We've been coming to El Cerrito Veterinary Care since our dog Mango was a tiny puppy doing her…read morefirst wellness exam. We've consistently had Dr. Fernandez as Mango's vet until most recently when Dr. Vi has been filling in the appointments. Both of them have been great. As they are both patient, kind, and really thorough about walking us through different concerns we've had as they arise. And aside from 1 vet tech whom we met very early on who seemed to exhibit zero bedside manner nor patience with Mango when she was very young, all the rest of the techs and staff here have been a pleasure to work with. And that one tech doesn't appear to work there anymore (not surprisingly) as we've never seen him in any visits since, so it all works out. One thing of note though, El Cerrito Veterinary Care now offers their own online pharmacy. So as a result, they will not accept phone/email requests from other pharmacies confirming prescriptions. Instead, you'll have to ask for a written prescription during your visit.

Very disappointed with this vet. After taking our dog for the last three/four years, we were…read morenoticing that they kept trying to add labs and other work to our dog that didn't seem necessary. We know this only because we went to other vets and we were able to get what our dogs need and not be overcharged for things that they didn't. We recently went to visit El Cerrito veterinary care for a few regular procedures that our dog needed to get done. These procedures were done in the past without sedation, using a muzzle. To our surprise, we were told that the doctor recently made a note to sedate our dog for any further procedures. Our dog has not been sedated for any of these minor procedure in the past. This is an additional charge that we did not want to pay for because it did not make sense. We have been bringing our dog in for the same exact procedure for 3 years now, and a muzzle was always used. Unfortunately, we're noticing that they take advantage of the fact that people would pay anything to take care of their dogs and throw in additional charges. We were quoted $150 before went in for the appointment, and when we got there, we were told that with the sedation we would be paying close to $500. This meant that anytime we came in to bring our dog we would have to be paying close to that amount. When in the past, we would pay no more than 150 for the same exact procedure. Please be careful with this vet. They completely take advantage and for that reason we're no longer going there.

The front desk receptionist was nice, and Dr. Wu was nice and knowledgeable. Unfortunately, the…read moreservice was very expensive (at least for me). I recommend doing your due diligence and understanding the pricing beforehand. When you're worried about your pet, you just want them to be okay and do whatever you think is best, so it's easy to agree to services right away. In my case, I also didn't do enough research, and my ignorance led me to overspend. I can't blame anyone but myself.

The Codornices team has been our trusted partner for our critters health, from new kitten adoption…read moreto senior cats at end of life. Our vet Dr. Gurley and the supporting staff are gentle, calming people and excellent communicators. At last visit, our current cat started purring during an exam, much to everyone's amazement. And this is a cat who typically hides whenever anyone except family enters a room.

If you are in the need for an in-home euthanasia visit, I highly recommend Dr. Grant. We were…read morelooking for someone who would transition our adopted feral cat at home. Mer did NOT want to be in a carrier, his stress and anxiety levels were running high. Having the ability transition him in the comfort of our home was, for all of us, perfect on many levels. I called the clinic, explained what I what I wanted to do and they had me reach out to Dr. Grant via email. He was responsive, communicated all the pertinent details to me and we scheduled a date. My husband and I have "graduated" many furbabies in our lives so we are not strangers to the process, but when the day came, Dr. Grant arrived and went over the procedure one more time to make sure I would be at ease. He did not rush and Mer moved on peacefully. We still have four dogs who will eventually need help in moving on. It gives me great comfort to know I can reach out to Dr. Grant when it is their time.

Dr. Grant is wonderful and caring. He has helped us on three different occasions with end of life…read moredecisions for our dogs. The service he provides is invaluable. Highly recommend!

I'd like to update my review on Modern Animal. When I posted the initial review, I had someone from…read moreMA contact me that same day and ask to speak on the phone. I will say that I do feel that my concerns and frustrations were heard and that they took appropriate actions to make it right. I have continued to go to MA and since have not had issues of my appointments being cancelled. I would also like to say, even with my original review, the staff at MA are ALWAYS very kind and attentive, and I feel that they have my dogs best interest at heart, from day one. I appreciate MA for contacting me and trying to make things right, and it makes me feel more confident in continuing using them in the future.

Huge thank you to Dr. Dianicia Valencia and the team for taking such good care of Ben today. I was…read morehonestly very stressed and worried when his dew claw injury suddenly became worse, especially after already bringing him in the week before. What I appreciated most was not only the care for Ben, but also the kindness and understanding toward my financial situation. The doctor took the time to explain every recommendation clearly, never pressured me, and helped work with me to find a treatment option that was still safe for Ben while being more affordable. As a pet owner, that level of compassion means a lot. Veterinary emergencies can be overwhelming, and being treated with patience and understanding made the entire experience so much less stressful. Ben may have been a little dramatic today but he came home safe, cared for, and already acting like himself again (especially after snacks). Thank you again for your kindness, honesty, and for truly caring about both your patients and their owners. We really appreciate you so much.

The staff is the most caring for pets, they really are compassionate - everyone from the front…read moredesk, to the techs, to the doctors. I love that you can get same day appointments in a pinch. Care and advice is excellent.

I departed a while ago from another vet due to their repeatedly jostling my dog's MAST cancer sites…read more(this uniquecancer is triggered by histamines) and insisting on tests to confirm an obvious condition. My my, what a difference experience the BAnimalHospital staff and doctors. They listen. Carefully. They are courteous, efficient and kind. No having to pay for tests to confirm what is already known -- unnecessarily. I think they are stellar. They are also proactive. There's usually parking out front (metered). The wait times are reasonable. Recommended!

Dr. Chew is the most amazing woman. As a death doula, there is no one I can recommend more highly…read more She is empathetic and kind. Her serenity accompanying me through one of the most difficult losses of my life was a gift.

I'm not sure what took me so long to write this review, part of me thinks it's because saying…read moregoodbye to my best friend was so hard, and I still miss her 2 years later. That said, Dr Susan helped my wife and I through a very difficult time. She helped me say goodbye to my sweet elderly cat who was suffering with cancer. We did it in the warmth and comfort of our own home, and Dr Susan was very sweet, gentle, and caring. We could not have asked for anything more, and I highly recommend her. If you're on the fence about saying goodbye to your elderly pet this way, you should know that our sweet girl passed very calmly in her own bed, surrounded by the people who loved her. I'm grateful that we got to part ways with her relaxed and comfortable.

Dr. Kim literally saved our bulldog. She was so skinny,…read morecouldn't walk and had allergies that no one could figure out. We thought we'd have to put her down. But we took her to Dr. Kim as recommended by a friend and after a few months, she was like a puppy again. Running around and acting goofy again. The only thing we still can't figure out is her allergies but he has it managed to the point where she's comfortable. She still stinks though but that's just how she is lol Dr. Kim really cares so much about his patients. I was going to post this years ago... but I guess I didn't complete the post. It's a good thing I didn't. A few years have passed and now we bring our other dog too. Dr. Kim and his wife, Young are wonderful and we love going to them. You will too!

Kind and experienced Dr. Kim and Mrs. Kim have always helped our cats stay healthy and happy! They…read moreare a wonderful team.

We've had to come here twice now. The first time, in 2023, our tiny kitten was diagnosed with…read morepanleukapenia. They were so kind, as we said goodbye to our tiny boy that we had bottle fed and raised from birth. The in house diagnostics are great. We didn't have to wait long at all for the test results. The 2nd time, we brought in our elderly girl. She was 16. When her vet turned us away when we came to tell them we were coming in (they told us "maybe tomorrow"), we headed here. She'd been sick a while, we knew it was coming. Of course, that didn't make it any easier. The staff here was absolutely wonderful. As soon as we walked in, they took us out of the lobby so we wouldn't have to sit with all the happy/healthy animals. They didn't question us, they saw her and told us we were making the right choice. They brought her a soft cat bed to lay in. They gave us all the time we needed to hold her and love her, until we were ready. No pressure. Then they allowed my 16 year old daughter to hold her beloved girl until she was gone. We were allowed more time with her. Then they gave us each a vile of her beautiful fur. We weren't rushed. We did everything on our terms/time. And our girl left this world surrounded in love. I would 100% recommend PETS Referral Center. I hope we never have to go back. But, we would of we had too.

Im writing this review to thank all the team at PETS for their honesty and empathy during one of…read morethe hardest moments I have experienced. I went online and filled out the forms necessary for an emergency visit. When I arrived they were already expecting her, despite it being 4th of July, things moved quickly. Our dog was of old age, not eating, and lethargic. I was expecting that it was likely she was in the middle of passing away, which the team confirmed. The team put me in a room where I could talk with my family and make a decision with them (since I was dog sitting and everyone else was out of town). While the decision needed to be made quickly about next steps, they were empathetic and patient with us. We opted to put our girl to sleep; she was in a lot of suffering. The doctor was so respectful and it was a peaceful process. Thank you for caring for our Chispita. We are grateful for a sad yet peaceful experience.

You will be waiting at least 10 min in their front area just for someone to come to the desk. I've…read morehad this almost every single time I come to this location.

I've been trying to get my dog some mange medication that she sorely needs and all i'm getting is…read moreweight on hold.Wait on hold wait on holdthat she sorely needs and all I'm getting is wait on hold. Wait on, hold, wait on, hold. Their level of customer service at this office is almost none existent if you need to get your pet quality, pet care.Don't go here because they will not care about you! I am switching vet clinics immediately because these guys are a disgrace

Excellent customer service. I called regarding an emergency with my puppy and even though urgent…read morepet animal hospital was not able to help directly, the lady on the phone was an angel for referring to an emergency hospital. Thank you so much for helping me!

I came in on a same day appointment for my cat who had developed stomach issues. Like a lot of…read moreother cat owners know, it can be stressful finding a vet that can give as good care to cats as they often do for dogs. I came here on a recommendation from my usual vet who were out of availability and boy am I glad. Dr. K was wonderful, empathetic, sweet, and very detailed in her care of my cat. She understood how to approach to my little scaredy cat and did what she could to avoid any further stress. She answered my questions, provided me with important information, and we were on our way! I also want to say thanks to the front office and the vet techs. The place seemed very busy and it seemed they were all working everywhere all at once and even then they were prompt and polite. Although I would happily pay anything to make sure my cat is okay, I can't deny I was thinking about what it would cost since it's an urgent care vet, but I found the price fair and, at least for me, affordable. I would recommend anyone who is looking up the reviews to feel ease when considering Urgent Pet.