I came to this store to buy a money order. A scary old man held the door for me the entire time I…read morewalked across the parking lot, staring at me. When I crossed the threshold, he followed me in, letting the door close behind him in front of two other customers. They came in behind him and he ushered them ahead of him so that he could stare at me while I got my money order. The cashier could tell I was frazzled and he asked me if I was okay. I explained that the man was making me uncomfortable. He said, "Oh I know him. You're all good." "I'm clearly not all good. If you know him, tell him to stop." "I don't know him like that." "But he is making a customer feel uncomfortable." "Then say something to him." So, I turn to him and say, "You need to leave me alone, dude." He snaps back, "Oh what, don't hold the door for you?" "No! Don't hold the fucking door open for me and don't stare at my tits for a half mile either!" Keep in mind, this man was only holding the door while I walked across the whole parking lot because he saw me coming, and then let it close in front of TWO other customers. He was not being polite. He was being predatory. I am a grown ass adult. I can open my own fucking door. I turn to the cashier with tears in my eyes and say, "I shouldn't have to do that, man, I'm the customer." He says, "Look, I just got outta prison. I'm not trying to go back." "I can appreciate that man. I get it." He shook my hand and I left crying and shaking. I want to be very clear here: THE CASHIER DID NOTHING WRONG, he just failed to do what was right. And that is not HIS problem, it is a problem with 7/11. It is a very important thing that 7/11 hires ex-cons. When those people have options to be productive members of the community, WE ALL BENEFIT. I am no fool. I understand the importance of this job not just for him, but for all of us. The problem is that the only way this man knows to solve a problem is through violence. That doesn't help any of us, and it doesn't provide him with a framework for how to effectively exercise his actual power in that situation. The 7/11 is not public space, it is private property. The appropriate action would have been to tell the old man, "Hey, dude, you gotta get out of here for now. Go where I can't see you and come back in five minutes. Leave the woman alone." If he doesn't leave, you have the right to refuse him service. "Listen, man, if you won't leave for a little while, I gotta ban you for the day." And if he still won't leave, now he is trespassing because you already refused to serve him. At that point, you can involve the police if necessary. 7/11 should be training its employees to do this. What if ICE showed up? Trespassing is the one thing people at their workplaces can do to help keep the community safe from ALL predators. Know your privileges and use them wisely and for the benefit of the people.

Wonderful, friendly staff and Owners. Store stays well stocked and has a wonderful variety of…read morethings available.,

Very frustrating to not be able to use self checkout WITHOUT staff hovering and taking over!…read more I would rather go through a check stand than deal with self check out and I help her that thinks they know better two times I have had issues with the use of coupons because they say no you can't use them. However, the system says yes I can just leave me alone and let me do self check. I got this.

Today was the final time I will be going to this location. The idiocy of the self checkout system…read moreis absurd. The cashiers stand around waiting to help people who can't figure out the system is a ridiculous concept. The lines back up while the customer is front of the line fumbles through the process. What is with the lack of customer service? i don't get the rationale. No cashier station was open to take care of those who were waiting. Self service is the only option? Stupid.

The Scotts Valley Walgreens pharmacy seems to be in a nose dive. Ridiculously long lines at the…read morepharmacy window. A woman I met had been sitting and waiting for an hour for a Covid test... and she'd even made an appointment and already checked in. There were about 6 staff members working behind the counter, so I can't imagine why lines and waits are so long. Is our town that addled in prescriptions that even one of our many local pharmacies is lumbering under the weight of demand? Are we really that unhealthy? Or is Walgreens really that unprepared?

They are not busy (I wonder why?!) but you can't get help - you can get ignored. I did try,…read moreI ended up going across the street to CvS. I keep trying this store and it's always the same. Customer service - please don't respond with your bla bla bla - just improve your store.

I have been going to Steve's Union for 30 years. They even fix flat tires all day. The remodel is…read moretop notch, too. They sell propane, and it's easy to get to across from Dominican Hospital.

I've tried a few tire places around Santa Cruz usually it's about 15 - half hour (or longer) just…read moreto get seen, and the vibe isn't great. Steve's 76 was the complete opposite. I pulled in with a tire that needed a quick repair, explained the issue, and about five minutes later I was back on the road. No hassle, no runaround just someone who jumped on it and did the job right. The guy who helped me was and friendly and kind and easy to talk to, generous with his time, always smiling and he made me feel totally comfortable. If you need it done, you need it done fast. You don't want to wait. This is the place to go. Five stars. New go-to in Santa Cruz.

Fred is too busy rinsing down storefront to allow customers food service or even a ambiance of…read morebusiness. This store goes from #1 to burn book .

It's a standard 7-Eleven with the usual products. Came here to get water while on a walk. I got the…read moreSkyra brand Icelandic water which is distributed exclusively by 7-Eleven. It doesn't taste much different to other bottled water brands I've tried and it was (2/$4.50) with each bottle being 1 liter. The employee was very nice and it was a quick visit. This location also has a Redbox out front, which I haven't seen in a while since my local 7-Elevens removed theirs.

Terrible service. The woman at the front was very rude, and told me several times that my…read moretransaction did not go through due to insufficient funds, so I left with nothing. I later see that she charged my account! DO NOT GO HERE SHE WILL STEAL FROM YOU! Terrible product selection also. 0 stars if I could.

I enjoyed my conversation with the staff -friendly and the atmosphere was so calm when I went there…read moreto buy some snacks and had everything that I needed. It's close to the beach and also, around the corner by several hotels within walking distance.

A corrupt cop pulled me over for going five miles over the speed limit and over charged me for a…read moreticket.

This is a great location and easy to park. This location has been there for years and the people…read morewho work there seem very nice. It's a clean mini mart with a nice selection and very convenient.