Let me first say that the Visalia location and the Farmersville location are run by the same people or company. I signed all the contracts at the Visalia location and my grandmothers viewing was at the Farmersville location.The worst experience I have ever had and will live with until the day I die. I was promised by Brad Miller he would take care of everything. As I had let him know this was the first burial I have had to organize. It was for my 97-year-old grandmother. Let me first start by saying my grandmother was at home in Placerville Ca when she passed. I was told by Brad Miller my contact at Hadley Marcom Funeral Chapel that they personally would pick her up in and take her straight to the Visalia location. That did not happen. When I called Brad to let him know that she had passed it was in the afternoon 12 PM. It is a four-hour drive to pick her up. He asked me if he could send one person, he was short on staff. Again, not knowing how the process works and just minutes of losing my grandmother still in tears I agreed. When the man showed up, he was not from Hadley's he was a third party just a person from Santa Cruz Ca he said. Did not have any information on my grandma only that he was taking her to a holding place near Selma Ca if I remember right. And Hadley's would come get her in the morning. There was nothing I could do. This story gets worse! Now with sending only one person this guy needs help getting my grandmother in his SUV that had the seats folded down and a piece of plywood! I now know what the phrase "Tag and Bag "comes from. As me and my nephew had to help him put a tag with my grandmother's name on her ankle and wrap her in plastic before we helped him lift her on a gurney thru her bedroom door. I will never forget it! This story just keeps going. He asked me for an Obituary two days before the service. At the viewing which I paid for 4 hours I got 2 hours. There was no staff person to direct and greet my family at the Farmersville location. I called the Visalia office they said Brad was at lunch. There was no guest sign in book or the handouts about my grandmother there either. Then at about 1pm when the 2-hour viewing was over .Brad showed up with the book and handouts and said "WELL THEY WERE COMPLEMENTARY ANYWAYS" One of the employees who showed up with Brad. Apologized to me about the way he was dressed, he said he was just called into work to help put my grandmothers' casket in the hearse to take her to the cemetery. The End read more

Let me first say that the Visalia funeral chapel and the Farmersville funeral chapel are the same company . I did all the paperwork and signed the contracts at the Visalia location and my grandmothers viewing was at the Farmersville location because it is the closest to the Exeter. The worst experience I have ever had and will live with until the day I die. I was promised by Brad Miller he would take care of everything. As I had let him know this was the first burial I have had to organize. It was for my 97-year-old grandmother. Let me first start by saying my grandmother was at home in Placerville Ca when she passed. I was told by Brad Miller my contact at Hadley Marcom Funeral Chapel that they personally would pick her up in and take her straight to the Visalia location. That did not happen. When I called Brad to let him know that she had passed it was in the afternoon 12 PM. It is a four-hour drive to pick her up. He asked me if he could send one person, he was short on staff. Again, not knowing how the process works and just minutes of losing my grandmother still in tears I agreed. When the man showed up, he was not from Hadley's he was a third party just a person from Santa Cruz Ca he said. Did not have any information on my grandma only that he was taking her to a holding place near Selma Ca if I remember right. And Hadley's would come get her in the morning. There was nothing I could do. This story gets worse! Now with sending only one person this guy needs help getting my grandmother in his vehicle that had the seats folded down and a piece of plywood! my nephew and I had to help him put a tag with my grandmother's name on her ankle and wrap her in plastic before we helped him lift her on a gurney thru her bedroom door. I will never forget it! This story just keeps going. He asked me for an Obituary two days before the service. At the viewing which I paid for 4 hours I got 2 hours. There was no staff person to direct and greet my family at the Farmersville location. I called the Visalia office they said Brad was at lunch. There was no guest sign in book or the handouts about my grandmother there either. Then at about 1pm when the 2-hour viewing was over .Brad showed up with the book and handouts and said "WELL THEY WERE COMPLEMENTARY ANYWAYS" One of the employees who showed up with Brad. Apologized to me about the way he was dressed, he said he was just called into work to help put my grandmothers' casket in the hearse to take her to the cemetery. read more

Hadley Marcom had helped us with my mother's arrangements in 2013 and just recently my father's. We couldn't ask for a better staff of people to walk us through such emotional & stressful times. I would highly recommend them to anyone! They are professional, friendly, and sincere. The quality most appreciated was their patience. You are not pushed and pulled into making decisions. They give you control of creating your own special ceremony for your loved one. Very affordable on both occasions! For those who are interested in viewings, they do an excellent job here as well. My mother looked beautiful and my father as handsome as ever, just like the pictures I gave them. It is obvious to me that they are very proud of their work and have a genuine passion for helping others in a time where most can be easily taken advantage of. It's quite a relief to know that everything is handled by trustworthy people and you can just try to focus on grieving. We would like to thank Steve, John, and the rest of the staff for taking such good care of our family. read more

Thank God for Hadley & Marcom Funeral Chapel & especially John Alvarado, for his dedication and compassion for his customers. I was so overwhelmed with grief ! I didn't even show up when I was suppose to for making arrangements for my Dad. Yet ,when I finally did show up John went into overdrive and amazingly made our special funeral date request happen. My Dad was laid to rest on his birthday which included a full military burial .He worked right through the weekend in order to get any and all necessary requirements. I will always be grateful for their outstanding service at a time when I was so lost in sorrow. Janiçe Collier-Cavazos One more important thing , so many people could not believe how unbelievably good ,so natural, and peaceful that my Dad appeared as he was viewed. It was very comforting to think as though he was just asleep..... read more

In times of family tragedy it is a great comfort to have the services like the ones that Hadley Marcum provides. John and Tania were both top notch. From the very beginning of my father's passing all the way through to delivering his cremains I received nothing but the very best. Each and every time there was a phone conversation, face to face and email communication was professional, and filled with care. Tania was friendly, shared her experiences and listened to my mother and I to get a good idea of the type of man my father was. This is not my family's first experience with Hadley Marcum. I would, without any reservations recommend Hadley Marcum. read more

Hadley Marcom funeral is a very beautiful, warm place inside & out. Meaning, not only is their environment, but the customer service. They will help make a stressful, difficult time in your life, as easy as it can go with funeral planning. We had a great experience with them. John is kind, caring, sensitive to your needs, and willing to do whatever it takes to help you out in anyway. The owner Steve is professional, friendly, and you can feel the "personal" family owned touch. They are both very hospitable. I can't say enough good things about them. Thank You for everything! read more

It was most comfortable knowing Hadley-Marcom made our experience easy. Our son Sergio F. Escarsega passed away February 24th, 2014 in Sacramento, California. John our cordinator was wonderful. He made it very easy for us with no pressure. This was a very hard knowing we had to lay our son to rest. John made it all come together. Our oldest son choose the harley davison hurst. It was amazing!! Our son Sergio went out in style, thanks to Hadley-Marcom. We truely believe Hadley-Marcom treats you like family. read more

Hadley Marcom took care of everything necessary during our most difficult time. John ensured even the smallest detail was covered so we didn't have to think about so much. The chapel is BEAUTIFUL! The people/staff are AMAZING! The cost was much less than comparable (and less nicer) funeral homes. I can't thank them enough for everything. My dad had a beautiful send off and I believe he would've been proud with the military services. Thank you John and Hadley Marcom. You are WONDERFUL!!!!! read more

Our family used Hadley-Marcum when our father passed, and this month our mom passed. The staff was as wonderful as we remembered them being before. They thought of everything as we were broken hearted and uncertain about details. They listened and offered options. Kindness is their strong point. My brothers and i were thankful for their knowledge. They were transparent with all costs . They are the best funeral home in the valley. read more

During the loss of our loved one Hadley Marcom went above and beyond in assisting us with the final arrangements of our loved one,The compassion they offer during this difficult time was just so comforting. I had to return back a few days later and they remembered my name. Made me feel good during this difficult time. I would highly recommend Hadley Marcom to assist you with the services of your loved ones final farewell. read more

My mother passed away while visiting my brother in Visalia. Hadley Marcom did an outstanding job in taking care of her and transporting her home. She passed away on Saturday and was brought back on Wednesday. John from Hadley's did his best to expedite matters in spite of the legal entanglements. It was comforting having John help because her death was sudden and unexpected. read more

It's was truly a beautiful comfortable environment. Losing a loved one is extremely difficult and indeed a stressful situation but with the right people guiding us and helping us understand and basically just being a friend is a plus! Plenty of space very elegant and the decor is beautiful. I wouldn't of had it any other way for my daddy! read more

My beloved husband passed away and Eddie Peña and his staff did an above and beyond job with all of the service needs. They were very hospitable, kind and caring ..got us anything we needed. thank You everyone I highly recommend them for your funeral needs. Maria T Vasquez read more

First time I have had to deal with having to make arrangements for a death in my family. Hadley made the process go smooth and without stress. . It is a beautiful place inside. The staff was very helpful and considerate. I would definitely use their services again. read more

Very respectful and professional. Honored a prep lanned package purchased 20 years ago which included a similar oak casket that my mother had picked out without increasing it to the current cost. Made a difficult time much easier. read more