I'll never forget an experience I had here. I brought in a vehicle that technically could have been…read morerepaired, but the cost would have practically exceeded what the car was worth. Instead of taking my money, the owner honestly advised me to donate it. That level of integrity stuck with me. I've always appreciated businesses that put people over profit. Experiences like that are why I've confidently recommended Hollenshade's Auto Service to friends over the years.

Hollenshade's, what happened? I've been a solid customer for 20+ years, I take good care of my…read morecars, and I've always trusted your shop to do honest work. Like everybody, I waited patiently in your thimble-sized office, navigated your comically undersized lot, and quietly appreciated the humor of your staff through the years. Thank you for that. So why today was I met by two new faces at the service desk with such a strikingly different attitude? I was surprised to hear oil changes require advance appointments, and you now prefer online. I mean, sure, I can do that. But when did that change? And why was a technician I've never seen before so condescending about it? He was downright hostile. Then the other guy chimed in and accused me of interrupting him. Honestly, gentlemen, I asked myself, "Is it worth it to schedule an appointment with you, if I know it's going to be you calling me to tell me any additional work that may need to be done? Do I trust the two of you?" The answer in that split-second moment was no. The arrogance, sarcasm, and belittling behavior by this pair made me realize I wouldn't trust these two to be the communicators of my mechanic shop. When I asked where the two old guys went, Kyle said with a smirk, "They went where all old guys go." Um, did they die? No, they retired, thankfully. Old guys from the desk, you are missed by your customers! Maybe it's the same great mechanics working behind closed bay doors at Hollenshade's, I don't know. Two guys I've never seen before told me things about how the business works that I've never heard before and treated me in a way no one at Hollenshades ever treated me before. Which leads me to the conclusion that this is not the same Hollenshade's I've trusted for over 20 years. I'm genuinely disappointed that I need to find a new mechanic. I honestly don't know what's happening at Hollenshade's anymore.

I got my car fixed here from a minor accident. The front desk staff are ok and not that friendly…read morebut all the maintenance workers I interacted with who worked on my car were great. They were super helpful and seemed quite honest about my car issues and costs. The front of my car looked brand new when I got it back. Would definitely come here again for the great work done here.

Super shady shop!!! I bought a car from a guy who gave me complete maintenance records of all the…read morerepairs Leading Edge did for him. There were all sorts of scams and unnecessary repairs including: 1. Leading Edge replaced the front brakes at 119k miles and then again at 130k miles. Brakes again after 11k!! Front brakes should last at least 40k miles, usually more like 60-70k. 2. Leading Edge replaced the lower control arms at 116k and again at 146k. Control arm bushings last at least 100k miles. If you need control arms again at 30k, either the parts were junk or the alignment wasn't done right. 3. Leading Edge charged labor to replace both the serpentine belt and the alternator. You have to remove the belt to remove the alternator, so an honest shop wouldn't charge for the belt when doing the alternator. To charge full price for both is outrageous. 4. Leading Edge charged $250 to replace the radiator and $174 to replace the radiator hoses. You have to remove the hoses to replace the radiator. Here again, it's a rip off to charge labor for both. 5. Leading Edge charged $475 labor (just labor!!) to install tires, clean the beads, and replace one TPMS. $60-120 is typical at most shops for all this work, especially if you are buying tires from them. $475 for tire installation is probably the most outrageous repair scam I've ever seen.

A totally positive experience. Chris was the contact, who exhibited great flexibility in meeting my…read morechanging schedule. While the work was pretty simple, a CVT transmission drain and fill, he happily agreed to substitute OEM fluid for the aftermarket product. Tyre's performed the work under budget, and checked my front brake pads at my request. I couldn't be happier, and will return. A model automotive service business.

We own a 1999 Honda Accord that we LOVE. This girl is 26 years old and running strong. She did…read moreneed some diagnostics though and our usual mechanic has been mediocre lately. Finding Tyre's on Yelp, we got her in right away and the customer service here was fantastic. They took care of an oil change and recommended some maintenance - no pressure and no sales pitch. They even gave us a new customer discount for finding them on Yelp. We are now recommending this place to all of our family and friends. Trustworthy, quality work, quick and efficient. Five stars all around!

The best mechanic in Baltimore! After being quoted elsewhere that $2,000 worth of work needed to be…read moredone, this top tier place saw me right away. After a thorough assessment, they were honest with me that half the work quoted wasn't actually necessary, and did the required work for half the price while showing me what exactly was problematic and was not. The shop is old school (appointments have to be made via phone) and unassuming, but Tim has 40yrs of experience and his team does quality work. Also walking distance to Towson Town Center, so super convenient to get some errands in whilst work is being done. Highly recommend this garage; it's so hard to find mechanics who are not gimmicky with tempting deals or overpriced, but thorough, fair, and reliable. Customer for life!

I found this garage in a panic after my car's engine started smoking and I needed somewhere to tow…read moreit to. I am so glad I found this place!! They are so kind and knowledgable and were able to get my car back to running in no time. They are also very straightforward and honest about pricing, only recommending what is absolutely necessary. I will definitely be back here for future car needs!

My daughters car broke down on the way home from work. After searching for local auto shops and…read morereading plenty of reviews, I decided to have the car towed to Leo's Auto. I'm glad I did! Not only did they explain thoroughly the issue the car was having, they kept me updated and was able to provide quick repair. We now have a local auto shop while she's in the area for college and I'm so grateful. Thanks Leo's Auto for the friendly customer service and getting her back on the road!

The worst experience I've ever had with an auto repair shop! While the 2 women were pleasant Jon…read morewas having a very bad day and apparently that was due to his ex-wife, the government, me and I believe Progressive. Those were all the people that he was loudly discussing while I was in there. Here was my experience 1. 7:39 my son called and asked would we be able to have the car diagnosed today (check engine light). He said he spoke to Jon who said yes. 2. I arrived at 10:37 to leave my car and I asked the woman at the counter would it be ready by 2:30. She very confidently said yes they could complete the diagnostic but probably not the repair. 3. At 3:08 I called because I had not heard anything and was told he was looking at it now and would call soon. 4. At 4:07 I could no longer wait so I went in. I was told he was "working on it" and asked if I needed the car today. I said yes I need it now. After a few minutes I realized no one was moving so I asked what was happening. Jon said he's working on it. I said I can bring it back but I have to go. He jumped up and said he would bring the car out of the garage. This is where it gets interesting! He brings my car out and they say I have to pay their diagnostic fee. I said not without the diagnostics! Seems reasonable right? So I ask what's the issue with my car. They don't know yet. Jon then says I hate people that don't want to pay. I say I'm more than willing to pay if I know the issue. He then hands me my keys and tells me to never come back. Well that won't be a problem. If you're able to avoid Jon this might be a good spot. I will never know and recommend avoiding them!

We've had 3 of our family cars serviced by Adam and his team at T&T in the past year. I appreciate…read moreAdam's friendliness and clear and honest communication. He was able to get all our cars diagnosed and repaired on the same day for very fair and affordable prices. Beyond satisfied customer and would highly recommend T&T!

Adam took over his father's business years ago and we have had the same relationship with him. he…read moreknows us and knows our cars and helps us make the right decisions regarding repair and our budget. he's such a great guy. they do excellent work and are reasonable. what more can you ask for.

Always willing to help. Very efficient shop with friendly staff. They handled my recent flat tire…read morereplacement promptly. Truly a professional operation. After many years of dealing with Brooks Huff, I have never had a bad experience.

Just took a car here for pre-purchase inspection. They were so thorough, caught stuff the CPO…read moreinspection missed, and were willing to show me what was going on and talk me thru it, and also talk about options and ways forward. They treated me with respect and kindness. I'm so thankful for them and will definitely be coming back!

Best mechanic I could ever pick! Another mechanic was saying it takes 4g to fix my car. Mickeys…read moreisolated the problem and told me like it was. I asked if my car was even worth saving and they admit it was in good shape for a 13. They explained what was needed and what I order, so that was I can do it piece by peace. It was less than $4g. My toltale was like half that amount. Thank you for being true to your word. I normally go to the Cockeysville location.

Very happy with the work, and completely agree with the previous reviews. Doug is very courteous…read moreand trustworthy. He let me know exactly what was needed for the repair. Price was really good, repair was excellent and fast. It was a pleasure working with Doug and Mickeys Car ER!

I came with a dent on my brand new 2025 car (a mistake on my part, getting adjusted to driving a…read morebigger car). I priced the repair at multiple shops and it ranged from $1800 - $2000+. I found AZ Auto body shop and decided to take a chance on them and wow, not only was it SIGNIFICANTLY cheaper and done very well, but it was ready the next day! Dent gone, perfect color match, my new car looks just as good as it did when I drove it off the dealership. Highly recommend this place!

Excellent service and they tow!!! They found the issue, fixed it abd got my cat back on the road…read more It was a complicated job but they took.the time to make sure they found the solution!

So I moved to Lutherville 5 years ago and my buddy who had lived here his entire life told me about…read morethis place. Cathy from day one has been friendly and always gives me the best customer service and prices. This place is a family owned and run shop that is simply the best. I recommend it over any car repair shop in the area.

Honest, friendly, and overall great place that doesn't try to push unnecessary things on you.read more