They had amazing costumer service, and the food was served very fast. Not only that but the food didnt disappointed at all.

Just ate here tonight for a quick dinner with the family and McKenzie is wonderful. Surprised my kids with a freshly baked warm cookie after dinner!! Great team and all are friendly and wonderful service. Thanks!!!! read more

Devon was super helpful with explaining the menu in detail and helping me pick the item I want, wait time was super short and fresh. Devon would constantly attend to us and make sure everything was ok and clean up after us, Devon was outstanding and would highly recommend this place read more

Food was amazing!! I got the fried chicken sandwich with no sauce (I'm not a sauce guy) but it had minced pickles and jalapeños. Outstanding chicken breast. At least an 8 ounce breast dredged in buttermilk and light breading. Juicy chicken and cooked perfectly. Service was great. Met with a smile and happy greeting. One of the workers came by to ask how the food was and offered us a cookie sample which was also so good. Definitely will be back. read more

First time visiting this location of The Melt. They are located in the Rivermark Plaza with Safeway, Red Robin Burgers, etc. The parking can be hectic and crazy during peak lunch hours. The interior is nice and clean. They have inside and outside seating options. Four kiosks to order from in addition to a cashier. Pager or phone text option. House music playing throughout the restaurant. Two separate single-user men and women's restrooms. The service is friendly and welcoming. Three Cheese Classic: gooey grilled cheese goodness of aged all-natural cheddar, Muenster, and fontana on crispy artisan bread. I added Impossible patty +$4.99 (4/5). Hand Spun Chocolate Shake (4/5) - creamy, thick and a pretty good shake. They came around offering a sample of their freshly baked chocolate chip cookie. Ooey gooey goodness. Support your local business. read more

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Honestly the best grilled cheese and tomato soup combo I have ever tried so far. The grilled cheese with added bacon and garlic spread makes the whole sandwich so delicious. But the tomato soup is a must as well, 10/10 would be craving this at least once a week! read more

On a cold, wet New Year's Eve, we went to the Melt to get burgers and fries so we could close out 2025 with a good old American style dinner. The restaurant was clean and plenty of menus available to help you pick out what to eat. I loved the "You melt my heart away" back drop. There weren't a lot of people, but the cooks in the back were hustling with all the pick-up orders. A sign the food is good. We ordered the Swiss and shroom burger, single and double. The Swiss cheese was melted and stretchy. I could tell they used real cheese, not the processed stuff that melts off. We will go back again. read more

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I have normally ordered food from The Melt through DoorDash, but on our way to Red Robin, we saw The Melt and decided to eat there instead since it was a "burger" day. Unfortunately, I failed to take a picture of my burger because it smelled so good and I was anxious to eat it! The patty was like a "smash" burger and super yummy! A bit messy, but worth it. We also ordered garlic fries, which were on point. There are kiosks on the side to order, but we placed our order with the cashier, who was very nice and helpful when asking questions about the menu. She even came around with some samples of their chocolate chip cookie that was delicious. I love the garage door opening! read more

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The ambience is OK, the place has limited seating for a larger group (5+). The service was fast and the staff are friendly. I got an impossible spicy mission burger - the taste is good but it is expensive. I've had impossible burgers at other places but +$3 price tag here is high. Would be nice to have a veggie patty option as well. read more

The Melt - Entrance - Burgers Near Me - Santa Clara, California

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Good place for sandwiches and fries. I wish they had more sauces or something because the avocado bacon sandwich I got felt like it was lacking some flavor. Their sweet potato fries were nice and crispy. The service was also really friendly since you order at the counter and they hand you a buzzer. The tables are pretty close together, but there's a lot of seating for tables of 4 and 2. read more

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If you're looking for a good, solid grilled cheese or variety of one, this is the place to be. I had an egg in a hole sandwich and split some sweet potato fries with a friend and it hit the spot. The cheese from the sandwich had a really nice pull and everything was so tasty. Texture of the bread and egg were great. I really enjoyed the sweet potato fries as well. There's plenty of seating with indoor and outdoor seats available. It's a walk-up counter where you order and you get a buzzer when your for is ready, so no having to deal with table service or people interrupting your conversation. It's a total casual spot in a good area and was a perfect place to have a laid back meetup with a friend. read more

This is another location which not only it recently opened here before the one in Palo Alto and Sunnyvale, but also it's now the closest location from where I live. It's in Rivermark Plaza at Santa Clara and looks better than the one in Sunnyvale. It looks really nice inside. It's as if I walked inside a casino. Ordering there in-person is almost impossible because staff is very busy. Good thing that they kiosks allowing them to save time. I don't mind using them tbh. Before I had one of their regular sandwich melts which I believe comes with mac and cheese. I wanted to try one of their burgers and it's gotta be one of the best burgers out there. Its very juicy and patty-to-bun ratio is at the right spot! I also wanted to try one of their snickerdoodle milkshakes and really tastes sweet and delicious. Sometimes I gotta twirl it to get lessen the viscosity of the drink. The Parmesan fries are really good though. I saw a few pieces of garlic and ate them anyways. This is one of the best sandwich spots in the Bay Area and I'm looking forward to trying more stuff! read more

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Awesome this joint closes late, like 2:00 am late. Pretty busy for a Friday night after 9:30 pm. But we got a table for 4 before a few more larger crowds came. They have several self-serve machines and you can still pay at the register. Food came out in a reasonable amount of time considering the number of people. Their Melt Burger was pretty good. I finished my whole burger, and I only did single patty. Sweet potato fries were yum, and it was nice that, I think, was the manager walked around to table asking how everything is. Nice touch. read more

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This place can do no wrong!! The food is always great but what has remained consistent is the wonderful customer service! Great to see Clark back, and he remembered our group! And those warm, fresh baked chocolate chip cookies are always appreciated!! We had a great time tonight and will be back soon!! read more

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I came here with my family and friends as a party of 10 and had such a great experience. Davon helped us with our table and was honestly amazing, so hospitable, kind, and attentive, especially with such a big group. You can tell he really cares about the customers. The food was delicious and had really good flavors. Everything was cooked well, and the staff overall was friendly, quick, and hardworking. The restaurant itself felt clean and well kept, which I always appreciate. We loved the chocolate cookies! It was sooo good! The milkshake was delicious too. A really sweet moment was when Davon added a small cookie for my kids, and they absolutely loved it. It made their day. Great food, great service, and such a welcoming experience. We'll definitely be back! read more

The patty melt is my go to here. Burger was fantastic with the grilled onions. Tried the tomato soup which was very good! My wife who is a tomato soup connoisseur loved it. Wasn't happy that the garlic Parmesan fries were cold. Not sure how that happens since the burger and soup were hot. They made new fries, but it took awhile. read more

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I've been here many times and always have a great experience eating here. The staff works here are friendly and helpful. When I had trouble ordering from the kiosk, Liz was very patient and helped me out with my customization. We ordered the Patty Melt, Swiss and Shroom Meltburger and they were both delicious. The garlic fries is the bomb! The regular fries are good and crispy too. The tomato soup is good but a bit too sour to my taste. They have limited selection on their milkshakes and they're good and thick. Overall their food is great. The place is clean overall and they close late. It's great for late night dining when everywhere else is closed. It also has a nice open indoor-outdoor dining environment. There is a garage door that opens up to the outside during a nice day or closes up when it's cold and windy. I'd say they need to improve the software in the kiosk to let us customize certain menu items such as Patty Melt. It's very strange they let you customize burgers but not Patty Melts. read more

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Stopped in on Monday night with my mom, sister, and husband for a quick dinner. The place is decorated nicely, with local wood cut outs, and retro lighting. We perused the options at the kiosk, and made our selections. Before we sat down, Davon already helped us out with grabbing some napkins and directing us where to get our utensils and drinks from. We ended up ordering three different sandwiches, two different types of fries, and soup. My husband got the bacon burger, I got the regular cheeseburger melt, my sister got the spicy chicken sandwich, and my mom got the tomato soup with the side of fries. We also got the Parmesan garlic fries, and while it may seem silly, the quality of the sodas was really nice. All of the food came out pretty quickly, and was lovely. I will say the jalapeño pickle mix is actually quite spicy, so that with the spicy melt sauce did make mine pretty hot. Davon walked around with some samples of fresh chocolate chip cookies which wraps were delicious, and was super friendly and continued to check in on us throughout the night. I'm going to be honest, the cheeseburger was fine, with the service is what made the experience top notch. Will we be back? Absolutely. read more

One thing I enjoyed at this restaurant is the fact that it is open late especially in santa clara you don't really find restaurants that are open late. When we arrived we ordered using the kiosk which was pretty easy and not complicated. The restaurant is decently sized and is very open. I can see this restaurant get busy and full especially on the weekends. We ordered the melt burger with no cheese and the swiss n shroom meltburger. Our burgers were very tasty and were cooked well. The patty was not overcooked and tasted really well. I liked how you can customize your burger completely to your own preference. We ordered the garlic parmesan fries and mac n cheese. This is why I gave 4 stars, neither the sides were good in our opinion. If you're gonna do the mac n cheese don't get the mini mac I couldn't really taste anything and it was definitely just a regular mac n cheese. All in all great place amazing burgers I would definitely eat here again. Servers are very attentive and cleans the table right away. read more

The Melt - Melt MELTBURGER - Burgers Near Me - Santa Clara, California

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Came here on a Saturday night with my husband and kiddos and had a great experience. There are multiple kiosks to order + a cashier up front if you'd like a more personable experience. Plenty of seating indoor and out, with a few high chairs for youngins. We ordered a garlic fries to share, gluten free grilled cheese with a meat patty for our kiddos, double bacon for my husband, and a bacon melt burger + cookies and cream shake for myself. Everything was happily devoured & we were sooo full after. Shout out to Davon for also making it a great experience! They happened to be giving out samples of freshly baked chocolate chip cookies during our visit and man were they good. Warm, gooey on the inside with a slight crisp around the edges *drools* Would recommend and would come back again read more

Glad we found this spot. We were hungry on a Friday night and there weren't many options. Saw this place had good reviews so we decided to give a try. Upon entering we were greeted by Ash. Super friendly employee. We told him it was our first time visiting and he helped us navigate the menu. Tried the bbq bacon burger and added the pickle jalapeño slaw, a side of fries, side of max, with a strawberry lemonade to drink. The food was ready fairly fast and tasted great. Ended up ordering a second strawberry lemonade. The restaurant was clean and welcoming. Will definitely be back very soon. Thank you The Melt & staff! read more

I'm so sad. My absolute favorite chocolate milkshakes come from the Melt. I had work today at 2pm and stopped in to grab a milkshake since I work on this Saturday. I even splurged and got fries. The wait was much longer than usual, so once it was ready, I didn't try it as I needed to head out. I get to the car and the fries are stale and cold. The milkshake is so watery I can sip it with complete ease. What a waste smh read more

The Melt - Watery chocolate milkshake - Burgers Near Me - Santa Clara, California

One of the best lunch spots if you're craving a solid sandwich or burger. Simple menu, but everything is done really well. The Crispy Chicken Sandwich is awesome--perfectly crunchy, juicy, and super satisfying. And the fries... wooohooo Crispy, hot, and dangerously addictive. If you want a quick, delicious lunch that always hits the spot, The Melt is a great choice. Definitely a go-to. read more

We impulsively ordered takeout from The Melt after seeing the great reviews and hearing about it from friends. Overall this place was really good and can definitely see myself craving it again. I got a double chocolate shake, malted, and it was amazing!! For my meal I got their mac and cheese and it was so flavorful creamy and cheesy, and the breadcrumbs were so good. I also added bacon which make it killer. My partner got the melt burger which he devoured. We also got a side of the garlic fries which were good, but I think we want to eat in next time so it's nice and crispy. I also love that they include huge pickles, this is an essential. Going to be coming back to try their grilled cheese, tomato soup, patty melt, and maybe the mac daddy grilled cheese. read more

The Melt - Burgers Near Me - Santa Clara, California

I feel like The Melt is hyped up. I remember hearing about one of the locations in Saratoga opening up and I wanted to try it out but didn't get a chance to dine-in until recently at their Santa Clara location. I like to think of myself as a sandwich connoisseur since one of my first jobs was at Togo's (which is primarily a Westcoast-based sandwich chain). Not the fanciest place by any means but I feel like I have a general idea or two of what a good sando should entail. Ok, now back to regular programming. For a sandwich, burger, and salad-based joint, there's ample seating inside and they even have dining tables outside too! I decided to order the, "Italian Job", which essentially is a cheese sandwich with mushrooms along with a side of parmesan garlic fries from the self-service kiosk. The sandwich is kind of a ripoff ($9) since it's something I think anyone could make very easily at home. I didn't find that it was to die for and I don't think it's worth coming back a second time around. The garlic fries were also unnecessarily oily with way too many greasy pieces of garlic adorned throughout. I struggled to eat those fries which is unusual since I'm a french fry girl. I can't see myself coming back here unless someone pays me to. read more

The Melt - GARLIC PARMESAN FRIES & ITALIAN JOB - Burgers Near Me - Santa Clara, California

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Was recently in the area and decided to stop by for lunch. You can either order at the counter or you can also order on your own. I went with the latter, and received a text when my order was ready at the counter. We tried their three cheese classic, garlic Parmesan fries, classic chicken sandwich, and a strawberry milkshake. Everything was delicious, with the exception of the fries. I was unfortunately not a fan. Although the table we sat at needed some cleaning, I really have no complaints. Our food was ready fast, and I love how spacious it is. There is plenty of seating and parking nearby. read more

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When my family first walked into The Melt, we were greeted warmly and asked about our party size. I mentioned we had 10 people, and Devon immediately helped us push tables together so we could all sit comfortably. While we waited for the rest of our group to arrive, we never felt rushed to order. A plus so far. Once we were ready, everyone at the counter was incredibly friendly, took their time with us, and even offered great recommendations. The food was excellent, and Devon checked on us a few times to make sure everything was going well. We also found out he is a 49ers fan, which made us like him even more! Our family are die hard fans. Bang bang! I would definitely come back again. Great service, great food, what more could you ask for? read more

Ordered food to enjoy by the pool and realized that the fries I ordered for the kids' burgers weren't in the bag. I called to let them know for a refund as we didn't want to drive back for some fries. The man who was on the other end of the phone was very pleasant to speak with and told me that he was going to refund the fries, which I was totally fine with. However, the man asked how far away we were and after learning we aren't too far, offered to make us fresh fries and drive it to us and still honor the refund. I was blown away by his sweet gesture and amazing customer service. The kids really enjoyed the French fries with their delicious burgers. They worked up quite the appetite after swimming and running around & they were super happy to grub down on the delicious food. I am still blown away by the level of care and customer service this location took to compensate for their mistake! read more

I was craving something cheesy, so my partner and I came to this location of The Melt the other day. We came for lunch on a weekday and had no trouble finding parking. They have kiosks you can order from inside, as well as restrooms and plenty of seating. I decided to get the Mac Daddy while my partner got an Original MeltBurger, and our order came out fairly quickly. The outside of my sandwich was crispy, and the mac and cheese inside was solid. I'm not the biggest fan of bacon, but it tasted really good together with everything else. My partner's burger was nice and juicy as well. Definitely coming back to try more of their burgers and melted classics! read more

The Melt - Mac Daddy - Burgers Near Me - Santa Clara, California

The chicken is my personal fav so good‍ Devon was so awesome and helpful so many recommendations. The girl with the blue hair was also so sweet and helpful ! Be coming back fs‍ read more

First of all, service was really fast even though the place was busy, once we placed our order, it was out in no time, I was really happy they have GF options that actually taste good! My Gluten Free patty melt was beyond great! While we were processing the good food the staff was offering samples of the cookies they make which I was told tasted really good, place is clean and music is not loud so you can have a nice conversation before food arrives! read more

The Melt - Gluten Free patty melt - Burgers Near Me - Santa Clara, California

It was my second time ever coming here and both times were great! My friend and I ordered through the kiosk, but once it came to paying, the screen notified us that there were technical difficulties. It was no problem and we decided to order at the counter instead. The cashier, Ash, was more than happy to assist us. We ordered our food and were on our way. After our meal, Ash walked up to our table informing us that we might have gotten charged twice--once for the kiosk and the other for the counter. He was attentive enough to remember our order and realize that we got an extra charge. He had us check our account to confirm if we did so that he can immediately refund us. After showing him that we did get charged twice, he immediately explained that he was going to start the refund and that it'll take 5-7 days to complete. Once he completed the transaction and returned, he told us to give it a week and if the money still doesn't hit our account, to email customer service. Since my friend didn't notice, I'm glad he was able to. He could've kept quiet or stayed clueless, but offered a solution. Ash is great! read more

Uniqueness: They serve excellent melts and their burgers are top notch. Malt shakes are delectable! Wait Time: [x][x][x][x][x] Food Quality: [x][x][x][x][x] Service: [x][x][x][x][x] Setting: [x][x][x][x][x] Cost: [x][x][x][x][ ] Recommendation? Get the BBQ Bacon Melt with avocado inside and you got yourself an amazing burger. The spicy mission is also an excellent choice too! Been a fan of the Melt since they opened a long time ago in Palo Alto and was happily surprised they opened one location here in Milpitas. Them serving burgers than just the traditional melts as before was new and I have to say after trying this place a few times, I've always been wanting to come back for more of their excellent burgers here. I've had the spicy mission and BBQ melt burger so far, both of which were excellent in quality, flavor, and size. The burger alone with a fries is just borderline excessive but if you have an empty stomach, you'll be downing this no problem! I also tried their patty melt as well and was very satisfied in the quality: a nice crisp exterior, juicy patty inside, and cheese oozing from the heat... it was a perfect melt. A malt, more specifically the Oreo malt, has always been made to perfection here and is always my preferred dessert to get here if I have room for it. Garlic fries is great too and seasoned well with minced garlic and herbs. If you want excellent, slightly over budget, fast food burgers, The Melt is definitely so much better than the Habit and on par with Shake Shack. This will always be my go to spot for excellent burgers & shakes. read more

I haven't had a proper burger like in ever... All those In-N-Outs, Mac's (though I don't eat there), or any other burger places, can't even compare. Decided to go for the original meltburger, the very first bite... it was like magic. The taste so decadent, it was melting. The buns is what makes the difference not just the patty. The Melt is now my top burger places. read more

I have to say it is one of the best burgers I've eaten for a long time. I really appreciate the opportunity to choose from classic options like bbq or cheese and mushrooms or impossible meat, for example. Mac and cheese is one of a kind too. The price range is different, and on average a burger costs around $15. There are sandwiches, fries, milkshakes as well in the menu. Service is fast and friendly. I ordered to go. The location is new so it is very nice, modern and new. You do need to pay attention to the calories as always with the burgers. On the website you can find the calories info and ingredients info as well. If you download the app, you will get some extra perks too, and as everywhere you can earn points and then spend it for something. Rivermark where the melt opened has quite a few nice business around, Safeway, garage parking, and even the library. read more

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Amazing recommendation from Clark to try their soft frosty shake with a brownie inside! We also got a separate brownie on the side and it's so soft and melts in your mouth (definitely order it warmed up). Quick dessert stop- totally worth it! Will definitely come back for the burgers next time. read more

The Melt - Brownie blended shake - Burgers Near Me - Santa Clara, California

A couple of friends and I checked out The Melt for for the first rime and it was pretty good. The place was very clean and open. And the service was great. I got the Spicy Mission MeltBurger, garlic parmesan fries, and strawberry lemonade. Yum! They don't have your run of the mill sodas but some that are unique like ginger beer and black cherry, with cane sugar and not high fructose corn syrup like most American-made sodas. read more

The Melt - Not your regular sodas - Burgers Near Me - Santa Clara, California

Wanted to try this location because we usually go to the one in Palo Alto and just like all the other ones they all taste the same. It is very yummy but regretful after eating it because I just feel unhealthy afterwards. I admire they have their own line of soda but it's just not for me. The shakes are always hitting the spot and would recommend it. The service is fast during a lunch rush as well as friendly staff. There is a kiosk where you can order from and browse through the menu throughly if you are picky. They have a very open lobby so you can catch the nice breeze coming in while eating. Overall, just like the others it's enjoyable and a little above average in price. read more

The Melt - CLASSIC CRISPY CHICKEN - Burgers Near Me - Santa Clara, California

The Melt is new and clean, right downstairs from the Tesla chargers. The staff is friendly and efficient. We got the patty melt which was perfectly cooked. It was tender and juicy. The bread was also really well toasted The Cobb salad was just ok. The lettuce and tomatoes were fresh but a bit tasteless. I guess it's the wrong time of year for great salad veggies. The chicken and bacon bits were fine. No eggs in the salad, so that's a plus. They gave us a slice of a chocolate chip cookie on the way out. Very friendly:) read more

The Melt - CHOPPED COBB SALAD - Burgers Near Me - Santa Clara, California

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I was really excited to try the melt after seeing that they had opened a location nearby. The place inside is really nice, super clean and the staff are super sweet. We ordered our food at the self-serve kiosk, and honestly for the quality of food the price was not bad. My mom got the mushroom burger and I got the spicy burger, it tasted super fresh and the meat was cooked perfectly. We also got the regular fries and the sweet potato fries and they were so good! My favorite part was the huge pickle that they have on the side. Definitely can't wait to come back and try their other menu items! read more

The Melt - Burgers Near Me - Santa Clara, California

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