Dr Crain is a compassionate professional and together with her assistant Holly has demonstrated an…read moreextraordinay ability to deliver a calm and empathetic approach to examining our cat who had seldom seen another vet. We highly endorse this team to meet your pet's needs. Cost was reasonable and this vet was quite pragmatic in her recommendations for care, nutrition an d immunizations.

I have a two rescue dogs who are scared beyond reason of the vet. one of them is also very reactive…read morearound new people (growling, snapping) so it's almost impossible to take him. I am so thankful that people like Dr. Crain and Holly exist. They were so wonderful with my dogs and turned what is usually a horrible experience into something enjoyable for them. And if that wasn't enough, my two dogs got fully vaccinated AND my elderly cat got blood drawn and it took about an hour. In the past, that would have been several hour-long visits or a whole day spent at the vet's office. I cannot recommend them enough!

I can't say enough wonderful things about Alternatives for Animals and Dr. Rettig. If you're…read morelooking for compassionate, thoughtful, and effective care for your animals, I wholeheartedly recommend them. When my older dog started struggling with arthritic joints, we decided to try acupuncture, and it truly turned things around. Before long, he was back to hopping onto his favorite spots -- the couch and the bed -- without any trouble. Seeing that kind of improvement meant everything to me. One thing I appreciate most is that I never once felt upsold. Dr. Rettig only recommended therapies she genuinely believed he needed, and that honesty and integrity are so refreshing. You can tell she truly cares about her patients and their quality of life. The entire staff has always been professional and kind, and everyone there is wonderful with humans too -- which matters so much. When my dog was diagnosed with untreatable cancer, Dr. Rettig helped give him the best months he possibly could have had. That gift of time, comfort, and dignity is something I'll always be grateful for. I also love that they carry really high-quality foods, treats and other products, which makes it easy to support your pet's health in every way.

I need more stars to give. Dr. Rettig is essential to our family, and I have told her that if she…read moreever moves away, she should just plan that we are coming along with her. From our very first visit, she completely understood and intuited the needs of our sweet dog Jojo, and has kept her healthy and vibrant well into her "senior years" (I use quotation marks because Jojo is about 13 years old but is frequently mistaken for a puppy, given how youthful and energetic she is). I can't even begin to express what a tremendous gift it has been to feel secure that we can handle any health issues that come up for Jojo, with the support of Dr. Rettig and her team. We animal guardians love our little ones so much, and there's nothing worse than watching them suffer and not knowing how to help. Whenever I can surrender enough to completely hand over the assessment and decision making to Dr. Rettig, we always get a good outcome. On more than one occasion, we have seen resolution of an acute issue within 24 hours of our treatment session. It's been truly remarkable. Dr. Rettig is an expert in holistic animal care, but on the few occasions that Jojo has needed specialty help from a traditional vet, Dr. Rettig communicated that to us immediately and supplied us with wonderful referrals. We trust her recommendations completely. Jojo loves Dr. Rettig, too! She is often eager and excited when we arrive at the clinic, which is not the case with ANY other vet we have taken her to see. We all know how lucky we are to have access to such a unique healing practice!

A huge thank you to the doctors, vet techs, and front desk team at Oak Tree Hospital. After a…read morehorrific and traumatic experience at our previous hospital, we researched for the best vets in the Bay Area and thankfully found this hospital through Yelp and Google reviews. Thank you for truly caring about your furry patients and for never treating us like just a number at the DMV. Dr. Gannon performed a necrosectomy on my dog, Milo, after a faulty surgery at Berkeley Dog and Cat Hospital. She handled everything with care, precision, kindness, and professionalism. Dr. Armand and Dr. Longley are awesome, too. The whole team there is amazing at what they do! We're so grateful to have found this hospital in Danville. Even though it's a bit of a drive for us, it's absolutely worth it. Milo is healing wonderfully!

Oak Tree PET HOSPITAL has truly become a second home for my boys. From the moment we walk in, the…read moreexperience is consistently warm, professional, and incredibly attentive. Dr. Longley is nothing short of amazing--detailed, compassionate, and always willing to take the time to explain everything thoroughly. You can truly feel how much she cares for each pet she treats. I have a mixed pitty/cane corso and a min pin. His previous vet had a flood and led me to find this place. My dog had been whimpering on and off throughout the day. We couldn't figure it out. I was imaging the worst, possible ate a toy and lodged in his intestines, but Dr Longley was very tactful and went by logical process of elimination and a few tests later with some probiotics/meds and new food restrictions- my baby is No longer whimpering and back to being a happy chill dog. Dr. Armand is another wonderful doctor on the team, and he offers holistic-style treatment options that are absolutely worth exploring. It's refreshing to have a veterinarian who can provide alternative approaches along with traditional care, giving you more choices for your pet's health and comfort. The front staff, Lina and Alicia, are absolute gems. They're caring, patient, and highly detailed in everything they do--whether it's scheduling appointments, answering questions, or making my dogs feel comfortable the moment we arrive. Their warmth and attentiveness set the tone for every visit. Nick, one of their incredible vet techs, is truly exceptional. His dedication goes far beyond expectations--he's even followed up on my dogs' well-being on his day off. That level of commitment is rare and speaks volumes about how deeply he cares. Even though Oak Tree PET HOSPITAL handles urgent care and emergency cases, they are fully equipped with the proper medical technology to provide high-level, efficient treatment. Their prices are extremely reasonable for the outstanding service, expertise, and attention they deliver. The facility itself is spacious, clean, and welcoming. There's plenty of room outside to walk your dogs after their visit, and the area feels safe and comfortable. Plus, the PetSmart right across the street is a great added convenience--perfect for picking up treats, food, or anything else your pet might need right after an appointment. This entire team is truly special. My dogs love it there, and I'm so grateful to have found a place with doctors, veterinary technicians, and staff who genuinely care about my boys. Highly, highly recommended!

Absolutely worst service. No ability to see new clients for months. Referrals to other clinics did…read morenot include one nearby in Danville. Do not try them unless your dog child can wait forever for treatment.

My dog Lucy had TPLO (knee) surgery and followed up with them for hydrotherapy. They did a great…read morejob and now she's running amuck!

Our 5 year old dog suddenly stopped being able to stand one day. It was a Sunday morning and we…read morerushed her to the emergency vet in Santa Rosa. After consulting with the ER vet, she suspected a slipped disc and said if this was her dog, she'd get them straight to a neurologist. Within 45 minutes of arriving at the ER, we were on our way to Nuero Vet in Pleasant Hill. The Santa Rosa vet had called their office during her exam and they were able to see us right away. We'd never dealt with anything like this before, so we crossed our fingers and hoped for the best. Dr. Johnson reviewed her gait and back, suspecting a slipped disc. He recommended her staying overnight at the hospital on some pain meds and getting a MRI the next day, with the prognosis most likely being a need for surgery. It was devastating news to hear, but anything for our baby. Dr. Johnson walked us through the process and I really felt through him that he saw our sweet girl as a family member to us, not "just a pet". Every part of the conversation was made through that lens, helping me feel more at ease with the blow we had been dealt. I was in a place of shock, worry, and anxiety with the suddenness of it all, and he definitely helped me feel at ease as he walked me through the processes and options lying before us. The next day, I got a call from Dr. Johnson that it was indeed a slipped disc and she'd need to head straight into surgery to get the disc removed. He was surprised out how well she was moving around considering the severity of what was showing in her imaging. He called her "one tough cookie". I waited on pins and needles while our girl was in surgery and was so appreciative of the quick responses the whole time she was there. On a side note, I was also extremely grateful that we have dog insurance on all of our pups! We picked our sweet girl up the day after surgery and took her home for her several week recovery. We are three months out from surgery and she is back to running around, playing, and going on walks. We look forward to getting her back out camping and backpacking next season. Our family is so grateful for the amazing care, communication, and follow up we received from everyone at Nuero Vet. We were treated with empathy, kindness, promptness, and professionalism at every step of the process. It was an extremely vulnerable and scary situation for us and their team helped us navigate it in the best way possible.

If you suspect your dog has IVDD, skip the standard ER vet and go straight to Neuro Vet!…read more I went to Sage initially but they were only able to offer an x-ray which was inconclusive. I've since been to Neuro Vet a handful of times within the past six weeks - initially for conservative care options. My dog Rigby had cervical IVDD and ultimately (after trying multiple medications and conservative treatment, but he was in too much pain, and kept having pain outbursts randomly) underwent surgery with Dr. Johnson. I came in one Saturday night to see if we could try other medications, and after consulting with the doctor, decided to do the surgery instead. My dog stayed overnight. The MRI and surgery were done the next day and took about 2 hours total. The staff and doctor were very communicative which eased my anxiety a lot! I was able to pick up my boy 24 hours later. He immediately felt so much better! Even so, he needed to rest for four weeks after. It's been a journey, but it was all worth it to see our dog get back to his normal happy self. Today he had his follow up and he is cleared to go back on walks again, and we are overjoyed! Thanks so much to the staff for working around the clock and being so gracious. Some of the staff saw me at some of my worst moments, and I appreciate their patience. Thank you all so much for taking great care of my boy Rigby! Including a pic of my dog right after pick up :)

My dog has been reactive at vets ever since her surgery so having Dr.Bennet as an option for house…read morecalls is amazing! He's very knowledgeable and kind. I Recommend giving him a call next time your fur baby is in need of care.

Great vet. Very dedicated and knowledgeable. Has always taken well care of our animalsread more

The staff here are incredibly good at what they do; you get the sense that they are taking care of…read morerid your fur babies as they would their own. I especially appreciate that I never feel rushed and that they make sure you understand all of the treatment options at your disposal and they offer practical advice. Good and compassionate veterinary care is hard to find and so important when you are faced with routine or unplanned care. I have utilized their emergency services, specialty care, and routine wellness. When I had to make the difficult decision to say goodbye to one of my girls, I did so after feeling confident that we had done everything possible to give her the best quality of life. While the hardest decision I've had to make in a while, their care team patiently and compassionately guided me through it. I cannot say enough good things about this practice and the professionals who work here. Highly recommend and will not take my fur babies anywhere else. Thank

I've waited to write this to ensure that the grief from the loss of my pet, doesn't affect the…read moreobjectivity of my review. That said, my experience with this facility has lead me to believe that their primary motivation is financial. Every working person's motivation is financial, that's not news. What's different with this facility is their blatant, financially-predatory, means of running their practice. Pacific staff are trained to consciously and purposely use the emotional distraught of pet patients' parents to fleece them financially. I believe that even tho the medical staff know that a case is terminal, they give false hope to the parents in order to authorize expensive treatments. And they go through the motions, knowing full well it is futile. They will skirt the line of full blown lies with 'yes there is a chance they'll fully recover'...but when confronted, they can say "well 5 %, isn't zero so technically, we didn't lie to you. I have had dogs all my life, been to many vets, said goodbye to many fur babies in my 50 plus years. In all my many other experiences at pet hospitals, I've never experienced such blatant greed. It was an emergency, my primary vet chose this place because of the hour and staff availability at that time. I would NOT RECOMMEND this place. They have the bedside manner of rabid jackals-especially the administrative staff. Maybe don't harass a grieving parent over the phone at 2 am demanding payment literally moments after they had to say goodbye to their fur baby. You have multiple credit cards on file, one from me one from my spouse, you have our child's corpse, and yet you're treating us like we're shoplifters who were caught. This is a systemic problem with Pacific and not the sole act of one staff member. This is beyond having terrible bedside manner, it points to question the scruples of Pacific Vet as an establishment supposedly dedicated to the health and well being of animals. Hope nothing happens to your pet that you'd require emergency care. But if you, go to VCA Encina, instead. You won't be made to feel as if you were a criminal and they won't financially r8pe you when you are most vulnerable

From the first phone call, Dr. Williams and her assistant Jeana, showed the professional compassion…read morethat we needed with our beloved 14 yr Aussie about to pass away. They arranged to make the house call that very day. I never felt rushed or pressured. Dr. Williams even recommended someone closer to us if needed. Then when they arrived at the set time, our buddy had already passed. Nevertheless, Dr. Williams gave my wife a hug on arrival, then another one for me and was extremely patient with us as we went through the paperwork needed. Then as they took him away, Dr. Williams again gave us a much needed hug. That personal touch was very warm and unexpected. Just thinking about it again makes me tear up. Thank you so much Dr. Williams and Jeana.

very unreliable doctor, no one even bother to reply back I have contacted few doctors and…read moreeveryone replied back except dr Williams .She doesn't answer phone calls or messages. Dr Williams please let us know if you are out of business so people will stop wasting their time to contact you if you do not need our business. thank you in advance