This location opened yesterday and I was so lucky they had an opening to take me my appt. I…read moreoriginally booked a 5:45pm but got caught up on a work call as well as traffic, and the young lady over the phone slid me in for a 6:15pm. She was so easy to talk to versus the reception I got when I called the North Haven location. I arrived a few minutes early and was told the lobby was closed so I walked around and the text came in pretty swiftly saying they could see me. My waxer, who was so funny & nice, chatted with me the whole time. I really liked her energy and spirit. It's always necessary to have a pleasant person giving you a wax. I think this location is comparable to the West Hartford location as I love those ladies as well.

My 1st experience wasn't very pleasant So I didn't return. My regular wax lady was on vacation So…read moreI decided to go back and try them again. Experience with Mina, Marrisa and Alana was SO GREAT! They were fast and efficient! Highly recommend either of them .They are great ! I was comfortable and she was educational about products.

I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

I went to The Nail & Wax Room for a spa manicure, and I loved my experience. The spa manicure was…read moreamazing and Gracie did a great job. I'll definitely return!

I have found my new hair stylist, Catherine. When I made my appointment I deliberately told her I…read moreneeded someone who would take my age into consideration when providing a new haircut for an elderly person. Lo and Behold....I was lucky enough to actually have Catherine to provide me a a great look and easy care solutions with my new look! I'm so happy and pleased with the result, I plan on using her salon for as long as it is available to me. Great experience!!!! 5***** !! Having been in this business for a short time myself, I know that there are times when no matter what you do, the client may never be happy with the results. This was an absolute joyous occasion for me having been house bound for more than two [2] years since my husband died. I look good and I feel great. Thank you Catherine....Job well done!

My husband treated me to a day of beauty-he chose the perfect place. At 50 I was feeling old and…read morefrumpy but when I left I was very happy! Jo and Faith were very friendly and personable. Jo-the nails came out beautiful, love the Red and Faith you made me feel beautiful with the color and cut. I will be back and hope these two ladies will be there in the future to again make me feel special. Amy Christensen

Tracy is super awesome. She's friendly, funny, and considerate. She offered me some crackers and…read morebottled water, which instantly put me at ease. She made everything comfortable, up to choosing the music and fragrance. She also was great at explaining the method and answering my questions. I got a one-hour treatment ($50), and the time went by very quickly. The office and waiting area are super clean and minimally decorated. I would highly recommend this location! (Also called Head to Toe.)

I have been seeing Naz H for almost two years now for electrolysis. Her hand skills and…read moreprofessionalism are unparalleled to any other provider I have been to. She is gentle with her hands to ensure I am comfortable and pain free. She is understanding and flexible with scheduling and she always try to accommodate my hectic schedule! She provides blankets and comfortable pillows during treatment to make sure I am well taken care of. I truly couldn't imagine receiving treatment from anyone else or at any other location. My only complaint is that my hair treatments are almost over and I won't get to see her as often. I highly recommend Naz for all your waxing and electrolysis needs.

We were warmly greeted by Gianna, who was also our esthetician for the day. A quick check in, with…read moresome needed paperwork as a first time client, but prompt guidance to the room for my facial after completion. Gianna took the time to explain what was going on and gave me a step-by-step explanation of what was being done. She was careful and performed the facial with such delicate and gentle. There were about eight different steps performed during facial, including a little massage, exfoliating scrubs, exfoliating and extracting gels and tools, as well as a nice heated towel face wrap with the finishing touch of a lip moisturizer. I definitely have to return and try other services as this one was so relaxing and made my face glow! Came here for a basic facial that I purchased through Groupon

Enjoyed a great facial here. Came here for the first time with my wife and we both enjoyed our…read morefacials. Staff was super accommodating and friendly. The vibe here was definitely good. If you want to pamper yourself or just have a self care day this is the place to go. It's Definitely important to take care of yourself!

Great experience definitely will recommend to friends and friends, Maria did a great job thank you…read more Hyacinth

Excellent service. The employees are very attentive, and so are the owners. Excellentread more

Claudia was great and her boutique is so cute! This was my first time getting powder brows. My…read morehusband's gift to me for Mother's Day. I have been recovering from back surgery and Claudia was so helpful and accommodating. Not to mention she is a perfectionist, so my brows looked amazing! Claudia explained every step she was doing and the care needed to keep as much of the ink for my new brows. Thanks Claudia, I will be back to see you for my touch up.

The wonderful owner Danielle has been doing my waxing and facials for two years. Her talent and…read morekind demeanor make for an excellent experience. I recommend her to everyone I know. I love having my eyebrows flawless every time. I leave.

I went for a spa pedicure and basic manicure…read more The salon was very clean and the instruments were in a sealed sanitized package. They also used disposable flip flops on my feet. The massage chairs are the standard massage chairs that most salons have and the massage chair worked very well. I had Koko as my nail technician and for the spa pedicure I choose the Mango pedicure. The pedicure began with a mango Sea Salt Soak, and then a mango Sugar Scrub, followed by a mango thermal Mud Masque and at least a 10 minute Massage with mango Cream and hot stones on each foot/leg. After the pedicure I had a basic manicure, and she used a clear coat of polish. While I waited under the dryer she gave me a shoulder massage.

Quiet, calm vibe. Clean. Great massage chair. Jen was gentle and lovely. I have a new nail salon!read more

Naz fully informed me on the process of electrolysis. As a guy I didn't know much it but, she made…read moreme feel at ease and I'm looking forward to her services.

From the owner: Electrolysis allows the client to achieve clear, smooth, hair-free skin on all body areas. All…read moreinstruments are ultrasonically cleaned followed by a dry heat sterilization process (machine regulated by the FDA) outlined by the State of Connecticut Standards and Practice for Infection Control. As always, sterile disposable probes, gloves are the only option! This office practices the professions highest protocol, clients can rest assure they will receive optimal results in a comfortable, safe environment. Naz Hibodi Licensed Electrologist Professional Body Waxer Call or Text (475) 209-1849

I booked a haircut with Ive brought a picture in.Isaid I would leave the picture out so she could…read morerefer to it while she was cutting she never looked at it.The style had long tails on the sides she cut them short even though they were perfect length just needed to be cleaned up.I asked to have a spike put in she didn't know how to do that so just kept cutting an area shorter and pretended that anything was different.My hair is flat and round on top she used an electric razor to trim some of the sides instead of scissors.This is one of the worst haircuts I have ever had I went home and tried to cut some parts myself there is no fixing this.She is very nice but has no idea how to cut short hair styles.

I initially went for a consult after a dreadful experience at a WHartford salon. I wanted to make…read moresure this time I had an experienced knowledgeable stylist that could fix my hair and I found THE best one, Ivelisse! She has skill, training, experience and a great personality. She doesn't talk down to you or make you feel like you're not cool enough to be there. Within minutes of explaining what I wanted done she had a plan and explained everything that needed to happen for me to achieve it. I've been there 4 times now and look forward to each visit. I know when I leave I'm going to be looking good! People compliment my hair all the time. The salon is modern, clean and has a nice vibe to it. It's classy but not full of itself, ya know? The stylists look like people, not wanna be models and you feel comfortable with yourself. They offer you drinks and even a snack if you're going to be there awhile. The outside looks simple so don't judge on its exterior, it's what's inside that counts! So glad I found this place!