This has probably been the best experience I've had with a rental car in ANY airport! Flying into…read moreVegas, my expectations were very low for a quick pick up right off the plane. It took a hot minute for our luggage to arrive on the carousel, so that didn't help! When we got to the rental car 'corral' there was a line about 15 people deep. Thankfully, Alamo had 3, possibly 4, desks open, staffed & helping customers. Despite the high number of people in line, we did NOT wait more than 10-15 minutes before getting to the desk ourselves. Picking up the rental was a bit out of the ordinary for us this time. After we filled out the contract & paid for the class of car we wanted, we were directed outside to the Alamo lot. Once there, the porter directed us to row 4 and to pick out whichever car we wanted. We didn't have much to choose from... but it was nice that we could choose ourselves. We were able to compare trunk space as well as head space for my husband who's considerably taller than I am. After we made our choice and exited the lot, the adventures began. The car was clean with low mileage at pick up. We simply chose it because of its beautiful blue color, lol. Priorities!! 3 states in 5 days! The car was most definitely fuel efficient. We used less than $100 in gas! It was spacious for me... but not so much for my husband. It drove comfortably across the highways & through the tunnels. It did well in the desert heat, as well! Returning it was seamless, as well! We gave ourselves a little extra time as we had to drop off and take the shuttle back to the airport. For once, I can recommend a car rental location.... Seriously! They NEVER happens!

Being an Alamo Insiders member, it's ideal to stick with a one rental car company as much as…read morepossible to maintain your status level. Always enter your Insiders account number each time you book online so that you bypass the check-in counter upon arrival. Thank goodness I booked this rental car way before Memorial Day Weekend because rates were creeping up towards the ending of May! Alamo in Las Vegas shares shuttle service to its off airport rental car center. Upon drop-off, you can easily make your way back to T1 or T3 of Harry Reid International Airport.

I rented June 4, 2024, to go to California. As I was supposed to return from California, the car…read morewouldn't unlock, and it showed that the key fab was not detected. After my own search, it said to get the key reprogrammed and change the battery. I changed the battery but of course only a locksmith could reprogram it as the car was still unable to lock. I paid my own money for the locksmith to be able to still come home to Las Vegas. When I called the company upon business opening, the gentleman at the front desk said that I would get my deposit back as discussed and reimbursed for the locksmith service. Once I got back to town and returned the vehicle, I got my deposit back but then I had to "contact the manager" to get the money reimbursed. I showed receipts and all, and after persistently contacting them regarding the reimbursement, I then sent an email to their office. Still with no resolution, I contacted the rental company AGAIN, all to be told that they could not reimburse more than $120. Communication is terrible, the staff are not professional! None of that information was stated in the contract, however, I still purchased the liability insurance. As of August 19, 2024, I have not received a dime of the reimbursement. The next step is to take the matter to small claims court!

From the owner: Cash Car Rental is your go-to solution for hassle-free car rentals in Las Vegas. Whether you're a…read morelocal or a visitor, we've designed our rental process to be as simple and straightforward as possible, ensuring that everyone has access to reliable transportation without the barriers imposed by traditional rental companies. With a focus on cash payments, no credit card requirements, and no credit checks, Snap Auto is breaking down the barriers to car rentals for those who may have struggled to rent elsewhere. We believe in providing flexible, affordable solutions for individuals who need a car without the added complications. Why Choose Cash Car Rental? No Credit Checks, No Credit Card Needed At Cash Car Auto, we understand that traditional rental companies often require extensive credit checks and credit card payments, leaving many people unable to access a vehicle. We've eliminated these obstacles by offering rentals without any credit checks or the need for a credit card. Pay with cash, and you're good to go. Flexible Rental Options Whether you need a car for a day, a week, or longer, we've got flexible plans to suit your needs. Our rentals are designed to adapt to your schedule, whether you're running errands, heading out on a road trip, or just need a reliable ride around town. Low Cash Deposits Cash Car Rental offers the lowest cash deposits in the Las Vegas area, making it even easier to drive away in the car you need...

This Enterprise is conveniently located in the lobby of Planet Hollywood. It is beside the PH 24…read moreconvenience store and near the hotel check-in desk. The day before I got an email with instructions and you're able to checkin. This saves time at the counter. We didn't realize it at the time but where they park the cars is a small area. We came an hour early hoping to start the day early but our car wasn't there yet. I recommend when you are checking in online to set an earlier time if you need it. The only problem is you're only able to set the pickup time and cannot change the drop off time. Not sure if you can change that at the desk. Anyways, we were told to come back at our regular time as they had to get the car. We came back and everything was smooth. Remember to bring your passport if you are not from US in addition to your driver's license and payment cards. I declined their offer of insurance and so they asked about your insurance company and policy number. After that they went through where to pick up the car. It's a little confusing. You go out the doors, turn right and walk a few steps and it's on the right. It is a small area. Thankfully we had a small car as I had read some reviews where people had trouble dropping off due to limited space. Since there was no one doing a walkaround the car, I took pictures of all the scratches I found. Drop off is a little confusing to get back to the area as to enter it's behind the Planet Hollywood. Once we found it, there were lots of cars already parked. We had a small car so was able to fit into a little space. Then I dropped off the keys in the drop box by the desk where I came in the morning. All in all a good experience, just be prepared for the things mentioned above. It is super convenient having that in our hotel and we'd use Enterprise again.

04-18-26 $$ Made a reservation for an Econo rental. Erin was nice and checked us in and issued us a…read moreMitsubishi Mirage with Oregon plates on it. We walked out to it and inspected it. It was ratty looking and unsafe to drive. It had scratches, dents old, cracked tires with hardly any tread on them. It was missing a hub cap on the front driver's side. This vehicle should be put out to pasture. I would be embarrassed to rent this out. So, we went in to exchange it. Sure, enough one was available but it's an upgrade. Basically, cost you more money. Fine try to stay positive on vacation here. So, we got a nice Nissan Sentra with California plates. Good tires, nice clean paint job and no noticeable dents on it. We hopped in and I noticed it had just over a half of a tank of gas. This is a first for me. I've rented cars before and always started with a full tank. Anyways apparently at Enterprise you must match the level of gas when you got the car as to when you return it. I returned it with more gas than what I started with. Do you think Enterprise with credit you? Not a chance.

Here are facts...I was not allowed to use my card to pay for my rental...was told I had to get…read morecash. When I returned the vehicle my deposit was kept and I was given the reciept pictured. Everyone can make their own conclusions Also the car that I was given had a kbb of $2100 in fair condition and would not give an estimate on any lower condition and it was very poor

This is great place to go for a car rental or if you need help buying a car. They will work with…read moreyou as much as possible. Go see them... and see Andy or Santos and say Dee sent you. Excellent service from those two guys.

The customer service was good but only thing we disagree with is how we were charged for the gas…read morewhen we didn't even get a full tank at pick up. It was quarter empty despite if it was a new truck. But overall we agree with the after hour charge but the gas? That's just foul.

I appreciate your "canned" response, telling me to contact you. I did, and I am. Just a few…read morequestions. 1. Is it your policy to lie to customers. When the manager told me they did not have the specific vehicle I needed and was CONFIRMED for, when they didn't have it, (or the customers in front of me too), why did he reference Formula 1 race that is scheduled for this weekend, as one of the reasons he did not have car available? Since mine was a 1 day rental, why did he lie telling me it was because of a race that is scheduled literally 1 week away? So was he implying it takes a week to clean a re-fuel a vehicle. Or, just lying to me? 2. When I told him that's BS, he them said we have a lot of vehicles that had recalls. Oh, ok. Well, when I called to verify my CONFIRMED vehicle the day before, why didn't he tell me then the vehicle I needed was in service. Ya wanna know why? Because it's the second lie he told me. Is thus standard procedure to lie to your customers when you screw up?? When I go to dinner, hair appointments, doctor visits, etc., I have appointments. Why is that not good enough for a car rental company? Why don't t you call customers in advance and tell them we don't have your specific vehicle. You sent me what seems like 100 emails and text messages reminding me about my car. WHY DIDN'T YOU CALL TO TELL ME YOU DD NOT HAVE VEHICLE? Crickets. By him not calling, I wasted 20 minutes of my time, and $20 in taxi fees, not to mention the $400 + I spent having to rent a van with no notice. Another suggestion was to rent me two vehicles. Let me make sure I got this right. It's a family trip to the Grand Canyon with my family. Are you suggesting we stop every few minutes to say to one another, "WOW, did you see that beautiful mountain range"? "Ok family, let's get back into our TWO separate cars and drive a bit further done the road and do it again. Beyond stupid. Or, are you suggesting we call each other while driving?? Finally, now you want me to contact you. Pffff. Believe me, you have my contact info. I have contacted at least two law firms. Perhaps this is a class action item.

I heard horror stories, but when I got to the place, I was pleasantly surprised. No crowd, no…read moredrama. The place wasn't immaculate clean, the car wasn't brand new. But I probably saved $300 over any other car rental for four days. My only issue is the gasoline. Normally they tell you to bring back the car with a full tank. I was asked if I would return it with a half a tank or empty. I said I would return it full. They said no, half a tank or empty. Apparently those are the only options. They were bragging how they are $.20 less than in town, but unless you bring it back at exactly half a tank or on fumes, you will pay too much. Only need 1 gallon for your rental? Still paying for half a tank. Absolutely ridiculous. Maybe it was a hard sale tactic because the sales person gets a commission, but I would really like the option to return with a full tank like normal. Other than that, pretty good.

Expedia may look like it has the lowest prices, but be careful. The advertised price often doesn't…read moreinclude all the extra costs. By the time you add baggage fees, seat selection, taxes, hotel resort fees, or rental car extras, the total can be much higher than expected. For example, Frontier Airlines may charge around $95 for a carry-on bag depending on when and how you pay for it. That fee isn't always obvious when you're first comparing prices, so what seems like a cheap flight can quickly become much more expensive. Before booking, always check the total cost--including baggage fees, cancellation policies, and any extra charges--and compare it with booking directly through the airline, hotel, or car rental company. Sometimes the "deal" isn't really a deal once all the fees are added.

While I was waiting for my flight in Seattle, I checked my Budget rental and found that it showed…read moreas an invalid fare in red letters. I checked Hertz, they were sold out. Taking no chances, I booked the same car via the Budget app, but the $215.98 rental ballooned to $395.90. I canceled my Costco rental and hoped for the best. Upon arrival in Vegas, I caught the bus to the rental center and headed to the parking lot to get my car. I am a Fastbreak member so my name should have been on the board. Uh, it wasn't. Perhaps it was because I reserved the car just 3 hours prior. Anyway, I went to the Fastbreak booth and was on my way in 10 minutes. Returning the car was friction-free ... It took less than a minute before I was on my way to get on a shuttle bus. My experience with Budget was flawless. I try to find out what happened with my rental via Costco Travel.

At the time of this review, the Budget located at Harry Reid international airport has an overall…read morerating of only 1.5 stars. After my experience, I can understand why. My experience with this particular Las Vegas location was completely different from my experiences with Budget locations in Denver and Seattle, which were both excellent. I prebooked and prepaid for my rental online. I ended up being one day late picking up the vehicle because I had to push my flight back. I tried calling the location to let them know, but after being on hold for 15 minutes, I had to hang up. I understood that I might potentially have to pay for the additional day. When I arrived, the woman behind the counter was extremely rude and repeatedly tried to upsell me. She used what I felt were scare tactics to convince me to buy additional insurance. She then told me there were no comparable "upgraded" vehicles that I had already paid for and that I would have to pay more for a vehicle that was not an upgrade. I pulled out my phone and checked Budget's website myself. There were numerous upgraded vehicles available. When I pointed this out and reminded her that I had already prepaid for my rental, her attitude became increasingly hostile. She told me that even though I had prepaid, they would rent the vehicle to someone else if I didn't pick it up on time. She again tried to get me to pay more for another vehicle. She also told me that I was "lucky that they were going to do anything for me." When I refused, she attempted to cancel my reservation four or five times and became increasingly authoritative and confrontational. I was extremely disappointed by the way I was treated. Eventually, she agreed to honor my reservation and gave me a vehicle. Ironically, after dealing with her for almost an hour, I walked into the lot and saw plenty of clean, newer vehicles of similar value sitting there. The vehicle I was given was dirty and had clearly not been cleaned after the previous rental. There was a wrapper on the floor in the back seat, and the exterior was covered in dirt and water spots. The vehicle also had numerous scratches and dents. I documented the condition of the car when I received it. By this point, I had already spent more than an hour dealing with this situation after traveling for many hours, so I decided to take the vehicle rather than spend even more time arguing at the counter. I subsequently called Budget's 800 number and explained what happened. The representative I spoke with was helpful and acknowledged my concerns. I was told that Budget would reimburse me for one full day of the rental because of the situation. I was specifically told that the refund would take 7-14 business days. It has now been more than 21 days, and I still have not received the refund that Budget promised. To be clear, I have had good experiences with other Budget locations, including Denver and Seattle. My problem is with this particular Las Vegas location and the way this transaction was handled. Between the aggressive upselling, the refusal to initially honor a prepaid reservation, the condition of the vehicle, the way I was treated at the counter, and the failure to issue a promised refund within the stated timeframe, this was one of the worst rental-car experiences I've had. I strongly recommend using another rental company when renting in Las Vegas.

If I could give zero stars I would for sure!!!! Just because it's a cash rental place doesn't mean…read morethey should fuck u over completely!!! The car was a complete piece of shit!!!! Dirty as hell burn holes in the seats.... the tried to mask the smoke smell with an air freshener did nothing to help lol The engine oil pressure light kept coming on telling me To turn off the car smh I thought it was going to die on me at one time thank gosh it didn't Returning it was told could bring it back by 1pm but then got a call saying 12 I was one maybe 2 min late they tried to charge me a late fee lol Oh and because the tank wasn't full a 120$ fee lol the rental price for the day wasn't even that much.... I definitely took it across the street to fill it Wouldn't recommend this place unless it's dire cuz they completely suck

SCAM SCAM SCAM SCAM!!!!! Do not rent from here!!!! You will never see your deposit back. After a…read more200$ deposit and paying for the week we went in to pay ON TIME and the GUS DECIDED TO almost DOUBLE OUR RATE and never say a word about it then proceeded to tell us because he changed the rate he Now gets to KEEP our deposit because technically we owe now ??!! Wait What ??????!!!!!! The worst service the scummiest human being on earth who does this to people especially in a time like this? GOING TO THE NEWS !!!! We'll see how much longer you'll be ripping people off !!!!! Read other reviews don't get scammed like we did.

Wasn't able to actually rent a car due to my bank being an issue but just wanted to shout Aubrey…read moreout for being amazing and going above and beyond for helping us out. EDIT: Figured issue out with bank, went back today Aubrey was even more amazing. Was able to switch our original reservation over and made our car rental experience the easiest it could have been.

AVOID HERTZ AND DOLLAR WHEN RENTING A CAR -- Worst Rental Experience I've Ever Had…read more We rented a car from Dollar at Las Vegas International Airport, and this was by far the worst rental car experience I've ever had. From the beginning, the Dollar representative at the airport was rude, unhelpful, and unfriendly. We were told to pick up our vehicle at Hertz, but when we got there--at around 1:00 AM--we discovered that she had given us the WRONG parking space number. We spent forever walking around trying to find a car that wasn't there. Eventually, we had to find a Hertz representative for help, and they confirmed that we had been given the wrong space number. When we finally located the car, we immediately noticed that it was ALREADY DAMAGED. There was no representative available to inspect the vehicle with us or document the existing damage, so thankfully, we took photographs and video before leaving. When we returned the car, we specifically told the representative that the damage was already there when we rented it. She seemed to completely ignore what we were telling her. Then, after the rental, we received an email claiming WE had damaged the car and that we were going to be charged for the damage. Thankfully, we have photos and video showing the condition of the vehicle when we received it. The entire experience--from the rude service, to being sent to the wrong parking spot at 1:00 AM, to receiving an already-damaged vehicle with nobody available to inspect it, and then being blamed for that damage afterward--was completely unacceptable. I would HIGHLY recommend documenting every inch of your vehicle with photos and video before leaving the lot if you rent from Dollar or Hertz. Personally, after this experience, I would avoid both Dollar and Hertz. Unfortunately, my previous Hertz rental in Florida was also a horrible experience, so for me, this is no longer an isolated incident. I will not rent from Dollar or Hertz again.

This time to our 9th Island I decided to try Sixt rental car . I normally book through Budget…read morealthough for the same price of a full size car with Budget I can get a luxury SUV @ Sixt. Customer service agent Keti was the bomb she's actually from Hawaii too. She provided excellent service she advised me that the original credit card I used the expiration date expired so she need to re-charge my same card then refund me. She figured all that out while trying to process my contract . My credit card wasn't processing my contract since the expiration date didn't match . That's called experience in the car industry most agent will say sorry I'm not sure what goin on ! Then I will be probably renting a car somewhere else . So instead of my BMW X5 reservation Keti gave me a free upgrade to X7 model . It was very nice and smooth riding . It's a 3 row SUV fits 7 people although it was only 2 of us my buddy and I . Next time I would definitely check out SIXT rental car prices first before their competitors. Sixt is also located in the rental car center with all the other rental car companies . I would highly recommend Sixt rental car they have mostly European cars along with some Toyota and sporty cars .

Excellent customer service and car (Volkswagen) was in very good condition and comfortable diving…read morefrom Vegas to Grand Canyon and back to Vegas. Overall very good experience.