Love the service. Everyone is friendly, and I got an amazing cut from Leah Conway…read more I described my cut without pictures and she gave me EXACTLY what I wanted! I love it!

I have been a client of Cha Cha's for over a year and have consistently had excellent experiences…read morewith my own stylist, which makes this situation even more disappointing. I scheduled an appointment for my daughter and specifically called the salon in advance to explain that she has very thick hair and would likely need additional appointment time. Despite that conversation, the appointment was not scheduled for enough time to complete the requested services. As a result, the stylist ran out of time, my daughter did not receive the haircut that was scheduled, and we left with highlights that were not completed to the standard we expected. What has been most frustrating has been the effort required to get the issue addressed. I contacted the salon hoping to simply have the services corrected. Instead, I spent several hours over multiple conversations trying to resolve the situation. While I understand the need to gather information, the process felt unnecessarily difficult and was met with repeated explanations rather than clear solutions. I never requested a refund--only an opportunity to have the haircut completed and the highlighting corrected. Unfortunately, after investing significant time trying to work through the issue, I still do not feel that a reasonable resolution has been reached. Based on my experience, Cha Cha's provides excellent service when everything goes as planned. However, if a problem does arise, my experience suggests that resolving it may be far more challenging than it should be. Update: To be clear, I was coordinating the conversation because McKenna was placed under my account by your staff. I was not refusing to let you speak with her. The current process of calling in, then waiting for texts or return calls later in the day, does not work well with her schedule and has made it very difficult to get this resolved in a straightforward way. Based on the photos, I am not sure what additional information is needed. The service was not completed as expected, and the highlights were not well done. Yes, McKenna would like the issue corrected. At this point, I would appreciate a direct call so we can discuss the next step and get this resolved.

Eight months without a haircut due to the Pandemic. Salons out West were mandated closed. I knew…read morethe former owner of Dry Art who always gave me a great haircut, and decided to revisit them. All necessary precautions were taken. I opted for the dry cut as opposed to the wet, your choice. There are no blow outs at this time. Heather gave me a first rate haircut. Amiable as before. I'm back!

I absolutely loved my experience at this salon! Hannah did my hair- and I certainly found my new…read more"hair lady"- which we all know is essential! The entire staff was extremely friendly and accommodating, the atmosphere was very relaxing and gorgeous, and the products they use are top notch. I would 100% recommend this salon to anyone looking for a cut, colour, or even for a gorgeous blowout.

Let's face it- the past year and all the quarantining has been difficult on us all. Especially our…read morehair. My hair was in serious need of some major professional TLC -- alas, I had not established a new stylist since the last shop closed up. So what's a girl to do? Well, I went looking and found Hair Nation on Tiverton in Lexington, KY. From my initial phone call with Courtney, until I walked out the door well coiffed, the service was phenomenal. Many of what might be termed "upscale" salons can be pretentious. Many of the friendliest places tend to not be cutting edge. Hair Nation is a perfect blend of the two - which is exactly what you want. High end hair care and styles with personable folks staff who listen to you. The ease of making an appointment and the welcoming way you are greeted by Courtney, makes a diva feel pampered, as she should be. Little chocolate covered grapes are yours for the indulging and you are immediately offered complimentary coffee, tea, or water. Social distancing and cleaning are in place and soon you are whisked away for your private consult with your stylist. I was fortunate enough to get Stephanie's chair for this, my first visit. How glad I did. Stephanie asked questions, listened, and provided exactly what my quarantine hair needed. The products she suggested were the ones I were going to ask about myself. She suggested but was never pushy about products She gave me a stellar haircut and took time to style it meticulously. There are lots of good reasons to go to Hair Nation, but Stephanie and Courtney , might just be the best two reasons for making an appointment. Heavy metal rocks the front of the house while you wait for your stylist, while zen-like tranquility is yours at the wash station. Prices were very reasonable and service was extraordinary. And in just a while I walked out of the salon feeling like a million bucks while spending nowhere near that. I highly recommend you give them a try. I don't think you'll be sorry you did. Tell Courtney Geneva sent you. P.S. Did I mention they have wine?

Seriously the best experience I have ever had at a salon! I tried getting a last minute appt a week…read moreago & every salon was booked, hair nation was the ONLY people who were very polite on the phone & tried to help find me a time I could come in. Viktoriya was my stylist & although we weren't able to get the red out of my hair she did a great job at making me feel comfortable with how I left & barely charged me for anything she did today. I will be back in a couple days to try to get the rest of the red out. I highly recommend hair nation & viktoriya as a stylist. Update: I went back today to finish getting rid of my red hair & it went fantastic! I am in love with my new hair!

This salon is a gem! I've been to so many top salons ranging in location from New York to Chicago…read moreto DC to Indy and I can honestly say that Rosa, the store owner is magic! I'm very picky about my hair color and she was able to duplicate exactly what I wanted by pictures and looking at skin tone and eye color. My highlights and color is so on trend and make me feel like a million bucks! Additionally, the salon pampered me to the max. Not only did I get a head and neck massage before highlights were applied, but during the salon washing process I got an amazing head and shoulder rub and hand massage with essential oils. I was also sitting on a massage chair with my eyes covered and a warm pillow on my chest. It was so cozy and snuggly and extremely relaxing! The staff is also amazing and super sweet, along with Rosa. I'm so happy I found this place! If you are very finicky with hair color definitely go here! It was also very reasonable priced which I felt was worth every penny! I've never been this happy after a highlights service!!! Also, as a new customer they gave me a cute gift- travel size aveda hand lotion and damage remedy leave in! Seriously guys, this salon is a dream! I'll be traveling to see Rosa xx DK

I have to admit, I'm not an avid salon-goer. So, going to a salon doesn't happen often and even the…read morethought of getting my hair cut makes me nervous. I kept seeing reviews posted about this place and finally, in July I decided to see what all of the hype was about, so I peeped around online. The scheduling process is super easy online, although I don't think all of the stylists are listed. So, if you're wanting a specific stylist and they're not listed as available online, call. The day of my appointment I received a call indicating that Jessica, the stylist that I had scheduled was ill. They offered for me to see Sarom who turned out to be less expensive than the one who I'd initially scheduled. Score! I must mention that even though the cut was cheaper, Ms. Sarom wasn't less than amazing. I'm jumping ahead. It's located in the Chevy Chase area, in the same strip as Starbucks. So, parking could be an issue, but I've always been able to score a spot in the lot in front when I patronize the businesses in that strip mall of sorts behind Louie's Wine Dive. When I checked in, I was pleasantly surprised to be offered warm tea, which just so happened to be fantastic and made the short wait worth the while. So, skip Starbucks before your appointment. As I sat and waited, I noticed Sarom taking her time with the client before me. It was nice to see that she wasn't rushing like other stylists in some of my other previous experiences. I didn't know that she was my scheduled stylist, so that was a welcomed surprise when she introduced herself after she finished up. This is one of the few Aveda featured salons in Lexington. Apparently, all of the locations start with a mini hand and neck massage before your cut. Speaking of my cut, it was perfect and exactly the way that I requested it to be cut. I'd go again. Maybe next time I'll have less anxiety about it.

I'm new to the area, was looking for salon. Terra is such an amazing person, understanding, and…read morehelps reach your hair goals! and on top of that made me feel so confident about my hair! I got a wash, cut, blow dry and style. The ambience of the place is wonderful. Everyone is so down to earth. I already have my next visit booked!

I just moved to KY fm MS and I absolutely LOVE this salon! I have been doing a slow grey blend with…read moremy hair for the last year & I have long, curly, fine hair. It has been damaged before by a salon who didn't know curly hair & I had to cut it all off. Terra & all the staff was so fun, friendly, & I absolutely LOVE the transformation that Terra did on my hair! it's absolutely GORGEOUS!!! I hope I can post pictures b/c I can't even describe how incredible she is! you won't be disappointed going here!!! I'm so grateful to have found this gem in Lexington!

New in town & get so nervous choosing a new salon.stylist. I…read morefelt super comfortable as soon as I walked in..cool fun atmosphere and my stylist Leslie was easy to talk to..gave me input/listened and very happy with my hair cut!

The haircut start at 90 and go up to 300. I don't recommend it for people who have my budget…read more However, if they're charging that much money, they must really know what they're doing and they have to be doing a good job for people to come and pay that much money.

I've been going to Atea for almost 10 years now! Becca does an incredible job on my haircut and…read morehighlights every time. The staff is very friendly. Love all the davines products they carry as well!

absolutely loved this salon! normally don't leave reviews but Maddie and all the staff I interacted…read morewith were amazing! she was very knowledgeable and so personable. She listened to what i wanted and did exactly that! 10/10

Welcoming and friendly atmosphere. Stylists listen and work with each client personally providing…read moreoutstanding service and style. Troy has been cutting my hair once a month for about 10 years. His expertise is second to none continually learning and honing his skills. The Salon at Wellington Arms stylists annually participate in national training and learning conferences. I highly recommend this outstanding salon.

The experience at The Salon At Wellington Arms was superb!…read moreMy first impression of how lovely and inviting the salon is was when I was offered a cup of hot tea in a china cup. Perhaps more perfect than the tea and my really great haircut was having two divine poodles accompanying me by snuggling up in my chair during my cut!! I really appreciate the care, warmth, friendliness and professionalism of The Salon at Wellington Arms.

The owner, Angela, cut my hair for the first time nearly a decade ago, before she owned her own…read moresalon. I've gone to her several times since and she never disappoints. Over the years, she's gone on to specialize in fashion colors and appears to be quite a maven with it, crafting complex, multi-tonal looks for her clientele. In addition to being a skilled, detail-oriented, creative hairdresser, she's got a gift for communicating with customers. She's always got a smile and a fun story or three for ya to make you feel at home. I also love the cozy feel of the studio. It's an adorable lil building and Angela has brought nature in by filling it to the brim with beautiful plants. There's no shortage of things to look at, or conversations to be had.

Legit the best low key salon I've been to. Angela clearly has done her best to make this feel like…read moreyou're relaxing at home while at the same time getting your hair done. Love coming back.

Anna Curry was the best. This was the first time that she cut/colored my hair and she nailed it!…read moreSo refreshing to have someone that listed to what I wanted and managed to get it right. Highly recommend!

What a great salon! I called and was able to get an appointment with a level 3 stylist the same…read moreday. I am a distance away, I walked in and was greeted warmly and my stylist was with me, promptly. We chatted about what I was hoping to achieve. I was given honest feedback. I felt comfortable enough to allow some freedom while cutting. I am so glad I did! I love my cut and I will be back. I am beyond pleased!