We come here after dog training because they offer outside sitting. The service has been good all the other times we have visited before, even without our dog. Last night was the first time we have had a bad experience. Our food took a long time to make, we had to go ask if it was ready this time. The food was good and the same quality as all the other times we have gotten in the past. Then when we were done eating we went to throw our trash away and put up our tray and all the doors were locked at 9pm, an hour early from their posted closing hours. We were ignored so we just left our trash and tray outside. Never have had this bad service before! read more

The food at this particular location is consistently bad. Today we got two very charred Char Burgers and the buns were burnt and the burger was dry and overcooked. The service is friendly, but the quality of food is typically sub par. read more

They have redecorated, but the food has gone downhill at least today. Cold chicken sandwich, stale bread, cold overdone fries. We've been eating here since it opened. I hope it's just one day! read more

If you want amazing customer service and the best shake - COME SEE HAYLIE (that's not spelt like Hailey) Thanks gurrrrlll read more

Habit Burger & Grill - Cookies & Cream Shake - Burgers Near Me - Lancaster, California

A little pricey but you get what you pay for and that is quality surprisingly. Everything is fresh never cold or soggy and their cookies and cream milkshake is to die for. read more

We frequent this habit pretty often, my grandfather loves it. We ordered Togo. They were cleaning up the restaurant when we got there around 8 pm, and had us order on the kiosk. We also had to ask them to let us order at the register since the kiosk didn't have all the milkshake orders on the kiosk. Tonight I ordered the teriyaki char, they charged a dollar extra to get with cheese, yet it was missing the grilled pineapple. My burger wasn't wrapped properly and the teriyaki sauce ended up all over the bag. They also are charging $.60 for extra cups of ranch and with the over $50 we spent they only gave us too little cups that were "included" even though we got multiple meals. I will say I enjoyed the peppers still being available and the restaurant being clean. read more

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KRISTIE was extremely helpful tonight, I had never visited The Habit so she helped me decide what to get and was very knowledgeable! She was fast and efficient at the drive thru, thank you so much! read more

Really like the sandwiches but they seem to have gotten smaller while the price has increased? AND I was offended by the cashier asking for a 15% or 20% or 25% tip?? Are you kidding me, a 20% tip for walking up to the cashier walking up when the buzzer goes off and walking up to clear my table. Oh and I had to wipe my table off even before I sat down to wait for my food. How about if you tip me the 20%. I deserve it more than any of your employees! And then they have the air conditioner on so low that it was uncomfortably cold. Wasting money and then asking for more. Ridiculous read more

Don't come on your break or if you're limited on time! I've tried to come here a couple times on my break and they always take more than 30 minutes from the drive-through it's insane. I've been late clocking back in several times. Food is good though read more

It turned out that I missed the bottom of the receipt. The manager kept the original and gave me a duplicate receipt and when I looked at the bottom of the receipt it did subtract $8.99 plus cheese. For my free Burger and I did add a drink and fries and I did order a patty melt combo for my wife. I guess I should have looked closer at the bottom of the receipt. My apologies. And in the future I will look closer at the receipt from top to bottom. read more

This place has become a rip off. The window girl said they only give you one ranch per order now! 2 combos 40$ and 1 ranch? Ridiculous better to go wait in line at in n out fot 40 min then get ripped off here read more

Food was great , customer service wasn't good . No hello, no have nice day . I asked for things she slammed it on the table . I believe she is the manager. read more

Never ever go through the drive through here. We spent over a half hour waiting to even get up to the window, we were the third car.

The fries were burnt and the steak sandwich was not steak. I am not sure what it was. Manager stated Cook was soaking meat in Garlic. More like they were trying to get rid of a body read more

Great location food is bomb great customer service i recommend this place they make bomb shakes aswell!

This place and location are my absolute favorite! The staff are friendly, the food is AMAZING and we ALWAYS have a great time here! My kids and I come here often to wind down from our busy days and we always receive top tier service! Wouldn't go to any other location out here! read more

Food and service is always amazing! My family and I always come here and its always a great experience. The employees are always very welcoming and super nice. read more

I am so disappointed. We ordered salads with adjustments and paid for the adjustments and they were not fulfilled. There is no way to reach them and we live 30 minutes away from the nearest location. I knew i should have verified the adjustments. But i just verified that all items were received. I ordered a Santa Barbara Cobb with no cheese and no avacado as i cannot eat them. Additionally i wanted Italian dressed with fried chicken vs. grilled chicken. And i got everything on it, grilled chicken and ranch. I also paid for more Caesar dressing for my husbands salad with no adjustments and got an extra ranch instead. And we cannot reach anyone on the phone. I should have known something would be wrong as the woman taking the order was far less than friendly. read more

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Got a craving for a burger today but when i went through my local Habit's dt i saw they had chicken nuggets. I really wanted to try them since i love nuggets. I know food is cooked fresh but it did take awhile in Dt. It took 30 mins in Dt to place my order & get my food. I loved the breading flavor of the nuggets but unfortunately i wasn't completely satisfied since half of them were overly fried and barely had any meat. read more

Habit Burger & Grill - Chicken nugget - Burgers Near Me - Lancaster, California

As a family, dinner time is something we look forward to. And eating out is no exception. We chose to go to The Habit for their tasty food and for the ambiance. The restaurant offered a great dining experience!! From, Ms. Tatiana being very friendly and welcoming; to being a people's person and giving us some food recommendations. The mango miso salad with the pickled onions; top notch. Thank you, Tatiana. The cleanliness of the restaurant was seriously outstanding. After we sat down, there was a rush of customers; and everyone was greeted and handled with the most pleasant hospitality. All their condiments were stocked and did I mention the cleanliness?? .... Great food, outstanding workers... all the vibes were there. We'll be returning again and again. Thank you again Tatiana and to your night shift; well done. read more

talk about good burgers this place probably has one of my favorite burgers ever. When I was vegan for lent, they had a delicious vegan burger that I could eat every day. Highly recommend. The workers were very quick and the inside look like every other habit. read more

It was very pleasant with the help of the hostess, Haley. Food was spectacular. The atmosphere was quite delightful. It is a must try!!! read more

Haylie was super sweet and the service was amazing. :) My go to Habit in the valley!

They advertise romain lettuce but it's usually iceberg. I frequently get salads and add avacado. Now a second time the staff has added rotting avacado. Not brown because of air exposure. Legitimately black and slimy. The fact the staff is willing to put visible rotting food on a salad has me wondering what they do that customers can't see. The customer service line never calls back and getting a refund in the store is pretty impossible. They don't habe a way to refund online orders. Online customer service doesn't call back. To the staff...if you wouldn't eat it like that, stop serving it to customers. It's disgusting and they still make the customers pay for the bowl of gross. read more

Alexa and team are so amazing, I love the food!! Excellent customer service from everyone

First of all, Haylie was one of thee most customer friendly associates that I have found in this valley. The food was perfect! Yes I said it! I am pretty hard on restaurants because my expectation is that the food will match the sign, the posters, etc... They beat that expectation. The place was clean and organized! Kudos to the manager!! Seriously read more

I made a complaint here and I was offered a complementary charticket to come back and they never sent it to me. Seems like they were just trying to get me to take down my comment and butter me up for something that never happened. I still stand true this location sucks! Go to In-N-Out instead way cheaper when you get more read more

Habit Burger & Grill - Fries - Burgers Near Me - Lancaster, California

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Near closing at Drive thru window. My card for purchase wasn't given back to me right away once it went thru. The cashier walked away. I knocked on the window, to try and get my card back, I asked for the g/ manager, Alexis Fausto to tell her about situation, she came to window w/ a attitude becuz I complained about this. Very unprofessional, ignoring my concern about my card. She was not helpful at all. I told her my card should have been given back to me as soon as transaction was complete. She Didn't even want to give me her name. Shortly after this incident my card was hacked & compromised. Had to get the bank involved. read more

Habit Burger & Grill - Burgers Near Me - Lancaster, California

Haylie was an exceptional hostess and cashier. She helped us with making our night out a great success! Thank you Haylie!

Some moron that works here decided to give me a burger with just a patty with half a bottle of mayo. Whoever did this shit, no wonder you work here, because you wouldn't be able to work anywhere else if you can't follow simple instructions on a printed receipt. This is far from what I ordered. The people that work here shouldn't be in charge of anything more complex than a broom, GTFO of the AV. Charging that high of a price for these LITTLE ass mcdonald - esque burgers and can't even get the order right. Like, look at the damn picture! Did you even TRY to make it how I requested it? Are you a blind FK? if that's the case, how did you ever get employed here? Learning disability? I'm genuinely curious about how you can mess up such a simple order. read more

Habit Burger & Grill - This isn't what I ordered. Some moron that work there game me just a beef patty and half a bottle of mayo. - Burgers Near Me - Lancaster, California

I love the food and customer service here. What a great place and is my number one burger fast food place in CA. Yes that's over the other small burger place. Their menu is very good with burgers, chicken, salmon and so many sides. I love coming here and will be here all the time. Thanks for the great food and service read more

Never had a bad experience yet. Food is always hot when I get it. I must admit I dont eat beef so their impossible and chicken are very good. Shakes are nice and thick the way theyre supposed to be! read more

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wrong order! went all the way home ordered a burger opened the bag and it was green beans!! drove all the way back and no apology at all.