I have been using United Van Rentals for the past seven years. Tony is awesome and always understanding of my predicaments as I unfortunately have many. Vans are always clean, drive smooth and are priced right. If you need a large passenger van in Las Vegas look no further than United Van Rentals! read more

Tony And United Van Rentals (Las Vegas) Saves the trip! A absolute nightmare at AVR (airport van rentals) here in Las Vegas gone terrible fixed by TONY himself. If you want quality vans with best of the best service you can 100% count on United Van Rentals. No lines, no waiting no headaches. Process was 100% easy and hassle free. Everything as promised and a super clean van. Do NOT rent from AVS (airport van services). Very affordable. As long as you're honest and rent and return and use the van for purposes intended UNITED WILL NOT RIP YOU OFF or charge for anything other than you wanted. I can't say enough great things about this company. I even reached out middle of contract with something I noticed on the van and no issues or questions. Ask for Tony and the process will be flawless! Best of the Best!! read more

United Van Rentals - Best vans in Las Vegas! Cleanest, newest, perfect for out occasion! - Car Rental Near Me - Las Vegas, Nevada

This company was a nightmare, Tony is rude when we called and reached out regarding the van having a check engine light on, he raised his voice and stated if we have read the contract. The van at 60mph shakes and temperature starts to raise. We had no A/C and we had 4 babies under 2 y/o in the van. would not rent again. read more

After experiencing extremely poor customer service at AVR, they had a clean, fairly new van available at a comparable price to AVR. However, these people were nice, no lines and ready to service me. We were satisfied with our product and service with United Van Rental. They saved our trip and we were still able to have a great time despite the horrible service received at AVR read more

I was super let down with my experience with united van rentals and would not recommend them to anyone. I rented a van to take my family & in laws on vacation, spent $750 on the van rental and thousands on a cabin. Picked up the van & the roof was caved in. I called the office to ask for another option and Tony the manager is pretty rude if I'm honest, "well that's what happens when someone hits the roof, no I don't have another van for you... click" Might seem vain or petty to some but to me it was embarrassing to drive around on vacation in a beat up old looking van I paid money for..... It was completely unacceptable if I'm honest and if I had another option that would have fit my family I never in a million years would have taken that van. read more

Everything about our 15-passenger van rental was splendid. Communication was so detailed to give us the right expectations for our rental while in town for a tournament. Great price too, pick up and drop back off were as communicated and so easy. I'd recommend and will use for next years Tournament! read more

Do not rent from this business if you expect to be treated kindly. My mother is 67 years old. She rented a van for our family to take on a road trip for her birthday. We rented from the 19th to the 22nd of July. My mom made the mistake of putting the 22nd when we actually needed the van until the 23rd. When she was informed of her mistake she responded to Tony and apologized profusely, he ignored her message. My mother understood she would have to pay for the extra day and mileage. When returning the van on the 23rd, my mother asked to speak with Tony, the general manager, to apologize and show him a few issues - as the van was indeed falling apart. The main thing she wanted to inform him of was the fact that the steering wheel would shake rapidly when the car hit 60mph. Tony responded by yelling at my mother and told her the issues were fine. Tony continued on about how the van was late and that is the issue. Tony stood 6 feet from my mother yelling and refused to hear anything she had to say. Tony continued on and on about how people were waiting for the late van but then made the mistake of mentioning the people had not even landed yet. However, Tony still continued to berate my mother until she cried. The van was returned clean (hand washed and vacuumed) and full of gas. I have filed a complaint with the state and reached out to the company's corporate office in California as Tony was claiming to be the owner. No individual deserves to be treated less than human due to a minor mistake that truly caused no major inconvenience since the next renters were not even in the state yet. read more

The van we rented out had a busted AC so it blew hot air and swerved at 60mph on the highway and it was an accident waiting to happen. We ended up returning it because Tony cannot provide a solution. What a disaster. Complete waste of time, money and your safety is compromised. Be warned! read more

Rented a 12 passenger Ford Xl for our group of 10! Great vehicle and plenty of room for all our luggage. Best price in Las Vegas and pickup and drop off very easy! I highly recommend! read more

United Van Rentals - Car Rental Near Me - Las Vegas, Nevada

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This was the worst rental experience. I needed a 12-15 passenger van to transport teenagers for a birthday event for my daughter sweet 16 birthday. Initially the rental seed seem less. I was left a email on a Sunday with inconsistent threats to cancelu reservation. First it was I need for you to call about reservation, I have questions. Second time was I need payment. A week later it was I need a copy of you Driver's license. Last call a week after the day before rental , on late Friday when I was out having dinner with family, I was left a email about he had gave away my rental and did I want a smaller Van. Before I had a. Chance to respond he cancelled my reservation leaving me high and dry within hours of my pickup time it left me scrambling for a vehicle. This incident was very unprofessional and I'm not sure of what his position is because I looked for a corporation. read more

I was trying to rent a van to transport my large group around while we were in Vegas for the week. I booked through the website months in advance no problem, it said I wouldn't be charged until the day of the booking, cool. A few days later I got an email asking me to send my card information either by replying to the email or over the phone. I knew right away I wasn't going to do that. I'm surprised anybody has ever done that for them because that's just How to Recognize Phishing Scams 101. I kept getting emails saying their inventory was getting smaller and I needed to provide information now or my reservation would be cancelled. Y'all can gladly cancel that because that's just ridiculous. I shouldn't have to provide my credit card information on anywhere other than an encrypted form on the reservation site! read more

I had a trade show to attend with other company associates at the convention center in Las Vegas recently. I had reserved a 15 passenger van one month prior with a company established at Las Vegas McCarran Airport. When I arrived to town with my co-workers, the the rental agency did not have any vans available. They were apologetic and THAT'S IT!!!! I contacted United Van Rentals and luckily they had a van available. I told them my situation, they were sympathetic and offered me options to my situation. They recommended the 15 passenger van and they would remove the last row of seats to accommodate our luggage and trade show gear. The van now seated 11 passengers and was more than enough for my group of nine. It was ideal. The van rental cost for the week was less than my original reservation with another company and you can not put a price on their superb customer service. We will be back in the fall and highly recommend their services!!! Thank you United Van Rentals read more

I drive rental vans all of the time. These were by far the worst! We rented several for a week long event. At least 1 if not 2 had to be returned for safety reasons. The special one I drove for 9 days smelled like a@@. The windshield wipers were in need of replacement so when I went to use the wipers, smear. The van rattled like it was about to fall apart. When I dropped it off and told the guy the wipers were not good, I got a grunt. Soooo I just left without the rest of the list for him. Obviously not concerned. I deal with a large number of concerts and festivals in Las Vegas. This company will not be on the list. read more

If you are planning to rent a large vehicle in Orange County or Las Vegas "DO NOT USE" UNITED VAN RENTALS. They are located in Irvine, CA and Las Vegas, NV. Poor customer service, not clean at all, Inadequate, unsatisfactory, and Poor management. The lack of good service has made us loss all hope in the service industry and the hope that America can be the Country it was so long ago. This one bad trip has made us lose all hope for the service industry in Las Vegas. Merchants in Las Vegas beware of your member " UNITED VAN RENTAL".management. read more

I was looking in the very last time for a 15 passenger van and United was great. Easy to talk and deal. The van was very, very clean and new(2016). The service delivered in my opinion was great. I will use this company in the future for sure. I recommend. read more

United Van Rentals - Car Rental Near Me - Las Vegas, Nevada

Easy to reserve and rent. Good inventory and clean vans. Had family in town and having the big passenger van worked out great and better value than traditional car rental places read more

From Tony's attention with my quote and handling the rental process to the fair price for a 12 passenger van, my experience was first rate. The van was clean and served perfectly. I won't look anywhere else. read more

Van was clean, drove smoothly, great rates and great service! Will definitely rent from United in Las Vegas again.

Tony was so great to work with at United thanks to his professionalism and hospitality. First and foremost, it was very hard to find any vans for a reasonable price. He was very flexible and made everything convenient. They came through big during a very busy time in July in Vegas. Our flight was delayed and Tony made it possible that we could still pick up our van and not be stranded. The 15 passenger van was a little bit worn on the inside, but ran very well as we drove it from Vegas to OC. I would highly recommend working with United Van Rentals if you want a headache free process. read more

United Van Rentals is amazing. They came through big for me during CES convention. Tony Luciano was professional and responsive. And my 12-passenger van was spotless and cost-effective to rent for the week. I highly recommend United Van Rentals. read more

Called United Van Rentals when I arrived at the Las Vegas airport. I spoke with Tony who verified my reservation and said to call back when I got outside to a pick up area. I called back within 10 minutes and Tony came to pick me up. That was all fine. The exterior of the van was in good condition, the interior however was about as clean as a Cheap Motel room. It had tissue and papers stuck in the seats and not the cleanest smelling. They should of at least taken it through a full service car wash before renting it to me. Anyway it got us to our destinations OK. Tony is not the friendliest guy around he drilled me about not having my insurance card on me and whined about having to wait ten minutes till my insurance company faxed it to me. He is a jerk putting it nicely. Oh and then guess what, he was not available to shuttle me back to the airport after dropping off the van in the motel parking lot and putting the key in the drop box. No return phone call even. I spoke with a lady at the front desk she said she wasn't surprised and this happens quite regularly. The motel made sure to tell me they were not affiliated with United Van Rentals and called me a cab and I made it to the airport which cost me another $20 bucks. Thanks for nothing united van rentals. DO NOT USE THESE GUYS at least at the Vegas location!! read more

The worst!! We rented a van for a couple of days. Their office is located inside an Hotel like around the corner in the first floor so they leave their cars in the hotel's parking lot. This guy inspected it before we took it and gave us the keys. When we returned it they had no one at the office (even on a weekday around noon). So I called the main office in Irvine and told me to leave the car in the parking lot and leave the keys in a box they have at the lobby. We did. Major mistake was not taking pics or videos of the car when we left it. A MONTH later they "email" me an estimate for repairs needed to be done on this van. I called the same day half an hour later and they tell me the person who emailed me is not available anymore. I called every day for several days and nothing; the general manager (who I was supposed I had to speak with still unavailable). They said I can try again, mmm no; I told them instead they will hear from my lawyer. I got a call in less than an hour from this guy who told me we were held responsible until they took possession of the car. So even when it was IN their property it was still our responsibility. What was I supposed to do? Sleep inside the freaking car until the next day? Or pay an extra day until I find someone who could take it? He said it was on the contract. Major BS! He also said they give their customers the chance to talk to their insurances. Really?? You want me to pay more for my insurance just because you want your car fixed? When it wasn't even our fault? Never heard from them again. read more

I coach girls softball teams and fly into Las Vegas twice a year for tournaments. This is the first time using United Van Rentals. Tony In the office was extremely friendly and helpful! The vans were new and clean. Pricing was below my budget and I was able to return the vans late on Sunday. We will definitely be using United Van Rentals again!! read more

DO NOT RENT FROM THIS COMPANY. This is the worst run business I have come across. I reserved a 12 person passenger van a week prior to our road trip. Right before our trip, they emailing me to say that they could not accommodate our reservation. I was left scrambling to find a 12 person van to rent last minute. Their reasoning was, in the fine print they need to call you the next day to confirm the reservation even though you set the reservation and credit card info etc. on line. No apology, no remorse, just a 'what did you expect' attitude. DO NOT RENT FROM THIS COMPANY. read more

AVOID THE USE OF THIS COMPANY!!! I have used many rental companies from every part of the country over the past 20 years and of course I have come across disappointments here and there. But this week in Las Vegas I used United Van Rentals to reserve an 11 passenger van to transport a group with handicapped needs (or at least tried), and one hour before pickup I was voiced mailed that they could not provide me a vehicle. I talked to three different representatives who each gave me a different reason as to why there was no van available. Terrible customer service, poor management, and a very "what ever" type of attitude. If it's important to you...stay clear. read more

My family and I rented a 12 seater van. The staff was courteous, friendly and got us checked out quickly. The van was in good condition and clean. It was extremely hot days we had the rental and the AC stayed cold the whole time.... my kids were grateful. Overall a very good renting experience. read more

I've rented several times from United...always have a great experience. Price is right, staff is courteous, vans are clean and well maintained. Never had any problems. Check out United Van Rentals in Las Vegas read more

I needed two 15 passenger vans and United was there! The price was great, the vans were in great shape and the customer service is awesome! Thank you United! read more

Tony was very helpful with my van rental. They have 8 person , 12 person and cargo vans! And very affordable! Definitely the best place to rent a big car to take a big family trip or transport supplies! read more

We've used United Van Rentals for three years now for a group going to Death Valley. Tony has always been really helpful and had everything we needed. The vans are always in really great shape and ready when we arrive. The process is seamless, the location is easy to walk to from the strip, and the service is excellent. We'll be back next year, and the year after that. I can whole-heartedly recommend United Van Rentals. read more

After a lot of research of van rentals in Las Vegas, i selected United because of it's great selection options and it's location away from the airport and the Strip. It turns out that it was the best choice because of Tony and how he went out of his way to make it not only painless but extremely professional and easy. I have already recommended United to family and friends and "thank you" again, Tony! read more

Excellent service, van was real clean and well maintained. Tony and staff were great, price was reasonable. Will rent from them again. Highly recommended. read more

I searched site after site to find a great deal on a 15 passenger van and luckily came across this company. Their prices were well below the competition and the vans were nice and clean. The manager, Tony, was awesome, helpful, and accommodating! I would definitely recommend them. read more

Had a reservation with another van rental company in Las Vegas. When we arrived we were told the van was not available. Called United and Tony the manager was able to help us out at the last minute. The van was in great shape, the price was less than the other company and the customer service was fantastic! Thanks United! read more

AWFUL! AWFUL! There isn't enough room in this review for me to list all of the negatives about this company. I explained my need to carry 10 persons and a TON OF LUGGAGE. At their urging, I rented a 15 passenger van. THERE WAS ENOUGH LUGGAGE SPACE FOR ONE LADY'S PURSE!! My contract has me "out" at 1645 hours. At 1200 hours at the "end" of my contract, I was called and threatened with arrest for stealing the vehicle if it wasn't back in 15 minutes. They rented it and needed it back before my time was up. The final bill which I could not control, shows them charging me BY THE HOUR for an employee waiting for me to return. The hourly charge was for time during normal (if that's possible) business hours! Plus there was a $25 charge for delivering another van to that customer. THEY DO NOT DELIVER!!! I returned the van with 2 witnesses because I feared for my safety, feared that they would claim that I did damage to the van, and feared that they would claim the gas tank was not full. I took pictures when I arrived at their hotel room office and had a tape recorder going in case it was necessary. That is how comfortable I felt doing business with them. Be smart. Go elsewhere for a van rental read more

The Las Vegas van looked very good and performed very well for the week of my rental. Even though I caused an issue, Tony made everything work and made for a very good overall rental experience. I would recommend United Las Vegas to others and rent again. ME read more

Everything went perfect. Getting the van was easy, the van was exactly what I requested and in great condition, and dropping it off was a piece of cake. read more

We had a great experience renting from United Van Rental for our group's trip to the Grand Canyon. The van was "well-loved" inside, but was reliable and met our needs perfectly. read more

We've used United Van Rentals several times for our church trips from Vegas. It's the best value we've found so far, and Tony is always willing to work with us. We've had vans that are majorly new and clean, and others which were obviously older, but that's the way it goes with renting large passenger vans. We needed vehicles that got us there and back with relative comfort, and United delivers that. Big props to Tony for always being willing to do good business with us. read more

Just returned from 2nd annual golf trip, wouldn't consider anywhere else. The most reasonable pricing and you'll never beat the service we receive from Tony. read more