Service- 5 stars Ambiance - 3 stars…read more I have been a patron of Aloha Dry Cleaners for several years now. They offer one of the most efficient dry cleaning services on O'ahu. I am always greeted with care and warmth whenever I am dropping off my business attire and have never been disappointed. The only downside to this location is that it's always congested. I'm not a fan of visiting Ala Moana mall so if you come to this location , I'd make a trip out of it. Get a bite to eat, do some shopping and maybe run around Ala Moana park.

Right when you park it is right there near the parking lot. He quoted me a reasonable price and I…read moreactually declined. But, the gentleman was very kind and I just didn't have the time to get them done. Thank you for being kind.

Just received our laundry back from Tama and highly recommend!…read more Between all the beach activities and the heat, my husband was going through his clothes rapidly on our trip to Waikiki. Our hotel did not have laundry facilities so we sent our laundry off to Tama and it all came back clean, fresh, and neatly folded. I really appreciated how the underwear and socks were bagged separately. You can pick what detergent you want and they can accommodate for allergies. The turnaround time is defaulted to 48 hours, but I called and Brian was so friendly in changing our order to rush service along with explaining how pickup and drop off works. Got all our clothes back in 24 hours. We left our bag with the bell desk and did not have to wait around for the pick up/drop off. The online interface was extremely easy to use. Of course you are paying a premium above using a laundromat, but it is worth it while on vacation and for hassle-free service.

Because of crazy work, travel and unfortunate back to back illnesses we got super behind on our…read morelaundry. While the household recovered we for the first time used a laundry service and I'm so glad we decided to give Tama a try. Service is great and on time with up to moment tracking with pick up and delivery. I wish they had a self drop off option since times offered for my area were a bit inconvenient. Clothing was well cleaned, smelled wonderful, and perfectly folded. At this price point for us it is a bit of a luxury but such a lovely one I'm sure we will wind up using them again.

Thought i reviewed this place before I guess not . Whenever need to do some dry cleaning I make a…read moretrip to Hakuyosha . Located next door to Kozo sushi Kahala Mall . Always have great service also prices are reasonable. The only problem is that the average on your dry cleaning turn around is about 5 days . So if you need a rush service I'm not sure if there's a fee but normally I'll wait the 5 days . They offer punch card for a $5 off of services . Support local

Lost several pieces of clothing. Did, however, find it after a couple of days. Expensive. No…read morediscounts, even after clothes were misplaced.

I honestly researched very heavily into dry cleaners in Hawai'i and ultimately decided to go with…read moreMarie Louie Cleaners. They are right next to my favorite cafe, fishcake. The process was very short and sweet, I told them what I needed to be cleaned and they sent it off right away. I got a call a few days later and picked it up, stains were gone and everything looked perfect! It was $15 for each piece which is a pretty reasonable ask as well for the work they've done. My stains were quite small though, I'm not too sure about how they do with more serious stains. Great overall though!

Superb dry cleaner. I had a super delicate dress from one of the bridal shops that didn't clean the…read moredress well. In comes Marie Louise cleaners with their knowledgeable and honest staff. They didn't make any promises to be able to get my stains out, just said they would do the best they could. And boy, did they get about 85% of the stains out and in the most noticeable places of my dress. It literally looked like new when they got done with it. I plan to go back again to dry clean my other dresses as well. I'm a customer for life at this point.

Service is great. They are very good at what they do. I have been disappointed. They were also the…read moreonly one that I found close to my work that would clean large table cloths. The price was great and they did an excellent job. I will definitely recommend them to everyone I know.

Very demeaning and embarrassing customer service on behalf of Lisa…read more Upon picking up my items I was told I owe money on my ticket due to an error made during drop off. I was told I owed $16 more. I asked for clarity on what I paid and what the difference is. Lisa then was very dismissive and said you know what it's good just go. It's taken care of. Mind you there was a line of people in the store to witness this. I felt so embarrassed and belittled. I've been frequenting this business for quite some time now because they're local and convenient. However, today's transaction truly impacted my decision on not to return. I'll be picking up my last item and taking my business elsewhere. Lisa, if you're having a bad day, I hope it gets better and I hope no other customers experience this kind of treatment from you Mahalo to Jason for personally calling me to apologize for this horrible experience. he mentioned that he spoke to Lisa in length about the importance of providing quality customer service in hopes of not repeating this in the future. Word of mouth travels fast, especially in an island community and can have severe impacts positive or negative. as I do have one piece left to pick up, I may consider patronizing them again in the future.

I came to drop off my clothes and the first thing they did was ask me to sign a waiver that if the…read moreclothes are damaged it's not their fault??? They said it was a 50% chance that the jacket would be damaged... I had 5 other items and I asked how much will it all be they said about $56.00. I went ahead because the jacket was about $75 and I had had it for a few years I decided to gamble but was still taken aback. Two weeks later I came to pick up my order and when I went in they said they could only take cash. They had never told me that before, but I didn't have that cash so I left. I came back a couple weeks later with cash to get my order and they do take credit cards. So I'm assuming maybe their credit card machine was down but they didn't explain it properly. Then when I got my order, they tried to give me someone else's clothes. They had my clothes there but they had three other nice aloha shirts included and that wouldn't have been very nice of me to take someone else's clothes. Then they told me it was going to be $96.51. Not $56 that's $40 more. I explained to the lady that I was quoted $56 and would've been comfortable with a $10 variation but $40 jump is quite a bit. They said it was for the jacket! That they had not quoted me the price for the jacket because it was on a separate invoice because of the waiver that I had to sign.THAT I DID SIGN!!! anyway it wasn't the lady's fault it was working. I tried not to be extremely rude, but I told her that this was unacceptable business practices and then I wouldn't be coming back. She tried to offer me a $10 discount on my next order, I told her she could keep it because I wouldn't be coming back because that's unacceptable and I don't trust them after all of this not good business Hakuyosha.. that's a long mistakes for one dry cleaning order.

I really enjoy stopping at my neighborhood businesses, but after today I am going to have to find…read moreanother cleaner further away. I had one short dress and a blouse cleaned and it was $42.00. That seems very high for two garments that weren't even soiled, they just needed freshened up.

Prompt response to my inquiry on yelp. Easy scheduling process. Great customer service to set up…read morethe appointment as well as installation and pick up. Todd and Ian were great. Will definitely use them again.

Ian at Mobile Drapery Cleaners was amazing-- he arrived on time, cleaned our curtains in our 2…read morebedroom apartment per our move-out requirements, and brought back our curtains in the time he quoted. So fast and convenient!! His friendly personality was a bonus, as it only made the experience that much more amazing. I honestly would not be writing a review at all if it weren't for the time he took to get to know us and talk to us while he uninstalled and reinstalled the curtains. Good people deserve the recognition, and I look forward to recommending him to everyone I know!

Andrea is very communicative and makes a great first impression. Her rates were a bit higher than…read moreothers advertising "eco cleaning" but her communication skills and clarity on what was included with the service led me to select her. With a 5 star Yelp review, I had high hopes to find long term help. Over the last two months, Andrea cleaned our house 3 times. Every cleaning service had a scheduling challenge- either she was late or didn't have the right day initially. Despite telling me she would be the only person in my house, she brought her daughter with 5 minutes notice on the last cleaning. She was on the phone a lot while she was here so the cleaning would take longer, but at the same time she was usually in and out in a few hours so the cost per hour was more than $60 including phone time. I didn't say anything about these issues to her despite being frustrated because it is important to me to have positive relationships. I always tried to get the house ready so it would be "easy" to clean. I feel bad having someone clean for me so rather than insist she do everything on her list I would let stuff go. Andrea does not have solid eco cleaning methods. If you have mold or mildew in your shower, she only has bleach to address it. She does not scrub surfaces- only wipes them, unless you specifically ask (so toothpaste may still be on your bathroom counter). When I pointed out there was orange mildew still in my shower at the last cleaning, she was nice enough to clean my shower again with a little more elbow grease and has since declined to continue providing us service. She went about declining by ignoring my texts for two days and then finally saying she couldn't meet our standards when I texted a third time. Doesn't really make sense to say you aren't meeting our standards if I'm asking you back... Pretty disappointing experience since she was nothing but reassuring in person that it was totally appropriate for me to ask for it to be cleaned properly since I'm paying for a service. All in all, nice person, not a great service.

Worst cleaner I've used in a long time. Forces you to pay before she even starts. Then, if…read morethere's an issue takes her time time getting back to the job to fix it. Cleaning was mediocre at best. Buyers beware.