Things aren't ready when they say they will be. We've had multiple problems with this place and…read morethey've lost our business. It's very close to a lot of neighborhoods, but I'm willing to drive anywhere else in Knoxville but this place that's right down the road.

0 star! Ruined my Pottery Barn faux fur blanket and after…read moremuch dismay, paid on sale replacement cost. Asked that I give them another chance and offered me a credit. I did give them the benefit of the doubt and they washed instead of dry cleaned yet AGAIN And ruined another blanket! The owner refused to pay for replacement and gave me a fraction of the cost to replace AND refused to give me my damaged blanket back!!! Horrible horrible experience...stay far far away!

I have used Van Go for 8 years weekly and have found the service outstanding and professional…read more Everyone should be using Van Go for your dry cleaning needs. You will not be disappointed.

From the owner: We offer a free home pick up next day delivery on dry cleaning and laundered shirts. Free reminder…read morecall, monthly billing and no extra charges for the service.

Great business. Always very clean. In a rare case that a machine malfunctions or bill/coin changer…read moreis out-of-order, they will quickly make it right. Heard this from other long-time customers also. Great store. ​

Very clean, Lots of machines. Thankfully came in when there was no one here and was able to use…read moreseveral machines and dryers to get my laundry done quickly. Lots of amenities from the clean bathroom to the vending machines. Would come again! (even tho I drove an hour to get here!)

I had a very old doily that was my grandmothers. Probably 1913 or 1914. It had some rust spots on…read moreit and I just stopped there to see of they could give me a suggestion as to what I could use to try to remove the spots. She asked me to leave it and let them see if they could remove some of it. I did. Picked it up today and they were unable to get the spots out. They were very kind to even try and did not charge me anything. Everyone was very nice. Have used Farragut Cleaners for years and had no problems.

First, I admit I left my sweater more than 30 days, having said that, they take your phone number…read morewhen they accept your items for cleaning. I have been told they don't have my sweater and that they are not responsible for items left over 30 days. So I no longer have my Aran, hand knit, emerald green, wool sweater. I have been patronizing this business for 30 or more years. I feel this would never have happened with the original owners. I never had clothes "disappear" . I will never trust Farragut Cleaners with anything I value again. They certainly are not trustworthy.