Do not get your nose pierced here. They don't care about the customers well-being. They just want…read moremoney if your nose ring comes out which it will because there's no back on it. They charge you a full fee to put it back in or to repierce it. They are also selling the bottles of cleaner for your nose piercing for $25 when it's a $10 bottle of cleaner.

There are always aspects of gentrification that make me scratch my head. A tween accessory store…read moreplucked from the middle of white suburbia was the last thing I thought I'd see smack dab in the middle of Washington Heights. But hey, earrings are earrings. That being said, I needed a pair of cheap earrings to wear to an event, and QUICK. If I was fifteen years younger, I'd be in Heaven. Jewelry and accessories as far as the eye can see, pop music blasting...I really felt that I was in a mall for some brief, fleeting moments. In some ways, Claire's has not changed since my youth at all. Instead of them touting items with N'Sync or blink-182 and copious amounts of body glitter roll-on sticks in coconut scents, everything is about One Direction. Kayne West-shutter shade glasses have "YOLO" printed on front of them. And everything just screams, "DEAR GOD! I'M THIRTEEN! PAY ATTENTION TO MEEEEEE! HARRY STYLES IS SUCH A CTUIE!!!!" Well, the layout is clean and uncluttered. The one woman working the store greeted me with a monotone, "Hello, and welcome to Claire's, ma'am," as she stared out at 181st Street. I bypassed the mess of tweenness and I was able to get earrings with no hassle at all, which was nice. They may be of the quality you'd expect from Claire's...i.e., not so great, but in a pinch, when you need a pair of cheap gold hoops, you're covered. I'm sure this new location will do quite well. On the whole, it certainly is of no real appeal to my 28 year old self other than when I'm having an accessory emergency.

fake shoes at a crazy expensive price. The employees are super unprofessional and have a terrible…read moreattitude. Never coming back...

From the owner: Quality and good pricesGood service to my customersread more

I was surprised to feel the quality in this jacket! The size and colors are just what I expected…read morethem to be. My 14 years in hip-hop leather LOVES it and refuses to wear any other coat now. my dad and I explained to da world that it looks like a letterman jacket...do schools even have those anymore? Since my high school colors are pretty much identical to this, i was super thrilled.

From the owner: If you're looking for the freshest gear in New York, you’ve gotta check us out. We carry all the…read moreheat—Canada Goose, Avirex, Pelle Pelle, Mackage, and that’s just the start. Whether you need a solid backpack for school or a clean Nike Tech jacket to keep warm, we’ve got something for everyone. We’re also stocked with PSD, hats, and more to top off your look. Plus, we’ve got new drops coming in all the time, so there’s always something fresh to cop. Come through and see what’s good!

Great place to consign luxury items! The owner works with you and is very helpful. Also…read moreShe has cute items for purchase, check them out!

Love love this luxury boutique! the owner, Jhin is adorable and very professional…read more A must GO place to shop. No need to go to the city, this quaint upscale haven is perfect. high quality, beautiful jewelry, clothing for men/women, shoes- and tons of gorgeous bags!! all authentic. Stop by- check it out- thee place to do your holiday shopping! And share this with your friends and family.

An overwhelming and beautiful collection of fabrics and accessories. Authentic. Unpretentious.read more

I came here the Friday evening of Black Panther opening weekend with the rest of Wakanda seeking…read morecrowns for our heads and garments to wear. There are SO many options and my anxiety was real! I mulled over Ankara choices, waist beads, and other trinkets for a good hour before I finally reached my 'I gots ta go' point and gathered my bag of 70 plus dollars worth of goods. I had no intention of spending that much, but when Wakanda calls, you answer. The associates were helpful, pointing me to Ankara pieces that would match a traditional dress I'd be wearing later that month. They were also beyond beaming at the surplus of business the movie brought. Overall, busy, a bit anxiety-inducing given the timing, but worth the trip as I got all I needed and then some.

Worst possible shoe store ever. I just got out of a full-on verbal argument with their three…read moreemployees (one of whom was the store manager) and none of them made a pretense of having any type of customer service whatsoever. I was suckered into buying a pair of Nine West shoes less than a week ago for New Year's. The shoe on display clearly had a '$129 only' red sticker which my sales clerk took out before going into the room to get the shoe box. I was in a hurry and didn't have time to scrutinize the receipt after she said she has already applied the discount. I also later found out that the exact same pair is on sale for $104 on ninewest.com. Fast forward to today when I tried to get a $20 refund. The first employee I talked to came on really strong in her "But you used these shoes" surly remark that was meant to intimidate me. I wasn't and got to the point where the only way to deal with them was to yell to be heard out. They refused to listen and just insisted I was making the discount up. I like supporting smaller businesses but these people are the worst. Never buy anything from them, they don't deserve your money and claim to have a 30-day warranty on their shoes but attack you when you try to sort something out with them.

the best shoe store ever. the employees were super helpful and extremely polite. the store carries…read moreall the major brands. i found everything I was looking for.

I had my ears pierced yesterday . The women were amazing. I was scared but the women encouraged me…read moreand were so kind. I recommend anyone to go there.

Jay made my experience so easy! She was kind and patient with everyone in the store and helped me…read moreuse reward and my account so easily! Thank you, Jay!

Horrible customer service. To the point we're I feel discriminated by the owners. If you do not…read morepurchase anything from them, they will archive your phone number on WhatsApp, so if you have future questions on the price of an item, they don't reply to you. Since they don't have prices on their clothes, I have no other choice but to ask ask for the prices thru WhatsApp, like they said to do. And since I've never have purchase anything from them, they have me on archived thru WhatsApp were they don't receive anymore of my messages and therefore they don't reply. Terrible, Horrible and discrimination against customers that haven't had the chance to purchase any of their overpriced clothes. The the lady owner sent me a picture of this review that I posted on Google and instead of being apologetic, she was very nasty and rude. Also insulting me by saying that I can't afford her prices. She's a nasty person and I will post a picture of her text right here.

I came uptown to check out this store as a friend of mine mentioned it may have some decent, unique…read morereception dress options for my wedding. I already have a reception dress but wanted to pick up a back up since I don't love my dresses fit now that I've lost a bit of weight. I let the owner know that my wedding dress was the same brand as my prior reception dress and that I bought it while I was travelling abroad- which fortunately had brought down the price significantly. After mentioning this to the owner she asked me the price of my reception dress which I thought was odd... She then proceeded to spend the next 10 minutes berating me, my reception dress as well as my taste in clothing. She implied that I was lying, called my reception dress cheap and suggested that at that price point it must be used (which is completely untrue). I have never felt so attacked during a retail experience. I try to avoid conflict- so I assumed that this was just a simple misunderstanding and that she might think that I was seeking a discount- so I explained to her I was happy to pay the sticker price on her dresses if I liked one. However, she kept going... She finally paused for a breath after about another 5 minutes and I asked if she could focus on helping me find a new reception dress rather than attacking a reception dress that she had never seen. She then got very confrontational and explained that she was trying to "teach me a lesson" on how to shop and told me if I didn't want to hear her out I could go elsewhere- which I gladly did. I have never never felt so offended. I literally went out of my way and took the 1 train about an hour north of where I live in midtown to check this place out. Her prices are much lower than the shops in my area since she's all the way uptown (almost in the Bronx) and significantly below my budget - but I guess the saying is true... you get what you pay for. I'm not sure if she was having a bad day or she this is just how she is- however I would avoid this store at all costs.

I've been going here for about a year and a half for vapes. The dude behind the counter is super…read moreawesome, and they have EVERYTHING you could ever want to vape or smoke. Plus, I've never been sold a busted vape. Perfect track record for 1.5 years.

Friendly chill staff. I bought a vape that was DOA and on the spot w/o blinking an eye my guy…read moreexchanged it. Honest about their products and accessories, setting real expectations and good recommendations.

They have a lot stuff there it's ok Never had an issue the…read moretimes I whent Until one day it was 3 minutes before closing and the guy that came to the door told the other guy no no and was making faces and telling the guy not to let me in to come another day just rude I was there few days before and bought a lot stuff I haven't been back since

Okay prices and lots to choose from however poor representation of the area it serves! The heights…read moreis predominantly brown and black however very little items reflect this. All Christmas items are Caucasian there is not one black Angel or figurine to be found. For every black/brown doll there is 10 white dolls. Stockings are not for darker tones even breast pasties are pink!!! They need to do better this is The heights and it should be reflected!