Great staff, beautiful offices, great service and a wide variety of service. They are attuned to…read moreyour needs.

Staff and doctors are incredibly helpful and efficient with scheduling & services. Love this place!read more

I'm not sure how I want to feel about this location. The store is always neat. They are always…read morewilling to assist you in finding what you need. However, some employees need to learn that when you are assisting a customer you should hold any other conversation off until you are done with the customer. The cashier did make sure I received the free product that I was supposed to receive in which I didn't even know I was supposed to get. Kudos for that. I wasn't totally satisfied but,, I was not completely disappointed.

Staff very helpful. I didn't catch the cashier's name but she was very knowledgeable and patient…read more She helped me make the best choice of hair dye.

This upscale shopping mall has fallen victim to acts of violence expanding into county over the…read moreyears, but I noticed an increase in security presence on this Wednesday morning. What could happen on a Wednesday morning, you ask? A carjacking in the parking garage. Last week. On a Monday. At noon. This is my mall so I will keep my loyalty as long as I see safety in action. Great stores, good sales, and decent food court.

So I am going to go ahead and give this business five stars because they went above and beyond for…read moreme! I received misleading information about my appointment. My daughter was graduating and I was told that we had an appointment around 1:00but when we got there it was like I was speaking a different language. My daughter had her heart set on getting her make up done for graduation and she Is a good kid so I was making that happen for her. Since MAC has the dumbest rules of course after leaving the location in Macys which was no help and the location in the mall and having everyone act so nonchalant and lazy as $hit I had one person at this location Shawn save the day. He waited on customer and did my daughter face all at the same time. He was being overworked, he missed his scheduled lunch break for me but he went above and beyond for me. I appreciate this so much that I will more than likely have to give him a token of appreciation.

Arya to the rescue!! - Yesterday, I ordered a Kurt Geiger…read morebag online for in store pickup. Towards the end of the night, I picked up my order from the pick-up counter. I quickly realized that my handbag did not have a box. The lady at the online pick-up counter offered me a general, white gift box. While I appreciate her trying to help, everyone knows that a Kurt Geiger purse MUSTTTTTT come in the original box. That's a major part of the brand. Instead, I received the handbag in a plastic bag that reminded me of a produce bag. Eek! The lady at the pickup counter walked me upstairs to the handbag department where Arya saved the day! She apologized for the way my handbag was inappropriately handled by the other department. Not only did she find the beautiful box that it belonged in, she also wrapped it with a lovely bow. By this time, the store was close and she did not rush me at all or throw together a quick bow for the sake of time. She handled my gift with pride and care to ensure I walked away satisfied. I really appreciate her doing that and giving me the box that I actually paid for when I purchased the gift. No one wants KG in a grocery/produce looking bag. Arya understands quality and care. I hope she can be recognized for her customer service and kindness last night. Sidenote: All pick-up orders should include the original box or packaging that it comes with. This is not the flea market or FB marketplace. A store like Nordstrom should understand what it means to present the total package. Nevertheless, I'm giving the store a 5/5 because the 1st associate was kind enough to walk me upstairs so that Arya could save the day.

Back to back Awful experiences when purchasing my last two suits from the Towson Nordstrom location…read moredue to dishonest sales associates and subpar tailoring. On my most recent visit, Bruce Bereson assisted me. Bruce was nice enough in person, but lied to my face in an attempt to prevent any returns (probably to protect his commission). First, Bruce was wrong about the sizing across different jackets within the same brand. Oh well, that's forgivable. The issue was that when I needed to exchange the tux, I was told by a different sales associate that he didn't ring me up under my Nordstrom account, what's more, the sale was not tied to phone number or email, despite the fact that Bruce pulled my account up in store. As a result, I was told I would have to come back and talk to Bruce if I wanted to return or exchange my tux. In other words, despite having my account information, Bruce intentionally hid my sale and did not provide me a receipt so as to limit my availability to return the item. This also deprived me of my Nordstrom points, which for a purchase of this size would have resulted in a $10 voucher. These type of underhanded sales tactics are completely inappropriate. If you do choose to shop at Nordstrom Towson, I would avoid Bruce Bereson at all costs. As others have mentioned, the tailoring was also subpar. When I went to pick up my last suit from the Nordstrom tailor, I was given a jacket without the arms sewn in. After a lengthy wait, I was finally provided a complete jacket. Given the lack of integrity from the sales associates at this location, the Nordstrom Towson tailors will not be getting a second chance with my next suit/tux.

I like this location because they always have what I need and they are friendly. They messed up my…read morepassport picture so I ended up having to pay for pictures at the post office. Although, I was able to get a refund for the picture, it would have been nice if they were done right so I could have saved some money because they were much cheaper than the post office price. Other than that, there is a problem with panhandling outside the store. Every time I walk to the entrance, I'm always asked for spare change. It's an uncomfortable feeling and I don't carry cash. One time, a man said that I'm lying and being selfish. I may have to change drugstores because I dont want to keep dealing with these combative panhandlers.

Does anyone even work here? Time to close this deserted s-hole, my greedy Sycamore "friends"read more

Mariah and her staff were fantastic! So smooth. Easy and…read moreprofessional! Great fine! Thanks!

This place is getting kind of weird but there isn't anywhere else to go ... my hairdresser said…read morethat I would get a grey shadow on my head from getting a roots touch up.....

I want to thank Jillian for her patience, her time, and the attention she gives to every client…read more She helped me feel good again and delivered results far beyond what I hoped for...a truly perfect work. As someone currently undergoing treatment for breast cancer, I can only acknowledge Jillian's exceptional humanity. Her care, her gentleness, and her professionalism make all the difference. It's also worth mentioning the beautiful space where she works. The atmosphere, filled with plants and natural light, has such a positive and comforting energy. Jillian is recognized by a major cancer association and is part of their support program. For women coming through the association, she works for a reduced fee...and she never talks about it. Few people know how deeply committed she is to helping women in treatment. Thank you, Jillian, from the bottom of my heart, for giving "life" back to my eyebrows after radiation. Your work and your kindness mean more than you know. Shalom

Jillian is a greatly skilled artist. My eyebrows have fallen out and she has microbladed eyebrows…read morefor me. They are natural looking and match my hair color and complexion. She's kind and considerate during the procedure and the aftercare instructions and products are very helpful.

The new dentist is awful. He consistently runs behind--/and hour or more for the first appointment,…read moredoes not show up in time and is not nearly as knowledgeable. Don't bother.

Dr Krupp is amazing! The office is beautiful and all the staff is amazing! The care is also…read moreamazing. I went in for an extraction and I never felt pain after!