Nobody wants to take their car to a shop, because when you have to, the first thought is, "they're…read moregoing to find a million different things to overcharge me for and make up terms so I have no idea what they're talking about" Let me tell you, that is absolutely not the case with Subie Guys. I came in for a routine oil change and while, yes, they did find some additional issues, the head mechanic broke down exactly what was happening and also provided me with a sense of how urgent/minor each issue we addressed was. Subie Guys and a stellar customer experience go hand in hand. I can't imagine taking my Subaru anywhere else.

From the owner: Your local, independent Subaru Repair shop, we've been in business for 20 years helping you keep…read moreyour Subaru safe and reliable.

Had a problem with my front end. It was in and out within 2 days. The work was top-notch and the…read moreprice was very reasonable.

Helped us out when our van broke down on vacation. Got it in when nobody else would, diagnosed and…read morefixed a huge job. Very kind and honest. Thank you !

Everything that needed to be done was done with no expensive surprises!…read more I now have an exhaust that does exactly what an exhaust should do... completely remove the engine waste, and not leak in the process! I also had installed a tow bar on our car that used to rattle when the old exhaust would move under pressure over time... and that noise no longer exists!!! My case may have been custom, and I am a hard man to please, but the work was done professionally for the cost of just one (and there are many) of the parts that would be needed from our car parts catalog! Every case is different but Cliff's worked for us, I'm almost positive they will for you too!

Starter replacement service was exceptionally expensive, with a key request ignored and extra…read morecharges applied which were excessive. Having my car towed to Cliff's, I had left a note for the service team to use a manufactured starter to save money as I'm selling the car. I was first charged $150 to analyze the problem (as the car was dead), then upon my getting a new replacement battery to use, was charged another $150 to remove the old battery and install the new one..wow! (This is a free service at many car parts stores and usually takes less than ten minutes.) then instead of replacing the starter with a remanufactured unit as requested (cost $227 to $284), an expensive New starter was installed at a cost of $575 for the part and $375 for labor. This brought the bill for what should have been a $700 fix into a whopping $1200+ expense with no discount offered by the owner went questioned about it. He referred to a remanufactured (and guaranteed) replacement unit as poorly made...I'm not that stupid to believe it. Should you decide to gave any work done at Cliff's, get an estimate first. I will not be going back.

My wife and I have been 20+ year dealer service center…read morecustomers. We recently tried Dave's Garage as the dealer was 5 weeks out for a repair. They got my Wagoneer in for service in a timely manner and the experience was amazing. The communication from the beginning was on point. They finished the repairs on time, when promised and it was done correctly with no finger prints on the white paint(a common issue at the previous shop). Dave's Garage is now my go to shop.

Anytime an auto shop tells me there's no charge after having my car for well over an hour. They're…read moregonna get five stars. Not only did they fix the small problem, but their service is excellent as well. I was hesitant to do business here after it changed hands but other relatives have had very good success also

We were on our way back home to Chicago from a short stay in Traverse City when our Honda Odyssey's…read morebattery light/warning came on. We took our vehicle to the nearest auto repair and they confirmed it was an issue with the alternator and at the current rate, we wouldn't make it back home without repairing it. Although helpful, they unfortunately could not service our vehicle due to being short staffed. Knowing this was an alternator issue we called several other auto repair businesses (including a Honda dealership) and no one had any availability until the following week; it was currently Wednesday. Losing hope and already thinking of alternative ways to get home we called Traverse City Public Service Garage (TCPSG) and they luckily had someone available to re-diagnose and potentially service our vehicle (it was about 1pm at this time). Upon arrival they were able to verify the issue, order the faulty part from one of their local suppliers, have it delivered, and installed it in about 4 hours or so. While there was an element of luck that came into play (available mechanic, supplier with the part, time of day, etc.), the service we received was both friendly and fair all things considered. The good folks at TCPSG got our vehicle back up and running and we ultimately got back home later that evening safely and in one piece. From me and my family, thank you Traverse City Public Service Garage for your hospitality and quality service.

We were over 4 hours from home on a camping trip and the engine of our suburban was making a…read moreterrible noise. They were able to get us in right away on a Saturday to take a look at it. The first person who looked at it thought the AC compressor needed to be replaced to be safe to drive but they had a second person look at it and he was able to offer a quick fix to get us up and going. We were ready to leave it and have it fixed when their AC person was available but they were honest and gave us a better option even though it cost them business. We cannot thank them enough for helping us in a pretty desperate situation.

I have used Randy's Old Towne service for over 40 years. I have nothing but the highest praise for…read morethem. They correctly diagnose my problems and fix the correctly the first time. I have absolute confidence in them. And that is no small thing.

Their estimate for my repair was dead on. My vehicle was finished in a timely manner. They were…read morevery honest and straight forward. I will return in the future...

Rude and incompetent. Extremely overpriced. 550 in labor to change an easy to reach O2 sensor and a…read morevalve cover gasket. Then there's the mandatory 150 for the computer scan. This place is a complete ripoff. Oh and the check engine light came on right after I left and the misfire issue wasn't corrected. Highway robbery. Avoid these crooks

I had called them and made an appointment to get my front brakes done. The day of the appointment I…read moredropped off the car and went to work. When they called they said both front and rear needed replacement, which I suspected, but I told them I only wanted the front done because I couldn't afford both and the front are more important. I picked up the car after the shop was closed and discovered they had completely disregarded what I had asked them to do and replaced the rear brakes. I called to complain and the manager told me they did what they thought was more important and what I asked for didn't matter. Never again.