I had the most unprofessional experience at Kickstart from the female Assistant Manager on duty, today, 10/28/18 at 2:50PM. I paid for a carwash at the pump. They advertise an automatic wash that is open 24/7. They also have a manned carwash onsite. I got the code for the wash at the pump but when I tried the code at the auto wash the machine kept saying invalid code. The manned wash was closed. I went inside to tell the Assistant Manager (Lori?) the wash wouldn't take my number. She told me the code was for the manned wash but it's only open during the summer. She had a crappy tone with me when she spoke. I asked her why are they selling washes for a carwash that's not even open, and told her to refund my money for the wash. I handed her my receipt. She told me I needed to ask for a refund nicer. I told her that as an Assistant Manager it's her job to be more professional with customers. She bit back saying being professional is not her job at all. She then called me a Bitch, and told me it's time for me to leave. Kickstart seriously let that atrocious woman have the position of Assistant Manager???? This is the type of person Kickstart lets represent their business??? That says alot, and it's not the least bit good. I'm only giving one star because Yelp requires it. read more