This company is simply outstanding. I have been through 5 HVAC companies and now have struck gold…read more They came today to completely replace my entire HVAC system...and guess what...they let me come to my own conclusion that I needed to do this rather than hard selling me. Prices were great and easy financing if you need it. The crew would not leave today until everything was 100% perfect. Former military and they showed it. Great company in a sea of not so great experiences with other HVAC companies. You cannot go wrong and tonight I sleep in splendor!!!

We had an emergency and beach plumbing was there in an instant…read more The quality of their work and value was excellent. Miguel was quick, efficient and very professional. Thank you!!

I called Beach Plumbing and was told they have a fee of $75 to come out and let me know what's…read morewrong with my hot water heater. The technician repeated the $75 amount, but after he left I see that the charge was almost double that amount because they added a diagnostic fee. Not a real high amount in either case, just don't like the deception. They also told me it would be almost $500 to replace the panel. I called another plumber who replaced the thermostats for a fraction of Beach Plumbing's estimate, and it's running perfectly. Be careful out there.

Look at the reviews. All over 4 years old! Do yourselves a favor and avoid this company. I'm tired…read moreof getting overcharged and hit with costs that are hidden, exaggerated, and not legitimate! The plumber replaced a gas line. He then sat in his truck for well over an hour claiming he had to wait for the gas company to come out to ensure there wasn't a leak. Dominion Gas indicated they wouldn't be able to turn the gas on until the following morning! It took the fellow no more than 1.5 hours to install an above ground level gas line. Yet, I was billed for 4 hours of work at $125.00 per hour!! Even if I agreed to pay for the 1 hour plus he sat in his truck the cost should still have been significantly less! I verified with the Dominian Gas Company that there was no need to remain until they came out since the gas was off and they and only they could turn the gas back on the following morning! This isn't about the money! Not at all! We are talking about the disgust myself and folks like me have to endure when hiring people to fix things only to receive a bill that is inflated and then lied to when it is questioned. I'm hoping this only happened to me and others weren't subjected to this type of nonsense. I'm so angry about this that I've done my homework, and should appear in small claims court to argue my case. As I said, the actual parts and labor associated with this gas line repair appear to be legitimate and this $564.00 ($500.00 at $125.00 per hour for a seriously inflated service charge of 4 hours will be paid without delay. I don't have the time nor the energy to argue what I believe is absolute thievery of a consumer. Some will think this is a bit "petty". Maybe so; however, it's simply a matter of principle. Be certain you're paying for a service received that is fair, honest and legitimate.

Great customer service! Called on a Sunday and they walked me thru some ideas. Hoping to have them…read morereplace hot water heater the next day and will update my review!

I have had multiple issues at my townhome and have always found James Plumbing to be dependable,…read moreconscientious, and thorough. And always at a fair price.

The pricing is very high. They sent out 2 people for a one-person job, charging me double. Even…read moreafter I sent a picture ahead of time, they charged me for the time it took two people to travel to the shop and back to pick up the supplies. The front office and plumbers were very friendly, and when I mentioned the extra cost, they knocked $50 off the bill. This is unfortunate because I have used them for multiple jobs in the past, all of which have been good.

Just had my hot water heater replaced. Marco and Kevin were amazing. Right on time, very…read moreknowledgeable, extremely professional and they did a thorough, great job. I couldn't be happier! Well done, guys!

Received a text message from Emily to call and schedule maintenance visit we had already paid for…read more When calling they could not locate the credit Emily was referring to. Donna in the office was less than helpful basically saying they did not call or text. I think they may need more organizational skills in the front t office. Be cautious when dealing with them.

I was more than well pleased with the two gentelman Josh and Xavior . as a…read more older widow i liked that they took the time to explain everything to I thanked now i also thank you

Came out for late night weekend call. Reported themostat was bad and condensation pan not…read moredraining. Tech quoted me $2,300 to replace Thermostat with smart Thermost and clear drain. or $1,174 to put regular Thermostat and clear drian. I opted for $1,174. I later found out my old thermostat was good and re instaled it my self and been working fine ever since. I called Vines Office and they were basicly unresponsvie to my conern. Been using Vines for 20 years and last two times they were way over priced. They got me twice, the last time.

I came home from work last night and my A/C was not working, the thermostat display was blank. I…read morecheck the breaker, air handler and everything else I could think of. I called Dean Customer air and spoke with the answering service who had the tech on call respond to me in less than 5 minutes. He gave me direction over the phone to check the drain outside and use my shop vac to suck out the water that had backed up in the tube causing the air handler sensor to shut the system down as designed. I called him back to thank him and asked how much I owed him for the call. He said no charge. Thank you so much Dean Custom Air for employing such knowledgeable technicians and being there when I needed you at 8 o'clock at night!

So first off spent 4,000 to completely replace our hvac, during the install they managed to fall…read morethrough our garage ceiling from the attic. Ok I told them no prob just fix it. Instead of hiring a professional they did a crappy job them selves and left the job half finished. Then then we realized they didn't check the drainage of the new hvac and it isn't working properly. I called and they told me it would be at least another 1000 to fix! Don't ever use this company, we have been having to pump our ac with a shop vac for two years because they are low life scam artist. Go with anyone and I mean ANYONE else!

They replaced my hot water heater. They called when they were on the way. They arrived within about…read more2 hours of me calling. The men were great and gave us good information.

Extremely disappointing- and frankly, a scam. I signed up for a year of maintenance which was to…read moreinclude replacing in-home air filters. I was shown pictures of the inspection and have a good grasp of home repairs, so I asked to be shown the suggested issues and the person from Four Star suddenly said oh, no big deal. Just so you know. Then when I asked about if he was going to replace the filters, he said he didn't have any and he only changes his when he remembers. And they "looked clean anyway." I'm attaching pictures to prove what a scam this company, or at least its employees, are. I then had to buy filters myself and replace them, giving less than zero value to their maintenance plan. I will be choosing a competitor from now on. I wouldn't let them change a light bulb.