I can't really comment on how well the American Artesian Well Co does their job of drilling…read morewells...but as far as being great human beings, at least one of them has got it right :) We were busy shoveling out after last week's snowstorm, when one of their guys drove by with a plow on the front of his truck. Without a word, he dropped his plow, and plowed away all of the snow blocking the end of our driveway and front walkway. What would have taken us about at least an hour took him one minute. I was so taken aback by the sheer awesomeness of this action, that I completely neglected to get his name. I did, however, get to thank him in person, and now I want to thank him again for everyone to see. So, thank you, mystery well-driller man. People like you reaffirm my belief that the little things mean so much :)

I used Reliable a few years ago to replace my Jet pump with very good results. This year I was…read morehaving trouble with my well not continuing to hold it's prime. I called reliable for assistance and Tom responded within hours. He arranged for his technician to be on site the next day. The problem was fixed. His staff are the best you'll find at diagnosing and fixing any trouble you have with wells and pumping systems. They are quick to respond and very reasonable when quoting the effort. I will definitely continue to use Reliable. Thanks guys. Bill Smith

Professional, knowledgeable, efficient, timely service. I don't know much about well water system…read moreuntil we moved to this big house in Acton. Very fortunately Tom from Reliable Well helped us whenever we have questions. HIGHLY RECOMMEND

Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

Twice now these guys saved us. First time was 7 years ago. The other well company said we needed…read moreto dig another well. These guys said let it recover. They were right! Today they saved us again. Different problem but same response. My emergency is their emergency. They will be our only well company from now on.

From the owner: Ogden Wells is a full service drilling company able to meet your every day water needs. Ogden Wells…read morewas founded in 1980 by T.J. Ogden as an installer of small diameter shallow wells for residential use. Since that time we have grown into a company that can provide groundwater solutions from the individual homeowner to complete municipal water systems. We have earned a reputation among our clients and professional colleagues for our innovative approach to design, installation and solutions to complex problems. Our company has been built and continues to grow on repeat business, client referrals and customer commitment in both the private and public sectors. Ogden Wells offers a complete range of drilling services for design, installation and maintenance of residential, commercial and municipal water wells.

Misleading and very expensive. Had to wait four hours for the technician(salesman) to show. He…read morearrived in an unmarked pickup truck. The estimate was high and not well presented(no details). I declined the high estimate and he charged me $265 for it. I called a professional plumber that I have used in the past that said he could do the job for half of what this county pump salesman quoted. This company is not accredited. They are deceitful and sneaky. Don't buy their hype and fake reviews on their own site. Very disappointed and will never recommend or hire them to anyone.

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

Good service. Came when they said they would but gouged me on price. For a pump that costs $479 in…read moreHome Depot, they charged me $2109 - telling me that I was getting a bargain. Be aware of their deceptive pricing policy.

From the owner: Bay State Pump Co. has served the Massachusetts for years. Throughout our history, our main goal…read morehas remained the same: to deliver quality, value and, most of all, service.

Hired them to move my shed.They did it very professionally, no damage to yard. Highly recommended…read more They stayed until well past dark moving my shed for me.

Amazing work! Very professional! Excellent work! These are the guys your looking for!…read more If you need your shed moved these guys are your go to!

Whether you need a building gone, a highway widened, a basement jack hammered or a mountain gone;…read morethis is the company! Highly recommended for any job big or small. The head blaster is very professional, knowledgeable and usually finishes a job ahead of schedule! Use them for your next blast or non blast job!

From the owner: Our services cover all aspects of the drilling & blasting industry in Massachusetts and surrounding…read morestates. In business since 1991, our services include quarry, site work, residential, tunnel, marine, roadways, trench and structural demolition. With a well seasoned, experienced staff we use the latest in technology & equipment to get the job done on time !

We ran into some issues after our annual maintenance and Christopher responded to our…read moreafter-office-hours call right away. He was able to troubleshoot over the phone and walk us through a quick resolution of the issue. I spoke with Christopher a couple of times with follow-up questions and he immediately answered the phone and was incredibly helpful. Talk about great customer service and quick responses, we were so lucky he was the technician on-call. We are exceptionally grateful for his help on a Saturday afternoon. Many many thanks from a long-time customer.

Shout out to Eric for the detail and care he took with doing my first service of my water…read morefiltration system! It's obvious that he loves his work and the company! So nice to deal with this company! if you are considering a water filtration system and want to change your service provider .. this is the company! One very satisfied customer!