I used this branch last year for a road trip through Utah and Arizona that I did, and went back…read morethis year for another western road trip to this same branch at E Sunset Rd in Las Vegas. Last year I got great service and this year was no different. Had a very satisfying experience and I must say that Roderick aka Rodrigo went above and beyond to be helpful and courteous. And also thanks to Nima for a very pleasant experience. I would use them again. Thanks guys!

First of all the service... Brianna T. was terrific, friendly and efficient…read more The car was cheaper than other locations. Not as convenient All in all, a great experience!

Hertz experience here - mainly one of the customer support representatives named Leanne…read more Rude, Unprofessional, and Zero Accountability for a Gold Plus (Presidential Circle) Member Rental Date: June 27, 2025 Our experience at the Hertz Las Vegas location was shockingly poor, especially considering my fiancé's Presidential Circle membership. Due to flight delays and shuttle traffic, we arrived at the rental center around midnight. We had booked a pickup truck but realized it didn't have enough storage, so we asked to switch to a car from the Presidential lane -- something that's never been an issue before. That's when we encountered Leanne (short woman with brown hair in kind of a Dora-type haircut), who was shockingly rude and unprofessional. When my fiancé politely asked, "Could you please check what my other options are?", she mocked him in front of everyone, saying, "Look at this guy -- he's begging me now." We were stunned. When we told her this kind of behavior is not okay, she smiled, gave us her name, and said "Feel free to complain on me" like she was proud of it -- then walked away as if she had done nothing wrong. We contacted Hertz Customer Service that same night. They apologized, promised to remove some charges, offer a free rental, and file an official complaint against her. Two months later -- nothing. No follow-up, no credits, and no accountability. Now my fiancé is on yet another hour-long call trying to resolve what should have been a straightforward issue. This was not just disappointing -- it was demeaning. For a company that prides itself on elite membership experiences, this was anything but. If she hates her job, she should do something else instead of ruining everyone's days and vacations. Please put her on probation or fire her, she was terribly demeaning- not customer service support whatsoever.

Expect a very long line!!…read more So why do I rent a car in Las Vegas? When traveling with a nonagenarian it is so much easier to have a car. As a bonus, love checking out places off the strip like Zaytoon, Hash House A Go Go, and the Neon Museum. Red Rock Canyon and Hoover Dam are great day trips made much easier with a car. The car rental process is never easy in Vegas, though. Take the shuttle and then wait, wait, wait. We've been given a car that was rented to someone else (and had to return for another car) or been told that what we rented is sold out, do we want an upgrade for an additional cost? No, thanks. Still, being able to drive, makes it much easier. So we wait, then head off the strip to grab lunch, stop by a grocery store to pick up bottles of water and Gatorade and then head to our on the strip hotel to park. Lotus of Siam for Crispy Duck Panang, anyone?? (Thanks to Houston's CM Jando for the great Vegas recommendations.)

This has probably been the best experience I've had with a rental car in ANY airport! Flying into…read moreVegas, my expectations were very low for a quick pick up right off the plane. It took a hot minute for our luggage to arrive on the carousel, so that didn't help! When we got to the rental car 'corral' there was a line about 15 people deep. Thankfully, Alamo had 3, possibly 4, desks open, staffed & helping customers. Despite the high number of people in line, we did NOT wait more than 10-15 minutes before getting to the desk ourselves. Picking up the rental was a bit out of the ordinary for us this time. After we filled out the contract & paid for the class of car we wanted, we were directed outside to the Alamo lot. Once there, the porter directed us to row 4 and to pick out whichever car we wanted. We didn't have much to choose from... but it was nice that we could choose ourselves. We were able to compare trunk space as well as head space for my husband who's considerably taller than I am. After we made our choice and exited the lot, the adventures began. The car was clean with low mileage at pick up. We simply chose it because of its beautiful blue color, lol. Priorities!! 3 states in 5 days! The car was most definitely fuel efficient. We used less than $100 in gas! It was spacious for me... but not so much for my husband. It drove comfortably across the highways & through the tunnels. It did well in the desert heat, as well! Returning it was seamless, as well! We gave ourselves a little extra time as we had to drop off and take the shuttle back to the airport. For once, I can recommend a car rental location.... Seriously! They NEVER happens!

Being an Alamo Insiders member, it's ideal to stick with a one rental car company as much as…read morepossible to maintain your status level. Always enter your Insiders account number each time you book online so that you bypass the check-in counter upon arrival. Thank goodness I booked this rental car way before Memorial Day Weekend because rates were creeping up towards the ending of May! Alamo in Las Vegas shares shuttle service to its off airport rental car center. Upon drop-off, you can easily make your way back to T1 or T3 of Harry Reid International Airport.

My husband and I rented a 2015 white Honda Civic from Sin City Car Rental. The car had not been…read morecleaned on the interior at all. The back seats were VERY stained -- I was hesitant to sit on them as we were driven from the airport to the rental office. Additionally, the interior on some windows had spots on them, as though someone had sneezed or spilled something. Cleanliness is a must, particularly during Covid. Had the photographs provided revealed the stains, we would not have rented this vehicle. It got us from point A to B, but we used a lot of hand sanitizer and cleaned the front dash, windows and steering wheel ourselves.

Sin City car rentals is definitely my go to place. Hassle free. So easy to rent…read more Came in with cash & license and I was out the door, in a car literally ten minutes after! Took a trip out of town and had no problems. I definitely recommend this place to anyone who needs a rental in town.

Vroom vroom ! When…read moresomething happens your ride, you end up here. I cannot count the number of times that we have been here . So here we go! The customer service here is amazing, epic, and outstanding. When you're without your ride? You panic! What am I going to do now ? The answer! Enterprise! Again, outstanding service and excellent service from this location. Every time something has happened to the vehicle, a phone call is all it takes and we are in a rental. Whether it be the insurance company or private pay. Use Enterprise! This last experience, yesterday actually the car is MIA, and an individual needs the car to make it happen these days. The insurance sent over the authorization and the paperwork was signed within a couple hours. We are back in shape for now while we await the limbo of the process for our car . The staff could not be more excited to get us off and ready to go, and vroom away. Thank for making a difference. A simple positive gesture made the whole experience even easier and bett

2/27/2024- Our…read moreresort concierge does a fantastic job with taking care of our needs while at the resort.. I had her reserve a car over a month ago for two days, then we went with three days.. 9 am the car was supposed to be delivered to the resort- Unfortunately, the person that she made the arrangements, had left the company and did not change the agreement ...(car was to be delivered Wednesday).. So bummed because we had to wait and didn't get the car until 10.. which messed up our day of plans.. Finally got the car !! Hope there is better training for these kind of situations...

Very sweet lady, it's our second time coming from out of state and they are very friendly and…read moreeverything is clear The cars drive smooth The deposit is easy and they are flexible with you HIGHLY RECOMMEND!!!

This place is garbage, have no access to the Internet and Does an honor prices over the phone. I…read morehate coming to cash rental car places. Waste of an Uber ride

I know that car rental companies get a bad wrap from the people who leave bad reviews, but think…read moreabout the millions of people they have helped over the years who never left a review. Molly D is an absolute gem and a wonderful human being to deal with!!! 10/10 in my opinion!!! I'm very happy with both of my rentals and I personally wanted to say thank you!!! Thank you Molly D!!!

I made reservations several days ahead of time. The day of I am informed 5 minutes from pick up…read moretime that they do not have vans, can't give an ETA, nor represent that they will be able to find one in another location. I expressed that this tracked with the other reviews being left online and the employee did share that it has been like this for months. They have affected my trip and that of my other six family member because it is such late notice that no other place has a van for rental at the same price and they have tripled in value.

One of the fastest, easiest, best experience I encountered was through Jasmyne Enterprise. I love…read morethe fact that my car was at the airport and I did not have to leave to ride a bus or shuttle to go get it! The car I rented(Lexus) was clean and ran great! Had no complaints at all. Excellent customer service. If you are in need of a car or SUV while in Vegas I suggest using Jasmyne Enterprises. I will use them again.

From the owner: We are a licensed independent car rental company based in Las Vegas, Nevada, offering affordable…read morecar rentals with no platform fees. Our focus is on providing clean, dependable vehicles and personal service for both locals and visitors. Whether you need daily or weekly car rentals, or a rideshare vehicle, we ensure a hassle-free rental experience.

Stay away! Unorganized and tendency to switch their words at the office rather than what they…read moreadvertise on their website

Do not rent here! We chose this place because 90% of car…read morerentals do not rent cars without a credit card(which we do not have back in my country) We rented for 2 days and charged 700$ in total(400$ cash deposit). Even the totaled cars are better. We got a Chevy SUV that has 13-15mpg due to poor maintenance. After two days, we let them know that we are going to be late for an hour and we're not even told that they are gonna charge for a whole day. We are back they said that they are going to refund the deposit in 2 days to a Cash App that was sus because it was cash, not a debit or credit card. 1 week passed no refund in my Cash App. The only positive thing about this business is its call center representatives. After 3 days 205.08 dollars was refunded. I thought that it was going to take a couple more days for them to process and refund the other half. After 1 week I called them and they said that there was a refund processing fee of 25$ and 150$ a day charge for rent. However, it is still 175$, not 194.92$. In conclusion, use any other service there are a bunch of them that accept cash deposits.