I rlly just don't like Walgreens. The one by my house sucks so bad. This location was a lot better…read morethan that. Pharmacy line was medium and it moved fast once again I hate Walgreens but if you're gonna go anywhere go to this location.

Last night I got to Walgreens a minute before 10pm and when I went to check out, the cashier…read morerefused to sell me beer because it had just turned 10pm. I shop at this location frequently. I understand that usually when people power play on the power they hold at work, it's because they lack power in many other areas of their lives, but come on. It was the cashier with tight curled bangs and glasses.

This has to do with the PHARMACY on ZIA RD…read more Terrible. Horrible. Inept. Incompetent. Apathetic. Understaffed. I mean, this is a company that is not serious. If you try to call, and actually get through past the fake-human AI crap, a human will just hang up the phone as if "hey, watch, this will stop them calling!" *click* -- and that might be after being on hold for a half-hour ("press * if you don't want to hear hold music" -- and you press * and the music starts playing again after about 30 seconds of silence). Everything poorly designed, everything poorly executed. Hurry up and just go out of business Walgreens, you're not cut out for this.

Inept pharmacy...almost always late or behind. Looks like a management issue. I want to trust them…read morebut they keep screwing up...

Not again, traveling and this was not a good place…read more Restrooms needed help. Sales on Christmas were not posted at register

The absolute worst customer service I've ever experienced. I understand that the store is short…read morestaffed but there is no excuse to be vulgar to customers.

I like to come peruse the ABQ Collective when I am shopping for a gift! They have a variety of…read moredifferent things to choose from. There is coffee, jewelry, soaps and second hand vintage shops selling records and even cassette tapes. The best part to me is that they are all local. So you are investing in the community and getting unique one of kind gifts. Even if you are not gift shopping, it's fun peruse and get ideas for future birthdays or other gifting. I always have a good time when I stop by.

ABQ collective has good coffee and good muffins! This was my first time here and I was impressed…read more This is more of a sit down have a coffee type of place- they have games and little local boutiques to shop around in. I wish I would have had the time to stay instead of getting my coffee to-go. I got a lavender oat milk latte and the chocolate chip muffin.

Punishingly awful experience. Every. Time. I learned to call in my scripts at least three weeks in…read moreadvance bc I know it will take multiple trips and they will still not be ready for one reason or another. I have low serotonin already (hence the scripts) and always leave feeling like this place has drained every last drop out! Would go somewhere else but no where else is close. *sobbing tears* emoji

I had a couple of questions at the pharmacy. Everyone (there were 3 to 4 employees) behind the…read morecounter couldn't be bothered with a paying customer as they ignored me and went about their work. Apparently loading new supplies is more important than customer service. But kudos to Ify who saved the day. She stopped what she was doing to answer my questions. I needed the pharmacy contact info to transfer my prescriptions from my Walgreen's in CA. Ify took the time to write out the info I needed. She was so pleasant and helpful!! She gets 5 starts....the rest of the staff get 1 star. The cashier was also very inept. She kept me waiting while she waited for some type of approval but never explained why she kept me waiting. She also took a long time for a simple transaction. I'm frustrated that because I use Walgreen's in CA and this is the closest one to me here, I'm stuck with them. Next time I will report my feedback the national Walgreen's chain. Yea, Ify! The rest need to get out of customer service related jobs! It doesn't seem that store management cares about customer service either.

I think some of the personnel here needs to better explain to there customers using discount codes…read morehow some of these discount programs work and confirm that the price that they're getting is the best possible price across the different programs based on there Rx type and quantity, most customers are not experts. They deal with this type of stuff all day, but their customer sometimes are ill and just need a little bit of hand holding and empathy not too much to ask I think.

Rarely have prescription ready when promised, and we still have to get the insurance charged…read morecorrectly. My husband had surgery on Friday and they won't have his meds ready till Monday. Customer DISservice is the norm here.

Saturday. June 7, 2025. Around noon…read more I had an appointment at the Enchanted Hills Walgreens for a Tetanus-Diphtheria shot for 9:50 am. When I arrived the tech told me that they were out of this vaccine. I asked why it let me book an appointment if it was out of stock. She told me the appointment database doesn't link to what they have in stock. I think this is ridiculous because people could be wasting time, gas and energy booking appointments for non-existent shots! The tech called the Walgreens in Bernalillo and was told they had the TDAP in stock. I drove there and spoke to Eileen, a pharmacy tech. She explained they weren't doing walk-ins, but they usually do. I asked if they had any openings. She said I would have to check online. I told her my phone wasn't working and if she could book an appointment for me. She said no. I was the only one in line and they weren't busy. She was extremely rude and short with me. She told me to stand aside as another customer had walked behind me. I talked to the manager and assistant manager about Eileen. They told me that there was no pharmacist on duty and that they didn't have the vaccine in stock. So either the tech at Enchanted Hills lied to me or the tech they talked to on the phone lied. The manager even called the Walgreens on 528 and Southern and they were out of this vaccine. To sum up, it seems like all Walgreens do not regularly update their stock of vaccines, the staff are rude and will lie to you, and you will probably waste your time and gas scheduling appointments for non-existent vaccines. A horrible, horrible joke.

Just found out Walgreens can inflate the balloons you buy from them. It was so convenient! The…read moreprice for two 34" balloons were about $17, which is cheaper than other places offering foil balloons. They also can do bouquets. I'll be buying my special occasion balloons from them now on!

Their Makeup Sales assistant is extremely good looking! I go just to talk to her. She is friendly…read moreand always makes me laugh. Plus she knows how to dress and I hope to ask her out sometime.

Pharmacy is never open lines take forever. and the pharmacy hours r extremely inconsistent at this…read morelocation. DO NOT send your prescription to this location i repeat DO NOT send your prescription here you will regret it. The walgreens on 4th and griegos is better but only slightly and since they do actually have a pharmacist the pharmacy is always busy. Still beats showing up to a closed pharmacy everytime you need your meds. Its sad because the issue is definitely a lot more with corporate too walgreens is going to shit. If you are getting a prescription filled and have a costco card definitely just go to costco their pharmacy is cheaper faster and friendlier. One thing you will very very rarely experience at walgreens is someone friendly it happens but rarely. Walgreens is just saying we are assholes we hate our customers now give us money because we know you dumb fucks arent going to go anywhere else. Bottom line tho this is one of the most unprofessional pharmacies I have ever been at. It gives off the energy of a pain clinic in Florida in 2012 after hurricane Sandy. Take that how you please.

We go here often for liquor and other oddities we need for the house while we're out. Normally,…read moreit's a fairly alright experience aside from the beggars and random weirdos out front. I was recently diagnosed with COVID (fml) and had my prescriptions sent here. I keep telling myself "I'll change the pharmacy" because it takes SO LONG... I forgot. COVID brain? We'll pretend. Anyway, I pull up to 3 cars in the Pharmacy line, not bad. I'm in this line for 25 minutes. This 25 minutes allows me to discover only 1 of my 4 prescriptions is ready... the guy tells me "please just come inside in about 10-15 minutes and we'll have those ready". I didn't think about the quarantine thing, and that's absolutely my bad. But I did wear my mask and gloves as I ventured into Walgreens. I figured, I should pick up soup and some easy meals anyway, right? I gathered some meals (not good, but wtf can I actually taste? Fuck it.) and wandered to the pharmacy to gather my prescriptions. They called my name on the speaker as I got to the counter. I let them know my name and the girl rang up my various frozen and canned crap while gathering my meds. She scans the medication and stops and asks if I'm the patient.. of course I say yes. She stops, looks at me in disgust and says "you should go through drive thru because then I'll have to disinfect.." I thought it was illegal for pharmacy/medical personnel to judge you based on an illness or condition... so that was a slap in the face. I told her I was already here and would appreciate if she would continue checking me out so I could go home.. she rolled her eyes, walked to the back of the pharmacy and grabbed an alcohol bottle in a huff.. I felt awful. But in that moment I didn't want to lug all my stuff to the front, check out, and sit back in the line for 20-30 more minutes.. because I literally just wanted my meds, soup, and bed. Kind of concerning that they aren't sanitizing between customers and that there wasn't any alcohol wipes or spray within arms reach.. at all. Wonder how COVID is going around again. I got my stuff and fucked off. Remind me NEVER to get my prescriptions filled at this Walgreens EVERY EVER again.

I had a prescription sent over but from past experiences, I knew it wouldn't be ready for a few…read morehours. I went 24 hours after my urgent care visit, knowing they had received the prescription. However, I was told it wasn't ready I could either come in & wait or come back about 20 minutes later. As I had a fever, I stated I would return in a couple of hours. 30 hours after my visit to urgent care, I drove back to the drive through and was told it wasn't ready. Again, invited to come in & wait or return 30 minute later. I stated I had been waiting for over 24 hours for this prescription and had been told the same story 6 hours earlier. "I'm sorry but we're busy" is all she said. I'm done with this pharmacy, and most likely Walgreens all together.

Unbelievable! I have worked in customer service for many years. I find the inability to communicate…read morewith customers who are waiting is appalling to me. I came to the pharmacy to pick up an antibiotic for a friend. I stood there for at least 10 minutes while one guy slowly walked back and forth working the drive thru. Two pharmacists working to fill medication I assume. No one ever acknowledged I was there. One pharmacist or tech don't really know what her title was, looked me straight in the face and said nothing. Mam we will be right with you. Something. Maybe my standards are too high but I see it as common respect to acknowledge someone who has been waiting for quite a bit. Especially when you make eye contact and say nothing. This is not my pharmacy and will never be. I love my Walgreens pharmacy in RR. Attentive and personable.

The pharmacy will not fill my prescription. They are insisting that I received three months last…read moretime I refilled and I only received one month of prescription. I have only ever received one month of prescription at a time so why is this time different?!?!? The box is large and would not fit in the tiny paper bag they use. Only one fits. They said the camera footage "clearly" shows me getting three boxes and I asked to see the footage. They placed me on hold for 16 minutes then hung up on me. I called back and they have not and will not pick up the phone. Now been waiting another 10 minutes with no answer. This is ridiculous. I would not make this much fuss if I actually had received the three months but I didn't. There is no way it's clear on the camera because it is not true. I need to see the footage.