HVAC needs. They got me fixed up and very…read moreprofessional.

From the owner: Serving Erath County since 1973…read more Mangrum Air Conditioning, Inc., has been providing quality service and sales to the Stephenville area since 1973. We are a locally owned family business and pride ourselves on customer service and making sure we do it right. As licensed contractors and specialists in the field of heating and air-conditioning, we have the tools, the equipment, and the experience to keep your equipment running smoothly all year long. To help reduce service emergencies, we offer service agreements to keep your comfort system running at peak performance. Give us a call today!