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    Hakulei by Kay

    5.0 (1 review)
    Open Open 24 hours

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    Services - Hakulei by Kay

    Floral design and installation

    Flower arrangement

    Hakulei by Kay Photos

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    3 years ago

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    Just wanted to thank Monty for promptly reaching out to me and making sure I was satisfied after my…read moreless than stellar experiences. Decided to showcase my gorgeous arrangements from past orders in hopes to inspires future orders for new and previous customers. Thank you, Monty!

    I've ordered from this company multiple times because I live off-island and rely on them to deliver…read moreflowers to my mom for special occasions and holidays. Up until now, they've always done a great job, but this recent experience for Mother's Day was extremely disappointing. First, the delivery driver brought the wrong bouquet. I paid $209.41 (including delivery), but my mom received a bouquet that was clearly not what I ordered later confirmed to be a lower priced arrangement. I had to call customer service, who then contacted the driver immediately. While I appreciate that they responded quickly, it still took about 47 minutes for the driver to return, take back the incorrect bouquet, and retrieve the correct one from the truck. When the correct arrangement finally arrived, the presentation was still off. The vase was too short for the flowers, making the bouquet look unbalanced and like it was falling out. For over $200, I expected much better attention to detail and quality. On top of that, the company advertised "free delivery," but that only applied to very limited areas on the island. I still had to pay a delivery fee despite the initial mistake being entirely on their end, which felt misleading. Overall, this was a frustrating and disappointing experience, especially for a special occasion like Mother's Day. I've had good experiences before, but this one really missed the mark.

    Love Letter Weddings - Photo Credit: Chelsea Abril Photography

    Love Letter Weddings

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    Working with Louise at Love Letter Weddings and the LLW team was truly one of the greatest…read moreblessings of our entire wedding experience. From day one, her organization and unmatched attention to detail put us completely at ease. Louise is the perfect blend of professional, intentional, warm, and reassuring--everything you could ever hope for in a wedding planner. Louise not only guided us through a smooth, stress-free planning process with easy, consistent communication, but she also created the most incredible florals and overall wedding design. Our floral arrangements were absolutely breathtaking--regal, romantic, and so magical that it truly felt like stepping into a fairytale. She did an exceptional job using her creativity to showcase our personal style in every detail, and her design recommendations fit our personalities, and our vision so perfectly. She brought everything together so cohesively that the entire day felt beautifully curated and deeply personal. When we had to unexpectedly change venues just a couple of months before the wedding, Louise handled the transition with such calm confidence, and care that we weren't even worried. From the start we already knew we were in the best hands, and Louise proved it once again by making the transition to a new venue totally seamless and helping us secure new vendors who were a perfect fit for our new space. What could have been a stressful setback ended up creating an even better outcome than we ever could have imagined. And on the wedding day itself? If there were any hiccups, we had no idea--because Louise and the LLW team had planned, executed, and managed everything so flawlessly behind the scenes. All we felt was pure joy and excitement. Louise really brought our dream wedding to life more beautifully than we ever could have envisioned. We are forever grateful to Louise and wholeheartedly recommend Love Letter Weddings to anyone wanting a seamless, stunning, and heartfelt planning experience. Louise is truly the BEST of the best. She made our fairytale a reality. We will cherish this special day forever.

    My husband and I recently had the most breathtaking, joy-filled dream wedding at Paliku…read moreGardens--made possible entirely by Louise and her phenomenal team at LLW. We chose the "maid of honor for hire" package, and let me tell you: WORTH EVERY PENNY! We booked LLW in January 2024 for our June 2025 wedding, and from day one, Louise led the way. Our initial meeting was incredibly thorough, with a planning timeline and actionable next steps. From there, we met over Zoom throughout the year and collaborated asynchronously in between. What truly surprised us was how personally involved Louise remained. As LLW's owner, we assumed Louise might eventually pass things off--but nope. She joined every Zoom meeting, answered every email, and showed up in ways we didn't expect but fully appreciated. The "maid of honor for hire" package places design decisions in the couple's hands which can feel daunting, but we never felt alone. Our vision shifted dozens of times. We started with white and green florals, a neutral palette, and no wedding party. But thanks to LLW's encouragement and calm expertise, we embraced a totally different vibe: multicolored pastel florals, 20 mix-and-match-clad wedding party members, and a deeply personal celebration. I honestly never imagined arriving at the wedding we had--and I'm so glad we did. We also hired LLW for our florals, which were beyond anything we could've dreamed. Pinterest didn't quite capture our taste, so we pieced together inspiration boards--and Louise and her team translated it flawlessly. They gave us mockups for every arrangement, which eased our nerves, and the final result was pure magic. We were anxious about leaning into color, but LLW reassured us every step of the way. The florals felt like art. Through every change in mood board, guest list, and timeline, LLW never made us feel like we were "too much." Instead, they embraced our uncertainty, helped us find clarity, and always made space for our evolving vision. Let's be real though--the hardest part about planning a wedding isn't actually the planning. It's the rough emotional terrain and managing insecurities. It's wanting everything to be perfect while trying to make space for everyone's needs. What we appreciated most was Louise's unwavering support through it all. Over the 1.5 years of working together, she helped us navigate countless decisions with empathy, clarity, and kindness. She even weighed in on outfit choices multiple times--and always with patience. No matter how scattered we felt, we left every meeting feeling calmer, grounded, and reassured. And on the big day? LLW was everywhere and everything. Louise arrived at our hotel early to drop off flowers for detail shots, took extra items to the venue, and checked in with our contacts to keep everything humming. When we saw rain in Waikiki and texted her in a panic, she replied immediately: "Don't worry, it's perfect at Paliku Gardens." And it was. At the venue, Louise welcomed us with warmth. Kayla helped me into my dress, styled my veil, bustled my dress with care, and adjusted every detail throughout the day for photos. Louise even styled florals into my hair when our stylist forgot--and she nailed it. Even with 10 bridesmaids, I never had to ask anyone for help because LLW handled it all. The flow of the event felt effortless. Even though we made many of the design decisions in the wedding, LLW elevated everything with thoughtful styling touches, extra florals beyond our contract, and meaningful details--like busting out our flower girl's bubble gun for our first dance to make it look extra magical. At the end of the night, Louise had our family member's car packed with everything we needed. She handed out vendor tips. A team member passed out spam musubis and waters to guests boarding the shuttle. It was seamless. We went straight to our karaoke afterparty without a single concern in mind. So if you want a wedding that feels authentically yours, LLW is the team. They don't replicate Pinterest trends--they listen and build a celebration that reflects you. We had so many friends tell us it was the most beautiful and breathtaking wedding they'd ever attended--that it felt like *us* in every detail, and that it was an unforgettable experience for everyone we love. Louise, Kayla, and the entire LLW team--thank you for everything. We know we weren't the chillest clients, but you helped us learn about ourselves, grow closer, and close one life chapter with the party of a lifetime. We'll carry your kindness and talent with us forever. Honestly, we're dying to see Louise's own wedding one day--we bet it'll be the most extraordinary one yet!

    Hakulei by Kay - floraldesigners - Updated June 2026

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