This used to be the Mr. Sudzy and has recently (in the last few months I believe) changed hands. I…read moredrive by every day and used to go out of my way to another local auto car wash because this one always left my car dripping wet after paying $10 for a basic wash. I decided to try it today as I had read some good reviews on a local Facebook group about how helpful the new ownership/employees were. I drove up to the auto wash and there was one vehicle being "serviced" by the attendant and one in front of me. It moved rather slowly because the attendant took some time to pre-soak each vehicle. I was looking for the pricing (which typically is posted in fairly large print at most car washes right outside the entrance to the car wash) but there wasn't one there ... at least I didn't see it but spend about 5 minutes "waiting" for my turn. As I pulled in, the pricing was on the attendant's "register" about the size of a letter sized piece of paper. Maybe their signage is still being printed since there's been a name and ownership change?? I usually just get the basic wash which was $10. The attendant took a few minutes to pre-soak my car before sending me through. As I exited, I noticed the "cover" to the drive side side mirror had fallen off in the car wash. It wasn't their fault as it was already lose because I hit the garage door opening one day and cracked it. Waiting for me right outside the exit was a young man there with towels ready to hand dry my car. I asked if they find it in the tunnel tonight if they could save it for me and I'll pick it up tomorrow. He happily offered to retrieve it on the spot for me. Luckily he found it and snapped it back on for me and carefully dried my car by hand. On top of that, he took notice that I had dropped my driver window down to speak to him and offered to wipe that down for me after I put my window back up after tipping him, of course, for his superb service. Did they change any of the mechanical components in the car wash as a part of this business sale/purchase? Probably not since my car was still pretty wet when I exited but their customer service (particularly the young man who dried my car) is what earned this 5 star for me. I will be back!!

Seems like a modern car wash. I did a couple cars through their Soft Touch line…read more You arrive and follow the excellent signs to whatever service you want. You use the kiosk to give it your credit card, order the wash you want. Then you move forward to the tunnel. At that point there are two workers there that will manually soap down spots of your car. When I drove my wife's Santa Fe Sport through her car wash came through awesome. A couple weeks later. I came in with my car. I ran my Rogue through. There were spots on both front windows not cleaned and corners of the tailgate that are concave in shape. I contacted the car wash through their web page and quickly got a call back that I was unable to answer. I also got an email so I responded to that. Showed them a picture of one of my car's missed spots. They seemed very interested in the feedback. They told me they made a change within tunnel and that with my feedback they adjusted some of the angles of things to provide a better wash. That was pretty much the end of the contact. I was pleased that they were willing to look into it and they really did seem genuinely concerned. Although I never asked for a re-wash I was quite surprised that they didn't offer it. Actually disappointed is the better description. The other issue I had was when I ran my wife's car through it came out with a certain pleasant odor which was just the polish product they use I think. I got the same level of wash for my car and there was no smell which makes me wonder if they even did the appropriate wash. I was wondering if the employee on duty just gave me a basic wash by accident. This really put me off. And I may be mistaken but I saw no way to verify that the wash I paid for was the wash I was getting. This was my first experience at this car wash. I'm at the point now that I'm uncertain whether I want to ever use them again. The services seem inconsistent, they miss spots, and don't stand behind their work. The picture I'm attaching to this is just one of the spots that was missed. It's the corner of the window. The horizontal clean drip marks is run off where the car was washed. I've never seen missed spots in a car wash before. ========================== EDIT:I was definitely contacted by the owner after this yelp review and invited to come back. He said he thought I was a regular customer with a subscription and figured I would just run through again. Although if that were the case I would have just gone in a circle right then and there. So regardless of the reason it is clear they do stand behind their work. I'll update the review when I manage to find time to bring the cars there again.

I wish I would have done a before picture. I came to get a quick wash and detail. It's about $50,…read morebut my car was filthy after a 20 hour trip here from Florida and the snow we had last week that was up to the door handles so we agreed on $60 which I felt was fair. The set up was a little confusing to me as a newbie, but the car wash entrance is around the back to the left when you pull in. Everyone was very nice and my car looks freaking great. They only accept cash tips so I will have to take extra cash next time I go. I felt terrible, but I've grown so accustomed to tipping using Venmo and CashApp - that's definitely on me. I will absolutely be back. My car hasn't looked this good in ages and I felt bad sitting back in my car because it looked so nice. Great to get in and see salt and pine needles everywhere.

Disappointed with how the damage to my vehicle was handled. Basically being told it wasn't caused…read moreby them. They were dismissive and not concerned about losing a loyal customer.

Owner was extremely rude regarding washing when nobody else was using the other bay. Asked if I'd…read more"bring my own food to a restaurant too". Crazy when I paid to use the machine. What a joke

Went there 4 times paid for the number 4. 3 out of the 4 times they gave me a number 3 not a…read morenumber 4 like I payed for. didn't get the colored foam no lights on nothing think it's called monsoon. Told them about it they sent me back through or refunded the difference. Who knows how often this might happen to people who are not paying attention. Just be aware of what you're paying for. Other than that it does a good job

Once they charged my debit card twice and once the hose was cut and when the water came through…read morewater sprayed out of the cut hose instead of the nozzle...call them no answer no call back..they rip you off.. manager is a piece of shit..go somewhere else ..fuck you shield system of Billerica

I really enjoy this car wash. It does a great job and I appreciate that the people who work there…read moremake sure the hard to reach areas of you car are sprayed down before you go into the automatic wash. The most expensive wash that they offer is $20 and it does a great job and is worth the money. I put this wash to the test by taking my black truck that was covered entirely with road salt and it came out good as new in just a few minutes. I will be back!

Finally this type of carwash is available in NH. Cool little way to kill an hour. Go clean your car…read moreand get a deal on Sals pizza in the gas station mart. I think you might need to spend money on gas to get the deal though. Not sure if the car wash counts.

I'm revising this review bc my initial review was based on the Express "Super Wash" I went back and…read moretried the "Works Wash" $3 dollars more and the result was much better! It still doesn't do a great job drying but with the "Works Wash" with the Triple Polish, High Gloss Clear Coat and Double Pass Hot Foaming Pre-Soak it leaves no Spots like I experienced with the Super Wash!

Went through the auto wash. Splurged for the Ultimate. Got most of the salt off but still had some…read moreareas that were missed.

Best car wash in Nashua! Family owned and reasonably priced. We've been going here for years and…read morethe staff is often the same. Our cars never leave with residue from the soap that wasn't washed and the driers do a good job, unlike at Washville up the street.

I am have a brand new truck and use this carwash all the time for both my vehicles. A couple weeks…read moreago I went through and heard a loud bang from one of the brushes on my passenger side. I should have stopped when I got done but was in a hurry and went home. The next day while in the sun I noticed scratches from the front to the back of the vehicle. I contacted the carwash and after serval weeks they finally got back to me and gave me the standard answer of this couldn't possibly been our machines and they would have received several complaints. Well I am not sure that most people have new cars with spotless black paint but when you get scratches all the way down the side of your car you notice. I didn't assume much from this place but I expected a little investigation and maybe to see the car but they didn't even care. Customer beware the damage is not worth the free vacuums.

Absolutely horrible, I had my side mirror broken during a was. I immediately got report it. i did a…read moreclaim and after weeks snd countless emails, I was told because my car is 10 years old and what looks to be after market mirrors they can not take responsibility for the damages. I had a membership, I cancelled and never will go back