We had never heard of "flying termites" until a swarm of termites took up residence around our garage. Fortunately, we had just had a positive experience with Hall Bros and we called them. James sprayed the area and eradicated our problem. Good service . We're satisfied customers. read more

Great experience with James at Hall Brothers Termites in Mill Valley. Our contractor found subterranean termites when he opened a wall. James came out immediately to solve the localized problem so our contractor could close up the wall and keep our project moving forward. James and team came out the next week to treat the whole exterior of the house (with a 5 year guarantee.) James was great to work with - very communicative. We highly recommend. read more

Top notch company and service. Good people, fair pricing, owner was on the job himself. Established business. Properly licensed and insured. read more

Great service overall. They saved me a ton of money by using them for tenting as opposed to Orkin, who was going to charge me $2500 more. Quick response, great service start to finish. If you need tenting or other termite services, you can't beat the Hall Bros! read more

Hall Bros bid on a job and I ended up going with another company. The other company, who I won't bad mouth here, did not take care of the issue. In looking at both proposals, the treatment Hall Bros was recommending was the right one and would have taken care of everything the first time. I definitely regret not using Hall Bros and will definitely call them first next time. All termite companies are not created equal! Don't make the same mistake I did! read more

Termite fumigation review of Hall Bros We contacted Hall Brothers after we found dry wood termites and beetles in several areas in our home exterior and interior. Their Yelp reviews were all positive, and we felt like we could trust this company to complete the job with the highest standards. Unfortunately, our hopes and trust in Hall Bros. were broken on many levels throughout the process. Their communication and follow-through with us was problematic. I live in a 4-unit condo in Sausalito, 3 of the units are owner-occupied and 1 unit is rented, but was vacant weeks prior to fumigation. It took several months to find a time that was suitable for everyone. When we settled on dates that worked for us, we scheduled an "orientation" meeting with James Hall a few weeks before fumigation would begin. James Hall is primarily a middle-man who manages the contract between you and the fumigation company, Best Care. During this meeting, James discussed how to prepare the inside and outside of your home prior to fumigation and he described the tenting process. We were told the tent would cover our front decks and the fence we shared with our neighbors, and we were asked to get our neighbors to prepare their soil for the tenting and sign off on the contract. He also discussed leaving our house keys in a safe place that we communicated with Best Care so they could enter the house. He asked that we pay for the fumigation in full at the meeting, and I was naïve enough to believe we had nothing to worry about so our check was cashed by Hall Bros. weeks before the fumigation process began. During fumigation, I stopped by the house on Saturday to see how things were going. I found the fence we shared with our neighbors wasn't covered, and 2 of our units front decks weren't covered. When I called James early Saturday morning to express my concern about why the tenting was done this way, he said, "That's the way Best Care decided to do it. They didn't see any signs of termites on those parts of the property so they didn't cover it. You are the only one who is upset." Of course, all the other owners were out of town during the process. I was surprised to hear that my entire unit wasn't tented because no termites were seen. One of the units in the complex was fully tented, although his entire front deck was rebuilt months earlier. Another issue I brought up was that several exterior plants that we told wouldn't be tented were under the tent. James had no explanation for this. I asked James to come to the house to take a look at the property with me, but he said he wouldn't be available until Monday, the day the tents were coming down. When the tents came down on Monday, we received an email from Best Care saying our house keys were left under our front door mat. When I called Best Care to see if the keys could be left where they found them, they said they were no longer in the area. When I asked my neighbor to collect the keys from my front door, she told me they weren't there. I called Best Care, and after they looked further into the matter, they told me all the keys were left in the vacant rental unit. My neighbor also explained she wasn't sure how effective the treatment was because the tent wasn't secure with flaps often seen billowing in the wind. Granted, it has been an exceptionally windy time of year in Sausalito, but this information doesn't sit well with me. At this point, our fumigation is complete, Hall Bros. has been paid in full. We all spent a lot of time, effort, and money prepping and getting our building fumigated. Although my neighbors may not be as expressive as I am, I'm not alone in my opinion that Hall Bros. didn't do their part in addressing my concerns and managing this process. Please take this review in consideration before preparing to hire this company to manage your fumigation process. read more

Great experience with James Hall of Hall Bros Termite Control. He was knowledgeable about termites and building practices, came up with a solution that worked for our tricky property set-up, and went above and beyond when the job turned out to be bigger than he had originally scoped (without charging us more or leaving it half done). He even fixed a wobbly faucet that two plumbers couldn't and taught us why it was wobbly. James Hall epitomizes American small business values. Highly recommend calling him first, not the big name pest control companies -- they aren't the type of expert James is and will bill you for life, even if you try to cancel. read more

Not impressed. They claim to not have time to give inspections, yet in the same canned email they invite you to circle back for a free estimate. Which is it? No inspections yet they somehow can provide estimates based on what? If you ask follow up questions to clarify in email they resend you the same canned email response. My opinion is strictly based on customer service. They could very well be really good at removing termites but their customer service is lagging. If they don't want new customers this lack of interest and communication is a great strategy to achieve that. read more

Very nice company to work with. Did an excellent job. My termite problem solved are a reasonable price.

Hall Bros. provided extermination of subterranean termites & wood beetles at my home in Nov. 2022. I had recently purchased my home and termites were noted in my home inspection. I reached out to Hall Bros. as I saw they had stellar reviews on Google & Yelp. I was thrilled by the incredible customer service of the whole team, which is a family run business. James Hall, in particular, provided the services on my home and went above and beyond to make sure all of my issues were addressed. He also kindly accommodated my schedule and the schedule of some other work I had performed concurrently on my house. It's been several months since my extermination and it seems that the pests are gone for good. I can't thank Hall Bros. enough for their great work. They provided best-in-class services! read more

James has been a true life saver as we prepared outlet house for moving in. Can't recommend him highly enough!! read more

I initially called Terminix because I had found a couple flying termites in my home. They inspected my home for almost 2 hours and told me I had termites which would cost $1000 to treat, and wood-boring beetles which would require me to tent my home and would cost $4000. When I got the inspection report it did not say I had termites or show anywhere that he had found termites or termite damage, but it still included a $1000 charge for termite control! I decided to shop around and called James Hall, and I'm so glad I did! * He assured me I did not have termites * He explained that flying termites can swarm at that time of year * He showed me exactly where the beetles were and how he knew they were active * He had a fumigation company come out and actually measure rather than just throwing out an arbitrary number * He quoted me $3000 total * He is the loveliest, nicest man * He explained that I needn't be in a huge rush So, once I could afford it, I scheduled the fumigation. He came to my house and went through everything I needed to do (which is a lot!) and even offered to loan me his sawzal. He kept me in the loop with all the details. When there were some mis-steps with the fumigation company, he handled them promptly and well. He also has been kind about allowing me to break out the payments a bit (I'm a single mom of three, so that helps a lot!) Great experience - could not recommend more highly! read more

We would highly recommend Hall Bros! We had termite preventative treatment done a few months ago. They were friendly, very responsive, and reasonably priced. We then decided to do some landscaping in our backyard and completely forgot that we just treated the area months before. We had to re-treat within a short timeframe, and they were extremely flexible and worked around the schedule of our landscaper. James and Annie are the best! read more

Very responsive to our needs and a fair price. To boot he was very patient when I forgot to send in my oayment!

The most honest, most efficient, most reliable guys ever. We have been working with them for 5 years, and they are our goto guys without a doubt. read more

This is the most knowledgable and professional termite eradication business we have ever worked with! Absolutely wonderful and thorough people who run this business. Can't go wrong with this group. read more

James and Hall Bros Termite Control are fabulous. Professional, thorough, patient, reasonable quote, and they go the extra mile. Glad we went with them for our wood boring beetle tent fumigation. 10/10 would go with them again, and I recommend them highly. read more

It's always a slightly stressful situation when you need to Google pest control, but I'm glad we're working with James and Hall Bros. We started seeing carpenter ants in our house, which was a totally new pest that we've never dealt with before. We put out carpenter ant bait on our own, but weren't able to see a difference and knew we weren't doing it right. With his first visit, James talked us through carpenter ants and how he would treat the problem. They are a tricky pest because we can't see a specific spot that they're coming from, so it's a bit of a guessing game. James has stayed on top of the problem and checks in with us regularly to see how the issue is going. After a few treatments, we've seen far fewer ants and the end is in sight! Highly recommend Hall Bros for pest control. read more

Hall Brothers did a very thorough job in delivering this service ensuring that fumigation went without issue. The onsite inspection was thorough. The fumigators respected the plants and neighboring property as much as they could. read more

Work was done timely and with care. I feel confident that the termites were evicted and had great experiences with James and Annie in their communication and responsiveness. read more

My first fumigation ever in life! Couldn't imagine how to survive it without James's hand holding me through the process step by step. First of all, he is honest. I wasn't sure I really needed to do fumigation at the beginning. James did a thorough inspection to verify it. Recently, a contractor while repairing the exterior siding found major termite damages in a broken siding. So glad I did it! Secondly, James cares for the customers and gave advices to take further care of the house. Next time somebody else needs fumigation, ping me on Yelp. Love to share everything I've learned from James! read more

James Hall was terrific, and his price couldn't be beat. I will definitely recommend his company. read more

Hall Bros Termite Control - Signs of termites and carpet beetles. - Pest Control Near Me

James responds to phone calls, is super professional and explains things. I am waiting for a written report, which will help me understand things better. His pricing is high, but well worth it. He is worth the wait, and he is trustworthy as the legacy owner of a business which his father started. read more

If you have a pest/bug problem these are the people to call. James Hall came out and not only did he do a terrific job, his attitude, courtesy and professionalism was A+++.He made us feel like we were his only customer. Not only that but he made sure the job was COMPLETE and that we were satisfied. As a Realtor I can appreciate his service as I see a lot of pretenders in my industry. read more

Great service! We had subterranean termites. James identified them and went through the options and answered all our questions. We went with the treatment and James has done a great job, adjusting zone of treatment to protect the fruit trees our family uses. We don't have the termites now as expected after 6-8 weeks of treatment. In addition, James inspected our crawlspace and identified, documented some other issues that needed our attention. We are very grateful for the excellent professional service. read more

Recently had Hall Bros out to my house to do a termite inspection. James the owner and his employee Sebastian showed up on time, were very nice and explained what the inspection would be looking at. They began their inspection and took time to explain to me things that they found. The inspection was very thorough. At no time did I ever feel like they were trying to sell me services, they only pointed out items that they saw and talked about recommendations to treat these items. Very straightforward and everything they discussed with me made complete sense. While they were under my home they found that I had a pretty large leak under my bathroom and let me know about it. I would highly recommend Hall abroad Termite Control they are a small locally owned business that I feel that I can trust. read more

James from Hall Bros. Termite Control is fantastic! I tried using another well-known termite company in Marin and, unfortunately, they were unprofessional. James was prompt, professional, and friendly. He was able to do the inspection and treatment on the same day. Also, he was less expensive than the other termite company yet provided better service. I highly recommend Hall Bros. Termite Control! read more

James and Lowell Hall are the best. They are so conscientious, very detailed, communicate well, and their prices are fair. It was a real pleasure to work with them to treat my home for some termites and beatles. I've had many professional relationships over the years, and this is definitely one of the very best, because they are prompt and get the job done. Highly recommended! read more

Highly recommend. My dad owned a pest control company for 30 years so I feel like I'm very knowledgeable about the service and what to expect. Hall Brothers goes above and beyond. Very thorough. Great communication. Very knowledgeable and gets the job done. 5/5 recommend! read more

I'm leaving this review even though as it turned out I didn't need this company's services. I initially called Hall Bros Termite Control because I was freaking out thinking that the bugs that suddenly appeared in my garage were termites. James responded quickly and immediately determined that the pests I had were not actually termites. Since his company specializes in termites, he instead referred me to another local company. He was kind enough not to charge me for his inspection. I was quite happy with the other person/company he referred me to. Even though I ended up not needing his help, I wanted to call out how kind James was to me and how much I appreciate his help in finding someone who could. If I ever do need help in eradicating termites, I would call him in a minute. Thank you, James! read more

If you've been having a hard time figuring out who to hire for your termite problem, Congratulations! Your search is over. Hall Bros Termite Control is really, really good: A throwback to another time when customer service was as important as the work itself. James and Lowell Hall are both conscientious, communicative, hard-working, and honest. They took care of my termites in an efficient and timely manner, were up front about their reasonable costs, and even took time to look into an unrelated plumbing issue - for no reason other than doing the kind thing. I echo what another customer here wrote: Hall Bros Termite Control conduct their business like you wish everyone did. Thank you, James & Lowell! read more

This is the only termite company I trust! When we bought our house five years ago, it had both ground termites (I forgot their name) and dry wood termites as well as carpenter ants. Another large brand company told us the only option was to tent the house to the tune of $5K plus all of the surrounding landscaping dying. Hall Brothers came in and took care of both types of termites without tenting saving us over $10K if you take the cost of the plants we would have needed to replace and renting an AirBnB. Five years later everything is still great - we even did a major roof project recently which proved their treatment did the trick. Honestly, they are so knowledgeable about termites and other damaging insects as it has been their family business for years and years. They are also so kind and pleasant to work with! read more

Highly recommended! Hall Bros Termite Control is amazing. James Hall responding to my inquiry immediately, was able to meet with me soon after I contacted him, carefully inspected my home and provided me with an estimate the next day, which was very reasonable. He was polite, friendly, wore a mask indoors (so important to us during this pandemic), and took the time to answer all of my many questions and concerns. He scheduled the treatment at a time that was convenient for our family. Everyone was impressed with his services. I highly recommend him and his company. read more

SO communicative, helpful, honest and KIND - takes the time to explain what could be happening, where to look, what can be done, when to be in touch, etc. James is so calming - we are incredibly lucky to have him and his business in Marin!! read more

James did great job with inspection and items that needed attention. I have used them since I bought house 24 year's ago.

Hall Bros. We're professional, polite and reasonably priced. Haven't seen a termite since they left! It's a worth a call or message them to get an estimate. James was great and his helper/ employee was as well. read more

Hall Bros are the way to go if you want top notch termite inspection and control. My recent experience found them to be courteous, professional, personal, thorough, and honest. read more

Jim Hall from Hall Brothers has been our go-to pest control specialist for decades here in Southern Marin. He is professional, proficient, diligent, courteous and thorough. He gets results. Cannot recommend Jim and Hall Brothers highly enough. read more

This is a family-owned and run business, and James is incredibly patient and warm. I was very anxious about fumigating my home, but the company they contract out to do it took good care of my place and was on schedule. James came by beforehand and explained the preparation process thoroughly. He's a nice, honest man, and I recommend working with him. read more

James is reliable and extremely knowledgeable. We had a major ant problem and he completely resolved it in a couple of weeks. They showed up on time, we're sensitive to our dogs and did an outstanding job. Highly recommend them. read more