Being an Alamo Insiders member, it's ideal to stick with a one rental car company as much as…read morepossible to maintain your status level. Always enter your Insiders account number each time you book online so that you bypass the check-in counter upon arrival. Thank goodness I booked this rental car way before Memorial Day Weekend because rates were creeping up towards the ending of May! Alamo in Las Vegas shares shuttle service to its off airport rental car center. Upon drop-off, you can easily make your way back to T1 or T3 of Harry Reid International Airport.

This is my first time renting from Alamo in Las Vegas and it went very smooth…read more When I arrived at the Rental Car Station, I easily found Alamo for check in. There was no line at the time of check in and the attendant who assisted me was very friendly. After I signed my paperwork and provided payment, picking out my car was easy. There was an attendant in the parking lot who was friendly and guided me in the right direction to pick my car. The car itself was great, clean, filled with gas, and drove great during my trip. Drop off was a breeze and the staff were friendly at the drop off station. Pricing was very reasonable for the MidSize SUV that I chose.

I rented June 4, 2024, to go to California. As I was supposed to return from California, the car…read morewouldn't unlock, and it showed that the key fab was not detected. After my own search, it said to get the key reprogrammed and change the battery. I changed the battery but of course only a locksmith could reprogram it as the car was still unable to lock. I paid my own money for the locksmith to be able to still come home to Las Vegas. When I called the company upon business opening, the gentleman at the front desk said that I would get my deposit back as discussed and reimbursed for the locksmith service. Once I got back to town and returned the vehicle, I got my deposit back but then I had to "contact the manager" to get the money reimbursed. I showed receipts and all, and after persistently contacting them regarding the reimbursement, I then sent an email to their office. Still with no resolution, I contacted the rental company AGAIN, all to be told that they could not reimburse more than $120. Communication is terrible, the staff are not professional! None of that information was stated in the contract, however, I still purchased the liability insurance. As of August 19, 2024, I have not received a dime of the reimbursement. The next step is to take the matter to small claims court!

From the owner: Cash Car Rental is your go-to solution for hassle-free car rentals in Las Vegas. Whether you're a…read morelocal or a visitor, we've designed our rental process to be as simple and straightforward as possible, ensuring that everyone has access to reliable transportation without the barriers imposed by traditional rental companies. With a focus on cash payments, no credit card requirements, and no credit checks, Snap Auto is breaking down the barriers to car rentals for those who may have struggled to rent elsewhere. We believe in providing flexible, affordable solutions for individuals who need a car without the added complications. Why Choose Cash Car Rental? No Credit Checks, No Credit Card Needed At Cash Car Auto, we understand that traditional rental companies often require extensive credit checks and credit card payments, leaving many people unable to access a vehicle. We've eliminated these obstacles by offering rentals without any credit checks or the need for a credit card. Pay with cash, and you're good to go. Flexible Rental Options Whether you need a car for a day, a week, or longer, we've got flexible plans to suit your needs. Our rentals are designed to adapt to your schedule, whether you're running errands, heading out on a road trip, or just need a reliable ride around town. Low Cash Deposits Cash Car Rental offers the lowest cash deposits in the Las Vegas area, making it even easier to drive away in the car you need...

This Enterprise is conveniently located in the lobby of Planet Hollywood. It is beside the PH 24…read moreconvenience store and near the hotel check-in desk. The day before I got an email with instructions and you're able to checkin. This saves time at the counter. We didn't realize it at the time but where they park the cars is a small area. We came an hour early hoping to start the day early but our car wasn't there yet. I recommend when you are checking in online to set an earlier time if you need it. The only problem is you're only able to set the pickup time and cannot change the drop off time. Not sure if you can change that at the desk. Anyways, we were told to come back at our regular time as they had to get the car. We came back and everything was smooth. Remember to bring your passport if you are not from US in addition to your driver's license and payment cards. I declined their offer of insurance and so they asked about your insurance company and policy number. After that they went through where to pick up the car. It's a little confusing. You go out the doors, turn right and walk a few steps and it's on the right. It is a small area. Thankfully we had a small car as I had read some reviews where people had trouble dropping off due to limited space. Since there was no one doing a walkaround the car, I took pictures of all the scratches I found. Drop off is a little confusing to get back to the area as to enter it's behind the Planet Hollywood. Once we found it, there were lots of cars already parked. We had a small car so was able to fit into a little space. Then I dropped off the keys in the drop box by the desk where I came in the morning. All in all a good experience, just be prepared for the things mentioned above. It is super convenient having that in our hotel and we'd use Enterprise again.

04-18-26 $$ Made a reservation for an Econo rental. Erin was nice and checked us in and issued us a…read moreMitsubishi Mirage with Oregon plates on it. We walked out to it and inspected it. It was ratty looking and unsafe to drive. It had scratches, dents old, cracked tires with hardly any tread on them. It was missing a hub cap on the front driver's side. This vehicle should be put out to pasture. I would be embarrassed to rent this out. So, we went in to exchange it. Sure, enough one was available but it's an upgrade. Basically, cost you more money. Fine try to stay positive on vacation here. So, we got a nice Nissan Sentra with California plates. Good tires, nice clean paint job and no noticeable dents on it. We hopped in and I noticed it had just over a half of a tank of gas. This is a first for me. I've rented cars before and always started with a full tank. Anyways apparently at Enterprise you must match the level of gas when you got the car as to when you return it. I returned it with more gas than what I started with. Do you think Enterprise with credit you? Not a chance.

Here are facts...I was not allowed to use my card to pay for my rental...was told I had to get…read morecash. When I returned the vehicle my deposit was kept and I was given the reciept pictured. Everyone can make their own conclusions Also the car that I was given had a kbb of $2100 in fair condition and would not give an estimate on any lower condition and it was very poor

This is great place to go for a car rental or if you need help buying a car. They will work with…read moreyou as much as possible. Go see them... and see Andy or Santos and say Dee sent you. Excellent service from those two guys.

The smoothest car rental experience I've ever had. Daleigh immediately greeted me when I got there…read moreand quickly got me into my car and on the road. When it was time to bring my car back, they had a driver ready to take me to my hotel and it was another smooth process. I'll only ride with Enterprise from now on.

The customer service was good but only thing we disagree with is how we were charged for the gas…read morewhen we didn't even get a full tank at pick up. It was quarter empty despite if it was a new truck. But overall we agree with the after hour charge but the gas? That's just foul.

The representative who assisted me, Christina, was wonderful! Very nice, quick, and helpful even…read morewhen I had some silly questions regarding my reservation. This was my first time using Fox for my car rental and only used them since I have a discount via T-Mobile; and this was my first time in Las Vegas. The location of the rental facility, however, is inconvenient if you're hoping to get off your flight and head right to the car rental. Two shuttle buses to get there is...something.. I really wish I looked more into the location, but I was booking via T-Mobile and was saving a great amount of money. I ended up traveling back home a day early, so, my car was dropped off early as well. My original drop off time was 4am, I dropped it off at 8am the day before; I was not comfortable taking two buses at that hour by myself, especially in a place I was not familiar with. Not an issue with Fox as a company itself, but just an overall safety concern for anyone traveling alone. I can't comment on if the area feels safe in the middle of the night/early morning, but I hope it is well lit and easy to navigate if you are traveling alone. I was happy that the shuttle wait times were short while heading to the airport and the drivers were very nice and handled everyone's luggage with care. I was also happy with how safe the drivers drove the buses, despite all the other idiot drivers on the roads. The two shuttle bus trip from the airport to the facility was roughly a 15 minute ride, and we waited maybe 15 minutes for the first shuttle and 5 minutes for the second. It's safe to reserve at least 40+ minutes once you get to the shuttle stop until you get inside the rental facility. Of course this all depends on how many people are waiting to get on the shuttle buses. My only issue was with reserving the car via 3rd party service, but that is not an issue Fox created. T-Mobile did not transfer my entire reservation over, but nevertheless, I had a reservation ready for me at the exact time I booked it for. Again, not an issue Fox created. Christina was extremely helpful explaining everything to me when I had questions with the billing. The exact car I booked was ready for me at the time it was reserved (mid-sized sedan). I just hate that I got a Nissan cause I hate those cars (lol) Overall, great experience! The reservation was easy to make, easy to read and understand, and the charges were clearly written and explained to me. Thank you Christina for making this an easy process during my first time in Las Vegas!!! :)

Let me start by saying that we have rented from Fox Rent A Car multiple times in the past and have…read morealways had positive experiences, which makes this situation even more disappointing. We rented an upgraded SUV on May 17, 2026, for a long-distance trip to Lake Tahoe. About 1.5 hours into our drive, the vehicle broke down and would not restart. Multiple warning lights appeared, and we were stranded in the desert heat for more than seven hours. Despite 14 attempts to contact Fox through the emergency assistance line, we never received the promised callback. With no help available, we purchased jumper cables from a nearby gas station and relied on a stranger to jump-start the vehicle. Even after restarting, the SUV would not operate properly and had to be left running continuously because it would not restart once turned off. We later discovered that the front left tire was completely bald, with exposed cords showing through the tread. This was particularly alarming considering we were driving long distance and traveling with a sick cat in extreme desert temperatures. Reaching roadside assistance proved equally frustrating. After spending approximately 2.5 hours on hold from another phone and making numerous unsuccessful callback requests, we finally reached an agent. Even then, it took roughly five additional hours for a replacement vehicle to arrive, despite being relatively close to the rental location. To add insult to injury, the replacement vehicle was a downgrade from the upgraded SUV we had paid for. By the time the replacement arrived, it was nearly 11:00 PM. Fox representatives advised us to obtain a hotel room and dinner due to the delay and assured us those expenses--up to $200 for the hotel--and $100 food would be reimbursed. We also lost a non-refundable night at our original hotel in Tahoe because of the breakdown. Unfortunately, the problems did not end there. Since returning home, I have sent over a dozen emails with receipts, photos, videos, and documentation, yet I continue to be bounced between departments without resolution. The local manager, Suzette, informed me that she could not process any reimbursements but would send a request in to customer service and directed me to contact them the next day after they reviewed her email, while customer service claims they never received any information from her or the location and only the store could authorize the reimbursement. Wow! Talk about a run-around! We have essentially been caught in an endless loop with no accountability and no reimbursement. What should have been a simple vacation turned into an unsafe, stressful, and exhausting ordeal caused by a vehicle that never should have been rented out in its condition. The lack of communication, failure to respond during an emergency, excessive delays, and ongoing refusal to resolve the reimbursement issue have been extremely disappointing. Based on this experience, I would strongly encourage others to carefully consider their options before renting from Fox Rent A Car.

While I was waiting for my flight in Seattle, I checked my Budget rental and found that it showed…read moreas an invalid fare in red letters. I checked Hertz, they were sold out. Taking no chances, I booked the same car via the Budget app, but the $215.98 rental ballooned to $395.90. I canceled my Costco rental and hoped for the best. Upon arrival in Vegas, I caught the bus to the rental center and headed to the parking lot to get my car. I am a Fastbreak member so my name should have been on the board. Uh, it wasn't. Perhaps it was because I reserved the car just 3 hours prior. Anyway, I went to the Fastbreak booth and was on my way in 10 minutes. Returning the car was friction-free ... It took less than a minute before I was on my way to get on a shuttle bus. My experience with Budget was flawless. I try to find out what happened with my rental via Costco Travel.

Please literally get a car from anywhere else…read more Things I do not appreciate about our recent visit. Them being rude to my husband. Them changing their policies on documents to bring and not notifying us at all. As a local he was asked to present two utility bills in his name. We are married they are all in my name since I manage the money he wouldn't have this anyways. Changing policies and not knowing about it is frustrating so was this evening. I dropped him off to pick up the car and then came back to get him sans car. Note to self- take our business elsewhere and recommending others do too

If I could give zero stars I would for sure!!!! Just because it's a cash rental place doesn't mean…read morethey should fuck u over completely!!! The car was a complete piece of shit!!!! Dirty as hell burn holes in the seats.... the tried to mask the smoke smell with an air freshener did nothing to help lol The engine oil pressure light kept coming on telling me To turn off the car smh I thought it was going to die on me at one time thank gosh it didn't Returning it was told could bring it back by 1pm but then got a call saying 12 I was one maybe 2 min late they tried to charge me a late fee lol Oh and because the tank wasn't full a 120$ fee lol the rental price for the day wasn't even that much.... I definitely took it across the street to fill it Wouldn't recommend this place unless it's dire cuz they completely suck

SCAM SCAM SCAM SCAM!!!!! Do not rent from here!!!! You will never see your deposit back. After a…read more200$ deposit and paying for the week we went in to pay ON TIME and the GUS DECIDED TO almost DOUBLE OUR RATE and never say a word about it then proceeded to tell us because he changed the rate he Now gets to KEEP our deposit because technically we owe now ??!! Wait What ??????!!!!!! The worst service the scummiest human being on earth who does this to people especially in a time like this? GOING TO THE NEWS !!!! We'll see how much longer you'll be ripping people off !!!!! Read other reviews don't get scammed like we did.

A terrible experience including a downgrade from what we have booked and many hidden costs. Ended…read moreup paying more and getting less. This was the first and last rental with Dollar

Absolutely awful. After confirming reservation and selecting the car on their app, it took over an…read morehour of waiting to get the car. When I mentioned that the app indicated that the car was ready for pick up, I was told the app doesn't work! We finally got the car, but as we got to the gate, we were told to return it and get another one because this one was due for service. We exchanged the car for another midsize within 10 minutes. An hour into our drive in the middle of nowhere, the Check Engine light went ON we managed to find a number for Dollar customer service. When we called, there was no option to speak to a CS representative. Drove the car for a week with the CE light on and returned it to the airport. I mentioned the CE light to the person at drop off. There was no reaction whatsoever. Spend the extra money and rent from a company that understands customer service. Dollar is not worth a penny.

Excellent customer service and car (Volkswagen) was in very good condition and comfortable diving…read morefrom Vegas to Grand Canyon and back to Vegas. Overall very good experience.

Ok. Things do change. It's been 11 years since I rented here. Since then, they moved to the main…read morerental car terminal (not off site anymore). I tried them once again because for an upgraded car, it was the same price as standards from other rentals. The car was spectacular and the service was great. They sure did get their act together. The app was nice to check in and streamlined the whole process.