A couple days ago this was 5 stars but today it's 4 stars (I'm a couple weeks late on this review). Gotta Habit is a great deal where you get a burger, salad, chicken nuggets and a drink for $10 ($11 after tax). Today my burger wasn't as nicely presented as the time before. Food (4 stars) + Tasty burgers, fresh side salad, choice of another side and most importantly great value. The Gotta Habit comes with this "half" sandwich that is a full burger in many places. I love those types of surprises. + Ingredients are super fresh and they have refreshing drinks like lemonade and the usual fountain drinks - Slight inconsistency in my burger the 2nd time I came here. First time was a wow and this time was standard. I'll keep this updated if that changes. Service/Ambiance (4 stars) + Clean, lots of available seating areas indoor or outside, and food is ready within 5 minutes. + Kiosk has an intuitive interface. Easy to navigate and pay. read more

Habit Burger & Grill - Kids Grilled Cheese is a good portion - Salad Near Me - San Jose, California

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First of all the food at The Habit is delicious and for "fast casual" burgers, it's on the healthier side (note the disclaimer). Like everything else, it's getting costlier. I got a double burger, fries, and a drink for $18. One issue is that their kiosks aren't very intuitive. I think I actually paid a couple bucks more because of that. I actually almost knocked off a star for it. Also the kiosk never texted me the receipt it was supposed to send. It takes a little longer because it's more or less cooked to order. I got a little worried because it was still taking longer than expected and I hadn't gotten a receipt. Ultimately the reason I gave 5 stars not 4 is that the staff was so friendly. There was a guy cleaning the lobby (he made it spotless) and we had one of those every time I tried to get out of his way, I got in it more type of situations. We had a nice laugh about that. And the manager was also happy and smiling when she gave me my food. Inside seating is a little close together, but the outside seats are great when the weather allows. read more

One of the better fast food burger chains! I love their sides like the tempura green beans and onion rings. Price is a little higher than other fast food chain but the quality is definitely better. Around $7-10 for a sandwich. Very easy online ordering system and was able to pick up in less than 10 minutes. The avocado ranch sauce was also paired well with the onion rings/tempura green beans. read more

Habit Burger & Grill - Tempura Green Beans, Onion Rings, Charburger - Salad Near Me - San Jose, California

Ordered no tomato on a lettuce burger and a regular burger, both have tomatos. Ordered onions rings and couldn't believe they only gave me 5 onions rings and one was burnt so bad it was very hard. Since when do they add salt to onions rings?! They were way too Salty anyway. They must have been next to the garlic fries because those were too salty, too. $19 worth of food in the garbage. Very disappointing. read more

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Just another habit place with good food as usual. The app also has some good offers from time to time. read more

Habit Burger & Grill - Salad Near Me - San Jose, California

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Habit Burger is a typical chain burger place to me so it's hard to give it too many stars. However, I must admit the Santa Barbara burger is very good. Perhaps because I love burgers on sliced sourdough bread. Plus two patties and two cheeses and avocado. Mmmm good! But the standard Habit burger was just average. As its flagship burger I expected more, I guess. And the fries were also quite average. In fact, barely average compared to other burger joints that add their own personality, for instance McD's thinness and crunch, In n Out's freshness, and Five Guys' overdone and over abundance. Standard soda contain but they did have three types of peppers condiments which was a nice touch. Restaurant was nice and bright which exuded a nice atmosphere. And it was clean which makes me feel more comfortable. Not enjoyable to see homeless sleeping on the bench right outside the window though. read more

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We recently tried this location of habit burger grill and loved it. They have nice veggie burgers with veggie patties, which are a must try for vegetarians. The side salads are also good and we have tried garden salad. My toddler loves their cheese sandwich with crispy fries on the side. The portion size is huge that we also pack the leftovers. There are self serve kiosks and staff also will help you at the front. Staff is nice and friendly. Place is clean and well kept. Overall a nice spot to get some nice veggie burgers. read more

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They were running a BOGO on their Santa Barbara Charburger expiring tomorrow, 12-7-24. Toasty, delicious beef patties, with creamy avocado and cheese. So good! Run, don't walk! Check them out! read more

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The portions seem to have gotten smaller.. Maybe 20%. We been coming here for a year now. Service is ok. No hello or anything. Nothing really stood out to me. Counters were sticky. But I do like the burgers though. Sides could be better temperature. The Santa Clara location is further but better consistency. Also .70 cents for a sauce is a no. We ordered a char-burger, fries, sweet potato fries and onion rings. Private lot in front of store! read more

Habit Burger & Grill - French Fries - Salad Near Me - San Jose, California

Yeah I have a love hate relationship with the Habit. On the one hand, their burgers are actually really good. The teriyaki char burger with pineapple is one of my favorite fast food burgers. I also love their sauce and condiment bar, always get cholula, peppers, and limes. On the other hand, the prices have been steadily rising over the years to exorbitant levels. I don't think it's worth it to eat at the Habit anymore. Recently, my main man plumbst turned me on to the Habit app, which gives you coupons and make eating here actually affordable. I also recently started a job across from a Habit, so I thought I'd give this location a try. The venue is subpar. During lunch hour, it was so crowded in here, there was nowhere to sit or stand inside. I had to awkwardly hover around the entrance for my order. I eventually moved to the outdoor tables to eat my burger, but some massively high guy ruined my day. He started yelling at me and accusing me of recording him, when all I was doing was reading the story of Arknights: Such is the Joy of our Reunion on my phone. His eyes were beet red. Lock Off!! In the end, the food was slightly below average. It reminds me of All Star Burger in Newark lol. I think they use the same frozen fries. Looking back, the poor ambiance of this location is what lets it down. Otherwise it's fine. Enough talk. read more

Mom and dad lovessss the burgers and jalapeños here! I do too! We got the family meal this time round which included 4 fries, 4 burgers, and a salad for $40, which fed the family comfortably and then some. Fries were perfectly crispy, very thick. The burgers are juicy, tender, fresh and I love the sauce with it. Jalapeños are hot! read more

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Really love their vegan burgers here but wish they had more variety of options. Overall pretty satisfied with my meal and the service.

I've had the same issue twice at this Habit (Store #195, 1078 E Brokaw Rd). Tonight (11/23/2025 ~8:01 PM, Order #432) I ordered a Double Char Cheeseburger with American--the burger arrived with no cheese. When I brought it up, the cashier pointed to the receipt and said, "the cheese shows up if you ordered it--see how 'WHT American' shows for the Charburger? The Double Char Cheeseburger doesn't specify American, so the cheeseburger doesn't come with cheese." This is exactly what she told me the first time, which is why I made sure to press the cheese option this time. The receipt shows "Charburger with Cheese - WHT American," but the Double Char Cheeseburger line doesn't print the cheese choice--even though I selected it. It feels like a POS/receipt mapping issue, but the result is I keep getting a "cheeseburger" with no cheese and staff refusing to remake it. This is the 2nd time this lady successfully gaslit me into thinking I was wrong. This is the 2nd time I paid for something that I never received. This is the last time I'm ordering a cheeseburger with cheese again. I just wanted to enjoy a burger, but instead I am left arguing over a piece of cheese read more

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I usually don't frequent burger places as I prefer vegetarian food. But today I thought I will try veggie burger and waled inside Habit and ordered their one and only veggie burger. Yummy, easy to order kiosk and friendly workers. I asked for extra ranch dressing to go with my sandwich they gave for free. I would highly recommend this place. read more

Habit Burger & Grill - Salad Near Me - San Jose, California

Tried to make a catering order for work HOURS before and they cancelled it last minute. Be consistent. read more

The Habit Burger Grill always hits the spot when my family and I are stumped about what to eat. Luckily for us, HBG had an assortment of foods on their menu and can guarantee happy bellies for the entire family regardless of our opposite palates. The menu is comprised of burgers, sandwiches, salads, shakes, and soft serve. Extra points because this place offers options for those who are low carb, no carb, and vegetarian. Food: Orders are made SUPER FRESH!! The view of the kitchen isn't hidden like most burger joints and you hear all the sizzling, view all the flames, while all the magic is happening. Burgers and fries come out scorching hot- great for me, not so great for my impatient 4yo. Lmao. Meals here take a bit of blowing and patience. Salads always come out crisp, extremely fresh, and really dressed [which I like when it comes to Caesar dressing]. My recommendation for those who light a lighter ratio of flavor vs greens, request to have dressing on the side. Service: There is something in the water!!! These employees aren't like any other!!! They are kind, patient, and legit take the time follow your requests. I have not come across a bad visit since I've started coming here. Staff seems genuinely happy and the establishment is always in tip top shape- constantly being wiped down. 5/5 stars! Not only will my family and I continuous come back specifically for the green bean fries, we constantly return due to the flawless execution of each meal. We love y'all, keep up the amazing work! read more

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I think Habit will always be a good spot to stop by for a burger! Came by on a Tuesday afternoon and it wasn't too busy. They have self service kiosks but those only take card/credit. I ordered a Santa Barbara Char. Solid! Filling, delicious, and fast. The facility is clean and there is always someone cleaning up tables after people leave. The (women's) bathroom is also well-kept which is a plus! No complaints! The food is good, place is clean, and people are nice! read more

I came here to try the grown up meal with a friend. The burger is a decent burger and I love their fries. The entire meal was 6 dollars with a drink you get a char-burger , fries and a drink. Definitely great value for a lunch meal but the burger could have been better. The service was quick and the inside was clean. A great place for a quick meal. read more

Habit Burger & Grill - Grown-Up Meal - Salad Near Me - San Jose, California

I stopped by while I was in the area to order an impossible burger and sweet potato fries. They gave me a beeper so it is possible to go wander around while waiting, although the food was ready within a few minutes. I thought the fries were quite good, they were crispy and decently salted. I found the burger to be just alright, not particularly remarkable. I wish the burger patty and bread were crispier. However, I appreciate that they offer this plant-based protein option. read more

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What an experience for my friend and I. We came here last week after a nice run and my friend decided to get a burger. There were plenty of people ordering in line so we decided to use the self-pay kiosk. My friend customized his order with a portobello mushroom, double patties, and no mayo, etc. We waited for about 15 mins for his order; people who started to come and order after us, immediately got their food so we were confused. There was a bag that was sitting on the counter from a kiosk order in which we went up to check but it was a completely different burger than the one my friend ordered. So we waited another 5-10 mins when we questioned the lady who seemed to either be the shift lead or assistant manager, she said this was our order. We were confused because we told her our order. My friend even stated he couldn't have mayo and certain toppings in his burger but she refused and said, "No, this is your order!" They didn't bother to pull up the receipt or kiosk order either which should've been protocol. She was rude, unprofessional, and lacked customer service. This is by far, one of the worst experiences we've had, from a fast food chain. We took the bag and left because her and her team wouldn't even apologize on their behalf and re-make our burger. For peeps sake, a burger could be done in less than 3-5 mins!! Idk why they gave us such a hard time. The Habit needs to do a better job training their employees on how to handle these types of situations. It's a good thing we came here randomly because we won't be coming back again. In-N-Out isn't too far and will gladly serve us with respect. To that lady working --- DO BETTER! read more

They got a solid burger and fries here. I like mixing the 2 house drinks they have here with a soda. They also have a pepper bar. It's relative clean and not to busy for being a fast food place. Nothing to crazy special with service either and plaza is always poppin. read more

Habit Burger & Grill - Salad Near Me - San Jose, California

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One of the best burger that I ate so far! I really like the vibe here. The staff are super friendly and helpful! Will come back for sure.

Just delicious! Fast service. Great quality food! Clean restaurant. Nice staff. Will definitely be back. read more

Habit Burger & Grill - Lettuce wrap with everything 10/10! - Salad Near Me - San Jose, California

Subject: Concern About Noise Level and Professionalism - Brokaw San Jose Location Dear Habit Burger Team, I'd like to raise a concern regarding my recent visit to your Brokaw location in San Jose. During my visit, several employees were talking and laughing very loudly behind the counter. It was disruptive enough that many customers, including myself, were noticeably uncomfortable and looking their way. This is actually the second Habit Burger location where I've had a similar experience, which is disappointing because I usually enjoy your food and service. I hope management can remind staff to maintain a more professional tone while working, so guests can continue to enjoy a pleasant dining environment. Thank you for taking the time to read my feedback. Sincerely, Thrina C. read more

solid fast food burgers with that char grill. they are pretty busy but get your order right and it comes out hot and delicious. love the onion rings and santa barbara char. now thats an iconic duo. every now and then they have deals on the app so make sure to check. they have seasonal shakes and salads that may be a hit or a miss. their regular shakes are pretty good and creamy. overall im a fan. barely any interaction with employees as most things are done on the app or at a kiosk. its kinda nice read more

The food came out really fast and they had also gave me free sauce since my order was big which was really appreciated:)) A A Lll read more

The burgers are good but it seems they've shrunk. They're at least 1/4 smaller than I remember just a few months ago. The service is good, but it's a joke to have a tip option at a fast food place. Inside is like any other fast food joint you'd go to, nothing special, but usually pretty clean. I used to really like this place but with the shrinkage I may stick to In N Out for a better quality burger. read more

ALERT*** watch your credit card statement! Exactly ONE HOUR after using my credit card at the front kiosk, I was alerted of fraud. (skimmer) Can't get in touch with store Manager and Guest Services hasn't called back. That's besides the fact they have gone downhill,,,, SOOOOO SLOOOW and nasty Pepsi products now. Will definitely NOT be back! read more

Fresh, delicious and good food choices. Warm courteous effeicient service, lot of space and kid friendly meal/ food too! Clean:) read more

Habit Burger & Grill - Veggie Burger and coffee latte. - Salad Near Me - San Jose, California

Always a good burger at a reasonable price the shakes are made from scratch, and the fries are crispy.

very poor! the front counter man who talks about what hus girlfriend thinks about his beard was grabbing the fries & tampura with his his hands with no gloves! i ordered a salad and the avocado was brown! there was no bacon! read more

15.50 for a burger and fries and a Ice Tea, its a complete RIPOFF!!!!!!!!!!!! You can get the same thing at a quality restaurant with better quality for the same price. Will not go to this Habit Burger ever again!! Very Depressing. read more

Hoy estuve junto a mi novio visitando por primera vez este franquicia de hamburguesas y quiero resaltar que aunque la comida estaba muy buena y el servicio fue bueno, fue muy horrible tener que comer teniendo que oler un edor desagradable que provenía de una deambulante que entró en 3 ocasiones al establecimiento (dos de esas ocasiones a llenar un envase con soda de las máquinas del lugar). El edor se quedaba prácticamente como 5-8 min luego de que la persona salía del lugar. Imagínense aproximadamente 20 min con ese olor dentro del establecimiento donde la gente come. Fue muy desagradable. read more

When did you change ingredients for your cobb salad?!!! Who puts pickled onions and "aged" cheddar on cobb salad??? Just plain NASTY tasting!!!! Please don't fix what's not broken....I don't even mind that you watered down the ranch salad dressing...but it's quite annoying that I paid $16 for gross salad! read more

I've gone to this Habit many times over the years but this experience stood out as negative. Maybe it was the staff working that day. When my meal came out, it was missing the drink so I had to get it myself. I didn't mind it that much but more so, was the salad my friend ordered. The avocados were so grey and old looking. Like it sucks paying $15 for a salad for them to use subpar ingredients. At the very least, the rest of the food was good! read more

Habit Burger & Grill - Grilled Chicken Caesar - Salad Near Me - San Jose, California

The burger was good. Frys were OK. I ordered deep fried avocado and got green beans. Service was good. It took longer than expected to get my order. read more

Our experience had been positive till this evening. It is Saturday and we arrived about 6 pm. It is now 6:40 and we have not received our order yet. read more

We came here for dinner and we really liked it. The restaurant is very clean and comfortable. We were able to order as soon as we came in. Our food was cooked quickly and it as really good. The portion sizes are really large so have enough food leftover for another meal. We will come here again read more

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If I could put less than 1 star I would. Bad service over a wanting a lid for my leftover salad bowl and saw a rat pass by me while I was eating on the patio. Disgusted. read more

I went to the Habit last week to order some food to go. The food is fine & I feel like they're pretty consistent with the taste. This review is mostly on service. I had ordered one of their burgers & wanted to make it a meal. I did not know that the only burgers that were able to turn into a meal was the original char & double char burgers. The cashier did not tell us & instead charged us individually for the items which I wouldn't have wanted if I had known that was the case. She didn't say anything & when I had complained when I got my food why I was missing fries for a combo, then they told me they can add it but would need to charge me again. I just took the loss and left upset at the original cashier who neglected to say anything. Won't be coming back here anytime soon. read more