This HEB is great. From curbside to in store, they have it all. They have a bigger variety of products, and the shopping area is spacious. Food is always fresh and they just upgraded their weight scales in the produce section so you can tag your produce ahead of time, making checkout quicker. The checkout staff are always so helpful. When I do curbside, the staff are always friendly. I've never had any issues with my curbside order either. read more

Ordered flowers from another state. The staff were so friendly and helpful. Thank you, Mel, Michelle & Martha. Not sure who made the arrangement but it was spectacular. The pricing was fantastic, too. I highly recommend the florist here and you'll get more for your money. Thank you for the special attention and detail for a sweet 16 arrangement. read more

H-E-B - 16 yellow roses, 1 bird of paradise, greens and baby breath. Plus a vase. $145. - Grocery Near Me - Spring, Texas

I went to heb curbside to return some items and this woman whose name is Melissa that could have been a supervisor told me that I must have used food stamps why I couldn't identify an impending charge on my credit card account, which is a very racist and insensive remark. People like Melissa shouldn't be working with the public making racist remarks like that. And the day before, I received my order from curbside and noticed that a box of jello with the front of the box looked like an employee intentionally got a sharp object and mutilated the box and I was supposed to accept the box of jello being in that deplorable condition. And when I called the heb curbside main office to complain again on the supervisor whose name is Melissa and another employee this woman I spoke with intentionally coughing on the phone. Some of those employees including Melissa needs to be fired. read more

I'm sick to death of having to drive back to the store to get the right thing. The people that work here are full of excuses and act like it's no big deal to have a customer drive back up to the store.Last week I threw an entire bag of avocados away because despite my notes , every single Avacado was ruined. what did they say when I called? " oh well we don't handle that anymore, you have to call favor now." I then called favor but no one ever picked up . this is insane! SO This TIME I ORDERED AND WENT TO THE STORE TO PICK THEM UP . THIS IS THE SECOND TIME IVe HAD TO GO BACK TO THe STORE FOR YHE SAME ITEM BEING WRONG . these kids whose parents probably pay for the gas in their cars act like " what's the big deal?" im sick of it! HEB SHOULD PAY IS FOR GAS . it's so frustrating . read more

I have been coming to this HEB and today I was excited because was made aware by the cashier and bagging lady that my flowers could be arranged together. I was told that I was a courtesy service. I proceeded to the flower section and was standing waiting for service and the lady was arranging flowers. I waited a few minutes and no service, I flagged down a HEB employee that pointed out the Lady that had been watching me stand and wait in service. When I approached her; I was meat with an eye roll followed by mumbled speak "do you need a vase or just wrapping?" Just wrapping - I was handed a second ticket to pay and I let her know I was told this was a free service. I was Told - you have to pay for me to do something for you! I reminded her i was instructed it was free but don't need that service if it cost me. I just walked away because getting treated as an inconvenience it disrespectful and unnecessary from customers service individuals. If you can service your customers- let me know. Disappointing to say the least. Best wishes and thank you - Direct reflection of the leadership. read more

So we decided to order our groceries through the curbside and when we arrived at home and unloaded everything we found that the meat is outdated and the apples with the avocados were all bad HEB needs to train their employees better when picking produce read more

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Complete incompetence. We were told they had a specific medication in stock (mind you they "confirmed" they had it, for our pet. After driving 40 + minutes, they couldn't find it.. some lady grumbled saying maybe we called another store because apparently they assume we are the idiots. I asked them if it was the Riley Fuzzle store and they confirmed it was. A girl finally admitted to taking the call and reading an Advantage box.. the medication we called on is called REVOLUTION!! How can you be in the back filling prescriptions and you can't read a freaking name!! Im sure they are mindlessly filling prescriptions wrong at this point without the inability to read but yet they supposedly have to go through schooling. Best option was to order it.. yeah no thanks my local Kroger was smart enough to give me that option right away. I will use them. Be warned about medications you are taking from here. read more

BBQ sides are way too salty & very disappointing. They work with Favor for free delivery but HEB doesn't stand behind their product & their customer service department gave me the runaround so I won't order there again read more

Great grocery store and Texas institution. Wide variety of groceries and I have used their pharmacy for flu and Covid shots. Great staff and the shot providers are always painless. They even have 5 course dinners every few months, though not as often after Covid. Highly recommended. read more

Cheese and frozen food section smell spoil. It's foul and smell disgusting. Had several HEB associates walk by and made the same comments regarding the rotten spoil smell. They didn't do anything. Not sure what's going on. But Quality Control staff needs to inspect the products. read more

Shopping itself was uneventful. They had what I needed for the most part. When it came time to check out, I want to a register that had a cashier standing in front waiting for a customer. He turned me away saying it was an express lane. I apologized because it was my fault for not realizing. I only saw a cashier with no line. Honestly, no big deal I don't expect rules to bent or broken for me. Moved on to cashier number 2, she greeted me and started ringing me up. Another customer comes up to her and asks a question. Instead of asking him to wait, she ignores me to help him and call the customer service desk on her register phone. If she was helping him first, why didn't she politely excuse herself to answer a question instead of helping the customer in front of her. As she is talking to him and customer service, she taps her screen instead of telling me my total. Extremely rude. as I was leaving, the original cashier was helping someone with -you guessed it- more than 15 items. What a slap in the face. Will never enter this store again read more

I generally I like this store it's typical of H-E-B , parking is never enough . I buy the fresh rolls weekly for my lunch and I've seen a marked decrease in size from ~ 6" to around 3" . I understand trying to keep costs but 50% sizing down is ridiculous. read more

H-E-B - This is the smaller fresh rolls - Grocery Near Me - Spring, Texas

Can't believe I'm leaving a review about an H-E-B. Highly recommend not coming to this location and making the extra trek to HEB on 2920 and gosling. This used to be one of the nicer stores in the area but it has become run down, unclean and ghetto. The employees are nothing but rude and offered no assistance while shopping. To take the cake the closed the side doors early at 7:30.. while being very busy. Totally unacceptable.. read more

HEB is hands-down the best grocery store chain in the USA. They are locally based, locally focused, and have always been a staple for my family. They have issues sometimes keeping shelves stocked on certain items but they are getting better on that front. And any time there is a calamity they are literally the "first" responder helping their community put the pieces back read more

So, I called the bakery and asked if they do the custom cakes. The lady said yes. I said the website shows 24-hour notice. I told her I needed it in the next 26 hours. She said they were booked and could not do it. So why state a notice in your advertising if you can't handle the order? A bakery should have enough staff to accommodate 24-hour orders. I even told her it was for a wedding shower and that the lady that was making the cake lost power due to the bad weather overnight, she said nothing. Not good customer service! Rayford Road and Grand Parkway, Spring Tx read more

This particular H‑E‑B location is not great. I've shopped here for around 5 yrs and consistently have noticed issues with their expiration dates - I don't particularly want to buy things that state they expire today or tomorrow. I've accidentally have bought expired items bc I didn't check - they have refunded no problem. The deli section is hit or miss depending on who's there - there have been times when they're fast and others where they will be having a full conversation while ignoring the multiple customers accumulating. Also have had issues like the picture before where the machine is clearly not clean before they cut my order. The expiration dates and the crappy produce is the main issues at this location. Also baggers should be a bit more careful - well it wasn't the bagger it was the cashier who was obviously frustrated with the poor bagger who was doing his job just fine. The cashier decided to start "helping" by dropping my groceries into the bags. Including the eggs which made a huge noise - who DROPS an egg carton into a bag from all the way on top?!? I double check my eggs before getting them so I know they were in perfect condition - I have one broken now - I get it it's just one - but it's still annoying considering how expensive everything thing for it to be the result of someone dropping eggs like that. The egg thing is kinda ranty but it just happened so I finally wrote the review I've been wanting to. Oh and the pharmacy SUCKS! There's been way too many times I go pick up a prescription after they tell me it's gonna be ready only to be told I need to wait an extra 10 minutes "bc they're still working on that" - mind you it's not a prescription they have to produce at the pharmacy it's tablets that come in prepackaged push out sheets. read more

Massive market. Unworldly massive to be quite honest. I was visiting friends and went to this market to pickup some barbecue supplies. They of course, had it all. Even a little stand out front that sold boiled and seasoned seafood. So after we picked up the necessary provisions, we got a pound of that shrimp. Amazing... read more

If you don't like H-E-B, something's wrong with you. My mom has been a fan for two decades, and it reminds me of the old Real Superstore back home in New Orleans. This particular H-E-B is always en pointe, albeit hella busy during most hours. So I'm here reviewing the curbside. Not all Millennials are tech-savvy (or tech-friendly), so it's taken me a long time to start using curbside in any capacity. Best Buy and The Home Depot caused me to reconsider, and I'm glad I did. Though the H-E-B app isn't quite self-explanatory, it didn't take long to get the hang of setting up a time to pick up my groceries, as well as a compiling my list (the inventory changing depending on the store you select). I got there at 5:00 P.M., the curbside on the east of the building facing Rayford. There looked to be about 20 parking spaces across two rows, with Fernanda, Jaime and at least three others working away; the curbside is a little blue depot where your grocery orders are waiting, and computers match the orders (kind of like when I worked at Kohl's). Fernanda was so gentle with my groceries--mostly boxes of rice sides--with one of the bags tied at the top, which was a nice touch. They knew I was there by me texting my parking space to the phone number posted on its sign. Bottom line, I don't think I'll see the inside of an H-E-B unless it's something I'm unable to purchase through the app. I think I'll be doing 90% of my groceries curbside from now on, despite the nominal fee on orders less than $35. Heck, I even used a coupon for the first time, thanks to the app! Either which way, I already love this H-E-B, and this curbside experience made it even better. Thank you. read more

A member of the pharmacy staff was rude. I went in to pick up my prescriptions and, in addition, get my prescription records to take with me to my surgeon's appointment. The pharmacy tech said you will have to sign a form. She sees my right arm is in a cast and sling. I told her my wrist was mangled along with a compound fracture, and I couldn't sign my name. She said I can not give it to you. She shrugged her shoulder and rolled her eyes at me. She said you have the HEB app, so you can go home and print it yourself! That is not what I call customer service. I am a regular at the pharmacy. read more

Nicest grocery store I've been to. Clean, organized, well stocked. Very nice employees. I have never been disappointed with produce and meat. This is definitely my go to location for grocery shopping. read more

Thank good ness that this store has finally opened! It has only been 10 days I guess but I was a little disappointed in that while it is WAY better than the HEB on Sawdust, it is NOT up to the standards of the HEB in Market Square - so I will likely continue to use the latter until they catch up. Somehow the selection is less, and I was less than impressed with the bakery for example. Perhaps just teething problems. I found the organic produce pricey to be honest - but I guess it is the same at Market Square One thing I did note is that drivers drive through the lot a little recklessly - they would be advised to mark pedestrian crossing lanes between the lot and the store as most supermarkets do these days. read more

H-E-B - Watch and weep California friends! August 7 2015 - Grocery Near Me - Spring, Texas

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I am at Spring HEB almost every day. I love the selections and the staff. D' Vante ( spelling?) , that works with the carts, is there every day too!!! He is always so kind and helpful!!! read more

This store has gone downhill for the past year. They run out of food. Stoners at the deli counter. Prices are through the roof. I can't believe they run out of food. The deli and store manager must go read more

Living away from Houston for a couple of years I was ecstatic so live so close to an HEB. It has become the grocery store I shop at the most often. They have everything I need. I am happy with the meat selection and produce. The sushi section is also a family favorite. We can get good sushi for dinner without eating out. read more

H-E-B - Bakery cakes - Grocery Near Me - Spring, Texas

This location is the worst H‑E‑B ever! I built a house in a nearby neighborhood because I was close to a H‑E‑B. I even had my mother send me things from H‑E‑B when I was deployed but they have lost a faithful customer. I am followed while walking through the beauty section. The pharmacy is an absolute nightmare. They don't notify you when your prescription is ready or received. They change pick up dates without calling you and explaining why. Their policies are biased and subjective. Their policies aren't even posted to ensure this bias is maintained. If you are black, this location is not for you. If you are a veteran, do not use this pharmacy, they are worst than the VA. read more

This store has become a total DISASTER lately. Additional shelves have been added recently to the aisles making it MORE crowded and hard to find items that you used to know their location. The meat section inventory has dwindled down to almost nothing. MAKE SURE you check that all items you bought were actually put into your cart as they now have some VERY inept cashiers. Today I had to drive back to retrieve a poultry order the cashier kid forgot to give me. They spend more time chatting with each other at the register than concentrating on what they are supposed to be doing. They LOST our frequent business. "My HEB", what a misleading statement. read more

HEB is the pinnacle of grocery stores. Walmart, Target and Kroger have nothing over them

Their pharmacy is awesome.. their workers were so helpful and real with my need for medication. They did it quick as promised. I used to goto Kroger near by.. but HEB PHARMACY BLOWS THEIR SERVICE! Thank you HEB! read more

We love this store but I just docked it 3 stars because the white flour we purchased there became infested with adult flour beetles in about a 3 month time period. We had a problem with this before and thought double bagging the flour with ziplock freezer bags instead of single bagging would prevent this problem. No such luck!!! I wish I had a video of the nasty thing crawling around. HEB warehouses must be infested with the things. I don't know if I will ever but flour here again, but if I do it will be quarantined in double freezer bags for a minimum of 6 months before use. If no beetles are crawling after that time period the flour is probably free of any eggs or larvae. If this happens again I am definitely making a complaint to the local store and corporate offices. read more

Purchased a bag of raw shrimp from this location and found two strands of hair in the bag. read more

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Applied for a position, they asked me why i wanted to work there and i said "for money" and the interview pretty much ended there. I'm tired of all of these corporations paying $15 an hour and making you role play someone you're not to get a job there. really cringe. also told the manager that i was going to work there 6 months max and she told me to lie to her boss that i'd stay there a year to get the job. heb is a joke read more

Full disclosure: I live right around the corner and frequent this store. It's not perfect, but nothing is. There has never been an issue that Mgmt didn't correct. HEB is a very well run organization. Good selection, and great meat, fruit and veggies. Love this place! read more

As I walked in, I was greeted by little carts for children with a little flag that says Customers in training. There were beautiful flowers as well. I purchased a lot of fruit, and the fruit was fresh and organic, you can tell that HEB are selling quality produce. Even though the sushi is fresh, it really is expensive. I like the fact that HEB has coupons hanging in front of the products, I like the fact that they give away coupons, it shows they really care about the customers. Store was very big, and clean and staff was very helpful and nice. It takes 30 minutes to drive to this location, but I will happily drive the distance, for good quality groceries and customer service. Also, whoever is making the cakes in the bakery, you are a artist. read more

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I will never go back to the pharmacy at this H-E-B. I am new to the area, I was supposed to get 27 pills per my doctor's prescription, they only gave me eight. They blamed my doctor, it wasn't her, they blamed insurance, it wasn't them. It was the pharmacist at this H‑E‑B. My husband went back to get the rest of my prescription they said the same thing. They are liars!!! My insurance paid for the 27 pills, they only gave me eight.This place is a horrible pharmacy! I don't know if they're just liars or thieves. But I will never go there again! Count the pills in your prescription if you go here. Finally got my pills at a different location. read more

Amazing customer service from Preston with curbside pickup. He was incredibly helpful when I ran into some issues on scheduling delivery on the website. He kept me updated while trying to get everything worked out and I was incredibly thankful for him today since I had just had surgery! I seriously wish everyone has people like this in positions where customer service is involved. read more

H-E-B is, by far, my favorite store. I shop at this location exclusively and do curbside pickups at this store weekly, receiving excellent service from the people who shop and load my groceries. So today I was very disappointed when I needed to make an exchange (bought the wrong product by accident) and a manager refused to exchange it. No exchange, no store credit-nothing but lack of flexibility and kept changing the reason for why she couldn't help me. read more

They are very friendly, clean and helpful absolutely love this H-E-B. I've never had a problem I've been to the one on sawdust and it's not the same. read more

Who doesn't love H-E-B? I'm glad my Local H-E-B is near and clean. They have the best and freshest fruits and vegetables here. The meat/ seafood department was helpful too. Was very patient with me when buying good amount of seafood for my party. I love buying meat here, my steak turned out great. You can tell you're buying good quality of meat. Overall, it's always been a great experience. read more

Why do we have to compete with their big racks in the middle of each isle? There had to be 40 of them in the way today. Can't you do this early in the morning or when your regular paying customers are not in your Way ? Really! read more

The Rayford location has a good selection of everything you're going to need. I have 2 dogs, and the HEB Heritage Ranch dog food is always in supply, so I like to go to this HEB. Unfortunately, I had to utilize their curb side last night. Take my advice. Just don't. I'm out over 15 dollars of groceries, and I am ill, and do not want anyone delivering the ones they missed. No refunds. No phone calls. Poor service. The HEB on 2920 is so much better. Wish they carried the dog food I need. read more