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    Ngoc Bich Jewelry

    3.6 (107 reviews)
    Closed 10:30 am - 6:00 pm

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    Services - Ngoc Bich Jewelry

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    5 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch overhaul

    Ngoc Bich Jewelry Photos

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    Recommended Reviews - Ngoc Bich Jewelry

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    Reviews With Photos

    The photos my mom sent to the owner after wearing it for 2 days
    Emily L.

    This response was disappointing, but unfortunately, not surprising. The situation spiraled due to a clear lack of professionalism--starting with you and trickling down to your staff. We had genuinely positive things to say about your business and were actually excited to visit--until we experienced firsthand just how little regard you have for your customers. Perhaps taking personal responsibility for how your staff handled the situation would be a good start. It was never about the money; it was about basic respect--something that should be second nature in a customer-facing business. The condescending laughter and dismissive attitude from behind the counter made it abundantly clear that you viewed us as nothing more than a "one-time customer." Imagine walking into a business only to be scoffed at for not being an expert on their products--surely not the welcoming environment you claim to provide. We truly wish things had been handled differently, but it seems that ego and whatever you consider "business practices" took priority over professionalism the moment you decided the customer must be at fault. If you really aim to provide excellent service and ensure customer satisfaction, you might consider actual communication rather than defaulting to accusations. P.S. You did, in fact, quote us $500--but nice attempt. Wishing you all the best with your business.

    It looks nice but not the best price
    Vivian S.

    Don't buy the love bracelet dupe here. I got mine thinking it was the best price at Asian Garden Mall but later found the same 18k Rose Gold Diamond in size 17 with diamonds at Ngoc Linh upstairs that was worth less and weighed more in grams. The one here weighed 27.2 grams and the one at Ngoc Linh was 30g. The owners of Ngoc Linh, Ken and Mindy, were really sweet and stayed past closing to assist our group. They didn't have any snobby demeanor like some of the sales people in the mall, and really knew their stuff. They were able to look at my bracelet on my wrist and tell right off the bat that it was 3g less than theirs and even brought out their scale out to show us. The sellers at Ngoc Binh also tax if you use their Zelle as opposed to Ngoc Linh The ladies we worked with at Ngoc Binh were nice but it just wasn't the best deal for this particular piece

    radiant cut 2.69 carat w 14k gold band ring
    Mary S.

    Emily was extremely helpful and precise with exactly what I want for my custom engagement ring. Her customer service skills are outstanding and she led us through the process flawlessly. Jennifer was also very kind and helpful when my fiancé picked up the ring. The prices and service are exceptional and we're definitely coming back for our wedding bands! Thank you for everything :)

    My new "upgraded" bangle lit up like a glow stick when I did the blue light test.
    Nicole L.

    Bummer! I was in town for the weekend and was on the hunt for a new jade bangle. I came in to see what they had to offer. I was greeted by a nice woman who was kind enough to work with my budget. I expressed that I wanted to upgrade my old jade bangle and we were able to find one that fit great and the color was so beautiful, it was perfect. I left happy and grateful. Fast forward, 1 week later. I tried the blue light test on my new "upgraded" bangle and to my dismay and disappointment found that I was sold a fake one. Do better guys. So bummed! :(

    Vivien D.

    Such a wonderful experience! We shopped around Asian garden mall for engagement rings, and found that Ngoc Bich Jewelry was best in styles and in price! Emily was great we loved her! She was very friendly and helpful, and we even returned to this jeweler to see her for our wedding bands. If we need more jewelry, we'll definitely continue to come here and look for her! Highly recommend this place :)

    Came to get a bangle polished for my wife and BOOM it came out looking brand new. I could've bought a used one and gifted her a new one and she would have no idea

    Get your special customized jewelry here!
    Khoa D.

    Absolutely the best gold dealer around town. You just pay for the gold current cost and the labor! Really simple if you don't make it complicated. It's not my first time here and it won't be my last! Co Ngoc has my client loyalty here!

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    2 months ago

    Liberty gold dearler make 120$ ..benefits or 150$ ..different to sell ,that 's ridiculous . When u sell give low price .not recommend.

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    1 year ago

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    1 year ago

    Best place to buy and sale your jewelry. Owner very nice ready to deal whenever you ready. Smooth transaction.

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    Jennifer I.

    Thank you Minh! Glad we could help!

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    1 year ago

    Great service, fair pricing. Out of the many competitors it's clear why they are still the busiest store.

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    Jennifer I.

    Thank you for your review Hanh, we appreciate it

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    Ask the Community - Ngoc Bich Jewelry

    Do you do rhodium plating?

    Sorry I'm not the owner or and employee I'm not shure . Guess you can call to ask them

    Do you guys charge extra fees for using credit cards to buy items in the store such as good bars or silver coins?

    Hi, please visit the Precious Jewels by Ngoc Bich page to inquire. We do not sell gold bars, silver or coins. We specialize in diamonds and gold & diamond jewelry!

    Are they open during the pandemic?

    Yes we are open! Following the rules and regulations set in place, only one customer (household) is allowed in at a time. Please call to set up an appointment.

    Don’t See Your Question? Ask Away!

    Review Highlights - Ngoc Bich Jewelry

    Emily's always very helpful - she pays attention to detail and communicates clear answers to any questions.

    Mentioned in 18 reviews

    Read more highlights

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    Tien Phat Jewelry

    Tien Phat Jewelry

    4.7
    (294 reviews)
    $

    Battery change was fast and affordable. Friendly and a good guy. Gave us food recommendations too.read more

    On June 28, 2025, we visited this store to have a broken chain fixed. While we were there, the…read moreowner, Danny offered to clean our rings for free. We appreciated the gesture at the time. However, that evening my sister noticed something unusual with her ring. One of the melee diamonds no longer sparkled and had a visible line across it. She was able to clearly see the damage with the naked eye, and she sent me photos where I could immediately identify the broken stone. When I saw her ring, that broken diamond is very obvious. We took the ring to a reputable jewelry repair shop for a second opinion. He confirmed the damage and provided a written estimate of $80 for the repair. We returned to speak with Danny in hopes of understanding what might have happened during the cleaning process. Unfortunately, he was dismissive and insisted that my sister must have caused the damage herself. This explanation didn't make sense to us--she wears this ring daily, did not take off her finger only when she tried to examine the diamond, and it has never dropped it or exposed it to anything sharp that could cause such damage. The diamonds are high-quality and were in excellent condition prior to the cleaning. We also asked to review security footage from that day, but Danny told us all the cameras in the store were fake, which raised further concern. The ring was out of our sight for approximately 20 minutes during the cleaning, and we believe the damage may have occurred during that time. While accidents can happen, what was most disappointing was the way the situation was handled. We felt dismissed and disrespected when all we wanted was a fair explanation. We're now left with a damaged ring and no accountability from the business. We have reason to believe the damage was not accidental, but the result of improper handling or even worse intentional damaged by Danny. I'm sharing this to caution others who may consider using this store for any jewelry services.

    Integrity Jewelers

    Integrity Jewelers

    5.0
    (515 reviews)
    $$

    We had a wonderful experience working with Clay at Integrity Jewelers. From the very beginning, we…read morenever felt rushed or pressured in any way. Clay took the time to guide us through every step of the process, answer our questions, and make sure we truly understood our options before making such an important decision. Choosing the perfect engagement ring can feel overwhelming, but Clay made the entire journey simple, comfortable, and enjoyable. His knowledge, patience, honesty, and attention to detail gave us so much clarity and confidence that we were making the right choices. What stood out most was how much Clay genuinely cared about helping us find the right ring, not just selling us a ring. He listened to what mattered to us, helped us compare styles and details, and made sure the final choice felt meaningful and perfect. We are extremely grateful for the experience and would highly recommend Clay and Integrity Jewelers to anyone looking for a beautiful piece of jewelry, expert guidance, and a truly trustworthy experience.

    For about 2-3 months, I was ring shopping everywhere. Online and in store, everything was…read morecomplicated and frustrating because most of the engagement rings I found were set or would cost an arm & a leg to get it custom. Integrity Jewelers steps in. Clay is amazing. We walked me through every step of the process of designing the ring, incorporating my ideas, his recommendations....he made everything easy. My stress, gone. Thank you Clay!

    Phuoc Loc Tho Jewelry

    Phuoc Loc Tho Jewelry

    4.0
    (9 reviews)
    $$$

    A fun mall to hang out during weekdays or weekends. Lots of variety of food to choose from…read more Refreshing drinks to enjoy. Take a stroll inside the shops to browse. I ended up buying two paired ($53) of comforter shoes to take back to San Diego with me. Short driving distance for a day trip to explore Vietnamese culture. Truly enjoyed our outing.

    Pinoy's Jewelry will not fix their mistake in craftsmanship & will refuse service if you kindly ask…read morethem to fix it. This was a very simple and inexpensive issue to fix. Instead of helping you, they will say, "You are a difficult customer," & they will become angry & shout at you so everyone can hear. On Monday, July 31, 2023, I went to Pinoy's to purchase a new clasp for my gold necklace because the clasp had broken. The balance I owed for the new clasp was $12.50 and the labor cost to weld was $5.00, $17.50 total. The service was completed and I paid. After I got home, I checked the weld with a magnifyer because I wanted to make sure the weld was secure. My necklace is very special to me. It was a gift from my wife and my mother-in-law. At the point where the weld was done there was a hole. The "weld bead" was empty. This means the weld was only held together by a thin shell. If it was done correctly the weld would be solid, like a tiny marble. Instead it was like a soap bubble--empty inside and easy to pop. I came in to Pinoy's Jewelry again on August 2, 2023 to ask to have it fixed. I showed them the hole in the weld and they polished it and gave it back. I was very respectful and polite. I asked them to weld it again. That's when Linda's mother started yelling at me and telling me I am a difficult customer and to have someone else fix it. I spoke very calmly and said that I was disappointed because I paid to have this repaired at Pinoy's and I would like Pinoy's to fix it. She shouted at me and many other jewelers from other kiosks looked up and were watching. I went to the next jewelry kiosk and explained the issue. They verified they saw the hole and asked $10 to fix it. They fixed it and I paid them $20 because I was happy the issue was resolved. I still don't understand why Pinoy's Jewelry became so angry. Beware doing business with Pinoy's because this may happen to you too.

    Ngoc Bich Jewelry - jewelry - Updated June 2026

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