If you're looking for a new dentist, look no further. Seriously! I put a summary at the top, but if you want to know why I feel this way, please read my story. It may be long winded but I feel its necessary to properly convey just how amazing my experiences with Dr. Hala and her staff have been.
Dr. Hala and her staff are courteous, friendly and professional. She is the only dentist in the office, and knows all of her patients very well. I've never had to wait more than 1 minute in the lobby. They give ample appointment notifications (text and calls). Dr. Hala, explains every step and why, so you fully understand what is going on. And most importantly, she puts your best care before anything else.
So my story...
Having had some horrendous experiences with dentists, I just stopped going and figured I would if ever had an issue. One morning I awoke at 6am with the most excruciating pain I've ever felt. She was suggested to me by a friend who said she's been his family's dentist his entire life and that he would never go to anyone else. So I decided I gave her office a call as soon as they opened.
After explaining the situation, they took me immediately. It turns out I had a pretty wicked infection under a shoddy crown molding from one of the formerly mentioned horrendous experiences. She was able to relieve the pressure, clean it, take a cast for a new crown molding, put a temp filling in, and get me a prescription for antibiotics very quickly. Our work wasn't done there though, because I needed a root canal on the tooth. We set an appointment for the next week because it was Friday and I was an unscheduled appt. I felt much better and happily obliged.
The next week I came in and we began the procedure, but for some reason I couldn't get numb. I mean I was drooling on myself, but when she went into the canal there was a very sharp pain. She tried giving me some additional anesthesia but the pain was still there. This is when she stopped and said I need to see an Endodontist to complete the procedure. I mention this because I was thoroughly impressed. Instead of pushing on and putting me through misery, she recognized a specialist was needed, called someone she new was great and got me an immediate appointment, and didn't charge me a thing for the visit. This was amazing because she put me first and not trying to make money like some of the dentists I've seen in the past.
My endodontist appt went quickly and smoothly and my next visit with Dr Hala, was to put on my new crown molding. Side note, her office with call and text you with appointment reminders which is incredibly helpful if you have a crazy schedule like me. Crown went on perfectly, looks and feels way better than the previous one, and I couldn't be more pleased.
Our time together did not end here though because she discovered in my xrays that I had some pretty bad cavities under some other terribly placed fillings, thanks again to the awful dentists of my past. She needed to replace them all (4 in total) otherwise i would end up in there needing a root canal like the previous tooth. We addressed 1 tooth about every other week until all was complete. Everything went great, the fillings aren't trapping food underneath them like they used to and everything was good.
My last appointment was for a cleaning, but a few days before my appt, I started having pains in one of the recent fillings. I started freaking out because that cavity was so deep that a root canal was a very real possibility. I called the office to see if they could look at this instead of the cleaning and they said they would do both. It turns out my bite was just hitting a little high, she fixed it in seconds and began the cleaning. The cleaning was even impressive. She took a lot of time to explain and educate me on things I had never known, and even checked my throat, mouth and next for tumors. I've never had a dentist do this. After it was all said and I left, incredibly grateful for everything they've done for me and feeling great. I look forward to coming back 6 months for a routine check up.
So in summary, her and her staff are courteous, friendly and professional. She is the only dentist in the office, and knows all of her patients very well. I've never had to wait more than 1 minute in the lobby. They give ample appointment notifications (text and calls). Dr. Hala, explains every step and why, so you fully understand what is going on. And most importantly, she puts your best care before anything else. read more