I don't usually get my hair done I was unsure what to do with my hair and found Torres hair design…read moreand I don't regret it at all! Mrs Maribel made sure I left happy :) def recommend her she's amazing and very friendly.

I noticed Torres open up right down the street from me a little while ago, and finally decided to…read morego for a hair trim. The salon has a lot of open space, with 6 stations for cuts. Very modern and welcoming. When I came in, I was greeted by the stylists working on hair. There was nobody at the front desk, so I had to wait a couple of minutes to let them know who I was and when my appointment was scheduled for (I did arrive a few minutes early). Everyone was chatting and clients seemed relaxed. Maribel was my stylist, and was super easy to talk to. I showed her some reference pictures and explained my situation, and she made sure we were on the same page before getting started. The hair wash was glorious, and Maribel had my hair washed, cut, dried and styled in under an hour! I highly recommend Torres!

I have been going to the salon owner, Tanya, for 8 years now and she hits it out of the park every…read moresingle time. She truly is a blonde wizard. Watching her open Holy Wild, knowing its been a goal of hers since we first met has been amazing. Her space is gorgeous, welcoming and very clean. She has curated the best team of stylists, as well. If you're looking for a top tier salon, Holy Wild is it!!!!

So happy I found this place! Everyone is so welcoming, warm and kind - the whole vibe of the place…read moreis just amazing. Yes it helps that I had puppies on my lap giving me kisses while I got my hair done! And yes, the hair came out

I would absolutely recommend this salon! I came from a high priced salon in downtown Austin, after…read moremoving to dripping springs I needed to find a new salon and felt right at home. Kinley and Delia are so welcoming and make you feel like you've been going there forever. Kinley did my color and I absolutely love it. She listened to what I wanted and executed it perfectly. Highly recommend!!

This place is a hidden gem! I came here on a bit of whim to get my long hair cut into a bob and…read morecolored, and it came out absolutely amazing! It's one of the best hairdos I've ever had, and I had a blast talking to Marisa and Delia. It's a super cute salon too, with wine, coffee and snacks available for clients. I'm just super thrilled to have found my go-to salon and I've been recommending it to all of my friends!

I just moved here and need a hair salon. Just hair....not all the other stuff. I found it by…read morerecommendations- the best way to find a service. They are super helpful with accommodating appointments- friendly and the most inviting shop. I had Toni, I needed highlight, base color and trim. The wash was comfortable and the little head massage is always needed! Here's the winner statement- I left looking like I didn't just come from a new salon- she did a perfect job! Street parking is good, no problems there. See you soon Toni!

Ivy was wonderful. I hadn't had a haircut in a while as my last stylist cut off way too much…read more Ivy listened to my concerns and was gentle and kind. My hair looked amazing when she was finished. Thank you so much!

I highly recommend Brittany Marlow, who is currently working at their location. She is a true…read moreprofessional who knows exactly what she's doing. I have been working with her for years, and she is really easy to get along with. She ensures that you are satisfied with the service you receive. I should also mention that is a blonde specialist. I've been dyeing my hair with her for years, and she brings your vision to life while keeping your hair healthy and preventing it from becoming damaged. One of the best things about her technique is that when your hair grows out, it almost looks like balayage instead of showing noticeable root growth. I'm always receiving compliments on it. I'm very picky about my hair, so if I'm recommending her, it's because she does exceptional work. Thank you, Brittany, for all the years of beauty and confidence thanks to your hair skills! https://www.salon-mystique.com/austin-stylists/brittany-marlow?fbclid=IwZXh0bgNhZW0CMTEAc3J0YwZhcHBfaWQPNDA5OTYyNjIzMDg1NjA5AAEeSSQyfKBK4JFLoqKNlSuKdvMQeFL8ht0V57ZfHTN7cRgQojGt3Z33jZ-HyU4_aem_3nQWyYFDIT3eRHPdVkeNRw IG: https://www.instagram.com/hairbybrittannnyy?igsh=azFjZTJxbWNwMng3

don't usually leave reviews for businesses but this was such a bad experience I had to make an…read moreexception. I went in for a partial Highlight and haircut and what I left with was two short pieces in the front (not blended at all) and a random sideburn looking piece on one side of my head. My highlights were also yellow. The true disappointment came when I asked for a refund (for at least the full price of the haircut) and was offered $55 for a $90 haircut. I was told I received the discounted price refund for the haircut. I will say I was offered for it to be fixed but I was not interested in the same person that messed it up, trying to fix it. I simply wanted my money refunded. Instead I was told the stylist was "having a bad day." It is extremely disappointing to have this experience a week before my wedding and to be offered a "discounted price" refund for a horrible haircut. Unfortunately because of the way this situation was handled, I would not recommend this salon.

Emily is wonderful! She is sweet and knowledgeable and works with you to give you the style you…read morewant without sacrificing hair health or long term thinking. I am so glad I found her!

Emily is magic - she swiftly (and kindly) rescued my hair from a series of mediocre to downright…read moreterrible hair appointments over the 8 months prior to being introduced to her. I had seriously struggled since moving to the states to find a hairdresser that worked for me - and had,as such, hopped all over the place trying one after another in the search for a normal highlight. The result was some disastrously stripy sections and terrible / severe regrowth. Emily took one look, showed me the damage - I won't pretend to know exactly what she did, some sort of witchcraft possibly - but I emerged just under two hours later with a uniformly golden mop - and she has since transitioned my highlight over to a super natural balayage. So. Much. Better. She's great - delightful, knowledgable, efficient and very very very good at what she does - I wouldn't let anyone else in Austin touch my hair!

Judy was amazing! She took the time to ask for my feedback, show me styles that would compliment…read moreme, and was very patient with my requests. She made sure I was completely satisfied with my cut, and was very understanding when I came back the next day for a touch up because I didn't know how to style the new hairdo. She gave me some great tips and I am so happy with my hair!! Highly recommend Judy Im at the Seaholm location!

I booked the "Haircut - Luxury Experience" for my first visit and showed Ruby Perez three reference…read morephotos. I clearly requested a slanted, vertical side cut with the front length touching my chin, and suggested trimming only about 1 cm. What I left with was a nightmare--my hair chopped drastically short, front above my jawline, sides straight, and nothing like the photos. When I pointed this out, she casually said it would "look like the pictures in 8 weeks." I was shocked and humiliated. During the haircut, she even told me twice not to cross my legs--something I've never experienced at any salon. I asked to switch stylists, and was told I'd have to pay extra, even though the issue was not my fault. Ruby then claimed that because I agreed to a graduation in the back--which she suggested--she had to ignore my other requests. I cried in my car on the way home, devastated. $160+tax for a ruined haircut and a traumatizing experience. I can only hope no one else has to go through this. Without exaggeration, this was the worst salon experience of my life.

Long overdue review! I've been a long time customer of Drybar and have visited a number of…read morelocations across Texas and New York. I frequent the Drybar Downtown pretty often (it's my home base now) and I've always been so happy with my experience and the stylists I've worked with. I can't say enough great things about this location! Super friendly, great stylists, and consistent amazing service every time!

Deceptive Double Charges, Falsified Policies, and Consumer Fraud - AVOID…read more This location is actively engaging in unconscionable business practices, hidden fees, and violating Texas Consumer Protection laws. Members of my family had appointments here that totaled over $700. The shop manager, Jaileene, along with an employee named Molly, purposely concealed pricing, ran up unauthorized and fraudulent double charges, and lied about the system being down to flatly refuse a lawful refund while actively keeping the physical products and their money. 1. Fraudulent Double Charges & Extended Fees:They ran multiple double charges on their account and tacked on two separate $30 "extended time fees" (totaling an extra $60), falsely claiming the appointments went over. The official receipt timestamps directly disprove this. In reality, the services finished 15 minutes under the standard time allocated for the appointments. They ran unauthorized transactions on the card for time never used, charging for services that were never rendered, and flat-out doubled the billing without consent. 2. Refusal of Product Refunds & Deliberate Deception: They attempted to return an unopened $147 pillowcase and a $110 turban within the window printed on the receipt. Molly outright lied, claiming the receipt said no refunds, and Jaileene explicitly confirmed her lie. My family trusted them at the time, but after reviewing the receipt, it clearly stated that the products were refundable (unopened refund 31 days after purchase). They deliberately lied about the corporate return policy to manipulate time constraints for their travel back to Georgia. Furthermore, for the products they openly agreed to refund, they took the merchandise back into store inventory but then refused to process the card refund, falsely claiming the "system was down" to deny the credit reversal. Their credit card system was clearly not down because they actively continued to process purchases for other customers right in front of them. They used a fake outage as an excuse to steal the merchandise and withhold their money. 3. Weaponizing Out-of-State Residency: They knew members of my family live out of state and were under extreme time duress. They tried to trap the money by forcing a localized Texas store credit, fully aware that a Texas franchise credit is completely worthless out of state. They used a fake system outage to stall so they would have to leave the state empty-handed. 4. Fraudulent Billing and Refusal to Deal with Local Representatives: After running up fraudulent double billing for extended fees and lying about the system to refuse a refund, management has gone completely silent. Multiple calls were completely ignored. When Molly finally called back, she stated they would only speak to the niece who is currently out of state--completely ignoring the fact that she gave explicit verbal permission to a local family member in Georgetown, Texas to resolve the issue. Both Molly and Jaileene have completely refused to return calls since that authorized family member took over. It is a deliberate effort to duck accountability. Please do your research and read reviews on internet sites before coming here; looking at other reviews, this is a systemic, calculated pattern of deceptive trade practices at this specific downtown shop. The fraudulent billing and theft of property has been escalated directly to the WellBiz Brands Corporate Legal Department in Denver, and formal fraud complaints are being filed with the Office of the Texas Attorney General (OAG) and the Texas Department of Licensing and Regulation (TDLR). Do not trust Jaileene, Molly, or this franchise location with your credit card. They will double-charge your card, hide their prices, and steal your money.