If you suspect your dog has IVDD, skip the standard ER vet and go straight to Neuro Vet! I went to Sage initially but they were only able to offer an x-ray which was inconclusive. I've since been to Neuro Vet a handful of times within the past six weeks - initially for conservative care options. My dog Rigby had cervical IVDD and ultimately (after trying multiple medications and conservative treatment, but he was in too much pain, and kept having pain outbursts randomly) underwent surgery with Dr. Johnson. I came in one Saturday night to see if we could try other medications, and after consulting with the doctor, decided to do the surgery instead. My dog stayed overnight. The MRI and surgery were done the next day and took about 2 hours total. The staff and doctor were very communicative which eased my anxiety a lot! I was able to pick up my boy 24 hours later. He immediately felt so much better! Even so, he needed to rest for four weeks after. It's been a journey, but it was all worth it to see our dog get back to his normal happy self. Today he had his follow up and he is cleared to go back on walks again, and we are overjoyed! Thanks so much to the staff for working around the clock and being so gracious. Some of the staff saw me at some of my worst moments, and I appreciate their patience. Thank you all so much for taking great care of my boy Rigby! Including a pic of my dog right after pick up :) read more

I was experiencing extreme fear and anxiety about my new puppy's spinal condition. After receiving detrimental news from the animal ER, I was determined to get a second opinion about a life/death decision. I was clueless about how to find a "good" pet neurologist, but after searching Yelp I saw that there was only one dedicated pet neurology office in the Bay. I called them with no clue how to move forward because the previous 48 hrs in the ER had me fatigued and hopeless. When the front desk woman answered the phone she listened and for the first time in days, I received empathy and kindness from a vet hospital. She made time for me to see the neurologist and I set out on the 1.5 hr drive to meet the nicest medical team I've encountered. The neurologist, Dr. Fitz took the time to explain the puppy's condition, carefully and kindly lay out the possible options for future medical care, and made me feel heard and seen. Forever grateful to the amazing people at this vet hospital. read more

Neuro Vet was fantastic to work with after our cat Lily's recent seizure episode. We brought our young five year old cat to The Neuro Vet since Dr. Erik Johnson came highly recommended in the bay area for veterinarian neurology (and my husband is a speciality vet too ACVIM). After she experienced a sudden seizure, and I can't say enough good things about the care she and we received. From the moment we arrived, the entire team was calm, compassionate, and incredibly professional. We were heart broken that our dear cat was having these sudden seizures and Dr. Johnson explained everything clearly, and they quickly scheduled an MRI and spinal tap to get to the root of the problem. The staff treated our cat gently and kept us updated throughout the process, which really eased our stress during a scary time, especially for me the non-vet professional, I am a social worker. The facility is very clean, new, organized, and clearly equipped with the top of the line advanced diagnostic tools. They even have a red light thingy in the recovery room for the pets (advanced stuff). Their office takes Trupanion as well for payment, which is a great pet insurance company for doing direct pay when authorized. Their prices are extremely competitive for the area. Thankfully, our cat Lily is now recovering well, and we have answers for peace of mind. Which is worth it. I truly believe their prompt actions made all the difference. I highly recommend The Neuro Vet to anyone facing a neurological emergency with their pet -- their expertise and compassion are unmatched. read more

Neuro Vet - Lily the cat - Veterinarians Near Me - Pleasant Hill, California

i just would like to say thank you to the staff for being very attentive on getting back to people about instructions and in general for any questions. I have nothing but respect for Doctor Erik Johnson as he has always been honest and never pushy about proceeding to do something immediately unless he feels too, this has been my experience with him and i truly appreciate that because things can get costly fast . The office is very nice and clean as well . Again i have to say it doctor Johnson is amazing and has a good personality and heart . read more

Neuro Vet - Xoxo - Charly - Veterinarians Near Me - Pleasant Hill, California

Our three-year-old dog suddenly became incontinent and showed signs of injury. We took him to Modern Animal Hospital in Palo Alto and they ran several diagnostic tests on him, including a series of x-rays. The images seemed to indicate that there was some kind of spot where lumbar meets sacral (L6, L7, S1). He seemed suspicious for IVDD. We were given the usual recommendations for neurologists in the area, but I couldn't find an appointment soon enough at most of them, and I didn't feel great about the vet at the one where there was an appointment available within a couple of weeks. I was extensively researching other options when I somehow came across Neuro Vet. WOW, WOW, WOW!!!! A 24-hour vet JUST for neurological conditions and concerns!? The doctors seemed excellent in terms of credentials and experience so I calls Sage to cancel and get my deposit back. They were so eager for my business that they repeatedly tried to convince me to go forward with them by offering to make time immediately for our dog. This was interesting because I previously begged them for any way to come in sooner and they were firm in telling me that they were solidly booked. I felt very drawn to Neuro Vet, so we drove 1.5 hours from our home on New Year's Eve to visit them. They were absolutely PHENOMENAL. I am so incredibly happy with the way that they have cared for him so far. We took him back yesterday for what ended up being a full body MRI and a spinal tap. We will find out more about what is going on soon. Thank you wholeheartedly, Dr Fitz and the whole Neuro Vet team!!!! read more

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I brought my dog in as an emergency neuro case last Thursday because she spontaneously started limping without an injury and she had history of spinal stroke symptoms/back leg lameness. I did as I was told, I asked questions and provided updates, scheduled the MRI, and flagged that I was concerned her symptoms were something else like ATE (aortic thromboembolism) since the meds they prescribee seemed to make her symptoms worse. The vet tech who answered the phone after our visit dismissed my concerns and questions about my dog's treatment. Even though the Dr told me to call if the medication they prescribed made my dog better or worse, when I called and expressed my concern and disclosed that my dog has kidney disease and it seemed like medication was causing more problems, the vet tech at Neuro Vet said it was impossible for the medication to make it worse and seemed reluctant to help me. She seemed confused on why I was updating them (the Dr told me to?) and she repeatedly told me there was nothing else they could do to help my dog without an MRI (this was also not what the Dr said, regardless at this point their clinic couldn't even do an MRI for over a week and we already were on the schedule). I scheduled 3 different emergency MRIs in the area, none of them could see my dog without waiting more than a week. When I got my dog to her primary care the next day, they were surprised the Neuro Vet did not do blood work and only xrayed her leg. I was also surprised because I was concerned about her spine and thought neuro vet was doing more than just looking at my pups leg (leg xray and neuro consult plus 14 days of 2 medications = $778). My primary vet listened to my concerns and started doing blood work and other tests to rule out a clot due to my dog's history (this was given to Neuro vet too). My dog improved over 3 days, but on day 4 she suddenly died. She died waiting for her MRI appointment. Her blood work came back with a bunch of abnormalities, but the results came too late. No one once even suggested her condition was life threatening. For whatever reason, my dog's pain and my concerns were not taken seriously, the Neuro Vet dismissed her pain as 'just her breed, they are known for being dramatic' and dismissed me when I was desperately trying to get my dog help. This place brags about having neurologists on site 24/7, but what good was that if I couldn't talk to them or adjust her medication after being seen? I asked for help and tried to advocate for my girl every step of the way, and it felt like the fact we were asking for help was a massive inconvenience to whoever answers the phone there. I was told prednisone and amantadine is all they could possibly do for her. She was only 6 years old. She did not deserve that. read more

Neuro Vet - Veterinarians Near Me - Pleasant Hill, California

We will forever be grateful for the team at Neuro Vet. Our 3-year-old Frenchie, Piper, had a herniated disc in her neck (IVDD). She was in excruciating pain and our local vet recommended we go immediately. The team was wonderful, professional, and you can tell that every person there truly cares, starting with Dr. Erik Johnson. Our girl went straight from the MRI into surgery and was back home with us the next day. The staff kept us informed the entire time and this was the first experience I've EVER had when a doc said to me, "thank you for taking care of your girl." I can't say enough nice things about this place. About a month later, Piper is back at it like it never happened. We received SO much education through this experience from the start to the post-op appointment. So not only did we get our girl back on track - we are now also armed with the knowledge to prevent further complications. read more

Neuro Vet - Piper, post-op! - Veterinarians Near Me - Pleasant Hill, California

Dr Johnson & Lou are absolutely phenomenal. They have gone above and beyond for my beloved cat Duke. I am so grateful we have such an amazing neurologist in our area. Their new hospital is gorgeous and state of the art. I am so blessed Lou has been there for my cat and listened to all my concerns and gotten answers for him. Thank you truly for Dukes exceptional care. read more

Neuro Vet - Veterinarians Near Me - Pleasant Hill, California

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We found Dr Johnson 2 years ago (at a different practice) when our Frenchie had a herniated disk. He was amazing and fixed her like new. Unfortunately, last week she was showing signs of another back injury. Stressed and upset, I found that he had opened his own practice. I called and they were able to take us a few hours later as an emergency appointment. Our Stella did in fact have another herniated disk. Dr. Fitz operated on her that evening and she is back home recovering. I can't say enough about how amazing Neuro vet is. read more

Neuro Vet - Veterinarians Near Me - Pleasant Hill, California

Dr Johnson and his team, I see you Lou, were amazing. This new hospital is top tier. The aesthetic is unreal. You have to see this place to believe it. From the gold accents in the bathroom to the sleek design. But much more importantly, the experience was seamless. We waited all of 5 min to get into the exam room. Lou was great, she always is. They were so kind to my anxious frenchie. And genuinely care about her. When she was diagnosed with epilepsy, I was so upset and freaked out. Dr Johnson put her on Keppra and she hasn't had an episode since then. I cannot recommend this practice highly enough. We will never go anywhere else for our Neuro needs. It's also very reassuringly to know that they take emergencies as well. May we never need that service. Thank you to the neuro Vet team, y'all are unmatched. read more

Neuro Vet - Birdie, the epileptic. - Veterinarians Near Me - Pleasant Hill, California

We followed Dr. Johnson here from his previous practice. We are so lucky to have found a neurologist that we trust. Dr. Johnson is absolutely amazing, there's no question in my mind that he saved our dog Stout's life. He is incredibly intelligent, insightful, caring, and responsive. When Stout suddenly couldn't walk years ago, we were in a panic trying to get him into a vet that could perform a spinal tap and eventually who could handle the complexity of auto immune meningitis and the complications he was having due to medication choices of a previous vet. We almost lost him but he has made an amazing recovery. The community is so fortunate to have a facility like this open 24/7. Their staff has been fantastic in all of our interactions with them as well. If you are in need of a neurologist, you truly cannot do better. read more

This place is the worst!! Dr. Otamendi did surgery on the absolutely wrong location on my pup! They fully admit it! See the attached statement showing it in writing. I took my 5 year old Boston Terrier in 3/28/26 with a herniated disc at C2-3 after he just ran into another dog at the park. They said the surgery would be $14k (yikes!) but he had a 95% chance of full recovery, so I went ahead with the surgery. They call me that night to tell me they messed up and did surgery on the wrong location at C3-4, and he would need another full surgery the following morning at C2-3!!! So he had to have full anesthesia and another full surgery the following day. Following surgery he was totally unable to to move, stand and and he was not improving. By day 5 he was having trouble breathing. They said to take him to an emergency vet, so I took him in and he had pneumonia. The emergency vet told me Boston Terriers (Brachy short nosed dogs) can often not tolerate anesthesia and surgery and he got pneumonia most likely from the two surgeries he had because of their error. We did breathing treatments, more meds, etc. and my dog still could not breathe and died. I was absolutely crushed. Additionally, because Neurovet says we can't directly prove the link that he died because of their error, I am out a total of $17k and I don't have my beautiful loving pup. They have returned $0. I will next be talking to an attorney. Here is my additional complaint with this place. I took my pup in at 11am for an appointment and I was not the first appointment of the day. He was supposed to be next in surgery. The same surgeon called me at 8pm to tell me about the error. This meant the doctor had been on at least 9 hours and most likely many more as they have one doctor on duty and they do back to back surgeries. This is great for the doctors and they explained because they can work a lot of hours back to back then they are off. Great for their work/life balance. I do not think this is good for my pet as this doctor must have been tired and made this error. We talked about this and the doctor I spoke to did not dispute this with me. Please don't take your pet here! Believe me, It is not worth the risk! read more

Neuro Vet - They admit they did surgery on my pup in wrong place - Veterinarians Near Me - Pleasant Hill, California

You never hope to need a neurologist for your animals, (especially a second time!) but my goodness am I grateful for Neuro Vet. Dr. Johnson, Dr. Fitz, and now Dr. Otamendi are the best, there are no other words to express it. The empathy, care, and compassion they have for animals and their owners is completely unmatched. From the moment you call Neuro Vet, you are treated with such kindness in a stressful situation. From my pup going into an emergency consult, to MRI, surgery, and now preparing for discharge, I have felt supported every step of the way. There is always a neurologist available, which is a unique experience in emergency care. To ease my anxiety while Auggie has been hospitalized, the neurologist on duty has called me both morning and night to ensure I had updates on my Auggie. I never feel like a burden when I am speaking to anyone at Neuro Vet, they understand how stressful and unique each situation is. If you are looking for a neurologist for your pet, look no further. Thank you to the entire Neuro Vet team! read more

Neuro Vet - Veterinarians Near Me - Pleasant Hill, California

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Dr. Erik Johnson is the absolute best! He truly cares about he's patients and you can FEEL it with every interaction. He treats your animal with the same love and compassion that you do. He has helped us manage our frenchies back problems for the last 5 years and is always so helpful and thorough. It is very obviously that Dr. Erik Johnson practices veterinary medicine because he truly loves animals. Could not recommend him more. He is our #1 go-to when it comes to our Frenchie! read more

Neuro Vet - Dr. Johnson & girl - Veterinarians Near Me - Pleasant Hill, California

8 yr old Weimeraner "Utah" went into mental distress and generalized weakness, disorientation,and loss of personality, etc. Was referred to neurologist Eric Johnson and his team by our regular vet. They were just fantastic and got right to the problems with a required exam, within 10 minutes of arriving for emergency appointment. Well explained MRI and spinal tap completed same day and nothing bad was found. Great outcome provided by an experienced, professional, and compassionate care team led by Eric. We couldn't be more pleased with Neuro Vet! And Utah is closely back to normal today with some fun new meds to control his neurological issues in the future. We're glad Neuro Vet is nearby, but hope to never see them professionally again of course!! read more

Thank you Dr Johnson and Dr Fitz so much for saving my dog's life and also save my life !! We brought our beloved dog to them because she's suspected cervical IVDD. She's in deep pain and suffered for 10 days until we were referred by our vet to Neuro Vet. The whole experience here is outstanding. People from reception to neurology specialists are all beyond than expectation. We feel thankful and blessed that we came here. Now our dog is 4 weeks post surgery. She can walk normally, eat and drink normally. This is exactly what we were looking for. We just want our dog is able to back to normal life. The team here helps us dream come true. Thank you again to the best team in Bay Area! read more

Dr Johnson is an amazing, honest and knowledgeable neuro vet. The staff is friendly and welcoming. If you ever need a neurological examination for your pet I highly recommend this practice. read more

If you want the best care for your fur baby/babies, look no further than Neuro Vet. Your precious animal will get the best care in veterinary service(s) available from diagnosis to treatment. I highly recommend this place. I would trust my animal with any three of the Neuro vet here. Our experience is with Dr. Fitz. She is phenomenal....thorough and quick. Her diagnosis was spot on for our Oreo. We followed her recommendation, which was surgery, and he is doing GREAT! She is a top notch surgeon. But again I would absolutely trust Dr. Johnson and the third doctor as well. Excellent facility. read more

Hopefully you never find yourself in this situation, though if you do, this is the best vet I've ever been to and the place you want to be. They are responsive, quick and incredibly warm and kind. Our 13-year old dog had been diagnosed with "Old Dog Syndrome" (Yes, it's a real thing!) where his head was permanently tilted almost 90 degrees, and he became unsteady on his feet. But instead of getting better, he kept getting worse. We took him to ER a few days later--Pacific Medical, which was also excellent. They confirmed he was misdiagnosed and it was neurological. They linked us up with Neuro Vet who offered to see him same day. Given he had already been in ER almost all day, we opted to take him home to rest and they said they could see him the following day for an MRI. Through of all of it, the entire Neuro Vet staff was incredibly kind, empathetic and has been continually responsive to all our questions, including referrals and requests for medical records. I just wish we could use them as our primary care vet. We're still on this journey with radiation and oncology to figure out the best path for our dog, but can't say enough great things about the team and facility here. read more

Amazing staff, clean , fast, very knowledgeable and professional. Provides everything on side . 10/10

When Dr. Johnson was at Pacific in Lafayette, he helped our cat beat meningitis. He was always upbeat about our cat's condition even though we had serious concerns. More than four years later, our cat is still with us, although suffering from some neurological issues that were likely brought on by the meningitis. But at 17-plus years, she still enjoys life. While treating her, and even in the years after, Dr. Johnson always cheerfully responded to emails I peppered him with concerning our cat's condition. I highly recommend him and wish him well in his new endeavor. John S. read more

Thank you to Dr Johnson and Dr Fitz for assisting in helping manage our dog's seizures as they are both always so fast to respond when I have a question or concern! Also a big thank you to the whole Nero team for always making our German shepherd comfortable, who isn't always the friendliest but loves the staff at the Nero vet! read more

I brought my chihuahua mix Holly to Dr. Fitz for a neuro consult after my primary vet had neuro deficit concerns. The entire team was extremely kind hearted and compassionate. Dr. Fitz is very knowledgeable and helpful. She provided a thorough treatment plan and explained everything in great detail, taking the time to answer all of my questions and concerns. As someone who works in vet med, I must compliment the entire team provided the absolute highest level of care and compassion. The team up front was so kind and caring, as well as Holly's technician who helped us! I would highly recommend to all pet parents! On top of the wonderful care, the clinic itself is very clean and comfortable! read more

Came here from 3.5 hours away after our Boston started having cluster seizures. We knew we wanted the next level of answers and care our local ER wasn't going to give. It was a blessing to find this place via google. I took a chance a brought my girl here. The on call doctor was Dr. Johnson. It was very busy and quite hectic with animals needing care. We made it there and our dog had another seizure. The team immediately moved into care mode, keeping us informed and with options. Immediately the doctor came in and got to work. After talking with Dr. Johnson I knew we were at the right place and that I had picked the right place for my sweet pepita. We are still on the journey of controlling her epilepsy. The staff was great my girl spent two days in their care and I can tell she was treated as I would have liked her to be taken care of. I will recommend anyone needing specialist Neuro care to this office. read more

Amazing! The best in the Bay Area. Wish I could give him six stars. He really cares and goes the extra mile.

Our family would like to say big thank you to Dr Johnson for his care to both Mochi and Mocha. Both visited Dr Johnson for specific difficult conditions. Dr Johnson has been able to deal with the situations with delicate care and compassion. read more

Dr. Erik Johnson is by far the best vet/specialist we have ever met. He is so invested in the well being of your pet. Our dog had IVDD and unfortunately, Dr. Johnson's practice was not yet open but he kept in continuous touch with us about our Frenchie, and when we couldn't wait any longer (we hoped we could make it until his practice was open), he referred us to another office and we had a successful experience. Dr. Johnson's #1 priority will always be the health and well-being of your pet. What I appreciated about him was his seriousness and directness about our dog and her issues - she was his sole focus. In addition, Dr. Johnson is incredibly generous, thoughtful, professional and experienced - he's also very funny! :) I recommend him 100% - you'll be lucky to have him in your (and your pet's) life especially when dealing with serious health issues. read more

Dr. Johnson, Sam, and the rest of the team at Neuro Vet have provided extraordinary, compassionate and professional care for our dogs. They have always been very responsive and dedicated to helping our animals. They have been an integral part of helping us with two dogs who both suffer from multiple medical issues that require a lot of attention. We highly recommend Neuro Vet for any of your animals' neurological needs. read more