This place looks great from the outside and all the cars in the parking lot lead you to believe the inside will be just as good. SAVE YOUR MONEY. The salsa is ketchup and tomato sauce. The queso has additional things in it and too much onion. The chicken and cheese quesadillas were blah (see picture). The Diet Coke and Coke Zero taste gross. The service was ok, like our waitress tried, but if I had to guess, she's got to know the food is gross. The frozen marg in a glass was only $2.00 thank goodness; apparently the machine freezes up all the time. My daughter's stomach hurts. Will not ever be going back. read more

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Went there because I was staying at a nearby hotel. One person was handling the phone and also take out orders so waited several minutes to get a seat. Once seated I was given chips and salsa and the chips were an okay store bought thin chip and I swear the salsa was ketchup or watered down tomato paste. There was no seasoning in it or flavor for that matter. I ordered a straight up margarita (not frozen) and the birria tacos. The tacos came out before my drink. I got a salted rim glass and the shaker with the margarita which was okay. The birria tacos were hot, but the meat had no flavor and a lot of cheese - maybe they do that to cover up that the meat has no flavor? I didn't even taste salt. I have no idea what the consome was. Maybe some boullion? It was fast but that's really all I have to say about it. read more

John is an amazing bartender...,he is an awesome person and cares about people. Always on top of everything and quick to take care of his customers read more

Lunch was marginal. I didn't care for the lunch Spanish rice. Chimichanga was good. Great service from Adela

We came here Saturday afternoon on our way home to Fort Wayne. The restaurant appeared clean, and friendly hostess led us to a booth to be seated. After waiting 10 minutes, Izzy came over and took our drink orders. She arrived shortly after with chips and salsa and our drinks. The salsa tastes like ketchup. Or maybe tomato paste from a can? We ordered the queso bean dip as an appetizer. It was delicious! Our dinners arrived promptly and everything was as ordered. I was surprised one of our guests meals didn't come with rice and beans. He got the wet burrito. He still cleaned his plate. Portions are generous and presentation pretty appetizing. I visited the lady's bathroom and it was very clean! Overall, besides having to wait quite awhile to be greeted and the gross salsa, we would stop here again. read more

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Adela was a super server. Kayla the manager on duty was also great. We have an allergy in our party and both made sure that we were taken care of. The burrito bowls were delicious. My husband is from Southern California and said his tacos were good too. Well we be back when we visit? Oh yes! read more

Hacienda Mexican Restaurant - Shredded pork burrito bowl - Mexican Near Me - Warsaw, Indiana

The ambience of the restaurant was wonderful! It was clean and good vibes. The service was amazing!! The waitresses were super friendly and kind and help! The food was amazing!!! It was one of the best meals I've had in a hot minute! I will definitely be revisiting and ordering more! Not to mention the food was priced great! read more

Their entrance smells like a wet dog!! And this smell permeates the entire restaurant, though ever-so-slight. The salsa tastes like they mixed pizza sause with some red pepper and .... ta-dah...salsa! It has taken my server, Amber , far too long to bring me the Sprite I ordered when I was seated... Another waitress other than Amber brought my refill later...and then Amber brought another Sprite to my table and said "there now you have two"....super late in bringing it and only after her co-worker completely showed her up by beating her to my table with a refill!! Their salsa here is horrible! Yuck! If I was the owner of this restaurant, I would make improvements to the entrance. I would also take a long, hard look at my wait staff. This is at least 30% of any dining experience. Mine was less than pleasurable to say the least. Start with the basics: entrance, salsa, good waitresses Their only reason I'm giving this restaurant one star is because it isn't possible to give them zero stars on this app. The wet burrito really wasn't very good at all either....waaaay too salty. This place isn't Mexican at all! read more

our waitress was amazing. she was quick and very helpful. the food is amazing. it came hot and quick waited like 5 minutes for it to come out. the bathrooms are very clean. love this place read more

I had an order to go. Service took a very long time. We even spoke to a manager, but it didn't help. We finally got the food and went home to eat. The order was missing the guacamole and sour cream that we paid extra to have. The burrito was so salty I couldn't eat it. It was TERRIBLE!! It was also visually unappealing. I lost my appetite just looking at it. I could t eat more than a couple of bites - I almost vomited it back up. A total waste of money!! I used to like this place, but it has gone downhill. We won't be returning any time soon! I do not recommend this restaurant. I decided to take this back for a refund. There is no way I should pay for something like this. The manager was cooperative, but I did wait a long time for the refund. read more

Hacienda Mexican Restaurant - A disgusting representation of a Hacienda burrito. Not only is this visually unappealing, it was too salty to eat. - Mexican Near Me - Warsaw, Indiana

Well, if you are looking for authentic Mexican cuisine... keep looking. However, if you want flavorful, well-prepared options, this place fits the bill. Our server, Kelsey, was super-service-oriented, pleasant and very courteous. The ambience is great. The food is tasty, just not authentic. read more

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I'm not sure where to start! We waited quite a while for someone to come and seat us, then the waitress came and took our drink order, when she returned with our drinks she asked if we were ready to order, so I asked her for a large guacamole, she told me that they don't have guacamole and that it wasn't even on the menu, so we just ordered our meals. My wife had a steak taco on a flour tortilla with lettuce, tomato and cheese, and sides of rice and beans, I had a shredded chicken taco fixed the same way as my wife's, also sides of rice and beans. I've never had a taco folded over on my plate with cheese melted OVER the tortilla, my wife's was the same way, we had to eat our tacos with a fork. Not impressed!! Then my brother-in-law goes there (he was the one who recommended us to go there), and he gets guacamole. You know, I tipped that waitress pretty good thinking non of this was her fault but now I'm not so sure! Anyway, I'll never go back, and I won't recommend this place to anyone. read more

Worst Mexican I've had upon my palate everything was bland. I asked for guacamole as an appetizer before they even took my order and was met with a dabble on my plate. I ordered tacos and had to put the toppings on myself. I wouldn't feed this to my dog. read more

If I could rate zero stars, I would. We ordered our dinner online (our order number was 50684). The pick-up time was for 6:50. I showed up at the correct time to pick up my order. I had to wait 30 minutes for my order ( I wasn't told why I had to wait), and then my order was wrong. When I asked to speak to the manager, "they were too busy." Nice Hacienda, real professional. read more

Quite possibly the most underwhelming experience. Food was typical franchise, under seasoned and bland. What stood out? Our waiter. He had absolutely no people skills. How does one become a server if they cannot effectively communicate? If I could, I'd give the experience negative stars. I wasted part of my day for substandard food and atrocious service. read more

awful food and service. my taco salad looked like it had dog food in it, my drink tasted like it came from a 7/11 slushie machine. ordered a beer and she forgot it twice then ordered a refill and didn't get it until after we were done eating... which was difficult to get down with nothing to drink. she was clearly not knowledgeable in hospitality and putting customers first. she took forever to come take the check so we left cash to leave faster. don't waste your time read more

I had the soft shell ground beef taco. I had it topped with their delicious enchilada sauce. Their nacho chips are always fresh and hot out of there warmer. The prices are reasonable for the amount of food you get. read more

Hacienda Mexican Restaurant - Soft ground beef shell taco, topped with enchilada sauce. - Mexican Near Me - Warsaw, Indiana

Food was good. Service was great for a Friday night. Portions were plentiful. I'd recommend Hacienda!

This Hacienda is disgusting. I'm not going to waste time telling you how gross it is, but it is gross. The food come luke warm every time and the meat looks like it came from a can. I can't believe it hasn't been shut down-- I wish it would close because it's a halfway point for the in-laws which means I have to be subjected to it every so often. The only thing I will eat there is the white queso with no beans... with, of course, stale chips. Gross. Gross. Gag me. Please for the love of all things decent shut your doors. Shame on you. read more

Love this place!! Always make a trip from huntertown just for the food here!! Miss the one that was down the road in Fort Wayne!! I always order the pick 3 for leftovers for the next couple days!! read more

Where do I start? Who has a ketchup based salsa? It lacks good flavor and has a horrible texture. Service was marginal and this place will be lucky to survive another six months. read more

Hacienda Mexican Restaurant - Salsa or ketchup? - Mexican Near Me - Warsaw, Indiana

The staff was very friendly, although my server was a little rushed. Understandable as it was full. The restaurant was clean...which is very important to me. The service was slow, as i mentioned, but three or four young woman stood at the door chatting, so mabe the table distribution was off? We started with a side of guacamole and it was good enough. Then i ordered a cup of chilli. It was spicy and would have been delightful, except it was luke warm. And that's how the rest of the meal went. I had a taco combo of Korean BBQ, pork and chicken. Sounded awesome, except they were cold. So that usually means the server didn't check on them soon enough or no one bothered to serve them once ready. Either way, not good. They were tasty, so warm would have been a great add. Probably won't go back...and that's too bad because they have an interesting menu read more

The only thing worse than the service was their food! Waste of money. Their meat tastes like it was microwaved....I'm pretty sure that it was. The salsa tastes like a bowl of ketchup. The cheese and bean dip was good, but that is it. While we were in there the wait staff dropped dishes at least 5 times..... read more

If you are looking for good Mexican food, keep looking. Food was served cold and sent back to reheat. Waitress came back and told us the Manager was taking care of the fajitas on the bill. She only took $4.00 off. Will not be back! read more

This used to be one if my local favorites, but service has decidely declined. Waited over 30 minutes for a mudslide which was served barely warm with no apology. Will not return unless changes are made. read more

"Mexican Food" a la gringo. Eating at Hacienda is about as like eating at a real mexican restaurant as eating at my grandma's house. Every little thing about it exudes fakeness. The chicken is ALWAYS dry. They must prepare stuff from frozen precooked "food". I can make a frozen burrito in my microwave. And it is just as good. This place isn't "Mexican". It isn't even Tex-Mex. It is Hoosier-Mex. Which is lame. Do yourself a favor. Eat at someplace where the proprietors and the ethnicity of the food share some common background. read more

While visiting the area it was suggested that we take our 10 person group to this establishment. I'll start by stating that the service was very good. We had a great waitress who handled the entire table. The food was a let-down. This is as far from authentic Mexican as you can get. The salsa tastes like ketchup with some spices thrown in. I had tacos and they came smothered in melted cheese. They were HARD SHELLS which were obviously soggy. The meat was pretty much flavorless. All in all, it's pretty bland and tasteless food. This place needs a lot of work. Apparently, the locals like it a lot. As a traveler I would never go here again. It's pretty bland and bad. Nice big room with lots of tables and chairs. read more

Okay. This place is not really Mexican and is VERY Tex-Mexish, however there are antlers on the wall!!! The hideous red "salsa" we were originally served had the consistency of tomato sauce (but the chips were freshly fried). Later, the waiter brought us a very strange indescribable (at least spicy) green salsa. The portions were Cheesecake Factory size, however the fake cheese on my tamales was a little frightening (but they DID have tamales). There was no special drink menu so I didn't get a Margarita or any alcohol. For dessert, both my friend and I got Fried Ice Cream (which I love). You had the option to get it with caramel or HONEY! And it was real whipped cream or ready-whip and not that nasty cool whip stuff. There is nothing else on the side of the road in rural Indiana, so if you are ready to eat fake Mexican, stop on in! (Plus, the service was great) One more thing, there was a heavily painted festive car outside that claimed it would take you do the Hacienda. I wanna ride! read more

Went there two nights ago for the first time for a late Valentine's Day dinner; very busy when we arrived (which is usually a good sign), and the host quoted us a 30-35 minute wait (we were sat within our quote time). Had a good experience at the bar while we waited and the bartenders were helpful with giving some suggestions on drinks (tried the orange frozen margarita; very tasty but not too strong). The reason that this place has two stars is for the awful service and lackluster food we received afterwards at our table. Our waitress insulted our next margarita order and literally said the words, "Ew, that's just gross!" (to elaborate: we ordered a Cabo Wabo Margarita.... Nothing out of the ordinary). Really, 'gross'? Not to mention we ordered this to be brought out with our meal and it was not. Our food came out next (fajitas, and their 'famous' wet burrito) and it was NOT HOT. Barely warm! I even placed my hand on the fajita skillet and it was not warm at all.... The burrito was not warm inside and the plate was not warm, either (and it was explained that this was ran through an oven/melter to melt the cheese...) We asked for a manager who came by shortly afterwards who explained, "Yeah, this happens from time to time but we aren't sure why..." After they took everything away to have it re-made, our waitress came by asking if the food had been delicious; we hadn't even had it at our table for 5-7 minutes before they cleared it. We were just astonished. Here's a tip, Hacienda: figure out why your food comes out cold to your guests 'from time to time', and hire some servers with some common sense. read more

Had flautas and my dad had a burrito. Excellent service! Laura was a very good server. Ask for her when stopping in. Very good meal! read more

Hacienda Mexican Restaurant - Flautas - Mexican Near Me - Warsaw, Indiana

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Has gotten worse every time we've been there. Food is horrible even their signature margaritas have went downhill. Management doesn't care. Go to La Troje to have a real Mexican experience! read more

Somebody told me that this was the best Mexican food in South Bend. They lied. Even if you were on Prince Edward Island, this would not be good Mexican food. Still, it's clean, and the service is decent, so it deserves two stars for that. read more

Almost didn't go after reading the reviews, but we received excellent service. Our waitress was very attentive and the food came faster then expected. In all honesty, the salsa was not fantastic but after adding some hot sauce better. Also, the pulled pork was a little salty but all in all we really enjoyed our food and our service. read more

Very friendly staff. Chips and salsa good. Tex-mex atmosphere and menu. Chimichanga was small but tasty. read more

Hacienda Mexican Restaurant - Beef chimichanga. - Mexican Near Me - Warsaw, Indiana

3 stars for the Tuesday,Wednesday and Thursday frozen "out of the machine" margarita specials. (For the record I prefer frozen margaritas out of a machine.) The food is horrible (1-2 at best). Tuesday: Frozen margarita special $3 mugs. Wednesday: $2 glasses with $1 hangers (extra shot of tequila) available. Thursday: Top shelf on the rocks margaritas for $5 Wait until you get loaded on the cheap margaritas before eating their food. read more

I'm shocked at the reviews. We are here from outta town and saw this was busy so we're like should be good and it was great. Alexis our sever was very sweet and helpful, the food was delicious. Didn't have to wait for anything.. everything was fresh. Salsa was YUMMY - if were ever up here again we'll definitely come back. read more

Waitress tries to up sell without telling you how much it costs extra. Chips were really good and so is the white caeso. But thats where it stops food is only so-so. Nothing great here go somewhere else. read more

Don't expect to get chips and salsa with your go order unless you pay for them. All other Mexican restaurants include them free.

I would give this place a 0 if I could, service was awful food was either under cooked, or had hair in it. I love the one in Mishawaka. But this one just under performs. read more

In town on business and this restaurant was right next to hotel so decided to stop in for dinner. As soon as I browsed thru the menu, it was obvious that this is not an "authentic " Mexican restaurant. I usually order carnitas whenever I try a New Mexican joint but carnitas were not even on the menu. Pulled pork tacos were though and they were ok. The service was good and all the wait staff appeared attentive and smiling. As others have stated, the salsa here is by far the worst salsa I have ever ate. It really does taste just like ketchup and had the exact same consistency, maybe thicker. Not from this area but if I was, this would not be my go to Mexican place. read more