Nice clean shop as opposed to those fly by night Halloween crap places…read more Went in today for a simple pirate shirt, and they had a lot more to chose from than most other places. Great selection for what I needed. The service is awesome and very helpful. They are willing to go the extra mile and look for what you want/need. If there is a costume need that you have, I highly recommend trying this place out.

Disappointing customer service. I purchased a children's tricorn hat for my toddler, but it was…read moremuch too large, even with the sizing insert. Heritage confirmed they had no smaller size. When I asked about returning it, they repeatedly sent the same policy link instead of directly answering my questions. Only after further follow-up did they explain that I would need to pay return shipping and could receive store credit or an exchange, but no refund. I understand businesses have return policies, but clear, helpful communication shouldn't require repeated requests. With no smaller size available, the options offered didn't resolve the fit issue.

24 Feb 26 - heard about this place and wanted to check it out. Arrived at 6:15 for the shop to be…read moreclosed with a sign on the door that said "Left early getting ready for the big sale Saturday. Can't make it to the sale, oh well. Also, how do you access the parking lot in the rear? Unknown. Ok, bye.

This store is amazing. As a festival goer, this has so many unique statement pieces and priced…read morereasonably. I will be recommending this shop to all my friends.

Great store WHEN they're open. Problem is they are always always closed. Went again today Saturday…read moreat 2:00 in the afternoon and it was locked up tight. I used to go here several times a year 8 years ago, they had regular hours. Now it seems like they are never open.

This is the best costume store in the LA area. The selection of quality womens and mens costumes is…read moreamazing. They sell unique costume accessories, and have one of a kind masks and handmade feather hair pieces. The prices are very affordable and the owners are very helpful. This is my favorite Halloween store and I'd rate 10 Stars, if I could.

The owner is very sweet. My daughter needed a headband with bunny ears and it's the second week of…read moreJune. This amazing woman heard the distress and panic in my voice and although her store was closed for the day, she still went down to open up for me. Thank you so much we will be back.

From the owner: Our gifts are as unique and special as your loved ones! Skip the long lines for holiday shopping…read moreand come visit us off Hermosa Pier!

This place is awesome, the staff go above and beyond. The place is super clean and organized unlike…read morecertain chain stores, and the quality of products and selection is amazing! I wouldn't go anywhere else and definitely wouldn't hesitate to recommend anyone to this amazing store.

With Halloween right around the corner we found our kids costumes here.. The staff doesn't follow…read moreyou around . The store is not big so it kinda seems that way. You turn the corner and an employee is there. It didn't bother us. They are quick with a response if you have a question.. pricey? Eh you pay for the quick in and out. On another note Uncle Sam is definitely on point. Check out the pic of all the taxes..

Came into this particular store which is humongous. This location used to be a Dick's sporting…read moreshop, and you better believe it that Spirit Halloween made a good choice in this temporary location. You can practically Park a few planes with the square footage in here-in spirit took full advantage of that and has more stock and product that I've ever seen in one particular store. Even still, with all the great product, the highlight of this visit was the vast knowledge and smooth as silk demeanor of ismael, who answered 100 questions about the various animatronics, the product in general, but particularly the star traction of this particular location at least none other than Young-hee, from the Netflix series Squid Games. As of the time of this review, she is going for close to a thousand dollars at this location.

I had an issue with this same location in Torrance last year. The staff was extremely unfriendly,…read morevery rude, and kept staring at me the entire time I was there. I felt completely uncomfortable. Spirit Halloween is supposed to be a place where people can enjoy their time and immerse themselves in the spirit of Halloween, not a space where you're judged by unprofessional employees who make the experience unpleasant.

I was very sad when Party City went out of business. There are hardly any party stores around…read moreanymore. I was down the street at a tile store for our bathroom remodel and happily stumbled across this Party City. I guess they ALL didn't go under. Who knew!? Of course I had to check it out. They had a plethora of balloons!! Sooo many options. I was looking for the party cups that they always had in every color like the Long Beach location but I didn't see any (if someone can confirm they DO have them let me know!) I won't frequent here since it's a bit of a drive from me but I'm glad to know it still exists if needed.

Great for awesome balloons!!! Really really fun party stuff!!! Love it there…read more The staff seems like they couldn't care less, but I always get my needs met!

An amazing selection of Halloween fun and horror. The staff is so very nice and accommodating…read more If it's Halloween related- it's here!

Best CUSTOMER SERVICE AND SELECTION! Tons of Halloween mask options. Top selection for collector…read moreitems too.

A very confusing and disappointing experience overall. While I came to the shop during business…read morehours, the store was closed and a sign said to call for an appointment. I immediately called thinking I may need to return on a different day; however, the owner stated she would be able to meet as she was in the vicinity. When she arrived, we entered the store and I was asked to sit in a chair while she looked around for hair pieces and toppers because I was not looking for a full wig. She spent the majority of the time rummaging around the shop and pulling things out of boxes, and finally found one hair piece that matches my hair color and brought out two others where the color was not even close. She then proceeded to put the one hair piece on me. Even though the color was a good match, it was not what I was looking for. She then went to the opposite side of the room and started to style this one hair piece. Not sure what to expect next, I waited for her, but she continued to style it. I had to go over to where she was sitting and asked if she had other pieces in the same color. She then pulled out another which may work if the circumference of my head were bigger. There was not much talking while all of this was taking place, so I assumed she does not have anything else in stock and asked about the store's policy on ordering hair pieces and how long the process might take. She was not able to give a concrete answer to that question either. So due to limited stock on-hand, and no helpful information to share at that moment, I told her I would come back another time. She immediately told me I owed a $30 "consultation fee" which totally took me off-guard. Nowhere from the beginning with our initial telephone conversation to the time I'd spent in the shop, was this mentioned. Additionally, I would hardly call what took place there a "consultation" as she probably said 4-5 sentences to me in the entire time I was there. I'm not opposed to paying if I did receive helpful information or if she had spent time with me trying on various pieces, but no such service was received nor expertise. I read her other reviews and do not doubt that she can be helpful, empathetic, and is knowledgeable about her craft with other customers. For what I received, I would hardly consider a "consultation" and though she waived the fee when I pointed this out, I was asked to not come back again. Similar to another customer's experience with this establishment, I was appalled and could not leave quickly enough.

I'd been with Young Rhee, owner-operator of Del Amo Wigs, about 15 yrs. Years ago I gave her rave…read more5-star review. Recent experience made me knock off 2 stars. I have a small head so I routinely get my wigs resized and thinned to look more natural. But I just learned Young can't handle modern styles. Then I realized throughout our 15-year history her clientele seemed to comprise only middle-aged and older women--including me. She did a beautiful job on my new Ellen Wille Bliss wig, which has small area of spikiness. I get lots of compliments from women AND men. Lots of "That doesn't look like a wig!" But when I picked up the wig, after Young thinned and resized it she said it was "too hard" and she'd never again work on a wig of that type. I'm African American woman in search of new stylist who's good with short-hair wigs.