My car overheated and JPM was able to take it in right away. John thought my radiator might need…read morereplacing and let me know it would be a few days. I dropped it off on Friday and got it back Wednesday, and as it turned out, one of the fasteners had rusted through so it only cost me $100 instead of the $500+ he had first quoted. So that was a relief, though I'm not sure why it took four days (not counting the weekend) to fix it. Still, I'm very happy with the quality of the work and information regarding what to do if my car overheats again.

While traveling to our RV vacation at Interlochen State Park, the front brakes on our Ford F-150…read morewore out to the point that the pads and rotors required replacing. The State Park Ranger recommended John at JPM Auto. I called John, described what I needed, he called his parts supplier and ordered the parts. I dropped the truck off the next day expecting to be without my vehicle for a few days. About two hours later, John called to say the job was done and I could pick it up! I went in the following day to pick up my truck and pay the bill. The price was very fair. Actually so fair I'd have all my vehicles serviced there if JPM Auto wasn't 6 hours from my home. Great people, honest pricing and quick service. Don't hesitate to visit JPM Auto if you need your vehicle serviced, they are spectacular!

Since 2005 or so, I have had a good amount of work done on three cars and one pickup truck at Uncle…read moreRod's. This work has been a mix of maintenance, repair, and special/custom/upgrade work. Twice, they've inspected cars and brought them up to appropriate condition for me to make cross-country road trips. They repair what needs fixing, they advise what will soon or eventually need fixing and what makes sense to do all in one go (e.g., to avoid double-spending by doing a group of repairs that all require the same first ten labor steps, if one such repair needs doing right now and the others are soon to follow). By default they use quality parts and supplies, and their shop rate is entirely reasonable especially for the high quality of work. I'm a car geek, and I am very picky and particular about the work done on my cars and the parts and materials used. That can be a real pain in the (lug)nuts for shop and customer alike, but Mark, the service writer, does a terrific and friendly job of keeping everyone happy on both sides of the counter: he gets the parts and supplies I want, or lets me supply them if they're difficult to find, or on the occasion there's some reason I'm not aware of that my choice isn't a good one, he explains and suggests alternatives. As the diagnosis and repair proceeds, he keeps me well informed and promptly asks me whenever there's a decision that needs my input. And he keeps the techs happy by keeping the picky customer (me) out of their hair so they can get the work done. Rod, the owner, is personable and friendly. There is an air of competence about the shop that comes, I think, from the fact that the whole staff work hard and thoughtfully to do each part of every job carefully, correctly, and efficiently. I appreciate that. Also, they'll work on practically anything that has an engine, as long as it can be brought to the shop. Cars (new and old, common and and unusual), trucks (big and little), boats, I've even seen 'em get ailing roto-tillers back into action. Highly recommended.

Rod and Mark are very nice but think nothing of keeping a vehicle for an extended length of time,…read more Don't know if they overbook or take care of locals first. Just do not plan on your vehicle back soon if you drop it off.

My tow driver did everything he could to get the JEEP running which I was amazed. He really tried…read morebefore it got rolled onto the flatbed! Super business and super nice guy!

What a nightmare! Last night, I locked my keys in the car with my purse and phone. Called Ward…read moreEaton to break into my car for the keys. She would not provide service without a credit card. Credit card is in the car with my purse and phone. Not feeling great, currently on chemotherapy, she abruptly hung up on me when I asked "what can I do"? About 15 minutes later my son in Chicago called Ward Eaton with a credit card number and they never answered the phone. I've been using their services for a very long time. Very disappointed. Never again.@Brickyard Towing was there within minutes? Paid with credit card after service completed. The Meijer, assistant management director?was extremely helpful. All is well.

Excellent and reliable service every time. You can, plan ahead. This is a very busy shop.read more

Paul really knows what he is doing, and prices are fair. I've used their services several. Times…read moreand I will continue to do so in the future.

Sonny's released my car to me done, without fixing any of the damage underneath. Returned it with…read morean appointment, to fix their completely ignoring the underside damage. They didn't have the parts, said they would call when parts are in.Two weeks later I called and the parts were in (thanks for the call), I made a fourth stop/appointment. They put some new parts on the bottom but never addressed all the damage and noise. They never finished the work. All of which is described in the report and paid for by me and my, Insurance company. They then said "it's probably a tie rod and they'll have to take it somewhere else to determine if the damage and noise was due to the accident".... Yes, it was, on the report and PAID to Sonny's to fix! I have used Sonny's for 30+ years, the latest ownership ain't no Sonny. The travel and time spent so far on this PAID for job is now more than I've spent on the deductable. I do not recommend, nor trust this shop. I will repair it out of my own pocket rather than get them a opportunity to not fix the agreed upon paid for work. As of now five 72 mile trips to have my car not fixed. Cheaper to deal with it locally, by a trustworthy business. caveat emptor

Had a problem with my car traveling through TC and pulled into Sonny's. They got it in and resolved…read morethe issue. Great place and incredible customer service!

Had a wheel over heating while up camping. They got me in…read moreright away and fixed problem. Caliber hanging Replaced both front calibers for a fair price.

I just finished a hunting trip in the Up, I was planning on visiting my dad's place in Traverse. I…read morenoticed my trucks steering was acting erratically. I stoped in Kingsley and was directed to Buckley auto tech. Jim was great fixed my truck and got me back on road.All too often you hear of non locals being preyed upon with out of town repairs. I can't say enough about Jim and his office staff.If I have to have truck trouble I hope it is up here.Thanks again Mark Mueller.5

I locked my keys in my car and they were so kind and quick! I definitely recommend :)read more

this place seized my car, i paid off the seize, and it took them HOURS to release my car to me. The…read moreowner is extremely rude, when asked why he didnt tell me everything i needed in the first place (because i had to drive back 4 times to get everything they needed) he said i was being rude. no customer service and they dont even know what to do themselves as employees to honor customers. On top of when i first arrived and was willing to do everything they asked of me, the employee was unable to fufill his duties because "only the owner" knows how... Edit to add: My vehicle was damaged by this place. A car that was running now no longer works and i have flat tires i didn't have before :) THANKFUL FOR BRICKYARD TOWING TO SAVE THE DAY AND MY VEHICLE. GO TO BRICKYARD, they are half the price of this dump, 10X more professional, and won't damage your vehicle

Had the 30,000 miles service done to our 2022 Nissan Sentra. The staff was courteous and…read moreinformative and honest. The initial quote was of 370 dollars however we did not need all that was quoted in that price so they adjusted the price to only $167. . We give them a 5 stars service!

One of the best dealership service shops I've ever seen. Heather manages to be efficient and super…read morefriendly, and Wes is the best tech I've dealt with. Great team, great 5-star shop!