I had been looking forward to this appointment for over a month. I had previously seen Jess twice…read moreand loved the quality of her haircuts, which is why I was willing to wait and pay nearly $100 (before tip) for a haircut. Because I have very long, thick hair, I repeatedly communicated to both Jess and the salon that I needed a full two-hour appointment. I mentioned it through Instagram, reminded the front desk when my appointment was scheduled and rescheduled, and even confirmed it again when they asked me to move my appointment time. Each time I was assured there would be enough time. When I arrived early for my 4:30 appointment, Jess was still finishing another client. Instead of greeting me or having a consultation, an assistant came to take me for a shampoo. Since I planned to donate my hair and had decided on a significant cut, I asked if we could do a consultation first and cut the ponytail before washing. The assistant left to get Jess. Jess then approached me in the front of the salon while still working on another client and, in front of employees and other guests, immediately questioned what I wanted to do with my hair. The conversation felt rushed and uncomfortable, especially since we hadn't discussed the haircut yet. For such a significant change, I expected a private consultation with my stylist before anything else. By the time I finally sat in her chair, I explained that I felt embarrassed by how the interaction had been handled. Rather than acknowledging my concerns, I was told the goal had simply been to save time because my appointment would likely run past closing. From my perspective, I had done everything I could to communicate that I needed extra time well in advance, so it was disappointing to feel like my appointment had become an inconvenience. At that point I no longer felt comfortable trusting someone who seemed rushed and frustrated to make a major change to my hair, so I chose to leave without receiving any services. The most disappointing part wasn't that I left without a haircut--it was the lack of professionalism throughout the experience. A consultation for a major haircut should never feel rushed or happen publicly while a stylist is still working on another client. I walked in excited for an appointment I had waited weeks for and left feeling embarrassed instead. To make matters worse, no one from the salon reached out afterward to ask what happened or try to resolve the situation. Instead, I found that Jess had blocked me on her professional Instagram account. I genuinely believe Jess is a talented stylist, which makes this experience even more disappointing. Unfortunately, great technical skill doesn't make up for poor communication and a client experience that left me feeling unwelcome and uncomfortable.

It started out very nice. Mani pedi, pleasant atmosphere. I left feeling like I missed some of the…read moreexperience. No massage w manicure and very little w pedicure. Went for a two week mani change when the gel came off, BLACK NAILS! Fungus! Removed gel, cut down and filed. picked up fungus cure and tea tree oil. Will see my dermatologist this week. Just AWFUL. I have never had any fungus. Will deal with this for months I am sure. Don't go.

A big thank you for getting me in for a one hour therapeutic deep tissue massage at the last…read moreminute. I'm not from the area but had a terrible headache. They recommended Tafford, who was available within 3 hours of my call. He was phenomenal! I felt like a new person when I left. Jeannie, the front desk attendant was lovely! Prices were very reasonable. Tafford! You are the bomb! I'd go regularly if I lived here! Thank you!

Very nice salon, professional and talented staff. Marie did an excellent job with my highlights and…read morestyle.

Trish is excellent! It is always a pleasant experience to get my hair done there. The salon is…read moreclean, quiet and has a pleasant atmosphere.

Great place! Very clean and professional. Drove from Wyoming to see family and friends, by time I…read moregot here, my back was killing me. I called and scheduled an appointment with the massuse (Karolina) and she did an amazing job. Definitely one of the best massages I've had.

CC is Just great! Good Value, Good Work, Good Result, and nice to deal with…read more Great Shampoo, Cut and Color Allan

Cici is wonderful! She opened for me on Sunday, turned my dried frizzy hair into beauty! I love…read moreher personality she's a wonder woman and did a awsome job with my hair I LOVE IT! If I could rate 10 stars I would !!

Simple pedicure was done fast and gently by Kelly. Store looked clean and was moderately populated…read morefor a sleepy Saturday afternoon. I will be back.

Amazing foot massage and a bonus shoulder massage! He took his time and my nails shine and my feet…read moredance! Thanks so much!

Although I had to wait for my highlights till the person next to me was all wrapped, they did a…read morebeautiful job with me. The high and low lights are perfect !!! I am so glad I went there! Thanks very much for being so good !!! Jean Kenney.

Beware! If you ever don't like your color- it seems they take pleasure in making you regret ever…read moresaying anything! It is disappointing to write this because sometimes Itzia has done my hair beautifully and then the last few times she almost purposely did a horrible job. I sat with bleach on my hair unchecked as she took several other clients. Next appointment- same thing and started highlights in the back of my hair vs the front despite my saying (or maybe because I asked?) I'd like to be brighter around my face and part. I believe they are mostly concerned about their pocketbooks and if you have a problem it is torture to get back in and obviously they want you to pay for it! Not sure why a cosmetologist would purposefully do this/ but beware!

My visit with Mark was the most amazing, and knowledgeable cut I have ever had. This was the first…read moretime that I felt so comfortable with my experience, it was worth every penny. He was able to repair the cut I had received at a different salon and it looked stunning. I highly recommend you get on his schedule. You may have to wait a few weeks to get in, but there is a reason for that, he's that good. He truly is "The Hair Guy!"

I've been going to this salon for a few years. Today I noticed that this place needs a good…read morecleaning. Pillows on sofas have no cushioning sand are yellowed. Bathroom is nasty with dirt and grime all over. Wonder what the problem is here?

Debbie has many years of experience and is very accommodating. She takes pride in her ability and…read morelistens carefully to your needs. I highly recommend her for your next haircut appointment. Her prices are very reasonabl. She has a pleasant attitude and I enjoy her care and consideration every visit.

Recently my husband and I received haircuts at Debbie's Hair Pampering in…read moreSebastian. Although we are no strangers to this friendly, comfortable shop ( we have been customers for nine years) our stylist retired, but we were fortunate to become customers of another stylist at Debbie's. Her name is Pen, WOW what a wonderful haircut , we were thrilled. She is the sweetest and most patient lady., the surprise was she is another diamond to be found at Debbie's. Also you can complete your do- over with Melanie making your nails look fantastic. Be sure to take some time meeting Debbie herself. She is the Owner and manager of the salon. You will thank me.....Karen Conover, Sebastian Florida