First of all the service... Brianna T. was terrific, friendly and efficient…read more The car was cheaper than other locations. Not as convenient All in all, a great experience!

We were in a car accident a couple weeks back and needed to take the car in to be repaired down the…read morestreet and had to get a rental from Enterprise. The customer service (Brianna) was smooth sailing--easy in, easy out, Got a nice car for 2 weeks, easy to check in, easy to check out, perfect experience. This is the place we have used in the past when we wanted to take a trip to Reno (They discourage out of state travel I believe or you have to tell them, I can't recall) but In the past for various reasons we have used them and never had an issue. :) Thanks so much guys!!! A loyal customer!

Hertz experience here - mainly one of the customer support representatives named Leanne…read more Rude, Unprofessional, and Zero Accountability for a Gold Plus (Presidential Circle) Member Rental Date: June 27, 2025 Our experience at the Hertz Las Vegas location was shockingly poor, especially considering my fiancé's Presidential Circle membership. Due to flight delays and shuttle traffic, we arrived at the rental center around midnight. We had booked a pickup truck but realized it didn't have enough storage, so we asked to switch to a car from the Presidential lane -- something that's never been an issue before. That's when we encountered Leanne (short woman with brown hair in kind of a Dora-type haircut), who was shockingly rude and unprofessional. When my fiancé politely asked, "Could you please check what my other options are?", she mocked him in front of everyone, saying, "Look at this guy -- he's begging me now." We were stunned. When we told her this kind of behavior is not okay, she smiled, gave us her name, and said "Feel free to complain on me" like she was proud of it -- then walked away as if she had done nothing wrong. We contacted Hertz Customer Service that same night. They apologized, promised to remove some charges, offer a free rental, and file an official complaint against her. Two months later -- nothing. No follow-up, no credits, and no accountability. Now my fiancé is on yet another hour-long call trying to resolve what should have been a straightforward issue. This was not just disappointing -- it was demeaning. For a company that prides itself on elite membership experiences, this was anything but. If she hates her job, she should do something else instead of ruining everyone's days and vacations. Please put her on probation or fire her, she was terribly demeaning- not customer service support whatsoever.

Expect a very long line!!…read more So why do I rent a car in Las Vegas? When traveling with a nonagenarian it is so much easier to have a car. As a bonus, love checking out places off the strip like Zaytoon, Hash House A Go Go, and the Neon Museum. Red Rock Canyon and Hoover Dam are great day trips made much easier with a car. The car rental process is never easy in Vegas, though. Take the shuttle and then wait, wait, wait. We've been given a car that was rented to someone else (and had to return for another car) or been told that what we rented is sold out, do we want an upgrade for an additional cost? No, thanks. Still, being able to drive, makes it much easier. So we wait, then head off the strip to grab lunch, stop by a grocery store to pick up bottles of water and Gatorade and then head to our on the strip hotel to park. Lotus of Siam for Crispy Duck Panang, anyone?? (Thanks to Houston's CM Jando for the great Vegas recommendations.)

Just returned the car today.. Rented an economy car.. It was…read morethe perfect size. I was able to book my reservation on their site with a cash deposit... When word gets out about this business you will probably have to book way in advance. The reservAtion process was easy The car was great Thrir customer sevice also an A+. I forgot his name but thank you very very much

Awesome place they have great price's great service i was in and out of there fast…read more The car was super nice and clean. I very much recommend this place. And you can pay with a credit card or cash

This is my first time renting from Alamo in Las Vegas and it went very smooth…read more When I arrived at the Rental Car Station, I easily found Alamo for check in. There was no line at the time of check in and the attendant who assisted me was very friendly. After I signed my paperwork and provided payment, picking out my car was easy. There was an attendant in the parking lot who was friendly and guided me in the right direction to pick my car. The car itself was great, clean, filled with gas, and drove great during my trip. Drop off was a breeze and the staff were friendly at the drop off station. Pricing was very reasonable for the MidSize SUV that I chose.

Consistently GOOD SERVICE! We've used Alamo in the US (and just recently Alberta) for years for all…read moreour car rental needs and have never had any problems whatsoever. We use the "Skip the Line" and it is soooooo convenient. Their employees are hand picked for their high-quality customer service.

My husband and I rented a 2015 white Honda Civic from Sin City Car Rental. The car had not been…read morecleaned on the interior at all. The back seats were VERY stained -- I was hesitant to sit on them as we were driven from the airport to the rental office. Additionally, the interior on some windows had spots on them, as though someone had sneezed or spilled something. Cleanliness is a must, particularly during Covid. Had the photographs provided revealed the stains, we would not have rented this vehicle. It got us from point A to B, but we used a lot of hand sanitizer and cleaned the front dash, windows and steering wheel ourselves.

I agree with other patrons... This is not a legitimate car rental business…read more They are extremely rude and non-professional, especially with their neighboring businesses.

Vroom vroom ! When…read moresomething happens your ride, you end up here. I cannot count the number of times that we have been here . So here we go! The customer service here is amazing, epic, and outstanding. When you're without your ride? You panic! What am I going to do now ? The answer! Enterprise! Again, outstanding service and excellent service from this location. Every time something has happened to the vehicle, a phone call is all it takes and we are in a rental. Whether it be the insurance company or private pay. Use Enterprise! This last experience, yesterday actually the car is MIA, and an individual needs the car to make it happen these days. The insurance sent over the authorization and the paperwork was signed within a couple hours. We are back in shape for now while we await the limbo of the process for our car . The staff could not be more excited to get us off and ready to go, and vroom away. Thank for making a difference. A simple positive gesture made the whole experience even easier and bett

2/27/2024- Our…read moreresort concierge does a fantastic job with taking care of our needs while at the resort.. I had her reserve a car over a month ago for two days, then we went with three days.. 9 am the car was supposed to be delivered to the resort- Unfortunately, the person that she made the arrangements, had left the company and did not change the agreement ...(car was to be delivered Wednesday).. So bummed because we had to wait and didn't get the car until 10.. which messed up our day of plans.. Finally got the car !! Hope there is better training for these kind of situations...

Very sweet lady, it's our second time coming from out of state and they are very friendly and…read moreeverything is clear The cars drive smooth The deposit is easy and they are flexible with you HIGHLY RECOMMEND!!!

This place is garbage, have no access to the Internet and Does an honor prices over the phone. I…read morehate coming to cash rental car places. Waste of an Uber ride

I know that car rental companies get a bad wrap from the people who leave bad reviews, but think…read moreabout the millions of people they have helped over the years who never left a review. Molly D is an absolute gem and a wonderful human being to deal with!!! 10/10 in my opinion!!! I'm very happy with both of my rentals and I personally wanted to say thank you!!! Thank you Molly D!!!

Absolutely the worse rental car place ever. Went in to pick up our rental that was reserved a week…read moreago, we have confirmation of this. After a very long wait, the rude person at the front-desk tells us that someone had canceled our reservation. Clearly, it was not us. But someone messed up on their end and they don't have the decency to correct it. Their excuse was, it's a holiday weekend, there's nothing we can do. Totally unacceptable and just bad business. Will not be coming back here, ever. P.S. this place does not even deserve one star.

One of the fastest, easiest, best experience I encountered was through Jasmyne Enterprise. I love…read morethe fact that my car was at the airport and I did not have to leave to ride a bus or shuttle to go get it! The car I rented(Lexus) was clean and ran great! Had no complaints at all. Excellent customer service. If you are in need of a car or SUV while in Vegas I suggest using Jasmyne Enterprises. I will use them again.

From the owner: We are a licensed independent car rental company based in Las Vegas, Nevada, offering affordable…read morecar rentals with no platform fees. Our focus is on providing clean, dependable vehicles and personal service for both locals and visitors. Whether you need daily or weekly car rentals, or a rideshare vehicle, we ensure a hassle-free rental experience.

Stay away! Unorganized and tendency to switch their words at the office rather than what they…read moreadvertise on their website

Do not rent here! We chose this place because 90% of car…read morerentals do not rent cars without a credit card(which we do not have back in my country) We rented for 2 days and charged 700$ in total(400$ cash deposit). Even the totaled cars are better. We got a Chevy SUV that has 13-15mpg due to poor maintenance. After two days, we let them know that we are going to be late for an hour and we're not even told that they are gonna charge for a whole day. We are back they said that they are going to refund the deposit in 2 days to a Cash App that was sus because it was cash, not a debit or credit card. 1 week passed no refund in my Cash App. The only positive thing about this business is its call center representatives. After 3 days 205.08 dollars was refunded. I thought that it was going to take a couple more days for them to process and refund the other half. After 1 week I called them and they said that there was a refund processing fee of 25$ and 150$ a day charge for rent. However, it is still 175$, not 194.92$. In conclusion, use any other service there are a bunch of them that accept cash deposits.