We stayed here on a whim. I LOVED EVERY PART OF IT. I HATE that the prices are going higher now,…read morebut it was so luxurious and fun. The bright colors, the clean bedding, room, and kindness of the front desk. I was so bummed out we didn't arrive sooner to enjoy the many amazing ammenities. The breakfast was fabulous! I made myself a yogurt parfait that I loved, waffles that felt super guilty to eat - but they were delicious, fresh fruit, and pastries. On the yucky side were - the sausage or turkey flat round patties and round flat patty eggs were not very good at all. And the coffee wasn't either, and the hot water tasted like it had been filtered through old grinds or something it had a hint of coffee. However, I am thrilled with this place, so the few inconveniences I am happy to over look! Just an overall fun vibrant place to stay when traveling. I wish we had stayed at the Turlock location for a recent funeral, but were unable to at that time. We will be back for sure! The apples are free too!! :)

This is a good hotel to unwind in. It's like a second home (Home2!). They have everything you need,…read morefireplaces outside, grills, burners, microwave, large refrigerator, comfortable bed and blackout curtains! The service is fantastic and they offer free meals (but being in Hawaii time, you can't wake up in time!). And the Bear diner is right down the road!!!! (You must eat there!)

If this review were based on CJ alone, I would give 5 stars. He had excellent customer service, was…read moreprofessional, helpful, and did the best he could while clearly working without enough support. But based on the hotel itself, this would be 0 stars. The room was extremely unclean. The refrigerator, microwave, counters, remote, door handle, and multiple other surfaces were dirty and sticky. My mom's room also had a blood stain on the sheets. We were handed cleaning supplies because the room was so dirty that I ended up cleaning parts of it myself. Check-in was delayed even though rooms were supposed to be ready at 3 PM. On top of that, there were barking dogs and a basketball team running through the halls making noise late at night and again early in the morning. Staff tried to excuse the barking by saying someone was near the door, but if guests bring dogs to a hotel they should not be disturbing everyone else. The office manager was also not pleasant and came off dismissive when I asked a simple question about a 30-minute late checkout. Breakfast was disappointing and below the standard I normally expect from Hilton properties. I've stayed at multiple Hilton properties recently, and this was by far the worst. CJ deserves recognition, but the hotel itself needs serious improvement in cleanliness, maintenance, and management. All the manager said was she'll talk to someone about it

Went here for a staycation because of the free breakfast and indoor pool. Overall, a really great…read moredecision! Pros: - amazing, heated indoor pool. A perfect temperature and very clean. The pool room is pretty small, but when we were there it was easy to get it all to ourselves. The craziest thing is the pool is open until midnight! - really good coffee available 24/7 in the lobby. It was a dark roast and had a lot of flavor. We really appreciated being able to get coffee after dinner, or whenever we wanted - pretty nice location near a lot of shops and restaurants. We were able to see July 4th fireworks from our room - breakfast the first morning of our stay was really good! Omelettes were better than the Holiday Inn Express, and the sausages were restaurant quality. The staff was on top of it, stocking everything constantly. Good selection of juices and the waffle station makes the best hotel breakfast waffles with a lot of flavor. We appreciated that there were hashbrowns as well - staff was really kind and were always very helpful - clean, reasonably modern rooms with the BEST hotel TV I've ever used. It was very responsive and fast, without any of the usual frustrations. It also has streaming services you can sign in to. If you don't want to sign in, you can use Tubi or Pluto for free on demand movies, which is amazing. There are also free games to play together which is cool. - very quiet overall, even during the holiday weekend. We barely heard anyone else in the hotel except at the pool and at breakfast Cons: - 2nd day breakfast was a bit disappointing compared to the first day. Standard buffet scrambled eggs with little flavor, and no meat or potatoes! Just some biscuits and gravy, which were fine, but no comparison to bacon or sausage. My gf and I felt that, compared to a Holiday Inn Express, the breakfast options here aren't as good when there is no meat. The meat and omelettes were much better here than they are there, but when we had none, we realized the other options were pretty lacking. No good pastries like the cinnamon bun at HI, and limited yogurt, granola, and cereal options. If I was to pick one for consistent breakfast offerings, I would probably pick HIE. - weird $12 parking fee is kind of annoying and subtracts some of the affordability away from this place - rooms were kind of small, I felt, compared to a Holiday Inn Express, and the tv was a bit small. Not really a big issue though

This hotel is the best in Tracy. I always come here when I have events conferences or needed to…read morestay for pleasure. The rooms are good. The customer service is great. The sales department is outstanding. I always come here number one room service when it comes to cleaning it's always clean. I have no complaints five star. See you at my next event. Thanks to Bee and her crew.

Nice hotel. Beautifully decorated for the holidays. The beds were comfy and big rooms. Lots of…read moreparking. The breakfast was perfect with several options. If traveling in the area a good option to stay.

I thought this particular hotel was somewhat dated. The lobby and the breakfast room, as well as…read morethe room I stayed in were quite small. I've stayed at a number of other different Fairfield's, and in my opinion this one is definitely not representative of the chain. The hotel is located out at the edge of a large shopping mall, so the parking is connected and essentially together with all the other stores and restaurants that are located in the mall. The one big plus is that are many stores and a variety of restaurants within very close proximity that you can easily walk to.

This was an amazing stay. The hotel guest service staff was friendly and professional. Our room…read morewent above our expectations. We requested a handicap accessible room. It was perfect. It was spacious. The bed was extremely comfortable. Housekeeping was attentive to our needs. One of the cleanest places I've ever stayed. They have free wifi and breakfast.

I was in town for business at the various Sutter medical facilities. This was a fine place for a…read morequick work trip. I wasn't expecting much for a Best Western in Tracy but it was pretty good. The room was clean and quiet. There was ample space to work, decent free internet, in-room coffee, refrigerator and microwave. Various places to eat and stores nearby made it convenient. The staff seemed very nice. The evening receptionist was very nice and helpful with my various keycard issues. (Sorry, forgot his name. Begins with an M.) My only issue was the air conditioning. It was noisy and did not maintain temperature consistently.

Very nice place.... Clean, well organized, well taken care of! Emi, night shift manager outstanding…read morefor taking care of our personal needs with a disabled mom. Very sincere, down to earth and extremely knowledgeable. Best Western, you need more employees like Emi!

A solid 4 1/2 stars. I am in Tracy, and picked this place to stay for the night. The price…read more was only roughly 100 bucks on a Monday night. For what I got, it was extremely good. They had been doing renovations, and you can tell. The hotel is kept up very well. The lobby is bright and clean, and they have plenty of places to sit. The. Staff was beyond friendly and helpful. It's in a good neighborhood close to I 205, and you do have to scan your room key to get on the elevator. There is a pool and spa, they are outdoors, but they do keep them open and maintained year round. If it weren't raining, I would've loved to use that spa. They also have a guest Laundry. The room was decent sized, and it was spotless! The TV got Dish Network with a very good picture, there's a fridge and a microwave, there was plenty of lighting and lots of places to charge my gear, and the bed was one of the most comfortable hotel beds. I had slept on in a long time. Not too soft, not too hard, just perfect! The thermostat kept the temperature just right. . The bathtub had a permanent bath mat in it, but the hot water can be a little tricky. I turned the knob all the way to the left, and I was not getting any hot water at all. I called down to the lobby, and she told me that to get hot water, you just barely turn the knob to the left, like you would normally do for cold water. Basically, it's reversed. They had a good breakfast in the morning. Fruit cups, yogurt, hot and cold cereal, a pancake machine, Eggo style waffles, and two hot choices. Today, they had sausages and eggs. They also have hard boiled eggs, as well as juice, coffee. And hot cocoa. The coffee and hot cocoa are available 24 hours a day. Breakfast was very good. I had an appointment at 10 AM, and I didn't want to leave my gear in my car, so I asked them if they could extend my 11 AM check out to noon. No problem at all, they were glad to do it for me. The onlyreason I'm taking off a half star, is because of the Wi-Fi. Basic Wi-Fi is free, if you want. Full Wi-Fi, you have to pay five dollars a night. The basic Wi-Fi was just fast enough to stream video, but it was a little bit spotty. I have good hotspot data on my phone, so I just use my phone for Wi-Fi. Other than that, everything was great. I would stay here again in a heartbeat. Thank you.

The manager made everything better. She called and made sure to address all our issues. Very well…read moredone and excellent customer service.

I recently stayed at the Fairfield by Marriott and had a wonderful experience, thanks in large part…read moreto Rachel B. at the front desk. From the moment I arrived, she was incredibly friendly, welcoming, and professional. Rachel went above and beyond to make sure my stay was comfortable and enjoyable. She was very accommodating, attentive to my needs, and always greeted me with a smile. It's clear that she genuinely cares about providing excellent customer service. Employees like Rachel make all the difference when traveling. I truly appreciated her kindness and dedication, and she helped make my stay a great one. Thank you, Rachel, for your outstanding hospitality!

Property was very clean, staff was extremely helpful and available at all hours, location is prime…read morenear gas stations restaurants fast food

The area that the hotel is at is a1. The food spots is all over the place. Now the internet is…read morecomplete trash here. I would not recommend the upgrade on the internet. They have stores to boot. Walmart, Home Depot and etc it was clutch.

I travel for work very frequently and this is hands down the worst hotel I've ever stayed it, from…read morethe front desk to the rooms. There was cockroaches / ants in the room, a nasty smell, suspicious people lingering and the "to go breakfast" are oatmeal packets. Also, the FF's in Tracy said they run calls here constantly due to people on drugs and it behind a homeless relocation place and there's also people that have this place as a home.. the staff also took out my coworkers personal items and packed them up to pick it up downstairs since we were moving somewhere else... don't stay here :)

The service was not available I needed pillows had only one pillow, needed towels, needed soap to…read morewash hands and to shower and no Tv. I ask the guy in the front he never came to give me nothing, I ask for a refund he said no. Will never go there again

I guess?? Now I can…read moresay I've stayed at Motel 6... definitely first time and the last time. My back hurts, my neck, my body... everything. The room is dirty... sheets are stained. Room DOESN'T have ac???? Things are like broken left and right. Especially the bed!!! Oh my god. We also had to wait 70 MINUTES waiting for someone to let us in.. we got in our room at 3am!!!! Wtf??? Definitely NEVER come here UNLESS it's last choice. We SHOULD'VE slept in the car... most definitely WOULD'VE been more comfortable. P.S. walls are paper thin so you'll hear everything and everyone.....

Upon entering the room, I was immediately hit with a strong, stale odor. I then discovered the…read morefollowing alarming and unacceptable conditions: * Blood stains on the wall * Burn holes in the comforter * Broken curtains * Dirty room overall with no evidence of recent cleaning * No clean towels provided * My room key/card did not work, leaving me locked out * Suspicious and sketchy individuals loitering directly outside my window Due to these issues, I did not feel safe or comfortable staying in the room. I spent the entire night awake and on edge, unable to sleep due to fear for my safety. This was not the experience I paid for, and it fell far below even the most basic standards of cleanliness, safety, and hospitality.

Now I usually don't do reviews. BUT I booked a room for the night & was only there for one hour…read more Took a shower & saw two COCKROACHES crawl out the bottom of the shower. Called for a refund of course & what do Yknow. No refunds. The guy who answered was SO RUDE & hung up the call right away. Called bookings to escalate the problem & only received $12 as a voucher when I spent $70!!!! Insane & unethical. I understand there's no refunds but why would I stay at a place that's cockroach infested?!?!? The guy goes I could've cleaned the room for you. NO! That's not the point. NEVER AGAIN. DO NOT BOOK HERE AT ALL unless you're used to being in a filthy place