I had a problem with the machine and it took $39 dollars of mine. So I emailed the company. They…read morereplied right away and are still contacting me, because I have had time to respond. I work 2 jobs. I prefer water stored in glass and trusted this company. I won't buy anything else now.

During the COVID-19 virus Boston Clear is offering FREE water!!…read moreWe all know the shortages of bottled water and it's only going to get harder to find! This water is full of natural and healing minerals and electrolytes which is what is recommended especially during this crisis! Thank you BOSTON CLEAR !!! Another blessing of kindness and generosity during this time.

Professional and knowledgeable. Would call them every time. They also do Title V Inspections.read more

Jon is awesome! I called Preventative about a septic question and within 15 minutes Jon was in my…read moreyard walking me through each step to help me understand what was going on. A quick fix and he was on his way. This is why I support local businesses whenever possible! Thank you.

Good work but costs a small fortune. We had no water and…read moreknew our well pump had died as it was well over 20 years old. They came out same day and began work. Checked systems out etc....got the old pump out and the giuy says yeah its gonna be $4,400. Yikes! That included the new pump and also a new pressure tank. THey are good guys and workers but the cost was high I thought for the parts and 2.5 hours of labor.

Had our yearly water check which came out fine. Had to call them back to our home days later & had…read morewater sample again checked. It came back super low in a drop of our PH level. Tried calling their office to get a new sample & recheck while discussing what can be done to fix issue. The man I spoke with was demeaning & rude. (Jerry). He told me I was rude and stop interrupting him which I was t & was trying to have a discussion!! He needs a course in not arguing with a customer & insult you at the same time ! Wow! Never again!

Professional, knowledgeable, efficient, timely service. I don't know much about well water system…read moreuntil we moved to this big house in Acton. Very fortunately Tom from Reliable Well helped us whenever we have questions. HIGHLY RECOMMEND

I used Reliable a few years ago to replace my Jet pump with very good results. This year I was…read morehaving trouble with my well not continuing to hold it's prime. I called reliable for assistance and Tom responded within hours. He arranged for his technician to be on site the next day. The problem was fixed. His staff are the best you'll find at diagnosing and fixing any trouble you have with wells and pumping systems. They are quick to respond and very reasonable when quoting the effort. I will definitely continue to use Reliable. Thanks guys. Bill Smith

Junior was at my apartment today. And you should give him a raise. Professional, thorough,…read moredetermined. Would not give up to a stubborn bolt or impossible to reach places. He is truly an asset to your company. He did not give up until he found the source of the clog. I will recommend your company. Him specifically to anyone who has a drain issue. Keep up the good work Junior.

Horrible service by horrible technicians. Called them over for annual septic tank inspection we had…read moreMark come over. He told us that we needed to call a plumber to get "access". We called the the plumber and tried to explain but he could not understand. We asked Mark to explain the situation and he said he needed to leave and did not have time to talk to plumber. All we wanted was him to explain the situation to plumber so that we can fix it but he just drove away. Extremely disappointed. Will recommend every one to stay away.

I highly recommend this septic system company. Last November I had sewage seeping out the cover of…read morethe system and thought I was looking at a disaster.. and for a system that had just passed title V about three months earlier! They came out that day and found that the only issue was a clogged filter which they took care of right away. They could have easily duped me into thinking that I needed my septic system pumped and make much more money off of me, but they were totally honest and wonderful. I contacted them today for their annual filter cleaning program and the call had reminded me that I had intended to put up this very appreciative evaluation.

How about zero stars? Dishonest, rude and unprofessional…read more Came out last year and pumped our tank. Within several months, sewerage is backing into the house. This has never happened in 20 years. They came out again and said the filter is clogged. Charge another $290 plus another $125 service fee. I never agreed to pay these fees and they never disclosed that they would charge again. When I tried to have a conversation with them, they said it's normal to have a system serviced every few months, that I must be clogging the toilet, and that they would come back and dump raw sewerage on my lawn! Great folks!

Contacted Drains by James after my handheld drill-powered snake got stuck in a tub drain. We…read morescheduled an appointment for the next morning. The tech, Roger, was EXCELLENT. He was right on time and very personable. It was clear that he was very experienced and he was able to retrieve the snake in short order, avoiding access through the kitchen drywall ceiling below. If you have an issue with a drain I would highly recommend that you contact Drains by James.

Great experience with Drains by James for a frozen sewer line. The front office was helpful in…read moregetting an emergency repair setup for me. While the fix could not be completed on the emergency call as more specialized equipment was needed, they promptly returned to complete the job. "Say" and the rest of the crew were polite, professional and got the job done. Highly recommended.

The worst, ruined my irrigation system and had the nerve to say I did not tell them. Did they fix…read morewhat they broke nope. Beware

We called Young Bros Well & Pump Co after noticing our old water tank was leaking. Bill sent…read moresomeone out the next morning to look into the situation. The tank was old and leaking. Bill gave us a fair price, and his technician came out to install the new tank the next morning. Overall great response time, fair price, and quality work!