Brad/ French Bros stood out for several reasons during our project walkthrough:…read more * Came with products specifications ready * Took the time to answer questions and discuss options * Recommended a solution-steed carpet for areas with significant sun exposure to help reduce fading. I later confirmed that because the color is built into the divert itself rather than applied to surface, this type of carpet rests UV fading better. * Demonstrated strong product knowledge and genuine dedication to the craft Highly recommended.

We used French Bros to replace our flooring that was having issues with moisture from the start…read more It was installed a little over 2 years ago and we had problems from the beginning. I was impressed with Brad and his crew from the initial meeting. They identified the issue, addressed our concerns, and worked nights and weekends (even Christmas Eve!) to get the job done on time. We also didn't have to close down the office in the process as they were able to work around us. The communication was great, service excellent, a wide array of products to choose from, and they finished ahead of schedule! What more can I say? My only complaint is that we didn't use them the first time!

Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

Henry is great! They got the job done quickly and did extra work. Work schedule is flexible. I…read morerecommend Henry

My contractor recommended United Carpet and said to not bother going anywhere else. I should have…read morejust listened to him and shouldn't have wasted my time getting quotes. I went with United Carpet because they had the best pricing. I'm glad I chose them because they did great work. I get home from work past 7pm but they accommodated for my schedule and came after 7pm to take measurements of my home. The pricing included old carpet removal, new carpet installation, and haul away. I definitely got the most bang for my buck!

Ricky installed a carpet for my 81 year old friend's apartment. He's an efficient hard worker, very…read moreconsiderate of the elderly. He was supposed to have a co-worker assist him, but ended up doing the job alone. The carpet looks wonderful, much attention to detail. Definitely would call him again for carpeting.

I loooove my new Floor Store Richmond kerastan floors. What an enormous improvement. Excellent…read morecustomer service from experienced, expert David Shapiro and energetic, upbeat Amethist LA Rose. Quality, value and dependable.

The experience from start to finish was excellent. Andrew spent literally hours with me over the…read morecourse of about four visits, plus calls and email exchanges. I dislike about 95% of the carpet out there ... but don't have the option of putting in hard floors. My pickiness was no match for Andrew, however; he helped me find that needle in the haystack. He pulled out collections that fit my criteria, throwing them on the showroom floor and having me home in on the promising ones via process of elimination. When I showed him some varieties of carpet that I liked from a company outside of The Floor Store's network, he researched them to see if their products met his standards and if working with them would go smoothly (not so much). He got an in-network vendor to send larger samples so that I could really see what various styles would look like in my home. And he walked me through the contract process step by step, making sure I understood exactly what I was signing and paying for. Once that contract was signed, everything moved quickly. Andrew checked in during installation and even humored me at the final stage, allowing me to give him a virtual tour once the carpet was laid. I would certainly recommend him and The Floor Store to anyone looking to get new hard floors or carpet. It's probably not the cheapest option, but my anecdotal evidence tells me that the service can't be beat.

I worked with Brad on replacing the linoleum in my bathroom. Everything went very smoothly, from…read morechoosing a product, to scheduling the installation. Brad was a pleasure to deal with. The installation could not have gone better: the installer arrived on time, worked diligently, cleaned up thoroughly, and was out promptly. But I think he deserves a shout-out for the BEAUTIFUL job he did. He had to remove many baseboards and thresholds, but when he replaced them, he really went the extra yard, not only carefully caulking the baseboards when he put them back, but touching up the paint, filling the nail holes and painting over them, so everything looked perfect. And he even cleaned the thresholds so they looked even better than before. I'd give them more stars if I could.

- Really great experience with wall-to-wall carpeting installation…read more - Prices were reasonable. - Great communication and coordination. - On-site crew was professional and efficient. - Overall, a wonderful experience. - Highly recommended!

Worked with Samson and Monlisa on few projects together. They are great at communication and have…read morean efficient team of workers to get things done. Not to mention very good price!

Samson is an honest business man and deliver what he said he would do. I needed new carpet for my…read morerental property in Antioch, got a few proposals from local carpet company and by far New Arts carpet co got the best pricing with excellent quality. Very flexible schedule to accommodate with my painter. Highly recommended!

USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

I got four bids for new flooring. USA Carpet was the only one that charged to come out to provide…read morethe bid BUT they were also the most professional company I talked to and most attuned to help me with what I needed. I ended up going with them and am very happy I did. Due to my indecision, they sent me several samples over a multi-week period. Once I decided on the option (carpet tiles) I wanted the rest of the process was quick and they did a great ob with the installation. I am really happy with the result. I feel that their price was fair. Definitely recommend.

This place was great, lots of good-looking, affordable options and we found a great one on sale.read more

We were honestly terrified at the scope and cost of our first major flooring project (replacing an…read moreentire floor of 20-year-old wall-to-wall carpet with a cleaner, healthier alternative). If we had known what good hands we'd be in with Nesreen and the team at French Bros., we could have saved ourselves all of that stress. The entire process was 100% smooth and professional from start to finish: - Communications were always prompt and courteous - It was fast and easy to schedule a visit from Roberto, who came to our home to provide an estimate for our project - Roberto and Nesreen were so patient and took the time to explore options and answer our many, many (many!) questions - Rates were competitive and reasonable, everything as we expected it, no surprises - Nesreen and the team were very flexible and easily accommodated reasonable changes to the original project scope - The project managers Deniz and Eddy were obviously seasoned professionals and had the teams running like a machine - They arrived early (after politely confirming with us, of course), and completed a complex and multi-stage job much more quickly than we expected - They cleaned up neatly and left us very happy customers We love our new floors! This company is amazing and I highly recommend them.