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    Halal Meat House

    5.0 (1 review)
    Closed 10:00 am - 8:30 pm

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    4 years ago

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    Hard Shell

    Hard Shell

    4.2
    (74 reviews)
    3.3 mi

    The Truckers (largest size crabs) were surprisingly really good. I came across this restaurant on…read moremy way home and was pleasantly surprised. Great service and the owner was extremely nice. I will definitely be back!!!

    I have been a loyal customer of Hard Shell in Elkridge for quite some time, and this is the first…read moretime I've had such a disappointing experience. Yesterday, I specifically ordered female crabs, but when I got home, I discovered that I had been given male crabs instead. To make matters worse, the crabs were mushy and tasted spoiled. They were not edible, so I threw them away because I wasn't going to let bad seafood sit in my trash and stink up my home. When I called this morning to explain what happened, instead of listening and trying to resolve the issue, the employee I spoke with became argumentative and dismissive. This isn't the first time I've experienced his attitude. He is consistently rude, unprofessional, and seems more interested in arguing with customers than providing good customer service. I've purchased crabs from Hard Shell many times over the years and have never had a bad batch until now. This experience was extremely disappointing, not only because I wasted my money but also because of the way I was treated when I called to report the problem. I hope you will address both the quality of the seafood and the customer service being provided. Loyal customers deserve to be treated with respect, and I believe your business would benefit from having employees who are friendly, professional, and focused on resolving customer concerns instead of creating conflict. I would appreciate hearing from you regarding how you plan to address this situation.

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    Hard Shell
    Hard Shell
    2 dozen Medium

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    2 dozen Medium
    Costco

    Costco

    3.3
    (165 reviews)
    3.5 mi
    $$

    I consider Costco one of the best run and cost-effective places to buy food and other products,…read moreincluding Amazon. My home Costco is the one in Elkridge and, yes, it can be very busy because of where it's located, but they process you through the checkout lines incredibly fast, no matter how long the lines are. I've learned to park somewhat far from the door just to simplify entry and exit and, if it looks really busy, to take my cart with me from the parking lot. But I buy a lot of organic fruit, fruits and vegetables, and they have them in abundance and way more cost-effective than a standard grocery store. The clothing selection is quite nice and I buy a lot of clothes from there. I see this Costco getting bashed in these other reviews, but it isn't their fault that folks tend to trash the areas just from the pure volume of people coming through. I've never seen them be out of sale items, though sometimes a particular item like broccoli just might not be in that day. I'm retired, so I have the good fortune of being able to go in midday and midweek when it is less crowded. The lines at the gas station can get pretty long, but they process through pretty quickly. Overall, I've had excellent experiences with Costco and the only reason I'm not giving five stars is not their fault, they can't control the crowd volume and what folks do to their product displays.

    I went to my local Costco in Elkridge Maryland today July 20, 2026 around 11am. While I was waiting…read morein line to check out, an employee started pre-scanning the items in my cart. She actually missed an item, so when I got to the cash register, the cashier counted my items and said the receipt from the pre-scanner said I had 16 items and she counted 17. The pre-scanner said she missed my oat milk and I told the cashier I was saw her scan the oat milk and without checking my receipt the cashier charged me for the oat milk. As I checked the receipt I realized the oat milk was charged twice. I told the cashier that the missed item was a pack of soft picks. The cashier then told me that the pre-scanner had done me a favor because the soft picks cost much more than the oat milk. She was basically saying I should have walked out because now I had to go to customer service to credit the $4.99 and charge me for the soft picks which were $9.99. I am an honest person so paying for the soft picks was fine with me. The cashier was rude, disrespectful and she should have realized that the pre-scanner was not doing me a favor, she made a mistake and should have been told of the mistake. It was extremely bad that the cashier stated "the scanner was doing you a favor because the item missed cost more" What? This behavior is very, disrespectful, rude and from the cashier, a Costco employee, telling me to steal. Although I realize the pre-scanner didn't miss the item on purpose, she should understand that she made a mistake. I had frozen food in my cart and it took a while for me to go to customer service to correct the mistake made by the pre-scanner. Doing me a favor, no-- the pre-scanner didn't do her job correctly. This happened to me before, so it's probably happening to other people. The last time I didn't say anything, but this time I had to because it makes my shopping experience at Costco horrible. There was no courtesy from the cashier and the interaction felt unnecessarily aggressive and I felt attacked for being honest. I would appreciate it if employees could treat customers with more respect and basic manners. Please consider providing better customer service training for staff at this location.

    Photos
    Christmas aisle
    Christmas aisle
    April 2023
    April 2023
    10.1.23

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    10.1.23

    Halal Meat House - meats - Updated July 2026

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