1. Hair Secret

1. Hair Secret

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Rancho Cucamonga, CA

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results! -- Trim and root smudge
Dakota D.

New Owner! I am in love with the results! The owner Sophie totally transformed my hair, with a single haircut and root smudge. I am such an indecisive person, could not decide whether I wanted to go short or long, bang or no bangs. The stylist was very knowledgeable and took her time to make sure that my hair was just right. She also gave me tips on how to style it going forward which is always helpful. The atmosphere of the salon was very comfortable and relaxing too, great for a pampering session! Highly recommend!

Price
Cole K.

So, where do I start. I feel extremely mistreated. I got canceled on an hour before my appointment for a 49$ haircut. With a 15$ deposit. The owner reschedules me herself for the next day and suggests the same time, 11am. I cancel a dentist appointment so I can make the time she suggested. I get there the next morning and wait an hour for her to not show up and then I leave, asking for a refund. She offers me a 50$ gift card off my cut, and says she just showed up, "its her boyfriend's birthday and day off, she came in just for me" so I go back thinking she wanted to make things right. Halfway through the cut she goes "oh yeah that gift card is to help cus IM really expensive. I get charged an insane 115$ for the cut. Thats AFTER the 50$ off. Long story short, don't go here. The owner is unprofessional, blames her employees for her shortcomings, is manipulative and upcharges. I should also mention, I payed 115$ at the shop and my online bill showed I payed them 130$. I mentioned this to the owner and got ignored. I just wanted to treat myself to a little haircut and feel good after a crappy year and left feeling Even more terrible. The haircut was pretty good, but not 185$ good. Especially for two days of my time. Im just sad.

Sophie and I, after she finished my cut just now  Feeling great
Ryan M.

Sophie is the best in every way. I always leave happy and with even greater confidence than before I arrived. She works hard, is inspiring, knows her craft extremely well, and is such a good conversationalist when it's wanted. She knows and understands her clientele extremely well and makes each experience personable, so you are never just another person in the chair. Whatever you want out of a salon or haircut experience, you'll find it here and wherever she goes I recently went to the new salon here in Rancho, and it's the same QUALITY service, simply in a new location. The decor is always pleasant to look at and shows off a tranquil environment that provides a great vibe and feeling that allows a relaxing and calming aura to soothe your soul, regardless of wherever you're coming from beforehand. I've gone here consistently and long enough to know that this is a trustworthy person and that whether you go to the new Rancho Cucamonga location or the original Upland location, you'll be taken care of just right and the way you deserve

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5 months ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

Definitely worth the price! Every time I walk out, I feel amazing. Nikki always understands what I ask for and nails it.

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3 years ago

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Review Highlights - Hair Secret

I had the pleasure of booking an appointment with Sophie, and I couldn't have asked for anything better.

Mentioned in 9 reviews

Read more highlights

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Iris Lashes

Iris Lashes

4.7
(29 reviews)
1.8 mi

Daisy is amazing. She does a wonderful job. I highly recommend her. Please ask for her!!!read more

When I initially made my appointment I tried calling but there were no answers. I eventually texted…read moreand I asked what time they had open yesterday (which was weeks in advance) and they said 6:45pm. I arrived almost 30 minutes early but they were closing up. I waited outside then about 15 minutes before my appointment I started calling and texting because the front and back doors were locked. Even attaching my confirmation texts (one of which I received the day before) but didn't receive an answer. My appointment time came and I decided to wait until 5 minutes past it. Right before I was about to leave a young woman came to the door and appeared nervous. I informed her of the situation and showed her my confirmation by text. She called the person who was suppose to run my session but she was on the road doing a different appointment elsewhere. I said it wasn't a problem if I came back. But she insisted she could do it herself. It was still good but it was hard to enjoy it because I felt guilty this lady had to stay way past when she was supposed to leave. While close, I also didn't get the full 90 minutes. The lady also informed me as I was leaving that the place closed at 7pm and advised me to make my appointments earlier. But I clearly wanted to. This was the time I was given out of more availability I originally provided. Overall a decent experience but also very strange and I think it could've easily been avoided by just calling me in advance and let me know the original worker couldn't make the appointment anymore.

Photos
Hybrid wispy style
Hybrid wispy style
Hybrid wispy style
Hybrid wispy style
Hybrid wispy style

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Hybrid wispy style

Hair Secret - hair - Updated July 2026

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