To give some honest feedback and hopefully help a future client-- While I really liked that this…read morelocation offers training opportunities for stylists in development, my recent appointment involving trainees had been challenging. There were 3 trainees involved the first did my hair wash and she absolutely killed it. Her scalp massage was on point and she was so friendly. Her name was Esmeralda I believe. As for the other two trainees, the manager or trainer had them do one side of my hair each. They both were super nervous and I can understand why but so was the girl who washed my hair and I am thinking they are a little bit intimidated by their manager? I will say the manager did seem like she wanted to be doing something other than training them. Anyway... Each time, they used the curling brushing, it caused noticeable pain, as though multiple strands of hair were being pulled out with every pass of the brush. This occurred consistently and left my head feeling so uncomfortable. I shed hair and I told the trainer and trainees this before they started in order to hopefully get them to know I don't want to lose more hair than I already do. I understand that trainees are still learning and that not every issue is their fault, but it might be worth reviewing the brushing techniques or adding more hands-on guidance during training to prevent this level of discomfort. The end result was fine but I wish there was a little more volume. The manager did give this one to me for free just because I was the only one who signed up for the new stylists promo but I would have had a real issue if I did end up getting charged for this. As a result, I'll probably only return if I can book directly with an experienced stylist. That said, I enjoy the salon atmosphere and services overall.

I love the volume and the curls in my hair. The scalp massage was amazing. I will definitely be…read morecoming back. They were able to get me in quickly.

Eric P is the best . He is skilled with the sheers and a great colorist…read more He books quickly so plan ahead

BEWARE of this place: Man (assume the owner) answered and asked what I wanted which was lowlights…read moreand a trim. Then I said I was just looking for some idea of their pricing when--all of a sudden his tone totally changed and he promptly told me they were not taking new customers. B.S. I sold advertising to guys like him (and major corporations, too) for years, and when I found one like him that won't give pricing and cuts you off that he can't take you, it's because he wants you to ignore pricing so he can suck you dry moneywise. He's looking for people who will pay whatever he decides and not say anything but "thank you, Hair God." I'm sure he overcharges plenty of people who are unsuspicious of his tactics....but that just isn't me. If you go to Lucent just be aware of how much your pocket might be picked for a hair style you could get somewhere else that actually cares about you more than how much they can con you out of your money. You've been warned.

I had a disappointing experience at this Drybar location that left me feeling really discouraged…read more I came in for a wash and blowout and requested the "Southern Comfort" style with as much volume as possible -- big, bouncy curls. I also explained to my stylist that I'm currently recovering from major surgery and was only four days post-op, which is why I came in for the service since I'm unable to wash my hair myself right now. My stylist was very sweet, but the service itself felt rough during the wash and blow-dry. When the blowout was finished, I was honestly shocked at how underwhelming the result was. There was barely any curl, very little volume, and my hair was frizzy and poofy rather than smooth and polished. It looked nothing like the style I requested or what I've received at Drybar in the past. Because I was already feeling lightheaded and exhausted from surgery recovery, I didn't have the energy to address it in the salon and decided to just go home. However, I called the salon shortly after leaving to explain the situation. Unfortunately, the conversation with the manager, Bailey, made the experience even worse. She immediately came across as defensive and cold rather than empathetic. She told me she would call me back before the end of the day, but I never received a call. During the conversation she questioned why I hadn't said something while I was still there so another stylist could fix it, which felt dismissive given the circumstances I had already explained. I understand that things don't always go perfectly with services, but the way concerns are handled makes all the difference. The lack of empathy and follow-through left me feeling uncomfortable and disappointed enough that I will not be returning.

I went here for the first time. I usually do the one at Scottsdale Quarter, but on Friday and…read moreSaturday they seemed to be completely full and this is the only one that had a spot available but I loved it I actually think I may have to drive over here every time. I loved the people the receptionists, I loved the view while they're washing your hair and I absolutely loved my hairstylist I needed a charger and they did not hesitate to help me right away they found a place for me to hook it up I actually want to come back I give this place five stars dry is a bar and I said brown it's pretty solid one

I'm really disappointed with my experience. I booked this appointment specifically for my…read moreengagement photos and wanted a curled high ponytail. I showed a reference photo and confirmed ahead of time that I was booking the correct service. The ponytail was frizzy and not styled how I asked. The stylist mainly sprayed a lot of hairspray, brushed it back, and said I was done. When I asked for curls in the pony, I was told it was extra, which was frustrating since I had called beforehand to confirm the service. A few curls were added, but only part of the pony was curled and it wasn't set or sprayed. Overall, it did not look polished or photo-ready, and I left feeling really disappointed, especially since this was for such an important moment. I wish expectations and services had been communicated more clearly.

Everyone was very friendly and welcomed me in. I loved the hairstyllist I had and she was great to…read moretalk to and I loved the finished look, and definitely recommen!

I hate doing my hair. It's long and thick and takes time and talent. Yes blow drying your hair is a…read moretalent. I have a membership to primp and blow and I love it. It's one of the many things I do to treat myself. The staff of great and I always come out looking like a Texas woman which is my goal... the higher the hair the closer to God.

Our group goes to Primp and Blow once a year to get our hair and makeup done before an event, and…read morethey've always been great to work with. Booking appointments and making any changes that come up has consistently been easy. This year was no exception. We had a few last-minute tweaks, like switching a partial updo to a full updo and changing a shampoo and blowout to a dry style, and they were very accommodating. Group bookings can be tricky, so we really appreciate that flexibility. In the past, they paired you with one stylist for hair and a separate makeup artist, but this time it seemed like the same person handled both services. It was our first experience with this setup. While everyone was happy with how their hair and makeup turned out, there were some conversations about preferring specialists for each service, as many stylists tend to have a stronger focus on either hair or makeup. That said, everything still turned out beautifully, and the receptionists were friendly and welcoming as always. Overall, another positive experience for our group!

Sheynna has done my hair several times and my husbands for years! No question about it, she's great…read morewith mens cuts too! She always does something new to him and I love it every time! Ha Never knew you could do so mush with guys short hair. She always does an amazing job! Professional, fun and sweet :) Sheynna also did my hair for my wedding 2 years ago. I was so worried about getting my hair done and it falling out by the end of the night, but it didn't! She did exactly what I was looking for and even worked in a head band I had decided on last minute :) When I went in for my trail "do" I had no clue what I wanted and showed her a few photos of what I was thinking. Sheynna combined my favorite aspects from each look and tada! Made my hair beautiful! Sheynna's great, I definitely recommend her!

Sheynna is extremely talented. She listened well and I got exactly what I wanted. My vision came to…read morelife thanks to her! She is brilliant in balayage and really knows her stuff. From the hair trail to my wedding day she was great. She did a beautiful bohemian updo with a braid and a flower crown. Amazing! Love her work. I am very much happy with my results on my wedding day and my pictures show it. Thanks Sheynna!

Rachel is the most talented person that has ever done my hair- a true ARTIST! She goes above and…read morebeyond and can make your dream hair a reality. She's super thorough and takes her time with not only when doing your hair, but making sure she knows exactly what you want. She's also honest, which is HUGE. She'll be upfront when telling you what needs to be done to get your goal hair, so I let her take the reins and I've never been disappointed. She's extremely knowledgeable and knows what process will work best for you and your hair to achieve exactly what you want. Every time she has done my hair I get the most compliments I have ever gotten and I just feel good! She notices the little things and will communicate with you during the process too. For example, while doing my hair she asked me "hey do you wear your hair up a lot?" (And of course I said yes because I rock Ariana Grande pony tails and buns like it's my job) and then asked me if she wanted some highlights on the underside of my hair so they'll show when I wear it up. And of course I said yes- it was a great idea! Now my highlights show when I rock a high pony and ties together the whole natural blonde look. The products she uses are top of the line and my hair always looks and feels healthier after visiting her chair. And on an unrelated note, she gives the BEST HEAD MASSAGES when washing your hair. She exceeds expectations when it comes to everything.

Rachel was outstanding. I hadn't had my hair colored or anything for two full years so I was so…read morenervous about finding someone to treat it because it's long and thick and I blonde it, which is often risky. I just found her online after searching for days and followed my instincts after seeing her work on online pictures. NO REGRETS!!!! I got married a couple of days later after getting my hair done so it was really important to me that it was perfect and IT WAS. So so so happy with her magic! I moved to alaska since getting it done in October but I might be flying back just so Rachel can do my hair again! Also I have to mention how FAST she works, I was really impressed.

I had a wonderful blowout with Fiona! It was my first experience at Drybar and it was just a fun…read morelittle treat and I will 100% be back and request her! My hair is flat and straight and when I left I felt like a beauty queen! Thanks for totally making my day and hair Fiona! You're the best!!!

I have been to many Drybars and this location is fist class with the service they provide. I have…read moretaken my 78yr mother here 2x and each time they have been so accommodating with her. She can be a very difficult customer. Each time she goes in unhappy but leaving very happy and with a smile on her face. The amount of care they give to her while listening as well as understanding her requests is remarkable and makes this our go to place to get her hair styled anytime we visit Scottsdale! Thank you ladies for accommodating my mom

I just had the worst experience that I've had in a long time at a hair salon…read more It was my first time at primp & blow and I was given Cecilia. Cecelia could care less about what I wanted. In fact, she went running over the wash bowl and I didn't even know where she went. I had to look around for her . When I asked her to do a few things the way I like she just continue to do what you wanted. I asked for a body and curved under. I got flippy hair. She should be fired. She knew the whole time what I wanted done and she was just doing what she wanted to do to get me out of this chair as fast as she could. She was actually smirking about it. These type of employees are not good for business. She should be let go.

My 13 year old daughter went in for a 8th grade dance pin up/curl. We showed Francine Bogran what…read moreshe wanted. I left and ran to Frys for 10 minutes. When i came back my daughter was done with just curls no pin up. My daughter was stunned and a bit taken back as Francine walked right passed us to get her next client. Didnt confirm with me, didnt do what we asked and we paid $35 for something I could have done at home. Emailed with no response.

The hair dresser just did what she wanted. Used a flat iron when I ask for a big brush to lessen…read morethe bulb look she gave me. I hated my hair. Didn't hear anything I said I was out of there in 1/2 hour.

I got a wash and style with Maddison and she was amazing! I was stressed and had a terrible day…read more The last thing that I wanted to do was wash my hair. She was so sweet and understanding about my flustered state. By the scalp massage I was so much more relaxed and it was such a great way to decompress. I would definitely come again!