Well, all the media hoopla got me in the store. Mind you I'm from NYC, so I'm looking for a place to get a good Hero Sub that is tasty. This is my second time here from when they opened. We got Philly Cheesesteaks the first time and they were mid. Well, today: #13 Italian Original Giant 1. The young lady cutting the meat applied it very skimpy. The meat was paper thin and she only put 6 piece shavings on a footlong. 2. The Bread was underwhelming. Very thick, eat bite seemed like I was eating a Bread Sandwich. 3. Extremely Skimpy on toppings. You have to ask for a little more of what they are holding back on. __________________________________ #7 Turkey Roast Beef abs Bacon 1. What a disappointment. The people making the sandwiches need to be trained. They put considerably less meat on this sandwich than the other one. 6 slices of Turkey, 5 Slices of Roast Beed and 4 pieces of bacon was sad to see. Yes, I was counting. 2. Skimpy on the toppings. _________________________^^^^ A. They Slice the meat way too thin B. Get someone else to cut the meat. The young lady looked too tired and was struggling. C. They should weigh the meat D. They Bread rolls need to be more Baguette like. E. If you are trying to make a sandwich that represents Jersey this ain't it. Advice: Work on the customer service. Pretend to be happy. Everyone in there seemed like they just got finished arguing. You guys are not robots it won't hurt to be friendly. If you want people to tip you, you should smile and greet them. Even if the food is bad, if the customer service is good then you will get maybe a $5 or more tip. The ambiance is just cold... I always believe the workers set the tone of the establishment. For the reader- Ask to pay for double meat. I wish I had. But I didn't know it was paper thin read more

See all

Let me start off with the customer service aspect of my situation. I ask for bell peppers then I get the eye roll and no response. My daughter even caught the vibe and said " these people are mean here". This isn't the first time I've had this vibe at jersey mikes. It downs feel welcoming. Like if you hate your job just quit!! I hope management steps in and has some retraining for all the employees. I hate to say it but even subway has better customer service!! read more

I have been to many Jersey Mike's locations, this one is the best! The food is always great. The service is excellent, all the employees are very friendly and efficient. The restaurant is always clean and well maintained. The rewards program is one of the best! Order a #56 and add mustard. read more

Nice & clean restaurant, food tasted great. Amora (I hope I'm spelling her name correctly!) was the sweetest! She was very welcoming & accommodating, definitely a person you want representing your business! Good customer service isn't what it used to be, Amora went above & beyond. read more

My favorite jersey Mike's location place is always clean even when they're super busy they're super punctual. Today was amazing. The sandwiches always reflect their professionalism and care Carlos, Stephanie, and Desiree the dream team the dream location I could eat here every day. read more

Order on the phone every once in a while the system works well every once in a while, there's a hiccup, but overall the food's OK

I have had nothing but great service here. People are very friendly and polite. Clean restrooms. Food is always good. I highly recommend.

Sandwiches are kind of dry... And overpriced. And the salads is a little sprinkle of shredded iceberg, but hardly anything you would call a salad... They basically take the iceberg they would've had in the sandwich, and threw it in a bowl, and then the rest of the ingredients from the sandwich in it. read more

Absolutely horrible service, especially from the young woman with short black hair and tattoos. Very rude.... Food is okay, seems messy and not very sanitary. Management should definitely take action... yelling and being rude to elderly customers isn't right ! read more

Palmdale jersey mikes great place always friendly greater with a smile by Alexa she was so nice and helpful

Best customer service and sandwiches. Staff & Managers are very professional. When you walk into the store always yelling out "Welcome to Jersey Mike's". Sandwiches are always served FRESH and taste great and made to perfection. Best SUB shop in the Antelope Valley. Eat Healthy. They know how to pack a sandwich! read more

Jersey Mike's Subs - Sandwiches Near Me - Palmdale, California

See all

I like this better than subway I like it I like a lot yummy yummy yummy i tried the number 13

Amazing service! I had ordered a sub online for pickup at 3pm but I thought I had ordered it from the store off of Rancho Vista, I had a movie to catch and wasn't going to make it to this location to pick up my sub so I had no choice but to go after watching my movie. I explained this to the employee and i didn't ask for this but they made me a fresh sub and even remade my cookies! They didn't want me to eat a soggy sub, I'm so appreciative of this act of kindness!! read more

Can you please cut my sandwich ?... also my sandwich smells like chocolate. Side that smells like chocolate is soggy like it was dropped in the sink. Great service read more

Jersey Mike's Subs - Only top part is cut - Sandwiches Near Me - Palmdale, California

Sandwiches touching dirty receipts, worker cross contaminating lots of ingredients, completing an online order of 10 sandwiches on the front counter while there's a line of 15 out the door. read more

Best subs everrrrrr. My husband and I get the Philly cheese steak on the somethin Parmesan bread! Amazing everytime.

the workers were plesant,the store was appealing, and the sandwhich was fantasic. my favorite place to go..if you want and have a taste for a great sandwhich, u need to go to jersey mikes. east palmdale... read more

Thank you for coming to the east side of Palmdale. For those of us who live in Littlerock and Pearblossom this location is much easier for us to get to. The sandwiches are fresh and delicious and staff have been very friendly. This is our fourth visit and we look forward to more. read more

As we were ordering Sarah (one of the employees) was very rude and gave attitude to a father and his son who just wanted to get some sandwiches. While Sarah started to add topping onto our sandwiches she asked how we wanted them and my husband expressed specifically what he would like and she proceeded to say "so mikes way" and he stated no and I (his wife) had to intervene and state yet again the say he wanted his sandwich. She decided to not listen to what the customers wanted (which was very light oil) and drenched both sandwiches in oil. My husband then asked her several times to stop with the oil and again I (his wife) had to ask her to stop. She then stated she can take "it" off refering to the lettuce but that does not fix the problem. She kept repeating she can take "it" off and yet again I (his wife) had to tell her to leave it alone as he had asked. Sarah then proceeded to the red pepper relish spread and included a jalapeño in my husband's sandwich which he never asked for. Upon arriving at home right down the street both sandwiches were unpleasantly soggy and inedible, also noticed the #8 club sub was missing the bacon that is clearly part of the sandwich and Sarah rang up the wrong sandwich on the receipt. We then brought the sandwiches back in immediately and asked to speak with the supervisor and manager regarding this, an individual stated she was the supervisor on duty and asked us how she could help. The whole time this supervisor was very dismissive while explaining what the problem was and stated she could give a refund AND have the sandwiches remade which we agreed. Then as she approached the register she stated she will only give the refund and will not be doing both as she stated. While my husband was showing her the sandwiches which were soggy and made incorrect the supervisor decided to get aggressive and roll her eyes at my husband while he was trying to explain the problems. These two need to learn better customer service or not be in this field at all. Supervisor asked if she needed to call her manager and we stated yes and that we would like to speak with the manager. We have waited over 40 minutes to speak to a manager and still nothing. read more

Horrible customer service by Erika which who says she was the assistant manager the supervisor lobby was amazing and respectful. She had good customer service, but Erika should not deserve to work there with her attitude. She definitely needs an attitude adjustment sandwich, rude short, messed up my sandwich not communicating with what I wanted on my sandwich then gives me an attitude when I tell her that they made it the wrong way after they made it and wrapped it up read more

I've been going to Jersey Mikes since it opened in 2012 they have the best sandwiches around especially their cheese steaks and I get a different sandwich every monday. The employees on the closing shift are outstanding they treat me like family I always enjoy going in on Mondays. Thank goodness for Jersey mikes read more

Sandwiches are always good but they used to say thank you when you gave a tip. Guess they don't appreciate tips anymore.

Staff not adequately trained, orders are not completed on the time stated. Arrived for a 7:43 pickup and still by 8:05 the food was not ready. The store did have the bread I ordered (white) so food was not made. Expect really Long wait times with little to no lines. read more

Just heard about this new location from a coworker so I decided to go check it out. Every employee greeted me with a smile. I ordered an original Italian and the gentleman that took my order was very professional, pleasant, and FAST. I asked him what his name is and he told me Preston with a big smile :) He managed to ask me about my day and communicate outside of the workplace which is very heartwarming to see that they are genuine with every customer that comes in. 10/10 definitely recommend. read more

I made an order for 3 sandwiches and only received two. I can understand a missing sauce or drink, but a whole sandwich...... come on.

Subs are good but they always take a long time for the sandwiches I had to wait 40 mins for a hot sub to be made.

Poor customer service at this location. The woman there do not know how to talk to the customer. My last time at this location

I've been to this E. Palmdale Jersey Mike's several times and haven't experienced the issues that others have mentioned here. I love This place! Especially since it's so close to Littlerock. The food is delicious - my favorite go-to is the #13 Mike's Way no onions and served as a salad. I've always found the service to be fine and the employees friendly. There's adequate seating, though I've almost always taken my orders to go. It's one of my favorite places to order food. read more