Battery change was fast and affordable. Friendly and a good guy. Gave us food recommendations too.read more

On June 28, 2025, we visited this store to have a broken chain fixed. While we were there, the…read moreowner, Danny offered to clean our rings for free. We appreciated the gesture at the time. However, that evening my sister noticed something unusual with her ring. One of the melee diamonds no longer sparkled and had a visible line across it. She was able to clearly see the damage with the naked eye, and she sent me photos where I could immediately identify the broken stone. When I saw her ring, that broken diamond is very obvious. We took the ring to a reputable jewelry repair shop for a second opinion. He confirmed the damage and provided a written estimate of $80 for the repair. We returned to speak with Danny in hopes of understanding what might have happened during the cleaning process. Unfortunately, he was dismissive and insisted that my sister must have caused the damage herself. This explanation didn't make sense to us--she wears this ring daily, did not take off her finger only when she tried to examine the diamond, and it has never dropped it or exposed it to anything sharp that could cause such damage. The diamonds are high-quality and were in excellent condition prior to the cleaning. We also asked to review security footage from that day, but Danny told us all the cameras in the store were fake, which raised further concern. The ring was out of our sight for approximately 20 minutes during the cleaning, and we believe the damage may have occurred during that time. While accidents can happen, what was most disappointing was the way the situation was handled. We felt dismissed and disrespected when all we wanted was a fair explanation. We're now left with a damaged ring and no accountability from the business. We have reason to believe the damage was not accidental, but the result of improper handling or even worse intentional damaged by Danny. I'm sharing this to caution others who may consider using this store for any jewelry services.

The ladies at Ngoc Quang are lovely! Thank you c Thuy for helping my bf pick out a lovely bracelet…read morefor me. Its exactly what I wanted. I also got another bracelet replated because it was starting to turn back to gold and my mom prefers it white. The pricing is great! They even offered to resize a bracelet exactly to my preference. The ladies arent pushy in sales and will try to find what youre looking for. You can buy, but also get your own stuff repaired, replated, etc. My bf should buy more stuff for me here in the future

Best jewelry store in OC 5 stars Come shop if you want the…read morebest service and quality jewelry

Clay did a fantastic job with wedding rings for me and my fiancé. We sent in pictures of what we…read morehad in mind and the process was straightforward from there. Clay was communicative throughout and sent us mockups to review before the final product. Very easy to work with and reasonable pricing!

We had a wonderful experience working with Clay at Integrity Jewelers. From the very beginning, we…read morenever felt rushed or pressured in any way. Clay took the time to guide us through every step of the process, answer our questions, and make sure we truly understood our options before making such an important decision. Choosing the perfect engagement ring can feel overwhelming, but Clay made the entire journey simple, comfortable, and enjoyable. His knowledge, patience, honesty, and attention to detail gave us so much clarity and confidence that we were making the right choices. What stood out most was how much Clay genuinely cared about helping us find the right ring, not just selling us a ring. He listened to what mattered to us, helped us compare styles and details, and made sure the final choice felt meaningful and perfect. We are extremely grateful for the experience and would highly recommend Clay and Integrity Jewelers to anyone looking for a beautiful piece of jewelry, expert guidance, and a truly trustworthy experience.

We came here looking for some gold loop earrings for my daughter. We met Jenny and she was super…read moresweet and genuine. She answered all our questions and it was obvious she wasn't trying to sell us the biggest and most expensive item. She wasn't pushy whatsoever like the other stores in Phuc Loc Tho. She made great recommendations too. Thank you Jenny and we will most definitely come back!

The owner Jenny was the sweetest person ever. The only one that gave me a deal. Honestly, for my…read morefirst time coming to this mall to haggle as a young adult, I was nervous, but she made me feel right at home. I had put a deposit with a different lady from the stores on the left of the second story but when I came the next day ready to haggle, she didn't drop a penny. Jenny offered me a deal right away when I spoke about my troubles next door. She even bought me and my family Nuoc Mia (Sugarcane juice) for bugging and haggling at her place all day . I will always come here when I want new jewelry now. She knows her stuff!

Really good pricing here. I've been looking for a diamond cut Cuban Link gold chain and have been…read morechecking out a few places including in the LA jewelry district, Fullerton, and some other jewelry stores in the Asian mall and this place was by far the best. Ended up getting a really nice 18k white gold necklace. The SA (Emily?) was super helpful and gave me a really good price right away. Not one of those places where you have to try and bargain with them like crazy. Also she wasn't pushy at all. I will be back here for my future purchases.

I have been seeing Jennifer for a very long time. You have to wait that's part of the deal here…read more Expect to go here and sit if you're doing custom work like I do. Most of the work they've done for me has been silverwork. They've done some work, but I don't have a picture of that because I've sold most of it over the years. Jennifer always works with me to make whatever stupid idea I have into a reality. I'd say the best work she's done for me in particular is the star of David most people call it I call a star Solomon and I'm not gonna argue about it but that's just my opinion because of something I read about Solomon improving the star of David to include the interlocking weaving things I don't know what you call that look at the picture anyway not the real deal. The point is if you want some silver work done highly recommend this place. Do you wanna look at some random stuff? They have sure you're gonna find some pretty stuff especially jade things and other items you're not gonna find it at typical jewelry store. Plus the mall of self is worth a visit. It's pretty cool

The service was great and the value was spectacular! Phuong walked us through everything, from…read morechoosing the diamond to customizing the setting. Would highly recommend visiting this shop!

I love their store! Very clean and organized, not too many items displayed that get you…read moreoverwhelmed. I picked up a 18K white gold chain and I love it. They sell diamonds and jewelry also. Located near the double staircase, in the corner.

My wife and I were just looking around the area until we walked by NQ Jewelers. What captured us is…read morethe cleanliness, friendliness & the selections of jewelries they have. We loved the environment. The shop is so cleaned and it's well organized. The staff are so amazingly friendly. They even offered us water. Their customer service is outstanding. They answered all of our questions, comments and concerns. We highly recommend this place to anyone who's interested in purchasing high end jewelry. We feel very safe bc they even have a security guard guarding the business. We will most definitely be back for more.

I got my bracelet from this store and absolutely love it. They have really good selections. The…read morestaffs were super nice and friendly and gave us recommendations without pressuring us to make a purchase. Highly recommended if you need some good options for jewelries.

I've been a customer of Kieu Hanh for over 3 decades and never was disappointed. This is my main…read morejewelry store for all of my GIA stuffs. Dalinda recently ordered a bangle with diamond for me as a gift for a family member and we are so happy with it! Quality diamond and real stuffs you can trust! Highly recommend this st Ask for Dalinda!

Been searching around and this is the best place to buy a diamond ring for your significant…read moreother! Very professional and they even let us watch them cut out and fit the diamond into the ring. After the cutting and fitting was done, another person (the owner) reinspected the cut. What was even better was that, their diamond has the serial number inside of it that matches the diamond GIA certificate form that they give u alongside with the ring. So through a telescope, the owner let me see that the serial number inside the diamond ring that matches the serial number of the GIA diamond certificate paper work. I was so relieved and less stressed when they let me see the authenticity of the diamond and it's 4Cs. I will definitely recommend this place to my friends and family. Most importantly, my wife is happy and as they say... "Happy Wife = Happy Life"