New location for Hair Secret! Sophie is amazing! She's the only one that I allow to touch my hair lol All the staff are friendly. They treat you like family from the moment you walk in. The Japanese straightening treatment is my favorite thing ever. It takes my hair from a hot frizzy mess, to sleek and smooth! Love it so much! It's a long process, but worth it. I have a gang of hair, so I have to dedicate an entire day for the hair treatment. I've also tried the GK hair treatment. That is awesome as well. It deep conditions your hair and makes it feel like silk. The GK treatment also adds this gorgeous shimmer to your hair. Overall, the new salon is cute. Services are up to par. This will continue to be my go-to salon for hair treatments. My crazy Simba mane needs TLC! Lol Japanese straightening, GK treatment, haircut and color touch-up in progress. I will post before and after photos. :) read more

I've been getting my hair cut for longer than most. Sophie is my number one choice. She really works to give her clients a great experience. I wouldn't go there just for the experience,...but almost! read more

Hair Secret has a great team and a convenient freeway close location. The salon owner, Sophie Kim, did an excellent job on my haircut and color. She is very experienced and offers a wide range of services for men and women. The other stylists also have many years of experience. The vibe is relaxed and friendly. New clients are always welcomed. read more

Sky was so kind and welcoming!! She installed hair tinsel for my friend and I and it was a quick and simple process, she made it a delightful experience in the salon and will definitely come back for her!! read more

New Owner! I am in love with the results! The owner Sophie totally transformed my hair, with a single haircut and root smudge. I am such an indecisive person, could not decide whether I wanted to go short or long, bang or no bangs. The stylist was very knowledgeable and took her time to make sure that my hair was just right. She also gave me tips on how to style it going forward which is always helpful. The atmosphere of the salon was very comfortable and relaxing too, great for a pampering session! Highly recommend! read more

Hair Secret - results! -- Trim and root smudge - Hair Salons Near Me - Rancho Cucamonga, California

So, where do I start. I feel extremely mistreated. I got canceled on an hour before my appointment for a 49$ haircut. With a 15$ deposit. The owner reschedules me herself for the next day and suggests the same time, 11am. I cancel a dentist appointment so I can make the time she suggested. I get there the next morning and wait an hour for her to not show up and then I leave, asking for a refund. She offers me a 50$ gift card off my cut, and says she just showed up, "its her boyfriend's birthday and day off, she came in just for me" so I go back thinking she wanted to make things right. Halfway through the cut she goes "oh yeah that gift card is to help cus IM really expensive. I get charged an insane 115$ for the cut. Thats AFTER the 50$ off. Long story short, don't go here. The owner is unprofessional, blames her employees for her shortcomings, is manipulative and upcharges. I should also mention, I payed 115$ at the shop and my online bill showed I payed them 130$. I mentioned this to the owner and got ignored. I just wanted to treat myself to a little haircut and feel good after a crappy year and left feeling Even more terrible. The haircut was pretty good, but not 185$ good. Especially for two days of my time. Im just sad. read more

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couldn't cut bangs in a straight line and i had to fix them myself at home even after mentioning they were crooked. 70$ for a dry very minimal haircut, no shampoo no styling. showed me like 5 min of some irrelevant instagram profile at the start of my appointment. 94$ total and asked for a refund, she refunded me the bangs but i had to call back and ask again days later. even just scheduling an appointment in the first place was messy. disappointing on how such a simple haircut turned out so poorly and expensive read more

Sophie is the best in every way. I always leave happy and with even greater confidence than before I arrived. She works hard, is inspiring, knows her craft extremely well, and is such a good conversationalist when it's wanted. She knows and understands her clientele extremely well and makes each experience personable, so you are never just another person in the chair. Whatever you want out of a salon or haircut experience, you'll find it here and wherever she goes I recently went to the new salon here in Rancho, and it's the same QUALITY service, simply in a new location. The decor is always pleasant to look at and shows off a tranquil environment that provides a great vibe and feeling that allows a relaxing and calming aura to soothe your soul, regardless of wherever you're coming from beforehand. I've gone here consistently and long enough to know that this is a trustworthy person and that whether you go to the new Rancho Cucamonga location or the original Upland location, you'll be taken care of just right and the way you deserve read more

Hair Secret - Sophie and I, after she finished my cut just now Feeling great - Hair Salons Near Me - Rancho Cucamonga, California

I adored my visit! Very much appreciated the service I was given and the environment of this salon as well!! Stephanie was a joy and pleasure to be with and executed the look I wanted to go for. I left with the satisfaction of wanting to return again!! And I highly recommend this salon for anyone and everyone desiring a fresh look or new change! read more

Hair Secret - Hair Salons Near Me - Rancho Cucamonga, California

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Hard to find the kind of talent you'll find here. The crew at Hair Secret is amazing, in demand and personable. I've been coming here on and off for over ten years. I live in LA and I don't regret the drive. I always leave Hair Secret feeling great about my cut. read more

I needed a haircut so bad! My hair was damaged, brittle and splitting everywhere. I was lucky enough to get an appointment that same day with Heidi and I had a great experience! I knew I wanted to cut a significant amount without having my hair cut too short and Heidi was very knowledgeable and helped me throughout my appointment. We talked about possible causes as to why my hair may have been progressing in damage and she told me what ingredients/products to stay away from and which I should consider due to my hair type. At the end, my hair felt THICK and HEALTHY and I was so happy to have my hair back! I will for sure be back! read more

Owner totally botched my hair. I had to demand a refund. 0/10 do not recommend. I have long hair with layers and it was all lopsided. How do you mess that up? read more

I just love Sophie and everything she stands for! She does an amazing job, walks you through every step of the process, and always makes sure you are comfortable. She responds very quickly and is just an overall girl-boss! 10/10 would recommend! read more

Hair secret is the only one I trust with my hair. After having my hair over processed at a salon in upland called Divinity hair salon, I will never go anywhere else. It's been a long hair journey trying to get my hair healthy again. But both the Hair secret locations are the only ones I trust with my hair now! read more

I must say, the staff is extremely friendly and outgoing and you will definitely have a great time while getting you hair cut, color or styled. I walked in for a haircut due to me coming to this salon for a couple of years. When walking in, I noticed it was different and found out, the previous owner had sold the salon. I chose to give the new salon a try but NEVER thought that a trim and blow dry would cost me $150. I'm giving it 3 stars because of the friendly staff and the haircut but I never expected for it to be soooooo expensive. read more

I love the way that Sophirian does my hair she is a very professional person and she knows how to make u feel relax and very comfortable. And she is also a wonderful singer. I really recommend her to be your hairstyle if u want to treat yourself. read more

Alan cut my hair today. He is so sweet and friendly and made sure to ask me what I wanted before cutting. He did a great job on my hair. Price was very reasonable. I would definitely come back again. read more

Haidy, she's a stylist at Rancho Cucamonga. I love what she did to me. She dye my hair and shampoo it. And Cheyenne too she's a receptionist. I love talking with her. She's so nice and kind. read more

Definitely worth the price! Every time I walk out, I feel amazing. Nikki always understands what I ask for and nails it.

I was definitely mislead into coming in. I had previously went to the upland location where I got extensions done and was quoted $75 an hour with a $100 deposit. I took my extensions in and same day they were prepped and installed , walked out of there only paying $175 which included the deposit. So because I was happy with that experience I decided to try them again. This time I need a trim and a reinstall of my extensions. Called to make appt and was told my total would be $220. I made the appt and sent $100 deposit. I get my services done and was charged $249 not including the $100 deposit. When I told Sophie she gave me a breakdown of the chargers. I told her this should have been told to me when I made the appt. I wouldn't have agreed to come in and pay almost $400. Nothing was said that it would be more then that or that she charges $100plus per hour. Which it's fine if that's what they charge but they need to be upfront about the prices. So please beware. I will not becoming back only due to not being told about the correct prices. Felt very misleading. read more

I've been growing my hair out for a couple years now to donate, and I wanted to find the right salon to go to finally cut my hair. I had the pleasure of booking an appointment with Sophie, and I couldn't have asked for anything better. My experience was amazing, the cut was great, and our conversations were edifying. Highly recommend this place for anyone who admires quality. 10 out of 10. read more

I always had a hard time finding someone I could trust with my hair until I stumbled upon this hidden gem. I made my first hair appointment with Sophirian about three years ago and have kept coming back since. She takes hair cutting and hair care to a whole new level. I love how each time I make a hair appointment she's always passionate about what she does and transforms my hair. She gives the best hair secrets for hair care and more! read more

My experience at this hair salon was more than I expected the quality of service meet my requests of style I would recommend making this my designated Hair stylist Sophie assisted me. read more

it's been a long time since i've been to a salon, however this place welcomes you like it's home. i was taken care of by Ali and she made my hair feel like it was brand new again. i had lost my hair due to chemotherapy and it was growing back curly and in different layers. Ali worked her magic and made it feel so soft, just like how i had it before. i will definitely be coming back here. thank you guys! read more